After reading an article on face book I checked my CO. Monitor and it was out of date. Searching for a new one, and there are a few, your Defender, in my opinion is really the only one to purchase.... Voir plus
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Purchased a Defender Pro-TEC Key Safe. It's a much better built product than the one it replaced (one of those with four spinning dials that apparently are very easily accessible...) Delivery was... Voir plus
A friends car was stolen off his drive way, the car was fitted with a keyless entry system so the persons responsible must have had relay unit to boost the keyless signal and take the car. Defender se... Voir plus
EDIT Product now received, bo quibble and helpful customer service and response. Thank you for rectifying and resenting my product (stars updated too!) ************ Product not received, af... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'équipement de sécurité
- aussi dans
- Fournisseur de systèmes de sécurité
- Magasin d'accessoires automobiles
- Magasin d'accessoires hardware
- Magasin de coffres-forts
- Magasin de matériel de surveillance
Écrit par l'entreprise
We stock and supply the highest quality range of security products in the UK. We have over 30 years of experience in the crime prevention industry and have translated this expertise into a trusted and seamless retail website that prioritises ease of ordering, excellent customer service and reliable delivery. Allowing you to focus on protecting what’s important.
Coordonnées de contact
Unit 40, Manor Industrial Estate, CH6 5UY, Flint, Royaume-Uni
- sales@defendersecurityproducts.co.uk
- defendersecurityproducts.co.uk
4,5
Excellent
409 avis
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A répondu à 100 % de ses avis négatifs
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Ordered a key safe which didn't come…
Ordered a key safe which didn't come with a key to set the code. Messaged to ask for a key and was told they don't carry spare parts. Suggested I use a flat nosed screwdriver. Shouldn't need to actually - all parts should be included in the box!!!
Will not be ordering again - poor customer service.
6 mars 2024
Avis spontané
Réponse de Defender Security Products
Hi there,
We apologise for the inconvenience caused by the missing item. As mentioned in our previous communication, we do not stock spare parts as they are not essential for the product's functionality.
We hope that despite this issue, you are satisfied with the overall performance of the key safe.
Many thanks,
Ella
Excellent service
Excellent service, delivered quickly. Product is very good quality at a competitive price
17 février 2024
Initial problem with setup but that's…
Initial problem with setup but that's to do with who put it on the wall rather than the safe itself but it's working just fine now and has already come in very handy as I have seizures so pple can now get in to me. The other reason for buying this is that I have already managed to look myself out 3 times. All in all I'm very happy I bought this keysafe and I am visually impaired so I like the fact it's designed for those with limited vision as a lot of the normal ones are tiny
17 février 2024
We all hope we never need to be…
We all hope we never need to be protected from thieves but it’s best to have the bags very nice and small
17 février 2024
100% genuine product
100% genuine product. Bought several wallets before and they were all just rubbish. Defender Security products. The name says it all. 100% top product. Will purchase again and again.
19 janvier 2024
Excellent product
Very strong and secure keysafe, but easy to use. Quick delivery as well. Only quibble is that the self-tapping thunderbolt screws didn't work as intended but I've never used them before so that might be me! Long screws and rawlplugs did the job well enough.
18 janvier 2024
This firm gives good customer service
This firm is great, ordered a key safe arrived on time but didn't get to fit it as the safe as the customer passed away the day it arrived so I returned it with no problem and got a full refund. Thnk you very much.
18 janvier 2024
Product came quickly and was just what…
Product came quickly and was just what I wanted with very clear instructions for use.
18 janvier 2024
good price prompt delivery
18 janvier 2024
Excellent service from Defender…
Excellent service from Defender Security Products. The two Faraday pouches were well packed and arrived quickly. They are really well designed, I especially like the ring on the outside where I can attach my house keys. Very well made. I can recommend this product.
21 décembre 2023
Fast efficient service
Well we haven't set the light up yet so not sure we qualify to give the product a review! The service was great tho processed order quickly delivered within a few days & just before Christmas! Light we ordered looked good quality so all good from us so far. Well done guys
19 décembre 2023
I ordered the wrong size so tried contacting company
I ordered the wrong size so contacted the company to enquire about returning but heard nothing , maybe only interested in selling and not customer care
18 décembre 2023
Réponse de Defender Security Products
Hi Steven,
As you can see from the notice on our website, our customer support team was unavailable from 21/12 to 02/01 due to Christmas hours. We will respond to you regarding a return as soon as possible.
Many thanks,
Ella
Bought a couple of Faraday pouches for…
Bought a couple of Faraday pouches for £5.95 plus postage which comes to £7.30 altogether, but the problem with these Faraday pouches is that they are just too small to properly accommodate my plastic Barclays card wallet stuffed with my bankcards and store loyalty cards, I barely struggle to put the card wallet into the pouch. They need to be made a bit bigger.
18 novembre 2023
Réponse de Defender Security Products
Hi there,
Sorry to hear that the size is not meeting your expectations. Our product listings display the dimensions to enable customers to verify suitability prior to purchase.
We recommend inserting only a few credit cards at a time in the Faraday pouch to ensure a comfortable fit and optimal protection.
Many thanks,
Ella
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