Designer Exchange Ltd Avis 

1 187
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I couldn’t recommend DEX enough. I have been shopping with them for over a year and have bought such beautiful unique pieces. Every item I received has been sold to the exact description as out... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Once again paddy and Sinead and the team prove that they know their customer so well and have helped me find the dream bag. A beautiful Hermes ! Paddy and Sinead always remember the obscure bags I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Cannot recommend highly enough!!! Great products, such friendly and knowledgeable staff - especially Natasha. Could not believe how quickly I received my bag. Will definitely buy from them again.

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is my second time renting a bag - it arrived one day early. The return process is very simple with everything provided. I look forward to renting again soon

L'entreprise a répondu

À propos de l'entreprise

  1. Dépôt-vente

Écrit par l'entreprise

Award-winning curators of preloved luxury bags and accessories, with 10 years of experience and driven by luxury, quality and authenticity. Now located at 35 Exchequer Street and Online 24/7. Officially Entrupy verified. We are Designer Exchange, a multi award winning company who are Ireland’s only dedicated pre loved, authentic designer handbag and accessory re-sale boutique. Our knowledgeable staff provide top quality, honest and genuine customer service to our expanding community. We are the go to destination for pre-loved luxury, providing our customers with the ability to unlock value by selling us their previously loved items. We offer more manageable ways for our customers to own the previously unattainable ‘perfect handbag’ for every day of their lives. We make handbag dreams come true. Designer Exchange is located at 35 Exchequer Street, Dublin 2. (Right beside The Old Stand Pub). So not only do you have our amazing online store to browse, you can also visit us at a very convenient city centre location. Designer Exchange Dublin, opened it's doors on October 2012 and have continued to evolve into Ireland's biggest and most trusted seller of Designer Handbags and Accessories. We are an Irish Independent company, currently employing 19 people. We network with an array of consultants and industry specialists to ensure we are bringing you fabulous authentic designer fashions daily. We now have a partnership with the oldest running department store in Ireland, Arnotts Henry Street. We're located on the Ground Floor. We also have exclusive stock available on their website, www.arnotts.ie. Please note, we are in no way affiliated with any of the brands that we sell. The brands in question all have registered trademarks of their own. We do not claim to gain supply from these companies or sell these products as new. All of our items are sold as vintage or pre loved and will all have been bought by private individuals at the start of their lives and then sold or exchanged to us. When condition says "Next To New", this does not imply that the product is Brand New. It explains that we cannot find a single flaw in it's condition and is as close to new as we can explain.

Authenticity Guarantee

Certificates With Every Purchase

Authenticity is our number one priority!

It is the first question that should be asked and the first question we answer. Knowing that you have an authentic designer handbag on your arm is one of the best feelings you can have. We promise the authenticity of every single item we sell. We do not expect you to buy anything that we are doubtful of, and we would never attempt to sell it to you. Our business is based on integrity and trust and we will never compromise on either.

HOW? Our in house professionals authenticate every item that comes through our doors. We have a rigorous checklist in place for each designer, some with more details to check for than others. If any item does not entirely pass through our checklist, it simply does not come in. At Designer Exchange, we issue a certificate of authenticity with every piece.

We also use an authentication software called Entrupy. Entrupy is the worlds first authentication solution for designer handbags. Entrupy is powered by artificial intelligence where they have built a complex detection algorithm that deciphers the replicas from the real thing.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(1 187)

232 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The staff were extremely friendly

The staff were extremely friendly, welcoming and not in anyway forceful or pushy wen we were browsing.

15 novembre 2025
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Réponse de Designer Exchange Ltd

Hi Ciara,

Thank you so much for your 5 star review and lovely feedback.

We are so glad you enjoyed your shopping experience, we hope to welcome you back again soon.

Kelly Nolan
Online Supervisor

Noté 2 sur 5 étoiles

Thought the manager was very…

Thought the manager was very unhelpful!!!

21 novembre 2025
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Réponse de Designer Exchange Ltd

Hi Anita, i'm so sorry that this was your experience.
I'd love to be able to put this right for you and get some specifics about this so we can improve on this for you. Would you mind reaching out to me directly? I'll send you an email. Thanks. Paddy

Noté 5 sur 5 étoiles

Very Impressed

Delighted with my purchase which I ordered and took delivery of in two days.
An excellent and impressive service.

26 novembre 2025
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Réponse de Designer Exchange Ltd

Hi Louise,

Thank you so much for the 5 star review and feedback 💚

We are so glad you have enjoyed your experience with us so far!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Great company

Great company, brilliant staff.

17 novembre 2025
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Réponse de Designer Exchange Ltd

Hi Glorietta,

Thank you so much for the 5 star review and feedback 💚

We are so glad you have enjoyed your experience with us so far!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Excellent service as always

Excellent service as always

16 novembre 2025
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Réponse de Designer Exchange Ltd

Hi Grainne,

Thank you so much for the 5 star review and feedback!

We are so glad you have enjoyed your experience with us 💚

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Great and fast delivery.

12 novembre 2025
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Réponse de Designer Exchange Ltd

Thank you so much for the 5 star review and feedback 💚

We are so glad to hear you have enjoyed your shopping experience with us and hope to welcome you back again soon!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

I’m extremely satisfied

I’m extremely satisfied with my purchase. The delivery was fast, and the quality of both the wallet and the hair clip exceeded my expectations."

14 novembre 2025
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Réponse de Designer Exchange Ltd

Hi Alexandra,

Thank you so much for the 5 star review and feedback!

We are so glad you have enjoyed your experience with us 💚

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Marc Jacobs bag

Delighted with my purchase, speedy delivery as well.

10 novembre 2025
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Réponse de Designer Exchange Ltd

Hi Heidy,

Thank you so much for the 5 star review and feedback!

We are delighted to hear you have enjoyed your shopping experience with us 💚

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Quality of the bag is fantastic

Quality of the bag is fantastic

19 novembre 2025
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Réponse de Designer Exchange Ltd

Hi Ciara,

Thank you so much for the 5 star review and feedback.

We are so glad you have enjoyed your experience with us so far!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Amazing products

Amazing products
Great customer care.

18 novembre 2025
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Réponse de Designer Exchange Ltd

Hi Priscilla,

Thank you so much for the 5 star review and feedback!

We are so glad you have enjoyed your experience with us so far 💚

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Great customer service

I had little knowledge of luxury leather goods and Isobel helped me pick out the perfect piece I couldn't ask for better help.

15 novembre 2025
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Réponse de Designer Exchange Ltd

Hi Eoghan,

Thank you so much for the 5 star review and feedback.

We are so glad you have enjoyed your shopping experience with us so far, we hope to welcome you bag again soon 💚

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles
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Réponse de Designer Exchange Ltd

Hi Kimberly,

Thank you so much for the 5 star review and feedback!

We are so glad you have enjoyed your shopping experience with us 💚

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Great stock

Great stock
Fast shipping
And amazing knowledge on designer good
Very welcoming

6 novembre 2025
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Réponse de Designer Exchange Ltd

Hi Michelle,

Thank you so much for the 5 star review and feedback.

We are so glad you enjoyed your experience with us 💚

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Very efficient and helpful as always

Very efficient and helpful as always, which I appreciate.

30 octobre 2025
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Réponse de Designer Exchange Ltd

Hi Monica,

Thank you so much for the 5 star review and feedback.

We are so glad you have enjoyed your experience with us and greatly appreciate your continued support!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Dreams came true

The girl who served me made my day by helping out when I found my dream bag. You made my dreams come true the day I came into your shop

6 novembre 2025
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Réponse de Designer Exchange Ltd

Hi Lauren,

Thank you so much for the 5 star review and feedback.

We are so glad you have enjoyed your experience with us ❤️

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Paddy is very approachable

Paddy is very approachable. Easy to talk to and straightforward.

7 novembre 2025
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Réponse de Designer Exchange Ltd

Hi Imee,

Thank you so much for your 5 star review and feedback.

We are so glad you have enjoyed your experience with us, and I will be sure to pass your compliments on to Paddy!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Great Experience

As always, great saving on retail making it great value for money. The lay buy option makes getting your dream piece more attainable. Very efficient staff, always willing to provide extra pics, videos etc. Item comes very well presented , a joy to receive!

3 novembre 2025
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Réponse de Designer Exchange Ltd

Hi Breda,

Thank you so much for the 5 star review and lovely feedback.

We are so glad you've enjoyed your experience with us so far and greatly appreciate your continued support!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Great customer service.

Great customer service and Paddy was extremely helpful. Item delivered perfectly. Highly recommended.

29 octobre 2025
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Réponse de Designer Exchange Ltd

Hi Finian,

Thank you so much for the 5 star review and feedback.

We are so glad you enjoyed your experience with us and hope to welcome you back again in the future!

Kind regards,

Kelly
Online Supervisor

Noté 5 sur 5 étoiles

Natasha was amazing went above and…

Natasha was amazing went above and beyond to help me shop from home. I got pictures videos and full details , she kept in contact and helped me with the whole process . Thank you Natasha

28 octobre 2025
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Réponse de Designer Exchange Ltd

Hi Edwina,

Thank you so much for the 5 star review and kind feedback.

I will be sure to pass your compliments on to Natasha!

Kelly
Online Supervisor

Noté 5 sur 5 étoiles

Amazing store

Amazing store , very helpful people work there , always ready to help with everything. I m very happy with all my purchases ☺️

20 octobre 2025
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Réponse de Designer Exchange Ltd

Hi Nessa,

Thank you so much for the 5 star review and feedback.

We are so glad you enjoyed your experience with us so far, and look forward to helping you again in the future.

Kelly
Online Supervisor

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