Designer Exchange Ltd Avis 

1 190
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I couldn’t recommend DEX enough. I have been shopping with them for over a year and have bought such beautiful unique pieces. Every item I received has been sold to the exact description as out... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always a fan thanks guys, happy with offer on my bag and put it towards another purchase 😊

Noté 5 sur 5 étoiles

Once again paddy and Sinead and the team prove that they know their customer so well and have helped me find the dream bag. A beautiful Hermes ! Paddy and Sinead always remember the obscure bags I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Cannot recommend highly enough!!! Great products, such friendly and knowledgeable staff - especially Natasha. Could not believe how quickly I received my bag. Will definitely buy from them again.

L'entreprise a répondu

À propos de l'entreprise

  1. Dépôt-vente

Écrit par l'entreprise

Award-winning curators of preloved luxury bags and accessories, with 10 years of experience and driven by luxury, quality and authenticity. Now located at 35 Exchequer Street and Online 24/7. Officially Entrupy verified. We are Designer Exchange, a multi award winning company who are Ireland’s only dedicated pre loved, authentic designer handbag and accessory re-sale boutique. Our knowledgeable staff provide top quality, honest and genuine customer service to our expanding community. We are the go to destination for pre-loved luxury, providing our customers with the ability to unlock value by selling us their previously loved items. We offer more manageable ways for our customers to own the previously unattainable ‘perfect handbag’ for every day of their lives. We make handbag dreams come true. Designer Exchange is located at 35 Exchequer Street, Dublin 2. (Right beside The Old Stand Pub). So not only do you have our amazing online store to browse, you can also visit us at a very convenient city centre location. Designer Exchange Dublin, opened it's doors on October 2012 and have continued to evolve into Ireland's biggest and most trusted seller of Designer Handbags and Accessories. We are an Irish Independent company, currently employing 19 people. We network with an array of consultants and industry specialists to ensure we are bringing you fabulous authentic designer fashions daily. We now have a partnership with the oldest running department store in Ireland, Arnotts Henry Street. We're located on the Ground Floor. We also have exclusive stock available on their website, www.arnotts.ie. Please note, we are in no way affiliated with any of the brands that we sell. The brands in question all have registered trademarks of their own. We do not claim to gain supply from these companies or sell these products as new. All of our items are sold as vintage or pre loved and will all have been bought by private individuals at the start of their lives and then sold or exchanged to us. When condition says "Next To New", this does not imply that the product is Brand New. It explains that we cannot find a single flaw in it's condition and is as close to new as we can explain.

Authenticity Guarantee

Certificates With Every Purchase

Authenticity is our number one priority!

It is the first question that should be asked and the first question we answer. Knowing that you have an authentic designer handbag on your arm is one of the best feelings you can have. We promise the authenticity of every single item we sell. We do not expect you to buy anything that we are doubtful of, and we would never attempt to sell it to you. Our business is based on integrity and trust and we will never compromise on either.

HOW? Our in house professionals authenticate every item that comes through our doors. We have a rigorous checklist in place for each designer, some with more details to check for than others. If any item does not entirely pass through our checklist, it simply does not come in. At Designer Exchange, we issue a certificate of authenticity with every piece.

We also use an authentication software called Entrupy. Entrupy is the worlds first authentication solution for designer handbags. Entrupy is powered by artificial intelligence where they have built a complex detection algorithm that deciphers the replicas from the real thing.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(1 190)

235 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very helpful member of staff

Very helpful member of staff. All my questions were answered about my purchase. Overall excellent service. I had bought a bag recently on line from them and there was no charge for postage - which was admirable.

23 septembre 2025
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Réponse de Designer Exchange Ltd

Hi Sue,

Thank you so much for the 5 star review and feedback.

We are delighted you have enjoyed your shopping experience with us 💚

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Staff are so helpful & a pleasure to…

Staff are so helpful & a pleasure to deal with x

12 septembre 2025
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Réponse de Designer Exchange Ltd

Hi Patricia,

Thank you so much for the 5 star review and feedback.

We are so glad you have enjoyed your shopping experience with us, thank you for the kind words and your continued support!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Awesome service

Sent immediately with DPD
Amazing

19 septembre 2025
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Réponse de Designer Exchange Ltd

Hi Johnny,

Thank you so much for the 5 star review and feedback.

We are so glad you have enjoyed your shopping experience with us!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Fantastic helpful staff

Fantastic helpful staff
Very knowledgable and so much choice

15 septembre 2025
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Réponse de Designer Exchange Ltd

Hi Niamh,

Thank you so much for the 5 star review and feedback.

We are so glad you have enjoyed your shopping experience with us 💚

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Very happy with the lovely Chanel Reissue bag

I bought a Chanel Reissue bag from them. The information by telephone, the shipping to The Netherlands and the tracking info was very good. The quality of the bag was even better than described on their site. I'm very happy! What a pity that I haven't found their products on Google earlier, but now I know their name and I'd love to buy from them again.

12 septembre 2025
Avis spontané
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Réponse de Designer Exchange Ltd

Hi there,

Thank you so much for the 5 star review and lovely feedback.

We are so glad you were happy with your shopping experience and look forward to helping you again in the future!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Amazing service & quality bags

Amazing service and quality bags! I recently bought a bag and the girls were so quick to respond to my questions and sent on additional pictures. I recieved the bag within 24 hours of buying it and it was exactly as described. In perfect condition.

11 septembre 2025
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Réponse de Designer Exchange Ltd

Hi Emma,

Thank you so much for the 5 star review and feedback.

We are so glad you have enjoyed your shopping experience with us!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Excellent customer service from…

Excellent customer service from Natasha, she was so helpful and such a pleasure to deal with.
I received my LV bag and couldn't have been happier. It was in excellent condition and the price was excellent too.

4 septembre 2025
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Réponse de Designer Exchange Ltd

Hi Rowena,

Thank you so much for the 5 star review and feedback.

I'll be sure to pass your compliments on to Natasha.

We are so glad you have enjoyed your shopping experience with us.

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Got a lovely YSL wallet recently and i…

Got a lovely YSL wallet recently and i loved it. The girls were amazing, they replied to all my questions patienly and even sent more photos of the bag. They were very very helpful!

9 septembre 2025
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Réponse de Designer Exchange Ltd

Hi Devina,

Thank you so much for the 5 star review and lovely feedback.

We're so glad you have enjoyed your experience with us, we are always happy to help and look forward to welcoming you back soon.

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Excellent service

I sent a message about the bag I was interested in on a Sunday evening, had a reply on Monday morning. I was looking for some extra photos and Natasha kindly sent those onto me and answered the extra questions I had. I purchased the bag on Tuesday and it was delivered on Wednesday! I am thrilled with it, it's in excellent condition and I'm delighted with the choice I made! The whole process was so quick, easy, friendly and professional.

2 septembre 2025
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Réponse de Designer Exchange Ltd

Hi Caitriona,

Thank you so much for the 5 star review and lovely feedback.

We're so glad you have enjoyed your experience with us, I'll be sure to pass your compliments on to Natasha.

Enjoy your new piece!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Amazing helpful staff…

Amazing helpful staff…. Great customer service.

1 septembre 2025
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Réponse de Designer Exchange Ltd

Hi Kim,

Thank you so much for the 5 star review and lovely feedback.

We're so glad you have enjoyed your experience with us ❤️

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Great communication and seamless…

Great communication and seamless purchase, very happy with the product I purchased! Lovely team to deal with!

8 septembre 2025
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Réponse de Designer Exchange Ltd

Hi Paula,

Thank you so much for the 5 star review and lovely feedback.

We're so glad you have enjoyed your experience with us ❤️

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Got a bag last week for my wife

Got a bag last week for my wife , she was over the moon with it , and the customer service was top notch

31 août 2025
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Réponse de Designer Exchange Ltd

Hi Garry,

Thank you so much for the 5 star review and lovely feedback.

We're so glad you have enjoyed your experience with us and we are delighted to hear your wife loves her new piece!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Great choice of products at different…

Great choice of products at different price ranges, good advice from the friendly staff!

7 septembre 2025
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Réponse de Designer Exchange Ltd

Hi Kate,

Thank you so much for the 5 star review and lovely feedback.

We're so glad you have enjoyed your experience with us and hope to welcome you back soon.

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Real fast

Real fast
Delighted with purchase

5 septembre 2025
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Réponse de Designer Exchange Ltd

Hi Adrienne,

Thank you so much for the 5 star review and lovely feedback.

We're so glad you have enjoyed your experience with us ❤️

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Amazing Bargin

Another amazing purchase from DE to add to my Coach collection. The bag was in fantastic condition. 5 star 🌟 service once again.

Thank you so much 💓

29 août 2025
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Réponse de Designer Exchange Ltd

Hi Edel,

Thank you so much for the 5 star review and lovely feedback.

We're so glad you have enjoyed your experience with us and appreciate your continued support!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

helpful

helpful, efficient, and really great to deal with.

25 août 2025
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Réponse de Designer Exchange Ltd

Hi John,

Thank you so much for the 5 star review and feedback.

We're so glad you have enjoyed your experience with us so far and hope to welcome you back again soon!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

The bag was exactly as described!

The bag was exactly as described!
Dispatched very quickly.

26 août 2025
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Réponse de Designer Exchange Ltd

Hi Mary,

Thank you so much for the 5 star review and feedback.

We are delighted you are happy with your experience!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Impeccable service as usual

Impeccable service as usual, always go above& beyond, great bunch of people!!!always a pleasure to visit!!!❤️

1 septembre 2025
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Réponse de Designer Exchange Ltd

Hi Janet,

Thank you so much for the 5 star review and feedback.

We are so glad you have been happy with our services and can't wait to welcome you back soon!

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Great experience

Great experience. Great customer service.

28 août 2025
Avis spontané
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Réponse de Designer Exchange Ltd

Hi Michael,

Thank you so much for your 5 star review and feedback.

We are delighted you enjoyed your experience with us and hope to welcome you back again soon 💚

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Thank you so much. Excellent service as always.

Thank you so much. My favourite place to buy from. Never an issue. Always a great service. Please do keep me in mind for a box please.

27 août 2025
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Réponse de Designer Exchange Ltd

Hi Marian,

Thank you so much for the 5 star review and feedback.

We are so grateful for your continued support!

Kelly Nolan
Online Supervisor

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