Dairy Queen Avis 

I HAVE ATTENDED THE DAIRY QUEEN ON THE BYPASS FOR YEARS AND I WILL SAY IT IS THE ONLY PLACE WHERE THEY PLAY CHRISTIAN MUSIC AND I LOVE THAT. IT IS JUST A GOOD PLACE TO UNWIND AND ENJOY A MEAL. THANK YOU FOR ALL THE CUSTOMER SERVICE I HAVE RECEIVED THROUGH THE YEARS. GOD BLESS AND COVER THOSE WHO MADE ME FEEL SAFE AND WELCOMED.

Dairy Queen Timberlake Rd Lynchburg Va- staff act like you’re bothering them when you walk into the store! Waited more than 5 mins just to be greeted. Had to go back to counter after waiting more than ten mins for food! She threw it across the counter like I was at fault! Terrible customer service!

Purchase on 5/30/2025 at 2:32pm at DQ in Stillwater, MN ( barcode 3970627708030 )

I received zero points for this purchase. I scan the barcode an I got a message that I had a purchase within 24 hours, that's correct it was lunch with my wife 23 hours and 52 minutes before this purchase. Should have waited 9 minutes.
So what is DQ saying that I shoudn't be eating at DQ a lot?

I appreciate a response to this message. I can find other places to eat. 

Floyd

Stopped in the Hutto Mayfield Dairy Queen for lunch. Everything was what we expected, Hot food, friendly service, and their standard Coke Machine allowing the customer to choose from a long list of beverage choices. This the only time I get a drink out because I can choosem caffeine free and sugar free.

So the other day, I hadn’t eaten all day—and at 8:00 PM, running on fumes and questionable life choices, I decided to give the nearby Dairy Queen a shot. Big mistake. Huge.
I’m not sure if the owner knows, but the wholesome charm this place used to have? Yeah, it packed up and moved across the street to Sheetz, where they still serve food like they actually care.
Let’s talk about the sandwich. Cold. I mean, iceberg-level cold. Like it skipped the grill and took a detour through a meat locker. And onions? Oh, I asked for onions. What I got were half a produce aisle. These things were basically whole onion slabs trying out for a leading role in a stir fry. I also asked for extra lettuce—and what I got was something you’d need a microscope to see. I’ve seen more greenery on a dust bunny. At this point, I wasn’t sure if it was garnish or a clerical error.
Then came the surprise items in the bag—things I never ordered. No explanation. No apology. Just mystery munchies and confusion.
But here’s the real heartbreak: they took chicken off the menu. The best thing they had. Gone. Just... vanished. Like it never existed. You had ONE job, DQ. One juicy, crispy, delicious job—and you gave it up like it was holding you back.
Look—I get it. It’s fast food. It’s supposed to be simple. But “simple” shouldn’t mean “sloppy.” People are spending their hard-earned money, especially in times when eating out feels like a luxury. If I’m trusting you with my last meal of the day, the least you can do is serve it hot, right, and with a side of basic courtesy.
And just in case the management hasn’t noticed: there’s a Sheetz literally across the street. They smile. They get the order right. Imagine that.
DQ, you should be worried. Because the next time I’m hungry, tired, and out of options, Sheetz is looking like a five-star resort.
Just saying: people remember who filled their stomachs with care… and who served them frostbitten food, mega-onions, and a lettuce leaf you’d need lab equipment to identify. Ok you have one thing going for you…one older person, hopefully the manager who runs around cleaning up everyone's mess, while everyone else stands looking at her wondering why she has so much energy. Don’t lose her!

DQ Buster bars and the Heath Dilly bars have always been a favorite treat in our household. My question is when did they stop making them with quality ingredients and not with their soft serve DQ ice cream?! The buster bars were made with a darker, no flavor chocolate and the ice cream tasted like a golden vanilla. The Heath dilly bars were horrible. Very little Heath flavor. The ice cream again was off, a yellow color and powdery tasting. I have always been able to eat DQ boxed treats and not have stomach issues, but after trying to eat one dilly bar, I was having lactose issues.
We will not be purchasing the boxed treats ever again.

Last evening, going through the drive-through the first person who took my one order of one Arnold Palmer was very uninterested in what I wanted, and when I got to the window, I had my hand extended to her with the money in it, and she closed the window and walked away and left me there.. By this time another person came to the window another woman who was rude and told me I was rude and said she wasn’t serving me tho I had my money in hand again still holding it. She closed the window and walked away and would not service me. I go to that location at least five times a week. I know pretty much everyone who’s in there.
And was very insulted …and ….how dare any of them act like I owe them anything? What is this a sense of entitlement in Austin, at Dairy Queen of all places?

Lord have mercy on this establishment! I received a gift card and thought I'd treat myself to dinner! I don't normally eat fast food but thought I'd try my luck at the Dairy Queen on hodgson memorial! The single flame burger was $7.00 and taste like, crap! The burger was, literally thrown together with a pile of hot sauce, no lettuce or flavor.....just sloppy, hot and no flavor! I really hate that I was given a gift card and this was the result! I sent two emails to corporate to ask for my gift card to be reimbursed for the "mess" I purchased and heard from, no one! People, do yourself a favor, make your own shakes and grill your own burgers. Dairy Queen has gone from from a 10 to a 1, especially since corporate has not followed up! My birthday dinner of this gift card was a nightmare! I ended up trashing the burger after a few bites and was able to at least eat my greasy onion rings! Oh, I forgot to say, I ordered through the app and still had to wait 25 ins. for the nasty burger! Times are too hard for "fast food" to be so trifling! Save your money, people...let Dairy Queen go!!!!! I have. Until someone responds to my post to reimburse, I will tell everyone I see to, stay clear of Dairy Queen until you all get it together! No one, at least, I'm not that desperate to settle for slop!!!!***Update**** I did not hear back from Dairy Queen, regarding any credit or anything. Contacted, corporate to check into this franchise! I feel cheated! Stick with the ice cream! Good luck, public!🤞🏼

This review is for the Beverly MA Dairy Queen. Always very happy with the service and kindness of the employees at this Dairy Queen. Especially within the last few weeks Isaiah, Karley C. and Olivia. And for you reading this there is nothing sweeter than the love of God for you who sent his son Jesus to die on the cross for your sins and if you believe in him you would not perish but have eternal life. John 3:16

I went to this place with my kids, excited for the free cone deal that they promote if you have their app—which I did. But of course, things didn’t go as planned. An error popped up, and despite having the app, they refused to honor the deal. Fine, I thought I’d just grab a mini Blizzard instead, but then they told me I needed the app, which was absolutely ridiculous since I already had it. The service here is atrocious—rude, unhelpful, and completely disrespectful. I wouldn’t recommend this place to anyone. Stay far, far away.

Well there's nothing like getting skipped you know when you order your food before the person behind you and they get their food first and when mention something to the staff they straight ignore you, and it smelled in there

I got charged $4.89 for a mini blizzard in Nebraska. That's atrocious February of 2025

In te past month I’ve ordered three times on line , given the time then still waited 1 whole hour then some. Food was good but might as well close the cave city ky branch. Once when ordered 2 heartier didn’t start my order till I walked in to pick it up.

Service was good, I had ice cream as usual and I always go there with some friends to have some good time. Average.

I went with my daughters to the Dairy Queen on N. Marine Blvd in Jacksonville NC on November 23rd at 1:23pm. When we first walked in there was a weird smell. A group of three customers walked in a few minutes after us and said the same thing. We ordered, got our ice cream then waited 35 minutes for our food while people in the drive thru were getting their orders non stop. I politely asked when my food would be ready and got ignored. After all that time I asked for a refund because I had to be somewhere else in less than 10 minutes and didn’t have time to wait any longer. The girl just looked at me and said “Yea I don’t know what to tell you because I can’t help with that” then “I’m not a manager just a worker so that’s not my problem”. I asked for the manager and got ignored once again. She then walked up to me and threw a bag of onion rings on the counter in front of me while half of my order was still sitting under the heat lamps. She would just stare, repeatedly laugh, and cuss. After about 5 minutes the boy in the back walked up to the register and gave me a refund. I wasn’t the only one with a bad experience. A man that ordered after me waited 15-20 minutes for his food then went to the car and realized they forgot his fries. He came back inside and politely asked just for the side of fries they forgot and the same employee rolled her eyes and asked for the receipt. He let her know it was in his car and he had to be at work in 5 minutes. She grabs a bag, snatches the fries from under the heat lamp, and throws the bag at the man. Overall I am very irritated with how this was handled and will not be returning for a while. Hopefully the situation gets fixed soon.

Dairy Queen Paducah ky south side irvinn Cobb drive. This place is a joke. First experience got pulled up for chicken strip and waited 20 minutes for it to be brought out. But they were cold to the touch. So I called them and the manager refused to give his name also called me a lair and then hung up on me. Second experience got biscuits and gravy and found a spider in my food. They refunded my money but it’s still gross. Now I wonder did they throw the gravy away after they found out. Hopefully. Well I wish the health department would go in on them and check things out. Maybe someone should do and undercover check up ya know. But I would rather drive across town to the other one than ever eat at this location again. Idk how they are still open!

Service was good, i had ice cream as usual and i always go there with some friends to have some good time.

Service was good, i had ice cream as usual and i always go there with some friends to have some good time.

My problem is we went to Dairy Queen. My friend had a buy one get one small sundae. The girl asks us if we wanted whip cream and nuts but never said it was an extra cost. On the board was shots 50 cents. We were never told that will be extra. I think they should have that in print. We are both senior citizens . Most sundaes give you whip cream and nuts..

I love the taste but their ice cream cakes melts so quickly. You can't enjoy it once your reach home.