Datatool Avis 641

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

OUTSTANDING job by Big Mike G for coming down to Torpoint fit the tracker. HUGE Thanks also to Daniel Bennett for his efforts to accommodate me through several date issues. FINAL THANKS to the G... Voir plus

Noté 5 sur 5 étoiles

I've never used Datatool before it is a great way to give you peace of mind. I feel like this extra security will make a huge difference. I also been looking at the other datatool products there is a... Voir plus

Noté 5 sur 5 étoiles

I have been using Datatool Stealth trackers for some years now, and have just had one fitted to my new bike. The stealth tracker gives me a degree of peace of mind when parking the motorcycle. On the... Voir plus

Noté 3 sur 5 étoiles

Installation was easy. Setup is a bit confusing. Documentation is poor. Having to use a QR code and then find your documentation through all the products is a royal pain in the derriere.

À propos de l'entreprise


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

641 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 77 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Perfect at home fitting service and…

Perfect at home fitting service and carried out by a very pleasant and polite engineer, taking care of the motorcycle.
Nigel
BMW K1600 B LE

22 janvier 2026
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Réponse de Datatool

Hi Nigel,

We're absolutely delighted to hear that you've had such a positive experience with our products and services. Thank you so much for kindly taking the time to share your experience and feedback with us; it's greatly appreciated.

Datatool team

Noté 5 sur 5 étoiles

First hand experience with theft

My motorbike was stolen, and they helped me throughout the entire process. It was the early hours of the morning, and I had someone on the phone guiding me every step of the way. They updated the police with all the necessary information and helped me retrieve my bike. What more could you ask for?

I would highly recommend them.

20 janvier 2025
Avis spontané
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Réponse de Datatool

We're delighted to hear that your bike was successfully recovered with the help of our 24/7 Vehicle Recovery team! Thank you for kindly taking the time to share your positive feedback and experience with us, and for the strong recommendation - it's greatly appreciated!

Many thanks,
Datatool team

Noté 5 sur 5 étoiles

A very neet installation and works well.

A very neet installation properly soldered into the harness. The technician kindly tidied up some other accessory wiring whilst he was at it.
Easy commissioning and app setup. Used the bike today and I have logs for each section of my journey.

15 janvier 2026
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Réponse de Datatool

We're delighted to hear that you've had such a positive experience with our services and that our installation engineer went above and beyond during the fitting of your new security solution.

Thank you for taking the time to share your experience and feedback with us; it's greatly appreciated!

Many thanks,
Datatool team

Noté 5 sur 5 étoiles

Easy transfer to my new bike

Easy transfer to my new bike, balance added. Kept up to date whilst transaction . Pleasure to deal with and no hassle.

6 janvier 2026
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Réponse de Datatool

We're delighted to hear that you've had such a positive experience with our product and services, and that it was easy to transfer your security solution to your new bike. Thank you so much for kindly taking the time to share your experience and feedback with us; it's greatly appreciated!

Many thanks,
Datatool team

Noté 5 sur 5 étoiles

All great

All great. Highly recommend.

8 janvier 2026
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Réponse de Datatool

Thank you so much for taking the time to share your feedback and the recommendation; it's greatly appreciated!

Datatool team

Noté 5 sur 5 étoiles

Great service

Great service

14 janvier 2026
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Réponse de Datatool

Thank you so much for taking the time to share your feedback; it's greatly appreciated!

Datatool team

Noté 5 sur 5 étoiles

Excellent product and excellent…

Excellent product and excellent service.
Constant monitoring of the motorcycle for complete peace of mind.

13 janvier 2026
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Réponse de Datatool

We're delighted to hear that you have found our product and services excellent. Thank you so much for kindly taking the time to share your experience and feedback; it's greatly appreciated!

Many thanks,
Datatool team

Noté 5 sur 5 étoiles

the fitter Paul was really helpful he…

the fitter Paul was really helpful he answered every question i asked him , he was polite and very professional

13 janvier 2026
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Réponse de Datatool

We're delighted to hear that Paul was able to assist you with the questions you had, and that he was polite and professional. Thank you so much for kindly taking the time to share your experience and feedback - it's greatly appreciated!

Many thanks,
Datatool team

Noté 5 sur 5 étoiles

Every person I spoke to went over and above…

Every person I spoke to went over and above to solve my problem with a unit fitted to a used bike I purchased. And in very good time.

12 janvier 2026
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Réponse de Datatool

We're delighted to hear that our staff went above and beyond to resolve your issue. They'll be delighted to hear your feedback. Thank you so much for kindly taking the time to share your experience and feedback with us; it's greatly appreciated!

Many thanks,
Datatool team

Noté 1 sur 5 étoiles

Awful experience with this lot

Awful experience with this lot. The first engineer turned up late the first time, had to come back, was turning up late the second time, I told him not to bother. I then said I wanted another engineer who didn’t even bother turning up. What’s worse is that this morning trying to phone there’s no answer just on hold. I would not recommended at all. Happy to take your money, but support is terrible. I’ll be out after this first year. A full refund would be nice after being stung.

10 janvier 2026
Avis spontané
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Réponse de Datatool

Hi Robert,

Thank you for taking the time to share your feedback and experience. We're deeply sorry to hear of the inconvenience that has been caused, and can assure you that this is not always the case and the standard we set. Please can you call our Customer Service team on 01257 249 928 option 1, and the team will be able to investigate this further.

Many apologies again,
Datatool team

Noté 5 sur 5 étoiles

The costumer service is excellent

The costumer service is excellent, so easy to change over vehicle subscription.

8 janvier 2026
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Réponse de Datatool

We're delighted to hear that you found the process easy and efficient. Thank you so much for kindly taking the time to share your experience and feedback; it's greatly appreciated!

Many thanks,
Scorpion Automotive

Noté 5 sur 5 étoiles

C.B. Tracker set up

Received call as expected information given was clear and concise in a friendly and professional manner.

6 janvier 2026
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Réponse de Datatool

Thank you for your feedback!

Noté 5 sur 5 étoiles

Gives me piece of mind my bike is where…

Gives me piece of mind my bike is where I left it, also shows my battery information on the bike and I tracks your journeys. Receive alerts from the monitoring station when ever movement has been detected and you are not with the bike. This is the 2nd bike I have had with a datatool stealth system fitted.

22 décembre 2025
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Réponse de Datatool

We're delighted to hear that you've had such a positive experience with our products and service, that you've opted for the Datatool Stealth for your 2nd bike. Thank you so much for kindly taking the time to share your experience and feedback; it's greatly appreciated!

Many thanks,
Datatool team

Noté 5 sur 5 étoiles

Really easy to organise

Really easy to organise, the dealer fit the equipment and Data tool just call you and they do the rest after checking your details are correct.

29 décembre 2025
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Réponse de Datatool

We're delighted to hear that you've found the process easy and efficient, from the purchase of the security system to its installation. Thank you so much for kindly taking the time to share your experience and feedback; it's greatly appreciated!

Many thanks,
Datatool Team

Noté 1 sur 5 étoiles

Bought a secondhand 2015 blade a few…

Bought a secondhand 2015 blade a few years ago. Was fine for a few years. This winter the old battery was ruined so bought Li-ion and was fine again. Left in there for a couple of days, came back to take the bike for mot and it was ruined....? Alarm was beeping steady and could not turn it off. Called Datatool who said words to the effect of "good luck removing the whole system, its a bing job. If you want to bike to work again you can by a bypass plug from us for £25." I go to the website and theyre £50 bloody quid for a choc block and 3 wires!!!! Also I need another £100 for the battery!!!

Massive scam.

30 décembre 2025
Avis spontané
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Réponse de Datatool

Thank you for your feedback. We're sorry to hear of the inconvenience that you have experienced.

The alarm referenced is an S4 system, which is an obsolete product range that has not been manufactured for many years. These systems were supplied as dealer-fit items, and for safety and liability reasons, we are unable to provide end users with guidance on removing alarm systems themselves, as incorrect removal can cause damage to the motorcycle.

The bypass plug was recommended as the simplest and most cost-effective way to safely disengage the alarm without removing the full system. Given the age of the product and the vehicle, the system is well outside of its original three-year warranty period.

If you'd like to discuss this further, please contact us.

Datatool team

Noté 5 sur 5 étoiles

Five star service

Five star service
Spent a valuable 25 minutes updating account with a really helpful agent an absolute credit to Scorpion

27 décembre 2025
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Réponse de Datatool

We're absolutely delighted to hear that you've had such a positive experience with our team. Thank you for taking the time to share your experience and feedback, and for the recommendation; it's greatly appreciated!

Many thanks,
Datatool team

Noté 5 sur 5 étoiles

Up to present; affordable, practical & assuring service.

So far, straightforward standard service that is affordable and enabled a previous stolen vehicle to be recovered. Also having access to the service may or can be useful for additional purposes.

19 décembre 2025
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Réponse de Datatool

We're delighted to hear that our security solutions were able to help your previous vehicle be recovered in the event of theft. Thank you so much for kindly taking the time to share your experience and feedback; it's greatly appreciated!

Many thanks,
Datatool team

Noté 5 sur 5 étoiles
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Réponse de Datatool

We're delighted to hear the process has been smooth and that you've had such a positive experience. Thank you so much for taking the time to share your feedback; it's greatly appreciated!

Many thanks,
Datatool team

Noté 4 sur 5 étoiles

The tracker was fitted by dobles…

The tracker was fitted by dobles Motocyles before l collected the bike
All done l didn’t have much to do

17 décembre 2025
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Réponse de Datatool

Thank you for kindly taking the time to share your experience and feedback with us; it's greatly appreciated!

Many thanks,
Datatool team

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