CTA Training Specialists RTO Number: 31607 Avis 

281
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TrustScore 4.5 sur 5

4,5

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Noté 2 sur 5 étoiles

Says you can complete the whole course in 1 day but you need to wait for sections to be marked before you can move on. Marking only takes place once a day pressumably at the end of the day. additional... Voir plus

Noté 5 sur 5 étoiles

My 13 year old daughter had to do her RSA for her new cafe job. She had no trouble reading and understanding the content and my husband had fun being the customer for the filmed role plays. Once she f... Voir plus

Noté 5 sur 5 étoiles

I learnt a great deal about RSA. Content was well detailed and the scenario videos showed great examples. Test results and video role play submissions were marked quickly and certificate was issued wi... Voir plus

Noté 5 sur 5 étoiles

It’s worth attending the course and paying the fee as well. As all the members are kind enough to guide and render you help any time. I found it to be very professional and enriching to attend the ver... Voir plus

À propos de l'entreprise

  1. Centre d'entraînement

Écrit par l'entreprise

An award-winning hospitality training organisation, offering both online and in person training. Delivering industry required and venue specific hospitality education solutions for over 30 years, our onsite, online and in-house course options make it easy to achieve your personal and professional goals. Not only do we offer hospitality training, we offer pathways to gain professional qualifications, in addition to First Aid training.


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4,5

Excellent

TrustScore 4.5 sur 5

281 avis

5 étoiles
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4,5

Tous les avis

(281)

144 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Amazing training centre - would recommend!

I took the RMLV course with CTA Training. Their instructor was amazing! His knowledge, combined with the anecdotes he provided, ensured that it was both a very informative and engaging day. The instructor was also very professional and clearly knew what he was talking about. I took the course in person, but there were also some people who joined through Zoom, and the instructor ensured they felt included as well, which I really liked.

Would definitely recommend CTA to anyone looking to get a certificate.

27 avril 2026
Avis spontané
Logo de CTA Training Specialists RTO Number: 31607

Réponse de CTA Training Specialists RTO Number: 31607

Hi Evi,

Thank you so much for your incredible review! I will pass your comments on to the trainer who delivered your RMLV course. It is great to hear you had such a positive experience.

Kind regards,
The CTA Team

Noté 5 sur 5 étoiles

After purchasing a new Bed and…

After purchasing a new Bed and Breakfast business we found out that new legislation required the owner the acquire a Food Supervisors certificate in order to be approved by our local regulator (council requirement) . Trying to navigate everything else regarding operations and management of a new business, was challenging to say the least. We found CTA to be the right fit for what needed. We had three months to complete our course but when you are running a business, three months seems like a week on fast forward. This course is great and so is the company and staff who provide guidance and support every step of the way. The most frustrating part of the course as some students have expressed is that if you get one wrong answer out of say 30 questions, you have to do the whole set again. At first my frustration was getting the better of me but thanks to the support team I was able to finish the course with a wealth of knowledge and understanding about food safety regulations and the importance of temperature controls, food safety, cross contamination, food storage and many other important aspects of the food industry etc. if repeating every question 5, 6, or even 19 times means that the information will be retained then I am all for it, because the course is not about just getting a pass and a certificate. It is learning about the importance we need to place when catering for anyone who consumes any food we prepare, store and deliver.
Great work to all team at CTA who spend so much of their time assisting and guiding individuals like myself.

27 mai 2026
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Réponse de CTA Training Specialists RTO Number: 31607

Hi Hernan,

Thank you for taking the time to share such a thoughtful and honest account of your experience. Your reflection on the assessment process is very insightful and we are pleased to hear it enabled you to develop a comprehensive understanding of the content.

We appreciate your kind words about the guidance you received from our support team. Your strong commitment to food safety for your guests is exactly the mindset we hope every student develops through our training.

Wishing you every success with your business.

Kind regards,
The CTA Team

Noté 1 sur 5 étoiles

Repetitive and drawn out.

27 mai 2026
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Logo de CTA Training Specialists RTO Number: 31607

Réponse de CTA Training Specialists RTO Number: 31607

Hi Ben,

We're sorry to hear about your experience. We'd love to discuss this further with you. Please feel free to reach out to us at marketing@ctatraining.com.au.

Kind regards,
The CTA Team

Noté 3 sur 5 étoiles

Courses for different requirements

I live in a retirement village, and although the course is great for a pub, living with old people does not have the same issues. Perhaps a lower key RSA for our conditions would be helpful.

10 avril 2026
Avis spontané
Logo de CTA Training Specialists RTO Number: 31607

Réponse de CTA Training Specialists RTO Number: 31607

Hi Pauline,

Thanks for your feedback! We'd love to be able to do that; however, RSA courses must comply with state legislation and federal training package requirements, which doesn't allow for much variation.

We hope you still found the training valuable.

Kind regards,
The CTA Team

Noté 5 sur 5 étoiles

I recently completed my RSA and

I recently completed my RSA and, although I was initially unsure about which provider to choose, I had heard a lot of positive feedback about CTA. The pricing was great, and I really appreciated being able to complete the course at my own pace without feeling stressed or pressured.

I did need assistance with a question during the course, so I gave them a call, and the person I spoke with was lovely and very helpful. Although I had three months to complete the course, I managed to finish it in just under four weeks while balancing work and other life commitments.

The course content was clear, easy to read, and simple to understand, which made the whole experience smooth and stress-free.

I would definitely recommend CTA to anyone needing training or certification.

15 mai 2026
Avis spontané
Logo de CTA Training Specialists RTO Number: 31607

Réponse de CTA Training Specialists RTO Number: 31607

Hi Denise,

Thank you so much for your positive feedback about our online course. We are very pleased to hear that you were so happy with your decision to use CTA Training Specialists for your training needs.

Kind regards,
The CTA Team

Noté 5 sur 5 étoiles

Food Safety Supervisor

I needed to provide a Food Safety Supervisor certificate to my local council in order to open a home based micro bakery. I found CTA and was able to complete it right before Christmas. It was comprehensive and thorough, and easy to work through the programme. The assessment staff were so prompt in response, even though it was close to Christmas. The hardest part was finding another person with that qualification to observe me in the kitchen at this busy time of the year and sign off. It all worked like clockwork and I opened my micro bakery in January; and haven't looked back. It has given me confidence that my kitchen is hygienic and meets council health requirements and I can give my customers that guarantee too.

24 décembre 2025
Avis spontané
Logo de CTA Training Specialists RTO Number: 31607

Réponse de CTA Training Specialists RTO Number: 31607

Hi Robynne,

Thank you for sharing such a wonderful review! We are pleased to hear that you found the Food Safety Supervisor course both comprehensive and easy to complete, with such efficient service provided by our support team. We wish you every success with your micro bakery and are glad it all came together in time for your January opening.

Kind regards,
The CTA Team

Noté 5 sur 5 étoiles

Was really easy to complete the RSA and…

Was really easy to complete the RSA and RSG through CTA online. All the materials are in the portal, heaps of time to complete it from time of purchase. The role play modules weren't too hard to do. Very quick turn around time from the tutors on feedback.

31 mars 2026
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Logo de CTA Training Specialists RTO Number: 31607

Réponse de CTA Training Specialists RTO Number: 31607

Thank you Elle for leaving such a wonderful review!

Noté 2 sur 5 étoiles

I love CTA, however...

I love CTA, I do my RMLV with them and had to renew my food Safety supervisor certificate and decided to go with CTA.. Gosh the online course platform is awful, their questions are cheeky and when you get 1 wrong you got to restart the whole thing without knowing which one was wrong... Wasted so much time on this course. I have already shared my experience with them and I hope thy review their online assessments for this particular course. these kind of courses should be more helpful and if you get some questions incorrect, the correct answers should disappear from the platform as you are already Competent.

1 mars 2026
Avis spontané
Logo de CTA Training Specialists RTO Number: 31607

Réponse de CTA Training Specialists RTO Number: 31607

Hi Karine,

Thank you for your feedback. We understand that this process can be frustrating. We are actively working on this issue and hope to start rolling out the updated quizzes soon.

Kind regards,
The CTA Team

Noté 5 sur 5 étoiles

5 Stars

CTA Training made the process of getting an RSA simple and quick. Content is clear and feedback is very quick. Easy to follow instructions. Would highly recommend for any of the courses. 3 months to get the course finished without having to pay any extra fees is awesome.

14 mai 2026
Avis spontané
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Réponse de CTA Training Specialists RTO Number: 31607

Hi Tori,

Thank you so much for your 5-star review! We are so pleased to hear that you had such a positive experience completing the RSA course. We really appreciate your feedback.

Kind regards,
The CTA Team

Noté 2 sur 5 étoiles

really struggled with food safety level 1 (Q.1 , 5. & others)

I really struggled with food safety level 1, this course made me feel VERY stupid as questions 1 and 5 also some others of assessment two, took me 5 try's to get having to search the web and refer back 20-30 times... the matching answers didn't make any sense to me and didn't match the modules that had the answers for these. not very happy with this course in that regard also the lady over the phone i asked for help become slight rude and over my questions when seeking help about the layout of the platform and learning my way around it. though all gets marked quickly and was affordable.

9 avril 2026
Avis spontané
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Réponse de CTA Training Specialists RTO Number: 31607

Hi Chantelle,

We’re sorry to hear about the frustrations you experienced trying to complete the online assessments and when reaching out for support.

This is not the experience we want people to have when training with CTA and we will be looking into more resources in using the platform and our response over the phone.

If you would like to discuss your experience further, please don’t hesitate to reach out to marketing@ctatraining.com.au.

Thanks,
Caleb

Noté 1 sur 5 étoiles

i purchased the RSAT course for $25 (SCAM)

i purchased the RSAT course for $25, believing that i would be receiving the necessary certificate at the end of the course. After spending almost 2 hours reading the information and completing the quiz, there was a message at the end of it that said i needed to purchase the actual assessment via the NSW government website for an additional $19 to receive the certificate i thought i was purchasing in the first place...

And i quote "Congratulations you have now completed your online course.
You must now prepare for the RSAT assessment. The RSAT assessment must be purchased via the following TAFE NSW link. Click hereLinks to an external site. to purchase this".

Do not purchase this course, ive been scammed out of money for useless information

1 avril 2026
Avis spontané
Logo de CTA Training Specialists RTO Number: 31607

Réponse de CTA Training Specialists RTO Number: 31607

Hi Kirsty,

Thank you for taking the time to leave this feedback. We're really sorry to hear about your experience and understand your frustration.

Unfortunately, the RSAT process is a little strange. The NSW government allows us to deliver their official course content but only they can issue the RSAT certificate. However, you still need to have completed the course with one of their delivery providers or through their course.

We appreciate that this information could be communicated better on our website and we will be reviewing the RSAT webpage to make sure that no one else is caught out in the future.

Once again, we’re sorry about your experience and if you do want to discuss further please feel free to reach out to marketing@ctatraining.com.au

Kind regards,
The CTA Team

Noté 5 sur 5 étoiles

Fantastic service by Quinton

Fantastic service by Quinton, very helpful , talking me through the course 🙏

25 février 2026
Avis spontané
Logo de CTA Training Specialists RTO Number: 31607

Réponse de CTA Training Specialists RTO Number: 31607

Thank you for the lovely review Trish. We are glad to hear you had a wonderful experience.

Noté 1 sur 5 étoiles

The worst online training ever they…

The worst online training ever they take your money and never deliver what they promised. Also when you finish your course without the help of them they will find any excuse to hold your qualification. When you hear them just run away coz they are scammers

24 février 2026
Avis spontané
Logo de CTA Training Specialists RTO Number: 31607

Réponse de CTA Training Specialists RTO Number: 31607

Hi Saba,

We're really sorry your experience with us was not what you were expecting.

We'd love to discuss further with you, if you'd be open to letting us know more about your experience and how we could better please email us on admin@ctatraining.com.au

Noté 5 sur 5 étoiles

Learning was enjoyable

Learning was enjoyable, the videos were challenging, would like more senorios to learn from and respond to, multiple choices. Overall a good experience to learn from.

22 juin 2025
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Réponse de CTA Training Specialists RTO Number: 31607

Thank you for the great review Peter. We appreciate your feedback.

Noté 5 sur 5 étoiles

Quentin the Trainer was unreal!

Quentin the Trainer was super insightful, offering us examples to compliment written details. Kept us engaged and allowed group participation and discussion!

14 février 2026
Avis spontané
Logo de CTA Training Specialists RTO Number: 31607

Réponse de CTA Training Specialists RTO Number: 31607

Hi Riley,

Thank you for taking the time to write your review. That is excellent feedback, which I will pass on to Quentin.

Kind regards,
The CTA team

Noté 5 sur 5 étoiles

Great experience learning about the…

Great experience learning about the service of alcohol!

This was a requirement for my uni course subject, but I feel like I have gotten quite a lot out of this course from cta. Not only was the training straightforward, but it was also informative in many ways. I have learnt a lot, and the certificate also enabled many more opportunities for myself.

26 mai 2025
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Réponse de CTA Training Specialists RTO Number: 31607

Hi Andric,

Thank you for the wonderful review. We are pleased to hear that you had such a worthwhile experience.

Kind regards,
The CTA team

Noté 5 sur 5 étoiles

i love CTA!

it was a highly accessible program that i was able to complete while still studying full time for uni. this is the best and cheapest option to getting an RSA

14 octobre 2025
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Logo de CTA Training Specialists RTO Number: 31607

Réponse de CTA Training Specialists RTO Number: 31607

Thanks for the great review Evie! We're happy to hear it was convenient to complete, alongside your uni studies :)

Noté 5 sur 5 étoiles

I loved my experience because whenever…

I loved my experience because whenever I was stuck on something I would reach out and you guys got back to me straight away U also gave me a second chance at my video n helped me with tips with it and I passed you guys are amazing keep up the great work definitely will be recommending you guys to everyone thank U so much so grateful

17 octobre 2025
Avis spontané
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Réponse de CTA Training Specialists RTO Number: 31607

Thanks for your lovely feedback about our support team Sarah, we are happy we could assist you with your course :)

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