I booked the wrong date somehow (not sure if user error or website error, very unlike me to choose the wrong date). Immediately messaged to try to change the date but he refused to change it.... Voir plus
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Lisez les avis des autres
My first ever speeding dating experience, wow even though the line up wasn't my Ideal matching. It was a great experience and all the 11 men that attended were pleasant and polite which was love... Voir plus
L'entreprise a répondu
Rob - welcome, helpful and cheerful Location so close to the tube station Pub upstairs - easily can buy beer on draft and take downstairs or any other drink you prefer (more choice of drin... Voir plus
L'entreprise a répondu
Honestly, these people do a really great job in a really challenging environment. They find suitable, welcoming venues. They provide clear information about event location, timing and f... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
DateinaDash host Speed Dating events in London for singles of all ages. Established in 2011 we are now London's leading Speed Dating company hosting a wide variety of stylish singles events across the capital including Speed Dating, Lock & Key Parties, Pub Crawls & Jenga Dating. Speed Dating is a really fun way to meet lots of like-minded people in a one night out!
Coordonnées de contact
1st Floor, Office 109, Lansdowne House, 57 Berkeley Square, Mayfair, W1J 6ER, London, Royaume-Uni
- 0845 862 1448
- enquiries@dateinadash.com
- dateinadash.com
3,6
Moyen
570 avis
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Terrible event experience
Terrible event experience. Avoid this company. They are only interested in taking your money and are not interested in organising a good event.
We arrived at the event, as other people did too, only to be told the event time and location had changed at the last minute. Because of these changes we could not attend the event. We asked for a refund from Rob, the organiser. Still no response. Do not book with this company. If you do make sure to book with a credit card so you can claim your money back through the bank when the event is cancelled, relocated to a different venue or the event time changes
4 avril 2026
Avis spontané
Réponse de DateinaDash - Speed Dating Reviews
Hello Ian,
The information in your review is not accurate.
The event was not changed at the last minute. All booked attendees were notified of the venue and time change the day before the event by email, and text message reminders were also sent.
Unfortunately, we cannot be responsible if attendees do not read the communications sent to the email address and mobile number provided at the time of booking.
The event proceeded successfully at the revised venue and many attendees attended without issue.
We also reject the suggestion that we are "only interested in taking your money". DateinaDash has been running singles events since 2011 and has organised thousands of successful events for tens of thousands of attendees over the past 15 years.
As you have not provided your booking details, we are unable to comment on any specific correspondence. However, we maintain that attendees were given advance notice of the changes and that the event went ahead as planned.
Regards, Rob.
Date in a dash experience
The location was central and in a nice pub just off Piccadilly circus. Was enjoyable and met a range of dates from different backgrounds and enjoyed getting to know them for a short period of time. Would recommend to attend an event and made a nice change to dating apps. Was
Well organized, just be sure to check your emails for any change in venue as the venue can change from that advertised.
9 mai 2026
Avis spontané
Réponse de DateinaDash - Speed Dating Reviews
Hi Stephen,
Thanks so much for the lovely review! We’re really pleased you enjoyed the event and had the chance to meet a great mix of people in such a central London venue. It’s exactly why we love bringing singles together face-to-face — a refreshing change from dating apps and a much more natural way to connect.
We also appreciate you mentioning the venue update emails. Occasionally venues can change due to circumstances outside our control, so we always make sure to notify guests in advance by email to keep everyone updated.
Regards, Rob.
Very poor experience with Date in a…
Very poor experience with Date in a Dash and I would strongly advise people to be cautious before booking.
My original event was cancelled by the company. Instead of providing a refund, I was automatically rebooked onto another event which I was unable to attend due to the new date/location not being suitable for me.
Despite this, the company refused to refund me and continued to rely on their terms and conditions rather than taking any responsibility for the fact that it was their cancellation which caused the issue in the first place.
I have a full email trail to back all of this up, including confirmation from the company regarding the cancellation and subsequent rebooking.
After looking through other reviews, it appears I am not the only customer this has happened to, which is concerning. Please take caution when booking, as your event may be cancelled and you may then struggle to obtain a refund.
Extremely disappointing customer service and handling throughout.
23 avril 2026
Avis spontané
Réponse de DateinaDash - Speed Dating Reviews
Hello Jim,
We take customer feedback seriously, however we cannot locate any attendee or booking under this name in our system, nor can we find any correspondence matching the details described.
When events are occasionally rescheduled or cancelled, all customers are contacted directly with their available options in line with the terms agreed to at booking. We always aim to be fair and transparent throughout the process.
We would encourage the reviewer to contact us directly with their booking reference and the email address used to book so we can investigate this properly, as at present we have been unable to verify that this review relates to a genuine booking with DateinaDash.
Regards, Rob.
Cycle of Cancellations
They don’t give refunds when they cancel events. You can only go to another event, which they can also cancel. I’ve had 5 events cancelled in a row…
The wild thing I find is Rob picks fights with reviewers. I’ve seen some pretty incendiary stuff. Nothing says touchiness quite like trying to argue away problems…
6 mai 2026
Avis spontané
Réponse de DateinaDash - Speed Dating Reviews
Hi Joseph,
Thank you for your review.
We are sorry that a number of your booked events were cancelled. Unfortunately, event cancellations can occasionally occur where attendance levels are insufficient or due to venue-related circumstances outside our control.
However, some important context is missing from your review.
You have attended numerous DateinaDash events over a prolonged period and have continued booking with us despite the frustrations you describe. In fact, according to our records, you have attended well over 10 events with us.
Whilst we fully appreciate that repeated cancellations are disappointing, we do find it difficult to reconcile the suggestion that DateinaDash is such a poor experience when you have repeatedly chosen to attend our events over a considerable period of time.
Our transfer policy exists to ensure customers do not lose the value of their booking when an event cannot proceed. The vast majority of transferred bookings are successfully rebooked onto future events and attended without issue.
We recognise that cancellations are frustrating and we continually work to minimise them. However, this review does not reflect the many events you have successfully attended with us over the years.
Regards, Rob.
Read the reviews on here and Google before booking any events with this company
I attended a DateinaDash speed dating event and paid extra for the no-match guarantee. I didn’t receive any matches, which is fine, but I had to chase multiple times to redeem the promised gift certificate and still km didn’t receive it for another speed dating event.
Rob, who runs DateinaDash, gave vague and minimal email responses. I followed up several times but didn’t receive a proper resolution. Based on my experience, the no-match guarantee was not honoured.
Customer support was slow, which made the whole process frustrating and not what was advertised. I would suggest being aware that the guarantee may not be straightforward to redeem.
Reading reviews on Google and Trustpilot, it seems DateinaDash has a number of similar issues with customer service, event cancellations and refunds.
28 février 2026
Avis spontané
Réponse de DateinaDash - Speed Dating Reviews
Hi Adam,
Thanks for your review. I’m sorry you felt frustrated with the follow-up process.
However, I do need to clarify that the no-match guarantee only applies where a guest receives no mutual matches and has followed the terms of the guarantee. In this case, you were not eligible for the guarantee because you selected “Yes” to multiple people at the event. The guarantee is not intended to apply where a guest has actively chosen people they would like to match with.
I appreciate that it can be disappointing not to receive mutual matches, but this does not mean the guarantee was not honoured. It means the eligibility criteria were not met.
I always try to respond to customer queries as clearly as possible, and I’m sorry if you felt my replies were not detailed enough. DateinaDash has been running events for many years, and while I cannot guarantee chemistry or mutual interest, I do aim to run fair, enjoyable and well-organised events for all guests.
Regards, Rob.
I do not recommend it.
I do not recommend it.
The location was changed last minute. I also selected an option for an extra even with additional fee and have not received any vouchers to claim.
The experience was mostly disappointing.
6 mars 2026
Avis spontané
Réponse de DateinaDash - Speed Dating Reviews
Hello Joanna,
We are sorry to hear you were disappointed with your experience.
Unfortunately, venue changes can occasionally happen at short notice due to circumstances outside of our control, however all attendees are notified by email as soon as possible with the updated details.
Regarding the additional event option, instructions on how to claim this were included in the email sent to you after the event. Please contact us directly using the details provided in that email and our team will be happy to assist further.
We appreciate your feedback and hope to resolve this for you promptly.
Regards, Rob.
Superb group, great parties and organiser
Robs events are superb. Always a great crowd and fabulous venues and DJs. Really good vibe and consistent with outcome. I really enjoy his singles events and glad I found this group 👍
24 avril 2026
Avis spontané
Réponse de DateinaDash - Speed Dating Reviews
Thanks for taking the time to leave feedback regarding the recent Speed Dating event you attended Adam. I am so pleased to hear you had such a fun time at the event. Regards, Rob.
Unprofessional
Booked an event, got cancelled on the same day, and never been able to rebook another one due to a total lack of communication from the organizer. Very unprofessional.
Post-reply update: The organizer is fabricating lies to clear their name. In reality, they are completely ghosting my emails and withholding my refund. Shameful.
21 mars 2026
Avis spontané
Réponse de DateinaDash - Speed Dating Reviews
Hello Paolo,
We are sorry your original event was cancelled. Unfortunately, from time to time venues or operational circumstances outside of our control can require last-minute changes.
We can confirm that a full refund has already been processed for your booking. We have also responded to previous correspondence regarding this matter.
While we appreciate that cancellations are frustrating, we do always aim to resolve matters fairly and in line with our policies. We wish you all the best with your future dating experiences.
Regards, Rob.
Last nights even ran effortlessly
Last nights even ran effortlessly! The hosts were incredibly welcoming! They were super helpful in how the system works and really strived to allow everyone to enjoy themselves. I had a great time and its definitely a efficient way to meet so many new faces
17 avril 2026
Avis spontané
Réponse de DateinaDash - Speed Dating Reviews
Thanks for your review Holly! I am so pleased to hear about your positive experience with DateinaDash. Look forward to seeing you again soon! Cheers, Rob.
The Devonshire Terrace, City Of London
I attended a gay speed dating event organised by DateinaDash, and overall it was a really enjoyable experience. It was my first time going to something like this, so I was quite nervous at the start, but everything turned out well. The venue was lovely and had a comfortable, welcoming atmosphere.
I went with my best friend, which helped ease the nerves, and the speed dating itself was well organised and fun. I ended up having a great time, meeting new people, and even making some good connections. After the event, a group of us went out for drinks and food, which made the whole evening even better.
However, I experienced an issue with the matching system afterwards. We were given a link to submit our matches online, but my profile didn’t include the option (the yellow section) to “add matches,” unlike my friend’s. Because of this, I wasn’t able to submit my matches at all.
I contacted both the enquiry email on the website and the event host. They mentioned there was an issue and advised me to try again, but it still didn’t work. I followed up again explaining that I was having trouble navigating the website and submitting my matches, but I haven’t received a response since.
Overall, it was a fun and memorable night, but the post-event process and lack of follow-up support were disappointing.
11 avril 2026
Avis spontané
Réponse de DateinaDash - Speed Dating Reviews
Hi David,
Thanks so much for taking the time to share this - I’m really glad to hear you had such a positive first experience at one of our events with DateinaDash. It’s completely natural to feel nervous before your first speed dating event, so it’s great that you came along with your friend and ended up having a fun, social evening and making some meaningful connections. That’s exactly what we aim for.
I’m really sorry to hear about the issue you experienced with the matching system afterwards - that’s understandably frustrating, especially after such a good night. It sounds like there may have been a technical glitch with your profile not displaying the “add matches” section properly, and we should have followed up more promptly to get that resolved for you.
If you’re happy to do so, please send us your name, the event you attended, and (if possible) the names of the people you wanted to match with. We’ll manually check and process your matches for you to make sure you don’t miss out on any connections.
We also appreciate your feedback regarding the lack of follow-up - that’s something we take seriously, and we’ll use this to improve our post-event support going forward.
Thanks again for your kind words about the event itself, and we hope to see you again soon - next time with a smoother experience all the way through.
Regards, Rob.
Great Event!
Attended the Tattershall Castle Event on Friday 03 April.
Rob hosted the event, he was personable, friendly and professional. The event ran like clockwork and very organised.
The attendees were lovely. I thoroughly enjoyed myself and would recommend to others. Nice venue!
3 avril 2026
Avis spontané
Réponse de DateinaDash - Speed Dating Reviews
Hi there,
Thank you so much for your lovely feedback! We’re really glad to hear you had such a great time at the Tattershall Castle event.
Rob will be thrilled to hear your kind words - we’re lucky to have him! It’s also great to know the evening ran smoothly and that you enjoyed both the venue and the company.
We really appreciate the recommendation and hope to see you again at another event soon 😊
Regards, DateinaDash
Very Dissatisfied 😔
Avoid this company based on my experience. The event I attended was poorly organised, with people not turning up and last-minute cancellations.
I was told to contact the organiser but received no response to messages or emails. When I arrived at a follow-up event, I was initially told it was cancelled, but it later appeared to go ahead with uneven numbers.
Overall, the experience felt inconsistent and frustrating.
Update: Rob is correct about me attending without obtaining confirmation in advance, this is because all of my calls and e-mails were not responded to, my requests were made before the follow up event I attended was fully booked.
13 avril 2026
Avis spontané
Réponse de DateinaDash - Speed Dating Reviews
We strongly dispute this review.
You did not have a valid ticket or booking for the event and arrived without registering in advance. As clearly stated in our booking process, all attendees must have a confirmed place so we can ensure balanced numbers and a properly run event. Unfortunately, this means we cannot accommodate walk-ins.
The event itself went ahead as planned, was fully organised, and ran to schedule with confirmed participants. There were no issues with attendance or structure.
It’s disappointing to receive a negative review based on an event you did not take part in. We always encourage anyone wishing to attend to book in advance so they can experience the event as intended.
Regards, Rob.
Decent night out
The evening had a good turnout and used a standard speed‑dating format with four‑minute rounds. The Clapham venue, however, felt cramped, and a larger area would be beneficial and improve overall conversation quality.
9 avril 2026
Avis spontané
Réponse de DateinaDash - Speed Dating Reviews
Thanks for your review Oscar! I am so pleased to hear you enjoyed the event :) Regards, Rob.
The other attendees were nice
The other attendees were nice. The organisation was a bit of a mess as we didn't start on time and ended earlier or were asked to "wait" to even out the attendees but didn't get asked to join back and meet the others before the event ended.
4 avril 2026
Avis spontané
Réponse de DateinaDash - Speed Dating Reviews
Thanks for taking the time to leave a review Kenneth! I am pleased you found the attendees you met at your Speed Dating event nice. Unfortunatley the event did start a little late due to waiting for several guests to arrive but rest assured that everyone met everyone. If we have an event where there is an unequal ratio of men and women then there will be a few breaks during the event. Regards, Rob.
Unprofessional and unethical
Reposting this review following another attempt by the company to have it removed. This time, it was flagged for including the name of the individual I have been dealing with - despite the fact they publicly sign their own name within replies to reviews. This follows a previous instance where the company published my personal data in their response, which Trustpilot subsequently removed.
This raises concerns about inconsistency and suggests a greater focus on suppressing customer feedback than addressing the issues raised.
I am continuing to escalate this matter through formal channels, as the company has been unable to resolve concerns in a timely or appropriate manner.
The company is entitled to respond to my review as they wish, however all of my claims are fully documented and verifiable. If any statement is inaccurate or unlawful, they are welcome to pursue it through the appropriate channels. My review will be removed if their claims are proven correct…
—
Original review with the persons name removed:
I attended a speed dating event and was unable to send match requests to the people I wanted to afterwards - defeating the whole purpose of paying for a speed dating event! The issues I experienced boil down to poor event management and the company’s last minute merging of two events (which has been confirmed to me by another guest I met on the night).
The company also tried to coerce me into deleting my online reviews in exchange for a full refund. They also publicly disclosed my name in response to my anonymous review, demonstrating a lack of understanding and/or care for protecting customers’ personal data.
I’ll let quotes from their emails speak for themselves:
• “Yes there was an issue with the matching which I apologise for”
• “I acknowledge the issues it happens but you seem hell bent on damaging a reputation to get your money back”
• “I do not believe slandering a small company online is of any benefit to anyone”
• “If you wish to draw a line under this then you can remove your reviews on both Trustpilot and Google which IMO do not paint a fair reflection of the event and I can process the refund”
• “So if you wish to remove the reviews and draw a line under it then I will need your ticket and the last 4 digits of the card used?”
• “If you want this matter swiftly resolved and to draw a line under it then remove the reviews and send me the last 4 digits of the card used because I do not believe they are fair or accurate”
• “Please send me your last 4 digits of the card used and do the right thing and remove the reviews and we can draw a line under this”
Despite explicitly acknowledging the problem with the matching system, I have not received a refund. The company’s conduct demonstrates coercion, mismanagement, and disregard for customer rights and data protection. Multiple other reviews online report poor communication, cancelled or merged events, and unfulfilled refunds, showing this is a pattern rather than an isolated incident.
I cannot in good faith recommend this service and shall be reporting them to Trading Standards.
Update: The company flagged this review as containing “harmful or illegal content.” Trustpilot has since investigated and confirmed it does not contain such content. Trustpilot have also sent a warning to the company regarding their attempts to force me to delete my review, as well as removing their response which disclosed personal data without consent.
20 mars 2026
Avis spontané
Réponse de DateinaDash - Speed Dating Reviews
Hi An,
Your review contains a number of incorrect assumptions which need to be addressed.
The event was not merged with another event. There were two separate events taking place at the same venue at the same time. All attendees were checked in correctly, and you were directed to the correct area on arrival. However, you were seated in the wrong section, which meant you met some attendees from the other event. This is why some of the people you met did not appear on your matching list afterwards.
We responded to your initial email promptly and agreed a resolution with you. At your request, we contacted the individuals you named. Once that was done, the next step was to wait for those individuals to respond. There was nothing further to update until that happened.
You confirmed at the time that you were happy for us to proceed in this way. You have since changed your position and stated that you are no longer interested in pursuing those connections, despite us having carried out what you asked.
As we have already contacted those individuals on your behalf, this action cannot be undone. If any of them respond, we will handle those responses appropriately.
For clarity, we do not require customers to remove reviews in order to resolve issues. The message you refer to was part of an attempt to draw the matter to a close, not a condition of any resolution.
We also note that you referenced having a positive experience with another provider, while also choosing to attend our event. We run a large number of events at competitive price points, making them accessible to a wider range of attendees, and this is reflected in the volume of positive feedback we receive.
We do not agree that your experience reflects a one-star review. You attended the event, met multiple people, and participated fully. While there was an issue with the matching in this instance, it was a limited issue rather than a complete failure of the service.
The event itself took place as advertised and for that reason we do not consider a full refund to be appropriate.
You are of course entitled to raise the matter with any third party should you wish. We are confident the situation has been handled appropriately.
We do not accept the wider claims made in your review regarding how our events are run.
We have taken reasonable and proportionate steps to assist. At this stage, there is nothing further to add.
Regards, Rob.
Looking for love
It was my first speed dating event that I have ever been to the manager of the event made me feel welcome I was a bit shy at first I would definitely recommend to anybody to go and try it out and it's a great place to meet new people and to have an experience if you are you looking for love that's
3 avril 2026
Avis spontané
Réponse de DateinaDash - Speed Dating Reviews
Hi James! I am pleased to hear you felt welcome at your first Speed Dating event with DateinaDash. We look forward to welcoming you back to another event in the near future. Regards, Rob.
Réponse de DateinaDash - Speed Dating Reviews
Thanks for your review Patel, I am pleased you enjoy our events. Regards, Rob.
Blame the algorithm
Event wasn't cancelled despite barely anybody signed up.
At the venue even less people showed up so i didn't take place in the end.
The people present, some regulars, said they are displeased with the service in general.
The host blamed the Google algorithm for the lack of attendees.
18 mars 2026
Avis spontané
Réponse de DateinaDash - Speed Dating Reviews
Hi Don,
Thank you for your review.
I’m sorry to hear that you were disappointed with the turnout on the night.
We cancel events in advance where we expect there to be fewer than 10 dates. In this case, the event had sufficient bookings on paper to go ahead, so there was no reason to cancel it beforehand. Unfortunately, a number of booked guests did not attend and did not let us know in advance. That is not something we can control, and it can affect the final turnout on the night despite the event appearing viable beforehand.
You mentioned that some regular attendees expressed dissatisfaction with the service generally. We take all feedback seriously. At the same time, many regulars continue to attend our events week after week, which suggests that the overall experience remains positive for most guests.
In relation to the host’s comments, there had recently been volatility in our traffic and sales following a Google algorithm update, which had affected bookings more broadly. That said, I appreciate that this is not especially helpful context from a guest’s point of view, and we will remind hosts to keep the focus on delivering a positive experience at the event itself.
We do understand that it is frustrating when attendance on the night is lower than expected. However, where an event has enough confirmed bookings to run, and subsequent no-shows reduce the final numbers, there is very little more we can reasonably do.
As a gesture of goodwill, I would be happy to offer you a transfer to a future event. Please drop me an e-mail on enquiries@dateinadash.com and I can sort this out for you.
Regards, Rob.
I attended the Singles open mic night
I attended the Singles open mic night. What fun. I think the combination of talking about our dating disasters and knowing everyone was in the same boat was a winning combination. It too ALL the stress out of being at a dating event. Conversations happened naturally and the atmosphere was friendly and open.
I didn’t meet ‘the one’ but I think some people did. Highly recommended
18 mars 2026
Avis spontané
Réponse de DateinaDash - Speed Dating Reviews
Thank you for your review! I am so pleased to hear you enjoyed our Singles Comedy night. It's nice to hear you would recommend our events to everyone :) We look forward to seeing you at another event soon! Cheers Rob.
Rob dear Rob, you don't get it.
I think this could be a really good things but unfourtnately, it's managed by Rob. I attended some events through Meetup orgnaised by Rob years back and he was always "unrealiable". I bougt tickets (1 female) on Groupon and it says requires reservastion but resversation on Groupon is blocked and when you try booking on their website, your voucher isn't accepted so you have to email Rob & team which I did giving the event I wanted to attend. Rob got back to me straight away asking for my voucher which I gave him but I never heard from the human again. on the day, I emailed to say I'd not heard anything so I was assuming I wasn't on the list and asked for my voucher not to be redeemed. If you don't wan to honour Groupon vouchers then why promote your business through Groupon? When I saw that Rob was the organiser, I though I give him another try, I expected him to have grown since but no, he hasn't. So now I get to loose my money.
4 mars 2026
Avis spontané
Réponse de DateinaDash - Speed Dating Reviews
This review is anonymous, so at present we have no idea who you are or which booking you are referring to.
The Groupon redemption process is clearly explained. Customers are required to email us to redeem their voucher. If Groupon says reservation is required but booking is blocked on their platform, that is precisely because redemption is handled directly by us, as stated in the instructions.
Based on your own review, we replied to you straight away and asked for your voucher code. That does not support your claim that you were ignored. It is just as likely that you were being added to the event and the voucher code was being requested to complete the process.
Your comments about me being “unreliable” are also very odd given that you chose to book with us again. If your previous experience was really that bad, it is strange that you returned.
In any case, no money has been lost. If you did not attend and your Groupon voucher was not used, we can review the matter and potentially transfer you to another event. But we will need your actual details before we can investigate anonymous accusations.
Send us your Groupon code, the event requested, and the email address used, and we will check it.
Regards, Rob.
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