Communication! Responded quickly to my question of shipping on a purchase I recently made. Turned out to be-out of stock- I was given the option of replacing or refunding. Replacing Definitely!!! I Lo... Voir plus
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Communication! Responded quickly to my question of shipping on a purchase I recently made. Turned out to be-out of stock- I was given the option of replacing or refunding. Replacing Definitely!!! I Lo... Voir plus
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I am incredibly surprised by DHC. I expected a late delivery for some cheap, fragile glass, which ended with no response, but I got just the opposite of all of that. The glass surprised me; it isn't c... Voir plus
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Man oh man where do I start, The shipping is lightning fast, The people behind the screen are absolutely phenomenal. They were so helpful and replied to my emails almost instantaneously. This is the b... Voir plus
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The customer service is awful. Aric has no business answering emails. I received an item that was unusable but from first inspection looked completely normal, so I filled the bowl once I tried to ta... Voir plus
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The BEST Smoking Subscription Box service, offering the lowest prices on bongs, bubblers, dab rigs, glass pipes, vaporizers, and more! Come visit our online head shop with fast shipping & No BS!
6225 N Hollywood Blvd Ste 145, 89115, Las Vegas, Etats-Unis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 44 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Great customer support, my piece did get broken in shipping though

Réponse de Daily High Club

Réponse de Daily High Club
Communication! Responded quickly to my question of shipping on a purchase I recently made. Turned out to be-out of stock- I was given the option of replacing or refunding. Replacing Definitely!!! I Love Everything I have ever gotten from DHC!! The monthly box is the Bomb! Always cool AF! I absolutely love these guys!! N the replacement was a different name same function n might’ve been a little different in price but believe me it was to my good!!! I Wholeheartedly support n recommend DHC!

Réponse de Daily High Club
I am incredibly surprised by DHC. I expected a late delivery for some cheap, fragile glass, which ended with no response, but I got just the opposite of all of that. The glass surprised me; it isn't cheap, just inexpensive; the response time for DHC was within 24 hours each time, and Delivery was earlier than it suggested it would be. Will continue subscribing, thanks a bunch!

Réponse de Daily High Club
Best service quick response quick jump into action package got broke during shipping didn't even have to wait a week to get a new one

Réponse de Daily High Club
I ordered a piece from daily high, and was sent the right price but wrong color. I reached out to them and explained my situation, they were really quick at responding and fixing my issue!! Great service and will continue to shop with them in the future!!

Réponse de Daily High Club
Good communication and staff are very helpful. I like how when I ask a question I don't get ignored and left wondering. I 100% recommend and trust this DHC.

Réponse de Daily High Club
Very good customer service. Had a glass piece arrived broken, snap a photo and sent email, got a response right away. Then took a few days for to be verified, and then boom got a replacement of the glass piece on its way.

Réponse de Daily High Club
Their customer support is amazing, best that i’ve seen over any online shop!!

Réponse de Daily High Club
Ive ordered from this company for quite some time now and even when sad occurrences happen like a broken peice or broken banger they always are quick to respond and have always sent replacements for broken peices they are always friendly if you ever have issues and their peices are just sick af like really ive bought a lot from them and im always at awe with my peices definitely a customer for life

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Got the 6 month subscription. Great glass pieces but horrible for everyday use.

Réponse de Daily High Club
This is my second time I’ve had a piece come in broken unfortunately, but both times customer support has been smooth and easy to work with. Just give them their time to do what they got to do, and they’ll help you out with anything you need.

Réponse de Daily High Club
They were able to answer the question with one email, which lately seems to a rarity. Nice to see actual people responding (or an AI that actually can answer a question the first time).

Réponse de Daily High Club

Réponse de Daily High Club
The customer service is awful. Aric has no business answering emails. I received an item that was unusable but from first inspection looked completely normal, so I filled the bowl once I tried to take a hit realized the manufacturer mistake. They didn't get the hole drilled out completely so it was extremely difficult to pull. So yes Aric I did try to use it ! But since you didn't bother to even ask and just hid behind a bunk policy you lost a customer and everyone i ever speak with will know. You are terrible at ur job. Will never use again!!

Réponse de Daily High Club
Man oh man where do I start, The shipping is lightning fast, The people behind the screen are absolutely phenomenal. They were so helpful and replied to my emails almost instantaneously. This is the best subscription box and online smoke shop there could ever be. I’m beyond excited and thrilled to get more stuff from DHC and to be specific “Zanish R” is hands-down your best employee if you’re thinking about getting a box or even just a piece this is the site to do it on. I love DHC and will now ONLY be buying their subscription box!!!! Ps it’s the best bang for your buck!!!!!

Réponse de Daily High Club
They were fast to respond back and get the issue fix, they were helpful,patient and calm through the whole process

Réponse de Daily High Club
Absolutely love this site. Was subscribed for almost a year and a half and omgg😅 I have too many products😂 Absolutely loved it while I was subscribed, well worth it if you love smoking😂 Had 1 broken bong in my package and they sent a new one within just a few days. The support system for help is great as well. They get back to you within 24 HRS! Overall loved this while I was subscribed

Réponse de Daily High Club
I didn't have to wait a day for a responde. Solve everything in one day. Very good and attentive.

Réponse de Daily High Club
I got a mystery box and half the stuff was broken or missing a part to go together! They went above and beyond to fix it by giving me a replacement order so very greatfull

Réponse de Daily High Club
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