Designer Exchange Ltd Avis 

1 187
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I couldn’t recommend DEX enough. I have been shopping with them for over a year and have bought such beautiful unique pieces. Every item I received has been sold to the exact description as out... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Once again paddy and Sinead and the team prove that they know their customer so well and have helped me find the dream bag. A beautiful Hermes ! Paddy and Sinead always remember the obscure bags I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Cannot recommend highly enough!!! Great products, such friendly and knowledgeable staff - especially Natasha. Could not believe how quickly I received my bag. Will definitely buy from them again.

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is my second time renting a bag - it arrived one day early. The return process is very simple with everything provided. I look forward to renting again soon

L'entreprise a répondu

À propos de l'entreprise

  1. Dépôt-vente

Écrit par l'entreprise

Award-winning curators of preloved luxury bags and accessories, with 10 years of experience and driven by luxury, quality and authenticity. Now located at 35 Exchequer Street and Online 24/7. Officially Entrupy verified. We are Designer Exchange, a multi award winning company who are Ireland’s only dedicated pre loved, authentic designer handbag and accessory re-sale boutique. Our knowledgeable staff provide top quality, honest and genuine customer service to our expanding community. We are the go to destination for pre-loved luxury, providing our customers with the ability to unlock value by selling us their previously loved items. We offer more manageable ways for our customers to own the previously unattainable ‘perfect handbag’ for every day of their lives. We make handbag dreams come true. Designer Exchange is located at 35 Exchequer Street, Dublin 2. (Right beside The Old Stand Pub). So not only do you have our amazing online store to browse, you can also visit us at a very convenient city centre location. Designer Exchange Dublin, opened it's doors on October 2012 and have continued to evolve into Ireland's biggest and most trusted seller of Designer Handbags and Accessories. We are an Irish Independent company, currently employing 19 people. We network with an array of consultants and industry specialists to ensure we are bringing you fabulous authentic designer fashions daily. We now have a partnership with the oldest running department store in Ireland, Arnotts Henry Street. We're located on the Ground Floor. We also have exclusive stock available on their website, www.arnotts.ie. Please note, we are in no way affiliated with any of the brands that we sell. The brands in question all have registered trademarks of their own. We do not claim to gain supply from these companies or sell these products as new. All of our items are sold as vintage or pre loved and will all have been bought by private individuals at the start of their lives and then sold or exchanged to us. When condition says "Next To New", this does not imply that the product is Brand New. It explains that we cannot find a single flaw in it's condition and is as close to new as we can explain.

Authenticity Guarantee

Certificates With Every Purchase

Authenticity is our number one priority!

It is the first question that should be asked and the first question we answer. Knowing that you have an authentic designer handbag on your arm is one of the best feelings you can have. We promise the authenticity of every single item we sell. We do not expect you to buy anything that we are doubtful of, and we would never attempt to sell it to you. Our business is based on integrity and trust and we will never compromise on either.

HOW? Our in house professionals authenticate every item that comes through our doors. We have a rigorous checklist in place for each designer, some with more details to check for than others. If any item does not entirely pass through our checklist, it simply does not come in. At Designer Exchange, we issue a certificate of authenticity with every piece.

We also use an authentication software called Entrupy. Entrupy is the worlds first authentication solution for designer handbags. Entrupy is powered by artificial intelligence where they have built a complex detection algorithm that deciphers the replicas from the real thing.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(1 187)

232 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent Service & Extremely Helpful Staff

I have I have made four recent purchases with DEX two of which were sourced pieces.

Sinead, Olivia and Lauren were all extremely helpful between sending pictures and description all of which were honest and true to each item I purchased.

I will definitely be making future purchases !!

29 octobre 2025
Avis spontané
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Réponse de Designer Exchange Ltd

Hi Natasha,

Thank you so much for the 5 star review and feedback.

We are so glad you have enjoyed your experience with us and greatly appreciate your continued support.

I will be sure to pass your compliments on to the team!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Wish List Bag Sourced

I asked Designer Exchange to help me source a bag, an LV Alma bb in vernis burgundy, and a month later they had sourced the bag for me. Sinead was most helpful, sending me lots of photos of it. When I went in to see the bag, it looked even better in reality. It’s in great condition. I am so happy with it. I cannot recommend Designer Exchange enough. They are fully transparent with incredible customer service. I am a repeat customer since their Dawson St store from 2012 where I first bought a lovely Alexander Wang bag which I still have to this day :) Thank you Sinead, Paddy and Co.

25 septembre 2025
Avis spontané
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Réponse de Designer Exchange Ltd

Hi there,

Thank you so much for the 5 star review and feedback.

We greatly appreciate your continued support and are so glad you have enjoyed your experience with us.

I will be sure to pass your compliments on to the team!

Kelly
Online supervisor

Noté 5 sur 5 étoiles

Very easy to buy from

Very easy to buy from, no hassle and easy payment methods, friendly staff!

17 octobre 2025
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Réponse de Designer Exchange Ltd

Hi Frances,

Thank you so much for the 5 star review and feedback.

We are so glad you enjoyed your experience with us 💚

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Very helpful and friendly

Very helpful and friendly

1 octobre 2025
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Réponse de Designer Exchange Ltd

Hi Trisha,

Thank you so much for the 5 star review and feedback.

We are so glad you have enjoyed your experience with us and hope to welcome you back again soon.

Kind regards,

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

I purchased my very first YSL bag from…

I purchased my very first YSL bag from Designer Exchange and i love it so much! My bag is in excellent condition like brand new one!

18 octobre 2025
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Réponse de Designer Exchange Ltd

Hi Jan,

Thank you so much for the 5 star review and feedback.

We're so glad you enjoyed your shopping experience with us and look forward to welcoming you back again in the future.

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Always a pleasure to deal with

Just made my 5th purchase from Designer Exchange and once again, Natasha was amazing. Always professional, friendly, and makes the process seamless. Highly recommend!

14 octobre 2025
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Réponse de Designer Exchange Ltd

Hi Liza,

Thank you so much for the 5 star review and feedback.

We're so glad you have enjoyed your experience with us, I will be sure to pass your compliments on to Natasha!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Good experience

Good experience, knowledgeable sales clerk.

5 octobre 2025
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Réponse de Designer Exchange Ltd

Hi Angie,

Thank you so much for your 5 star review and feedback.

We are so glad you enjoyed your shopping experience with us and we hope to welcome you back again soon.

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Just love your stock and the friendly…

Just love your stock and the friendly help I get every time. Bags are in top condition I have three on the go at the moment

9 octobre 2025
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Réponse de Designer Exchange Ltd

Hi Doreen,

Thank you so much for your 5 star review and feedback.

We are so glad you have enjoyed your experience with us, we greatly appreciate your continued support 💚

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Excellent service

Excellent service, fast detailed responses and lots of detail provided

9 octobre 2025
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Réponse de Designer Exchange Ltd

Hi Fiona,

Thank you so much for your 5 star review and feedback.

We are so glad you have enjoyed your experience with us so far 💚
We hope to welcome you back soon!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Flawless Service

Simple, easy to use. My bag arrived ahead of the event and I was delighted with it.

29 septembre 2025
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Réponse de Designer Exchange Ltd

Hi Sinead,

Thank you so much for the 5 star review and feedback.

We are so glad you enjoyed your experience with us and hope to welcome you back again soon!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Honsesty in the brand product making the customer Ruth Pratt feel that the 2nd hand item was genuine

That the products I purchased from you were qenuine honesty with you plays a big part and the Certificate of Authenticity

9 septembre 2025
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Réponse de Designer Exchange Ltd

Hi Ruth,

Thank you so much for the 5 star review and feedback.

We are delighted you have enjoyed your experience with us and hope to welcome you back again soon!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Great Company to deal with it 👌

Wonderful staff, I have to give a special mention to Sinead. Have bought and sold many bags. This Company make it absolutely possible to buy your dream bag with ease. Fabulous 👌

1 octobre 2025
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Réponse de Designer Exchange Ltd

Hi Theresa,

Thank you so much for the 5 star review and feedback.

I will be sure to pass your compliments on to Sinead, we're so glad you have enjoyed your experience with us 💚

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Communication was great as I ordered…

Communication was great as I ordered online. Packaging was excellent. Very happy customer.

29 septembre 2025
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Réponse de Designer Exchange Ltd

Hi Fiona,

Thank you so much for the 5 star review and feedback.

We are so glad you have enjoyed your shopping experience and hope to welcome you back again soon!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

This is the best seller of pre- loved…

This is the best seller of pre- loved handbags scarves sunglasses and jewellery- l have been buying from this firm for years and have never had one problem- they are very honest trustworthy efficient and friendly and I couldn’t speak highly enough about them.

2 octobre 2025
Avis spontané
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Réponse de Designer Exchange Ltd

Hi Joan,

Thank you so much for the 5 star review and lovely feedback.

We greatly appreciate your continued support 💚💚

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

I had a lovely experience in Designer…

I had a lovely experience in Designer Exchange. Sinéad helped me source a bag and was very helpful/informative throughout the whole process. The girls in store were very kind/helpful in letting me try on different bags for size. Great experience, would recommend to anyone looking for a designer item.

10 septembre 2025
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Réponse de Designer Exchange Ltd

Hi Lauren,

Thank you so much for the 5 star review and lovely feedback.

I will be sure to pass your compliments on to Sinead.

We are so glad you enjoyed your experience with us and hope to welcome you back again soon!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Great company

Great company, great service, great prices. I can always trust Designer Exchange .

25 septembre 2025
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Réponse de Designer Exchange Ltd

Hi Eileen,

Thank you so much for your 5 star review and feedback.

We greatly appreciate your continued support.

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Really clear communication from the…

Really clear communication from the Team regarding my enquiry, eventual order and collection. Totally stress free and a great service.

25 septembre 2025
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Réponse de Designer Exchange Ltd

Hi Andrew,

Thank you so much for the 5 star review and feedback.

We are delighted to hear you have enjoyed your shopping experience with us!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Fab service and bag!

Found a bag I had been looking for for a while by chance - absolutely delighted. The staff were very friendly and helpful and the bag was fairly priced, fab condition. Pretty sure I’m going to be a regular customer! Thanks

17 septembre 2025
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Réponse de Designer Exchange Ltd

Hi Eilidh,

Thank you so much for the 5 star review and feedback.

We're so glad you have enjoyed your shopping experience with us so far and would be delighted to have you as a customer!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Very helpful member of staff

Very helpful member of staff. All my questions were answered about my purchase. Overall excellent service. I had bought a bag recently on line from them and there was no charge for postage - which was admirable.

23 septembre 2025
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Réponse de Designer Exchange Ltd

Hi Sue,

Thank you so much for the 5 star review and feedback.

We are delighted you have enjoyed your shopping experience with us 💚

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Staff are so helpful & a pleasure to…

Staff are so helpful & a pleasure to deal with x

12 septembre 2025
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Réponse de Designer Exchange Ltd

Hi Patricia,

Thank you so much for the 5 star review and feedback.

We are so glad you have enjoyed your shopping experience with us, thank you for the kind words and your continued support!

Kelly Nolan
Online Supervisor

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