Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Hi there, it was quite pleasant using delivery drop . It would be excellent if you can cover majority of the items in the shop

Noté 4 sur 5 étoiles

Your driver made it great not delivery drop as such pay that man more and build a very good business around people like him Because it's about time one delivery business took charge &just delivere... Voir plus

Noté 5 sur 5 étoiles

Ordered the 99p basket offer and Delivery Drop called to ask which flavour Pringles I wanted as I didn’t put it on the notes, they then told the store for me so that they put them in the order. Re... Voir plus

Noté 1 sur 5 étoiles

Items very expensive on the app, no delivery tracking system, no way to contact driver, went on the live chat to ask but the staff member wasn't useful at all. Couldn't give information. Took some tim... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de livraison des courses
  2. aussi dans
  3. Bureau de tabac
  4. Entreprise de livraison
  5. Épicerie asiatique
  6. Magasin d'alcool
  7. Service de livraison

Écrit par l'entreprise

We live in a society dominated by convenience. Advances in technology line our lives with incredible efficiency, such as the ability to order instantly from our favourite restaurants and takeaways. Small restaurants that receive fewer customers can now place themselves on food delivery apps to increase their visibility and bring their wonderful produce to a wider audience. And that’s wonderful! But as a nation, we still need to head out to buy everything else apart from our favourite feasts… Head to the US and you’ll find a starkly different atmosphere. Almost every American you ask will have a favourite grocery delivery app that delivers most items in mere minutes. Inspired, we embarked on a journey to build an app that would finally give us Brits the experience of REAL consumer convenience in the palm of their hand. A chance to support the local businesses they knew and loved – plus find a few more they never knew before! Almost one year on from this moment of revelation, we are beyond proud to present DeliveryDrop: on-demand delivery supporting a whole host of business types. We hope you enjoy this experience as much as we enjoyed dreaming it up and making it a reality, which we strive constantly to develop for your enjoyment. What will you order first?


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

157 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,9

Tous les avis

(157)

3 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Customer service is horrendous

Customer service is horrendous. No proper refund process in place for when items are out if stock and only part of order is delivered- waiting for paypal to sort. Don't get updates on your order and most shops on the app don't stock the products they have on their store front on the app so end up receiving several calls from them.

17 juillet 2023
Noté 1 sur 5 étoiles

Bad communication

Bad communication, didn't deliver what I'd paid forand then kept saying it was inn my safe place which was BS.
Won't use ever again

16 juin 2023
Noté 1 sur 5 étoiles

I placed order and was charged to my…

I placed order and was charged to my card but when delivery came more then half the items were not in stock. I messaged them twice for my refund but no one has even replied to any of my messages. Will never order from here again

5 mai 2023
Logo de Delivery Drop

Réponse de Delivery Drop

Hi,

All orders are auto refunded in the event a retailer doesn’t have items available for delivery.

We will take the issue of stock with store.

Apologies for the inconvenience on the order.

Noté 4 sur 5 étoiles

Overall very friendly and polite

Overall very friendly and polite. Had a bit of an issue getting a driver but it is Friday afternoon. And the driver was also very friendly and gentlemanly. And delivery drop fair play they rang me with the update for the driver when the drop time extended. Very good service over all

11 mai 2023
Noté 3 sur 5 étoiles

Delivery was delayed and I had…

Delivery was delayed and I had replacements but nobody checked if I was happy with replacements.

7 mai 2023
Logo de Delivery Drop

Réponse de Delivery Drop

Hi,

We apologies for this, we do encourage stores to call if items are been replaced. In some cases they maybe busy in store and this is overlooked at time of despatch.

Noté 5 sur 5 étoiles

Life saver

Can’t fault this app, forgot to pick up milk and sugar for cuppas at work, ordered and delivered to the office in about 20 minutes. Top service!

2 mai 2023
Avis spontané
Noté 3 sur 5 étoiles

Mistake

My order didn’t come as I wanted they had to change a couple items then I had to call as they forgot stuff

13 avril 2023
Noté 1 sur 5 étoiles

Stay away I order last mind they tell…

Stay away I order last mind they tell me item not available and didn’t refund for missing item only gave me less refund stay away please

10 avril 2023
Logo de Delivery Drop

Réponse de Delivery Drop

Hi
I see you had a £15 voucher on your order. Our customer service team have already refunded as per your conversation, leaving the order value at just £1.97 for £9 goods delivered.

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