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Lisez les avis des autres

Noté 4 sur 5 étoiles

Hi there, it was quite pleasant using delivery drop . It would be excellent if you can cover majority of the items in the shop

Noté 4 sur 5 étoiles

Your driver made it great not delivery drop as such pay that man more and build a very good business around people like him Because it's about time one delivery business took charge &just delivere... Voir plus

Noté 5 sur 5 étoiles

Ordered the 99p basket offer and Delivery Drop called to ask which flavour Pringles I wanted as I didn’t put it on the notes, they then told the store for me so that they put them in the order. Re... Voir plus

Noté 1 sur 5 étoiles

Items very expensive on the app, no delivery tracking system, no way to contact driver, went on the live chat to ask but the staff member wasn't useful at all. Couldn't give information. Took some tim... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de livraison des courses
  2. aussi dans
  3. Bureau de tabac
  4. Entreprise de livraison
  5. Épicerie asiatique
  6. Magasin d'alcool
  7. Service de livraison

Écrit par l'entreprise

We live in a society dominated by convenience. Advances in technology line our lives with incredible efficiency, such as the ability to order instantly from our favourite restaurants and takeaways. Small restaurants that receive fewer customers can now place themselves on food delivery apps to increase their visibility and bring their wonderful produce to a wider audience. And that’s wonderful! But as a nation, we still need to head out to buy everything else apart from our favourite feasts… Head to the US and you’ll find a starkly different atmosphere. Almost every American you ask will have a favourite grocery delivery app that delivers most items in mere minutes. Inspired, we embarked on a journey to build an app that would finally give us Brits the experience of REAL consumer convenience in the palm of their hand. A chance to support the local businesses they knew and loved – plus find a few more they never knew before! Almost one year on from this moment of revelation, we are beyond proud to present DeliveryDrop: on-demand delivery supporting a whole host of business types. We hope you enjoy this experience as much as we enjoyed dreaming it up and making it a reality, which we strive constantly to develop for your enjoyment. What will you order first?


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

157 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,9

Tous les avis

(157)

3 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fantastic!!!

Dropped before delivery time. I didn’t hear my door but the delivery man waited. So polite a pleasure to deal with. I forgot my PIN number and he was so helpful. Will deffo buy from here again. Much cheaper and reliable than just eat and Deliveroo

22 janvier 2024
Noté 1 sur 5 étoiles

Ordered from delivery drop today at…

Ordered from delivery drop today at 10.30 an the order kept getting pushed back until 4.00pm then got cancelled I waited in all day and had things there do I msg customer support a number of times with no response they still took my money and I'm still waiting for a response to when I'll get it back. this as got to be the worst customer service I've ever dealt with will not be using delivery drop ever again steer clear!!!

13 janvier 2024
Avis spontané
Logo de Delivery Drop

Réponse de Delivery Drop

Hi
I understand our team have reached out to yourself. In cases like yours the delivery is managed by the store themselves. We encourage retailers to deliver within the specified time. We have spoken to the store in question and they have assured timely deliveries in future. Payment are pre-authorised at checkout, but on a cancellation returned back to your bank.

Noté 1 sur 5 étoiles

driver ( L.Kenny ) not only not…

driver ( L.Kenny ) not only not delivered my parcel but smashed into my car and drove away without stopping , but i’ve got his reg no; now so he’ll get !!!
i would like a response please i will
take any calls to get this resolved !

28 novembre 2023
Avis spontané
Logo de Delivery Drop

Réponse de Delivery Drop

Hi,

We have tried to contact yourself by email & phone to resolve your issue, but been unable to reach yourself. If you would like to respond to us and we will happily resolve any issues.

Noté 5 sur 5 étoiles

Scana/ Bob as he said his name was

Scana/ Bob as he said his name was . Was super friendly and great communication. However still no refund for £8.99 ales they didn’t deliver due to no stock and been over a week .
Would use again but only if items were in stock

10 novembre 2023
Logo de Delivery Drop

Réponse de Delivery Drop

Thanks for the feedback. I can see the refund has been submitted back to your PayPal.

Noté 1 sur 5 étoiles

My order took over 3 hours to arrive

My order took over 3 hours to arrive. My 2 bags of shopping, turned into just 1 bag. The 99p bag ( £7.50 value), contained just 3 items...bread, milk, and 1/2 doz small eggs), and a Birds trifle mix, costing £2.19 in a soggy, stained box, went out of date in August 2023! Shocking, couldn't care less attitude from Premier store manager.

7 novembre 2023
Avis spontané
Logo de Delivery Drop

Réponse de Delivery Drop

Hi Gillian
All orders are despatched by the respective stores direct. We have reported the issue you have had with your order to store, to prevent any issues arriving again.

Noté 5 sur 5 étoiles

Great offer and customer service

Ordered the 99p basket offer and Delivery Drop called to ask which flavour Pringles I wanted as I didn’t put it on the notes, they then told the store for me so that they put them in the order.

Really good offer and the customer service was a nice touch, my order got delivered in good time aswell

17 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

Half of our order didn’t come and when…

Half of our order didn’t come and when I checked to see our order the items had been deleted. Still charged the total amount of 10 pound but order was changed to 2 pound

8 octobre 2023
Logo de Delivery Drop

Réponse de Delivery Drop

Any out of stock items are always refunded back to your original payment method. If you still have issues please email hello@deliverydrop.co.uk

Noté 5 sur 5 étoiles

Great service

Great service, shop worker called to se rig could sub items which was great and the driver chayne was very quick and so polite too

5 octobre 2023

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