I had an excellent experience with CycleExchange. They patiently and helpfully answered all my weird and wonderful questions! They were also extremely helpful when I visited the store to test-ride th... Voir plus
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I had an excellent experience with CycleExchange. They patiently and helpfully answered all my weird and wonderful questions! They were also extremely helpful when I visited the store to test-ride th... Voir plus
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Me and my wife purchased a bike. Both bikes were in excellent condition. Staff are accommodating as well. I also went there to have my bike checked, mechanics were good. They just attended to my conce... Voir plus
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Accidentally came across this company, and I’m so glad I did. I’d been looking for a gravel bike for a while but didn’t want to spend thousands. I bought a second hand bike that looks brand new for a... Voir plus
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I've never been happy with the fit of the brand new Canyon Endurace bike I bought a couple of years ago. I exchanged it for a smaller size Ultimate through Cycle Exchange and the whole process went ve... Voir plus
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Since 2013 we have been the premier Pre Owned bike experts in the UK. Our long established team are happy to chat and give honest advise. Safety - Buy in Confidence Our buyers know what to look for. Our mechanics are thorough. Buying a pre-owned bike has pitfalls, we remove them. We check carbon thoroughly and ensure all components are sound. We ensure bikes are from a reliable source and not stolen. Every bike is serviced, tested and warranted. Value for Money Our network of suppliers and regular trusted customers means we have access to quality stock at the right price. Sustainability Our model extends the life cycle of quality products. We recycle, resell and reuse as many components as possible.
27 Sury Basin, KT25NZ, Kingston, Royaume-Uni
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A friendly and easygoing atmosphere with Max being very helpful with the bike I asked to look at and eventually decided to buy.
Wakefield

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First rate experience - deal via chat but obvious a real person. Bike excellent and as described. Would definitely use them again

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Cycle Exchange is run by cycling enthusiasts for cycling enthusiasts
Max was super helpful and the bike specification was adjusted to my requirements by the workshop who were also also very quick and helpful
Wicked Flat White at Cafe ☕️

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Excellent all round as usual wouldn't buy a bike from anywhere else.

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The information about the bike and condition was spot on. The purchasing process was very smooth. Just as easy as buying a new bike.

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I’ve been using Cycle Exchange for a while now, and they are consistently top-tier. The team always deliver fantastic service. I'm loving my new gravel bike. This is such a great platform to get premium bikes. It's so easy to use from a customer perspective - 5 stars all day long.

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Really helpful staff. Had been looking for a bike on / off for 12 months and staff always made me feel comfortable that I wasn't wasting there time when I came to visit.
Really good service, would recommend.

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Very good customer service - super helpful team, willing to explain and recommend the best way to use the C2W scheme.

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Completed a trade in with Cycle Exchange. The process went well and communication was great (with the team answering my million and one questions along the way). Fully reccommend them.

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The Team at Cycle Exchange provided exceptional service and for a relative novice with little technical understanding of road bikes, cut through the jargon and helped me choose the right bike for me. The whole set up - coffee shop, service crew and a welcoming vibe from all of the team made this an enjoyable experience. For anybody in the market for a used / nearly new bike in A1 condition from a reputable and reliable source, give Cycle Exchange a try - you won't regret it!

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I found Cycle Exchange by chance, I saw an add on the internet, I bought a Cervelo P3 frame 2019 as I had damaged mine and was looking for a exact replacement, I ordered on Monday and it arrived on Tuesday, The service was excellent, very well packaged and delivery. The staff were very helpful and had great knowledge, I would definitely recommend the Cycle Exchange. oh and the price was excellent

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This is the 3rd bike I've bought from Cycle Exchange , the quality of the bikes have been exceptional, delivery first class and most of all the people are very professional, special shout out this time to Josh and Hazel , thanks both , looking forward to more bikes in the future.

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My experience was brilliant,my Bike was like new and I couldn't be happy 👍

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Absolutely fantastic service from all at cycle exchange. For the price I paid for my bike it is bargain and arrived looking like a brand new bike. They helped me with advice to get mine on our cycle to work scheme and with a free delivery code saved £95! Absolute legends and keep looking weekly for my second purchase!

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Really great customer service - helped me to find the perfect bike for me at a very reasonable price!

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This was my second time buying a bike from here. More than happy with the purchase and for the help that I received in store. Highly recommend to get a bike from Cycle Exchange

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Easy to communicate with, someone at the end of the telephone, knowledgeable and helpful

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I had a few questions regarding my purchase which were answered quickly.
The bike exceeded my expectations when delivered.
Highly recommended resource for a top quality bike at a bargain price.

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From first visiting the shop to enquire, having my specific needs met, seamless and prompt follow up comms, to finally picking up my beautiful new bike - absolutely first class customer service from highly knowledgeable professionals

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