A big shoutout to luxe flowers delivered for creating an unforgettable anniversary surprise! The bouquet I ordered for my wife was not only stunning but also arrived exactly when I requested it. Her e... Voir plus
L'entreprise a répondu
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I had originally ordered 10 planted hyacinths in a basket for my mother’s birthday earlier this year. On arrival they looked lovely and as described but unfortunately they didn’t last more than a day.... Voir plus
L'entreprise a répondu
Terrible. Wedding flowers arrived an hour and a half after chosen time slot when the ceremony had already started and no one was home. Very expensive flowers for what had arrived. Customer se... Voir plus
The basket of forget me nots was pretty but not as pictured on the website. It was ~50% evergreen stems and not all forget me not stems as shown. The parcel was initially sent to the wrong address and... Voir plus
L'entreprise a répondu
3,5
Moyen
105 avis
Aucune trace de demande d’avis
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Really unhappy with the quantity of…
Really unhappy with the quantity of flowers. It didn't represent the picture displayed. Customer service dismissive and unhelpful. First time using. I would steer clear.
19 mars 2023
Réponse de xxx xxx
Dear valued customer,
We're truly sorry to hear about your disappointment. Your order was specifically for a 5-stem bouquet of Pink Peonies and Viburnum, exactly as confirmed in your order details. This choice was meant to match your preferences, and we assure you that the correct bouquet was delivered as per your order details.
We appreciate your feedback, helping us improve our service. The bouquet you selected contained 3 peonies and 2 viburnum foliage, precisely as outlined in your order. Our website displays a 15-stem bouquet at £147, differing from the £59 5-stem bouquet you chose.
We aim for clear product representation. We apologize for any confusion caused by this difference.
Warm regards,
Luxe Flowers London Team.
Excellent delivery!
I'm extremely satisfied with my recent purchase of a mimosa flower bouquet for my partner. The quality of the flowers was excellent, and the delivery service was exceptional. The bouquet arrived right on time!
I will definitely be ordering again.
8 mars 2023
Avis spontané
Réponse de xxx xxx
Thank you, Fredric! We're thrilled to have provided you with an excellent experience. Ensuring top-notch quality and timely delivery is our goal. We look forward to delighting you again in the future. Warm regards from the Luxe Flowers London Team.
Gorgeous peonies…
Thank you very much for efficient delivery on time! My daughter was happy to get her favorite peonies. The flowers are gorgeous and stay fresh the whole week!
26 janvier 2023
Avis spontané
Réponse de xxx xxx
Thank you, Aigul! We're thrilled your daughter loved the peonies. Ensuring timely delivery of fresh, gorgeous blooms is our priority. Your satisfaction means everything. Warm regards from the Luxe Flowers London Team.
Same day, top quality
Flowers Delivered have impressed with the same day delivery of a stunning Christmas garland. I couldn’t be happier with the work or the service.
15 décembre 2022
Avis spontané
Réponse de xxx xxx
Thank you, Erik! We're delighted to have brightened your Christmas with our garland. Providing top-quality blooms and prompt delivery is what we're all about. Your happiness is our success. Warm regards from the Luxe Flowers London Team.
What an amazing service
What an amazing service, I recommend this company. From the beginning, choosing flowers on a beautiful website, with a delivery schedule and transparent payment - they know what they are doing. I wish you all the best in the future and now I will only order flowers from you. No more waiting for flowers for special occasions, everything is here and now.
16 décembre 2022
Avis spontané
Réponse de xxx xxx
Thank you for your heartfelt recommendation! We're thrilled to have made your flower shopping experience seamless and delightful. Your support means the world to us, and we look forward to adding more beauty to your moments in the future. Warm wishes from the Luxe Flowers London Team.
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