I ordered a buckwheat pillow along with additional filling. Given the company’s premium branding, I had high expectations for both the products and the overall customer experience. The products... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I ordered a buckwheat pillow along with additional filling. Given the company’s premium branding, I had high expectations for both the products and the overall customer experience. The products... Voir plus
L'entreprise a répondu
Excellent service and product outcome - ordered new sofa backs and seat cushions for my 20 year old George sofa where the duck filled cushions had deteriorated making the sofa no longer comfortable. N... Voir plus
L'entreprise a répondu
These guys are brilliant. Having been let down badly by the miss-sold Sofology insurance we turned to these guys and girls for a bespoke corner cushion for our 2 year old corner settee. Sent them the... Voir plus
My favourite thing about this company, is the confidence I have for any future requirements. I’ll definitely shop again whenever I need more cushions. When shopping online, you can never tell what y... Voir plus
Premium cushion specialist providing high quality cushion inserts, pillows, bedding, linings, and fillings, with an bespoke, made-to-order service to create cushion inserts tailored to your exact requirements.
TN19 7LP, East Sussex, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent quality feather cushion inserts. Arrived quicker than expected. Would purchase from The Cushion Warehouse Ltd again.
We had two replacement sofa seat cushions made. The old ones were limp and flat. The replacements are have a firm foam core and soft feather outer and are exactly what we wanted. The sofa feels like new. Highly recommended. The only quibble is that it takes a while -- about 6 weeks, though to be fair that was in the middle of lockdown so I don't know how short-staffed they were.
Fantastic cushions! Plump and firm and don't lose their shape. I bought them to replace the cushions on my 'pillow back' sofa and they are perfect. I bought some cheaper ones from another supplier first which are just useless and saggy. I'll use Cushion Warehouse again.
I made a very senior mistake and ordered far too much (4 kilos to be exact !) so I will be making and stuffing cushions for Christmas .. but I am so very pleased with the quality of the hollow fibre and the customer service and delivery time .. I give them all 5 stars and my thanks
We're in corona virus lockdown so when I found I needed replacement cushion pads, I went online and discovered CushionWarehouse.
I was immediately impressed as it is an English small business and the range of sizes and types of filling was impressive. The Fillings Guide was very helpful and whereas I would normally choose feathers or polyester, but the wool sounded great as it's firm, eco-friendly and sustainable. It's more expensive but I thought it was worth trying. I am absolutely delighted that I did. The two 21" wool pads exceeded my expectations. Thoroughly recommended. And the packing and delivery service was great too. Will use again.
We and our 2 dogs are really delighted with the quality of our bespoke window cushion. Everything was as expected. Communication with the company was always prompt. Thank you and would recommend.
Really pleased with the bespoke cushion for a settle we had made. Fabric is great quality and cushion is sturdy and well made.
I am delighted with my cushion inserts of British wool filling. The fit is perfect, and my cushions look good! They arrived very promptly, even during lock-down.
Excellent quality cushion inner fabric and microfibre filling. Very well made. I would definitely buy again.
Good quality product and reasonably priced. The cushion took some time to arrive but after the company explained this was due to Covid-19 staff shortages, then that's understandable; 5 stars. Will definitely buy from them again.
Initially I telephoned to ask for professional advice around the firmness of cushions and my enquiry was handled professionally. I went ahead and placed my order for 100% British wool cushions and they arrived within a week... Brilliant and exceptional quality cushions and service. Would definately recommend.thank you
I made an inquiry to this company for up to 88 items and politely asked if i could get a bulk order deal. I got a completely negative and patronizing response from customer service.
There are so many firms in the UK selling the same products, i managed to get my luxury pillows and cushions from another great company with great communication skills and a 15% discount, that's what i call great service.
The Cushion Warehouse Limited is not somewhere i will be calling again.

Réponse de The Cushion Warehouse Ltd
Bought 13” & 14” round hollowfibre cushion pads for a lockdown sewing project. As a first time customer I’m absolutely delighted with the pads, excellent quality & value for money & don’t have that mass produced feel about them. Will certainly be ordering again in the future. Excellent customer service too!
Very good customer service, great products with a speedy delivery.
I needed some wool to fill my knitted pouffe with. The wool is good quality, arrived quickly and it is nice to think that I went for an environmentally friendly option. I am very satisfied with this purchase.
Looked on several sites for cushions but this one had the most options and helpful info too.
Ordered feather cushions which are well made, no leaking seams!
Delivery was within 10 days of ordering which is great during this time.
Ordered a 21 inch square cushion pad to fit a cushion cover I had had specially made elsewhere. Ordered it 1 inch bigger than cover, as recommended. Fits beautifully and feels lovely. Ordered during lockdown so maybe took a little longer to deliver than they normally would have, but still only a few weeks. Would use again.
I ordered 1kg of wool to replace the broken down filling in a leather pouffe. It came promptly considering the effect of the pandemic on deliveries. The wool is lovely quality, firm, bouncy and soft. It wasn't enough so I ordered another 1kg, again it came quickly. It's lovely to support British business and great to have the choice of an environmentally friendly filling. Would highly recommend this company.
It's great being able to buy from a UK company. I ordered wool filled cushion inners and could not be more satisfied. Delivery was prompt. Website easy to navigate and I no longer have feathers poking through my cushions!
We ordered both feather and hollow fibre 22x14 rectangular cushion pads to replace the ones in our cushions which came from an alleged quality retailer. The difference is amazing, both types maintaining shape whilst being comfortable. Very pleased with the product and with the efficient service from the warehouse (including excellent directions from Dave for us to collect our pads)
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.