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Lisez les avis des autres

Noté 5 sur 5 étoiles

Almost all of my cruises are now booked with The Cruise Line and my go-to person is Jess. Unfailingly cheerful, friendly and provides superb service. I genuinely feel like she gives me the best deal... Voir plus

Noté 5 sur 5 étoiles

We have just booked a cruise for the first time with The Cruise Line. We were so very impressed with the way our enquiry was dealt with by Paul. His professionalism, expertise and customer service w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used this company for about 20 years, Lynne is our go to cruise booker! Always feel confident when using them and they will try to match other offers. A very personal service- a rarity the... Voir plus

Noté 5 sur 5 étoiles

I have said this numerous times. Louisa did my bookings and she is always so good at dealing with the slightest thing, I have been booking with you for years and have never had to complain about anyth... Voir plus

À propos de l'entreprise

  1. Agence de voyages en bateaux de croisière

Écrit par l'entreprise

Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

478 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(478)

201 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Efficient and friendly

I spoke to a lady called Lynn Burt and she was lovely. A Very efficient lady who answered all my questions quickly. She contacted me when she said she would and gave me advice on the cruise I was taking.

26 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing service from Jess!

Amazing service from Jess. We have just booked our 2027 Singapore to Mumbai cruise and found Jess to be extremely professional and knowledgable. Our queries were answered very promptly and within a few days we were all booked up! Can’t wait for our cruise!

22 septembre 2025
Noté 5 sur 5 étoiles

Cruiseline are my go to agent…

Cruiseline are always my go to agent when booking a cruise. The staff are always helpful and knowledgeable and keen to get you the best deal with the cruise company. I like the way they call you after the cruise to ask how it was. I dealt with Ashley for the first time and he was cheerful, funny, friendly, chatty and helpful. A pleasure to speak to him.

18 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

So helpful and informative!

Kirsty was attentive and listened to our requirements. She was knowledgeable and helpful as we explained what we hoped for in our cruise. We are delighted that she found just what we asked for! Thank you!

17 septembre 2025
Noté 5 sur 5 étoiles

Lauren Bishop

Lauren Bishop, explained everything in detail and in a professional manner.

This made the booking process easy and it was a pleasure to book with Cunard.

She deserves credit for how she operates and makes it a very smooth process.

3 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

They were fast in getting back to me

They were fast in getting back to me
There prices were really good
By booking a back to back I got better than posted discount
They were very good at there job & very helpful
I will book with them again

3 septembre 2025
Noté 5 sur 5 étoiles

A highly professional, efficient and reliable company to book with

We have used the Cruise line for the last 4 years. They have been professional and efficient and met all of our requests when booking. Their service and customer care includes any questions you have whilst on your cruise too!
Nikki in particular has been great. She has found us the best deals, flights and hotels at the start and end of cruises.
We would recommend them without hesitation. They really are there to make your cruise a holiday of a lifetime!

21 août 2025
Avis spontané
Noté 5 sur 5 étoiles

First class service from a first class company .

We have been using The Cruise Line for 8 years now and have always found that they go above and beyond to cater for our needs.
Paul is superb and always keeps us informed and updated on our cruises and is great at finding us the right cruise at the right price,
We highly recommend The Cruise Line

12 août 2025
Noté 5 sur 5 étoiles

Brilliant service and communication

Jess was my primary contact in helping by providing information and getting me a good deal on the new Star Seeker Grand Japan tour which. Was subsequently booked through her. Really looking forward to the cruise.

11 août 2025

L’expérience Trustpilot

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