Cycle Exchange Avis 

1 977
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had an excellent experience with CycleExchange. They patiently and helpfully answered all my weird and wonderful questions! They were also extremely helpful when I visited the store to test-ride th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Me and my wife purchased a bike. Both bikes were in excellent condition. Staff are accommodating as well. I also went there to have my bike checked, mechanics were good. They just attended to my conce... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Accidentally came across this company, and I’m so glad I did. I’d been looking for a gravel bike for a while but didn’t want to spend thousands. I bought a second hand bike that looks brand new for a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've never been happy with the fit of the brand new Canyon Endurace bike I bought a couple of years ago. I exchanged it for a smaller size Ultimate through Cycle Exchange and the whole process went ve... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles de sports

Écrit par l'entreprise

Since 2013 we have been the premier Pre Owned bike experts in the UK. Our long established team are happy to chat and give honest advise. Safety - Buy in Confidence Our buyers know what to look for. Our mechanics are thorough. Buying a pre-owned bike has pitfalls, we remove them. We check carbon thoroughly and ensure all components are sound. We ensure bikes are from a reliable source and not stolen. Every bike is serviced, tested and warranted. Value for Money Our network of suppliers and regular trusted customers means we have access to quality stock at the right price. Sustainability Our model extends the life cycle of quality products. We recycle, resell and reuse as many components as possible.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 977)

236 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

great sale

clear communication through the whole process

7 août 2026
Logo de Cycle Exchange

Réponse de Cycle Exchange

Hi Philip, great to hear, hope you enjoy the Cube 😊

Noté 5 sur 5 étoiles

A friendly and easygoing atmosphere…

A friendly and easygoing atmosphere with Max being very helpful with the bike I asked to look at and eventually decided to buy.
Wakefield

24 août 2026
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Réponse de Cycle Exchange

HI Barry, hope you enjoy the Domane and thanks for the lovely feedback 😊

Noté 5 sur 5 étoiles

First rate experience

First rate experience - deal via chat but obvious a real person. Bike excellent and as described. Would definitely use them again

8 août 2026
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Réponse de Cycle Exchange

Hi Haig, yes, we're all real 😜. Thanks for the lovely feedback and hope you enjoy the Bianchi.

Noté 5 sur 5 étoiles

Moda Finale Passion

Cycle Exchange is run by cycling enthusiasts for cycling enthusiasts
Max was super helpful and the bike specification was adjusted to my requirements by the workshop who were also also very quick and helpful
Wicked Flat White at Cafe ☕️

22 août 2026
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Réponse de Cycle Exchange

Hi Nick, hope you enjoy the Moda and thanks for the lovely feedback 😊

Noté 5 sur 5 étoiles

The information about the bike and…

The information about the bike and condition was spot on. The purchasing process was very smooth. Just as easy as buying a new bike.

7 août 2026
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Réponse de Cycle Exchange

Hi Ian, thanks for the feedback and hope you're enjoying the Checkpoint 😊

Noté 5 sur 5 étoiles

Never Disappoints: Why I Keep Coming Back

I’ve been using Cycle Exchange for a while now, and they are consistently top-tier. The team always deliver fantastic service. I'm loving my new gravel bike. This is such a great platform to get premium bikes. It's so easy to use from a customer perspective - 5 stars all day long.

14 août 2026
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Réponse de Cycle Exchange

Hi Tony and great to have you back with us 😍 Hope you're enjoying the Enigma and see you for the next N+1 🤔

Noté 5 sur 5 étoiles

Really helpful staff

Really helpful staff. Had been looking for a bike on / off for 12 months and staff always made me feel comfortable that I wasn't wasting there time when I came to visit.

Really good service, would recommend.

20 juin 2026
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Réponse de Cycle Exchange

HI Andrew, great we got you the perfect bike 😊 Enjoy the Caledonia 5

Noté 5 sur 5 étoiles

Very good customer service

Very good customer service - super helpful team, willing to explain and recommend the best way to use the C2W scheme.

17 août 2026
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Réponse de Cycle Exchange

Hi Kieran, great to hear and enjoy the Felt 😊

Noté 5 sur 5 étoiles

Completed a trade in with Cycle…

Completed a trade in with Cycle Exchange. The process went well and communication was great (with the team answering my million and one questions along the way). Fully reccommend them.

14 août 2026
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Réponse de Cycle Exchange

Hi Ian, appreciate the feedback and hope you're having fun on the SL8 😊

Noté 5 sur 5 étoiles

Road Bike Purchase

The Team at Cycle Exchange provided exceptional service and for a relative novice with little technical understanding of road bikes, cut through the jargon and helped me choose the right bike for me. The whole set up - coffee shop, service crew and a welcoming vibe from all of the team made this an enjoyable experience. For anybody in the market for a used / nearly new bike in A1 condition from a reputable and reliable source, give Cycle Exchange a try - you won't regret it!

14 août 2026
Avis spontané
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Réponse de Cycle Exchange

Hi Nigel, thanks for all your lovely feedback and hope you're enjoying the Dogma F. All the best 😊

Noté 5 sur 5 étoiles

I found Cycle Exchange by chance

I found Cycle Exchange by chance, I saw an add on the internet, I bought a Cervelo P3 frame 2019 as I had damaged mine and was looking for a exact replacement, I ordered on Monday and it arrived on Tuesday, The service was excellent, very well packaged and delivery. The staff were very helpful and had great knowledge, I would definitely recommend the Cycle Exchange. oh and the price was excellent

27 juillet 2026
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Réponse de Cycle Exchange

Hey Kevin, great to hear and hope the build has gone well. Enjoy 😊

Noté 5 sur 5 étoiles

This is the 3rd bike I've bought from…

This is the 3rd bike I've bought from Cycle Exchange , the quality of the bikes have been exceptional, delivery first class and most of all the people are very professional, special shout out this time to Josh and Hazel , thanks both , looking forward to more bikes in the future.

13 août 2026
Avis spontané
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Réponse de Cycle Exchange

Hi Rob, great to have you back with us, always a pleasure 😊 and thanks for the lovely review, much appreciated. We'll see you for the next N+1....😜 Enjoy the Grevil

Noté 5 sur 5 étoiles

Absolutely fantastic from Cycle Exchange

Absolutely fantastic service from all at cycle exchange. For the price I paid for my bike it is bargain and arrived looking like a brand new bike. They helped me with advice to get mine on our cycle to work scheme and with a free delivery code saved £95! Absolute legends and keep looking weekly for my second purchase!

14 juillet 2026
Avis spontané
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Réponse de Cycle Exchange

Hi Christopher, hope you're enjoying the Ribble and thanks for the lovely feedback. All the best 😊

Noté 5 sur 5 étoiles

Excellent customer service

Really great customer service - helped me to find the perfect bike for me at a very reasonable price!

8 août 2026
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Réponse de Cycle Exchange

HI Venetia, hope the Defy working out well for you and thanks for the lovely review. All the best 😊

Noté 5 sur 5 étoiles

This was my second time buying a bike…

This was my second time buying a bike from here. More than happy with the purchase and for the help that I received in store. Highly recommend to get a bike from Cycle Exchange

24 juillet 2026
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Réponse de Cycle Exchange

HI Peter and welcome back 😁 Appreciate you're comments and hope you enjoy the Domane. Until the N+1 kicks in 😜

Noté 5 sur 5 étoiles

Easy to communicate with

Easy to communicate with, someone at the end of the telephone, knowledgeable and helpful

7 août 2026
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Réponse de Cycle Exchange

Hi Martin, thanks for the review 👍

Noté 5 sur 5 étoiles

Exceeded expectations

I had a few questions regarding my purchase which were answered quickly.
The bike exceeded my expectations when delivered.
Highly recommended resource for a top quality bike at a bargain price.

23 juillet 2026
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Réponse de Cycle Exchange

Hi Jeff, glad you're happy with the Diverge and thanks for the review 😊

Noté 5 sur 5 étoiles

I will be coming here much more often now

From first visiting the shop to enquire, having my specific needs met, seamless and prompt follow up comms, to finally picking up my beautiful new bike - absolutely first class customer service from highly knowledgeable professionals

23 juillet 2026
Avis spontané
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Réponse de Cycle Exchange

HI Minesh, that's great to hear, hope you're enjoying the Supersix 😊

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