They made me a mattress for my motorhome which was a funny shape but they wouldn’t make it till I gave them lots of measurements when it arrived it fitted like a glove so happy
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Lisez les avis des autres
Needed a topper fairly urgently to improve the tired mattress on a chair bed when family came to stay. I ordered a custom size memory foam topper which fit the bed perfectly and made it a lot more com... Voir plus
L'entreprise a répondu
Had to wait a little bit longer than expected for delivery but the mattress and its cover look brilliant. Work still in progress with the conversion so we haven't slept on it yet. Feels as if it's go... Voir plus
L'entreprise a répondu
Easy ordering and measuring process, helped by super friendly staff when I had a query on how to measure. Delivered in promised timeframe as per delivery instructions. Now the mattress. A perfect... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Our custom-made mattresses are available in any shape or size and can be delivered to any location in the UK within 5-7 working days. Simply input your desired dimensions into our online mattress builder, and once confirmed, we'll produce and deliver the mattress directly to your home.
Coordonnées de contact
Unit 1C, Guardian Road, NR5 8PF, Norwich, Royaume-Uni
- 0333 011 3493
- orders@custom-mattress.co.uk
- custom-mattress.co.uk
4,8
Excellent
266 avis
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Great customer service and guidance…
Great customer service and guidance great advice mattress arrived true to measurement a great service totally happy Fitz perfectly Nice and comfortable would Well recommend them?
8 octobre 2024
Réponse de Custom Mattress
Hello, William!
Thank you for your wonderful review!
We're so glad to hear that you had a positive experience with our customer service team and found the guidance and advice helpful. It's fantastic that your mattress arrived true to the measurements and fits perfectly, and we’re delighted to know it’s comfortable for you!
Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need any assistance in the future, please don’t hesitate to reach out.
Kind regards,
The Custom-Mattress Team
Great company, great mattress, great price!
From start to finish the process was really easy ordering a custom sized set of mattresses for my van conversion sofabed. A nice touch I thought was a nice little hand drawn sketch they email you after you order so you can double check you're happy with the sizes, just don't forget to confirm the sketch they send you is fine so they can start production.
The mattress itself was a lot more comfortable than I expected as I went for the 10cm memory foam as its just a sofabed, I have now ordered the main bed mattress as a 16cm cool mattress and I am very excited to see how nice that will be! The mattress came with a great removable cover which with other companies is extra so very happy with my order. Would definitely recommend.
8 octobre 2024
Réponse de Custom Mattress
Hello, Drew!
Thank you so much for taking the time to leave such kind review!
We're thrilled to hear that the process of ordering your custom-sized mattresses was easy and that you appreciated the hand-drawn sketch – we always aim to ensure our customers are completely happy with their order before moving forward.
It's wonderful to hear that the mattress exceeded your expectations, especially for your van conversion sofa bed.
We're sure you're going to love the 16cm cool mattress just as much, if not more! We pride ourselves on providing comfort and quality, so it's fantastic to hear that you're pleased with the removable cover as well.
Thank you for recommending us, and we can’t wait to hear how you get on with your new mattress. If you ever need anything in the future, don’t hesitate to reach out!
Kind regards,
The Custom-Mattress Team
Réponse de Custom Mattress
Hello, Lauren!
Thank you for sharing your experience with us!
We're delighted to hear that you are pleased with your new custom mattress.
If you ever need further assistance or have any questions, feel free to reach out.
Best wishes,
The Custom-mattress Team
Great customer service
24 septembre 2024
Réponse de Custom Mattress
Hello!
Thank you for your positive feedback and for sharing your experience with us.
We’re so pleased to read that you are pleased with the service you received.
Your feedback is truly appreciated. If you have any further questions or need assistance, please don’t hesitate to reach out.
Best wishes,
The Custom-mattress Team
Fantastic service and great quality
Fantastic service, quick and efficient and goods were of high standard and perfect
23 septembre 2024
Réponse de Custom Mattress
Hello!
Thank you for sharing your experience with us!
We're delighted to hear that ordering was easy, and you found our turnaround quick.
If you ever need further assistance or have any questions, feel free to reach out.
Best wishes,
The Custom-mattress Team
I requested that the mattress be sent…
I requested that the mattress be sent out within seven days as we were going away. This was done satisfactorily and very pleased with the service and the mattress.
23 septembre 2024
Réponse de Custom Mattress
Hi, Stephen!
Thank you for taking the time to share your experience with us!
We’re thrilled to hear that you found the ordering process smooth and appreciated our fast turnaround. Should you have any questions or need further assistance in the future, don’t hesitate to get in touch.
Best regards,
The Custom-Mattress Team
Nice product
6 septembre 2024
Réponse de Custom Mattress
Hello, Lisa!
Thank you for your positive feedback and for sharing your experience with us.
We’re so pleased to read that you are pleased with your new custom mattress.
Your feedback is truly appreciated. If you have any further questions or need assistance, please don’t hesitate to reach out.
Best wishes,
The Custom-mattress Team
Fully recommended
Great pre-delivery service including email to double check measurements just before production. Mattress inflated to full size as stated and is very comfortable.
27 août 2024
Avis spontané
Réponse de Custom Mattress
Hello, Elaine!
Thank you for your positive feedback and for sharing your experience with us.
We’re so pleased to read that you are pleased with your new custom mattress and our service.
Your feedback is truly appreciated. If you have any further questions or need assistance, please don’t hesitate to reach out.
Best wishes,
The Custom-mattress Team
Great communication
Great communication, Chloe was very knowledgeable and informative. Am highly recommending them
9 septembre 2024
Réponse de Custom Mattress
Hello, Gary!
Thank you so much for your kind review!
We’re thrilled to hear about your positive experience with us. Chloe will be delighted to know that her efforts made the process smooth and reassuring for you.
If you need anything else, please don’t hesitate to get in touch.
Best wishes,
The Custom-mattress Team
A great system!
A great system of sizing, ordering then confirmation before going to production. Product is good too!
28 août 2024
Réponse de Custom Mattress
Hi, Dave!
Thank you for taking the time to share your experience with us!
We’re thrilled to hear that you found the ordering process smooth and you are pleased with your new custom mattress.
Should you have any questions or need further assistance in the future, don’t hesitate to get in touch.
Best regards,
The Custom-Mattress Team
Perfect mattress
From start to finish it was a great experience. The mattress I wanted was for a boat and a very odd shape but I send a sketch of what I wanted and they did an excellent job. The comms were great and I was kept informed of progress by Chloe , I was made to feel that my mattress was the most important order they had and once delivered and allowed to gas out I could not be happier with my very comfortable mattress that fits perfectly. I have no hesitation in highly recommending them
2 septembre 2024
Avis spontané
Réponse de Custom Mattress
Hello, Garth!
Thank you so much for your kind review!
We’re thrilled to hear about your positive experience with us. Chloe will be delighted to know that her efforts made the process smooth and easy for you.
We’re glad to hear that your new mattress fits perfectly!
Your recommendation is truly appreciated. If you have any further questions or need assistance, please don’t hesitate to reach out.
Best wishes,
The Custom-mattress Team
Réponse de Custom Mattress
Hello, Barbara!
Thank you for sharing your experience with us!
We're delighted to read you are enjoying your new custom mattress.
If you ever need further assistance or have any questions, feel free to reach out.
Best wishes,
The Custom-mattress Team
Mattress for motorhome
I purchased a new mattress for our motorhome. The measuring process was easy to follow, and the delivered mattress fits perfectly and is very comfortable. Time from order to delivery was also very good.
28 août 2024
Réponse de Custom Mattress
Hello, Ray!
Thank you for sharing your experience with us!
We're delighted to read you are enjoying your new custom mattress and were pleased with our service.
If you ever need further assistance or have any questions, feel free to reach out.
Best wishes,
The Custom-mattress Team
Quality product
Very pleased with the quality of the product, the easy ordering process and fast delivery. Thank you.
28 août 2024
Réponse de Custom Mattress
Hello, Marc!
Thank you for sharing your experience with us!
We're delighted to read you are enjoying your new custom mattress and were pleased with our service.
If you ever need further assistance or have any questions, feel free to reach out.
Best wishes,
The Custom-mattress Team
fit great, arrived quickly
custom shaped mattress fits the bed perfectly, and arrived at the start of the advised delivery window
28 août 2024
Réponse de Custom Mattress
Hello, Ella!
Thank you for sharing your experience with us!
We're delighted to read your new custom mattress fits perfectly and were pleased with our quick turnaround.
If you ever need further assistance or have any questions, feel free to reach out.
Best wishes,
The Custom-mattress Team
Good comfy quality gel mattress custom…
Good comfy quality gel mattress custom fit , very pleased
12 août 2024
Réponse de Custom Mattress
Hello!
Thank you for taking the time to share your experience with us!
We're pleased to read you are happy with your new custom mattress.
Wishing you many restful nights ahead!
If you ever need further assistance or have any questions, feel free to reach out.
Best wishes,
The Custom-mattress Team
Réponse de Custom Mattress
Hello!
Thank you for taking the time to share your experience with us!
We're pleased to read you are happy with our services.
Wishing you many restful nights ahead!
If you ever need further assistance or have any questions, feel free to reach out.
Best wishes,
The Custom-mattress Team
Fab!
Was a little nervous ordering two mattresses online, but they are fab and very comfortable. Was given a lead time and mattresses were delivered within that time. Would absolutely recommend this company!
8 août 2024
Réponse de Custom Mattress
Hello, Rachel!
Thank you for taking the time to share your experience with us!
At Custom-mattress, customer service is of utmost importance, and we are glad that our team provided timely assistance and reassurance throughout your purchasing experience with us.
Wishing you many restful nights ahead!
If you ever need further assistance or have any questions, feel free to reach out.
Best wishes,
The Custom-mattress Team
Great company and great product
Great company, really pleased with the quality of the mattress and they were so helpful in getting the mattress made and delivered to us quickly. we asked if it could be delivered before our trip and it was. Highly recommend.
6 août 2024
Réponse de Custom Mattress
Hello, Becca!
Thank you for taking the time to share your experience with us!
At Custom-mattress, customer service is of utmost importance, and we are glad that our team provided timely assistance and reassurance throughout your purchasing experience with us.
Wishing you many restful nights ahead!
If you ever need further assistance or have any questions, feel free to reach out.
Best wishes,
The Custom-mattress Team
Quality product.
The company were excellent in accommodating my specific size and produced an excellent mattress for the price.
The only reason for 4 stars is the lack of communication for delivery. Otherwise, definitely recommended.
12 août 2024
Réponse de Custom Mattress
Hello, John!
Thank you so much for your feedback and for your kind words about the mattress!
We're delighted to hear that you were pleased with the product and that we were able to accommodate your specific sizing requirements.
We sincerely apologise for the lack of communication regarding the delivery process, and we truly appreciate you bringing this to our attention.
We are always striving to improve, and your feedback will help us ensure better communication going forward.
If you ever need further assistance or have any questions, feel free to reach out.
Best wishes,
The Custom-mattress Team
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