Cyrus Rugs Australia Avis 

484
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A big 'Thank you' to Jessica @ Cyrus Rugs Tingalpa for her advice and help in selecting the right rug with complimenting colours for our polished floor in the dining room area. She is a wonderful st... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Visited the Rockhampton Store. It was obvious that Mark who was the sales person had an amazing knowledge of what stock was in the shop. He listened carefully to our requirements and knew exactly wh... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We have ordered another rug from Cyrus in Ballina . (Brian? always goes above and beyond to help and explain the manufacturing differences in each style of rug) We are looking forward to collect... Voir plus

Noté 1 sur 5 étoiles

The carpet lasted two years with limited use. Colour nearly disappeared despite never seeing the sun. Did not live up to expectations and we were met with total denial and distrust when we complained.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de tapis
  2. Magasin de design et de décor intérieur
  3. Accessoires de meubles

Écrit par l'entreprise

Cyrus Rugs is the largest independent rug retailer in Australia, first commencing business on the Gold Coast in 1988. Cyrus Rugs is a family owned company lead by Cyrus Mollaian, a man with a passion for rugs, who moved to Italy in 1978 and established a rug business that counted royalty amongst it's clientele. Cyrus's family still continues the operation there, with collaborative buying leading to economies of scale that not only reflect great savings, but also brings you the world's best ranges, styles and trends in modern carpets and rugs. With more than 32 years in business, Cyrus is a man that is known for his reputation and is well respected in both business circles and the wider community at large. Cyrus Rugs is a growing company that employs locals in each of it's 20 stores and works with numerous organisations to support the community. Stay tuned, we have more stores opening soon. https://www.cyrusrugs.com.au


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

484 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,1

Tous les avis

(484)

57 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great rugs and great service

I have bought about 5 large rugs from Cyrus Rugs over the years. All are very good quality and long lasting. My most recent purchase was at the Nerang store. Shout out to Bella, who was extremely professional and responsive. Thanks Bella!!.

11 mars 2025
Avis spontané
Logo de Cyrus Rugs Australia

Réponse de Cyrus Rugs Australia

Daniel so good to hear from you! Thank you for your continued support and we look forward to seeing you again in the future.
All The Best,
Cyrus Rugs Team

Noté 5 sur 5 étoiles

Our rug was exactly as advertised

Our rug was exactly as advertised. The colours are vibrant and complete our family room. The rug was down 1 day and our granddaughter spilt berry smoothie on it. It cleaned up without leaving a stain.
Very happy

13 février 2025
Logo de Cyrus Rugs Australia

Réponse de Cyrus Rugs Australia

Hi Jennilee, we are glad to hear the smoothie mishap was quickly resolved! Sounds like you picked just the right rug for easy-care. We wish your family the best.
Kind Regards,
Cyrus Rugs

Noté 5 sur 5 étoiles

The Girls we spoke to on the contact…

The Girls we spoke to on the contact number did everything in their power for us to find the rug we wanted. We saw it on line and there was only one left but they tracked it down and we collected it from your Bundall store. Everyone concerned was so helpful in this process and we just love our new rug as the colour is perfect for our decor. Matches the smaller one of the same pattern. Thank you.

11 février 2025
Logo de Cyrus Rugs Australia

Réponse de Cyrus Rugs Australia

Thank you John for your kind review! We do our best to help and we hope you're enjoying your new rug.
Kind Regards,
Cyrus Rugs Team

Noté 3 sur 5 étoiles

Delivery Information

Purchasing the rug from Cyrus Rugs Aust., went well, no problems. The negative was in the delivery information. In the first day or two of waiting for delivery, I received a text message saying along the lines of, "your rug has been delivered. How was your experience?" My rug hadn't been delivered. I worked out that it had arrived at the first place, ready to go on to the next before arriving a week later at our home. Gathering the delivery information also wasn't as easy as other companies.

23 janvier 2025
Noté 5 sur 5 étoiles

Lost in transit

Lost in transit, arrived damaged, lots of stress but well supported with return (thank you Danica) and replacement rug. I ordered a 3 x 4 metre rug. It's arrived, very soft and beautiful!

18 décembre 2024
Noté 5 sur 5 étoiles

The rug pile is soft and natural…

The rug pile is soft and natural underfoot and the colour/patern is exactly as shown in the photographs.
It was nice to lay the rug and have it flatten and fit perfectly. We are very pleased with the uplifting effect it has in our room.

18 janvier 2025
Noté 1 sur 5 étoiles

Told me product was unavailable

Told me product was unavailable, but then it was available. In the mean time I purchased elsewhere. Had trouble getting my refund. I felt like I was dealing with a bunch of muppets!!

13 janvier 2025
Noté 5 sur 5 étoiles

No pressure sell, just fun!

Darren at Cyrus Bundaberg is a brilliant sales person. Asked if we needed help, introduced himself, explained where the appropriate sizes were and then just left us to browse. We chose and then Darren along with a team mate, just cracked us up with their banter and assured us we could take it home to see if we liked it and had 7 days to return it with instore credit.
We LOVED it! And the whole experience. 👏👏

1 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Mark at the Rockhampton store had…

Mark at the Rockhampton store had amazing service!
Very friendly and knowledgeable about the wide range of beautiful rugs in store.
Going as far as helping us return, and choose another rug to suit our space we were wanting the rug to go. Great amazing and friendly service!

31 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Wonderful service given by Darren…

Wonderful service given by Darren today. Great insight as to what would and wouldn't work with our featured artwork- would compliment but not detract from this feature.
Walked away a happy customer. Thank you.

25 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Great choice, even better staff

Really happy with the new rug. Staff were so helpful and nothing was too much trouble. The purchase policy options for take home for trial appearance made the decision to buy easy.
Love the extensive range to choose from.

12 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Good Service…

Well back to the best rug shop in Tvill and the nicest young Italian. Thank you again for your help and ability to find a beautiful traditional rug for a 130 year old western home stead. 👍

26 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Get in store NOW... you won't regret it!!

Ryan @ the Cairns store was awesome!!
From the second I opened the door, he was engaged in making my shopping experience a fabulous one.
The store itself is exemplary, couldn't fault a thing.
Ryan's service was second to none with some humour that was appreciated.
My partner and I also shopped at your store less than a month ago and the experience was exactly the same.. just wish I could remember the young fellas name that served us.
Nice work Cyprus Rugs Cairns
Merry Christmas 🎅

20 décembre 2024
Avis spontané

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