Almost all of my cruises are now booked with The Cruise Line and my go-to person is Jess. Unfailingly cheerful, friendly and provides superb service. I genuinely feel like she gives me the best deal... Voir plus
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We have just booked a cruise for the first time with The Cruise Line. We were so very impressed with the way our enquiry was dealt with by Paul. His professionalism, expertise and customer service w... Voir plus
L'entreprise a répondu
I have used this company for about 20 years, Lynne is our go to cruise booker! Always feel confident when using them and they will try to match other offers. A very personal service- a rarity the... Voir plus
I have said this numerous times. Louisa did my bookings and she is always so good at dealing with the slightest thing, I have been booking with you for years and have never had to complain about anyth... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.
Coordonnées de contact
The Cruise Line, 109-111 High Street, BN6 9PU, Hurstpierpoint, Royaume-Uni
- 01273 836600
- res@cruiseline.co.uk
- cruiseline.co.uk
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The experience from Jess has been…
The experience from Jess has been great. Communication on the cruise options were clear and so was the link for the payment. So far so good!
Nothing was too much trouble great service
Nothing was too much trouble with all the questions I asked and Lynne had all the answers. I always book my long-haul holidays with the Cruise Line
Please with the advice
Lynne Burt helped me with my reservation and gave me good advice, which I was pleased with
Efficient and friendly
I spoke to a lady called Lynn Burt and she was lovely. A Very efficient lady who answered all my questions quickly. She contacted me when she said she would and gave me advice on the cruise I was taking.
Amazing service from Jess!
Amazing service from Jess. We have just booked our 2027 Singapore to Mumbai cruise and found Jess to be extremely professional and knowledgable. Our queries were answered very promptly and within a few days we were all booked up! Can’t wait for our cruise!
Very good service and information from…
Very good service and information from Paul!
Paul is such a pleasure to speak to &…
Paul is such a pleasure to speak to & always pleasant and professional.
Always sorts things & gets back promptly.
Would recommend him to anyone.
Cruiseline are my go to agent…
Cruiseline are always my go to agent when booking a cruise. The staff are always helpful and knowledgeable and keen to get you the best deal with the cruise company. I like the way they call you after the cruise to ask how it was. I dealt with Ashley for the first time and he was cheerful, funny, friendly, chatty and helpful. A pleasure to speak to him.
So helpful and informative!
Kirsty was attentive and listened to our requirements. She was knowledgeable and helpful as we explained what we hoped for in our cruise. We are delighted that she found just what we asked for! Thank you!
Louisa was so efficient and helpful
Louisa was so efficient and helpful. The booking was done very quickly.
Lauren Bishop
Lauren Bishop, explained everything in detail and in a professional manner.
This made the booking process easy and it was a pleasure to book with Cunard.
She deserves credit for how she operates and makes it a very smooth process.
Swift knowledgeable response to my…
Swift knowledgeable response to my enquiry which enabled a deal to be done on a winter cruise
They were fast in getting back to me
They were fast in getting back to me
There prices were really good
By booking a back to back I got better than posted discount
They were very good at there job & very helpful
I will book with them again
Have used the cruise line for many…
Have used the cruise line for many years - why0 because I trust them and they are always happy to answer any concerns.
Lynne is our TA and has been from the start.
Well happy!
A highly professional, efficient and reliable company to book with
We have used the Cruise line for the last 4 years. They have been professional and efficient and met all of our requests when booking. Their service and customer care includes any questions you have whilst on your cruise too!
Nikki in particular has been great. She has found us the best deals, flights and hotels at the start and end of cruises.
We would recommend them without hesitation. They really are there to make your cruise a holiday of a lifetime!
First class service from a first class company .
We have been using The Cruise Line for 8 years now and have always found that they go above and beyond to cater for our needs.
Paul is superb and always keeps us informed and updated on our cruises and is great at finding us the right cruise at the right price,
We highly recommend The Cruise Line
Brilliant service and communication
Jess was my primary contact in helping by providing information and getting me a good deal on the new Star Seeker Grand Japan tour which. Was subsequently booked through her. Really looking forward to the cruise.
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