Don’t ever use this company and don’t ever deal with a woman called Rose Jones. They’re incompetent liars. We have been flying to Australia to see family since 2019 and have used several 3rd party boo... Voir plus
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Lisez les avis des autres
Well i really need a give a big thumbs up and honestly recommend this agency for your upcoming travel needs..but in a very special way the agent who dealt with me through the entire process fedora mor... Voir plus
First time using dial4travel made the whole process of booking my first long haul flight a stress free experience Found me the best price available for two people to Perth Australia big shout out... Voir plus
L'entreprise a répondu
From the very start of the planning for my birthday surprise for my wife, a trip to Canada and the part she has always wanted to go, I dealt with Jake Matthews. To say he was excellent would be an u... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Cheap flights tickets booking online at Dial4Travel. We offer domestic and international cheap airlines tickets & airfares deals. Call now: 0207 183 5844
Coordonnées de contact
Royaume-Uni
- dial4travel.co.uk
3,7
Moyen
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Not cheap at all
Not cheap at all. Not happy with time wasted with misleading online adverts only to call and see their best price was more than double and way more than any other compare site. Literally a waste of time
20 janvier 2025
Avis spontané
Réponse de Dial4Travel✈️
Dear Passenger,
We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.
Thanks and Regards,
Customer Relations Team
Réponse de Dial4Travel✈️
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
Good experience talking to customer…
Good experience talking to customer service Sam.
19 novembre 2024
Avis spontané
Réponse de Dial4Travel✈️
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
idiot site!
Idiot service!! Added mr at the end of my name in the ticket!!!
I can't travel now. Never use it again!!!!!
Support sucks and claim it is my problem while all tickets from other agency are fine. And require me to pay 75 pounds for name change due to their system fault!!!!
Sammiller sammiller
Ethan extension 4181
Bad Bad Bad
15 novembre 2024
Avis spontané
Réponse de Dial4Travel✈️
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Quote a true price… please
I looked online for a flight to the Caribbean late one evening. The price was really good for the time of year I wanted to go. However, It was too late to call dial4 travel, so requested a callback in the morning.
I was contacted on time by dial 4 travel, but my phone only rang twice before it was disconnected. I rang back and was addressed by a rude, monotoned member of staff who called himself Raymond. Raymond was sarcastic and when I told him what price I had seen the flight for (less than 12 hours before) he stated that “ price for that date was no longer available” and quoted me £600 more.
I can’t believe how fake these online companies are. I would appreciate them more if they told me the actual price, instead of deflated it so that you’ll speak to them, to then be told that the price I saw online wasn’t available- WHAT!! in 12 hours, all the prices for this flight (which leaves in 8 month’s time) at this price are gone? I honestly believe the flight was never that cost in the first place and their website deflates costs so that they can persuade you via a call to pay more. Well you’ve lost my custom, and you weren’t even courteous, whilst you were lying!! Shame on you dial 4 travel
19 octobre 2024
Avis spontané
Réponse de Dial4Travel✈️
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details with this name. Hence, it would be great if you can just take out of couple of minutes for us and provide us your booking reference/email id used for booking/phone number or passenger name. It will help us to quickly find out your reservation and resolve it.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Fraudulent Travel Agency - Check Google Rating. Don't Use
For anyone thinking of using these guys, before even reading my review, please look at their Google reviews (currently 1.4 stars), I know I wish I did...
Essentially they claim to have booked flights for you at a small discount to what you see online elsewhere and all you have to do is give a ~15% deposit. When we realised that the flight times they sent us in the confirmation email were wrong compared to what we could see on the airline's website, and wanted additional clarity on the situation we kept on getting placed on hold and the phone kept mysteriously hanging up.
Then when we wanted to try and pay for the remainder of the bill, the person in question (apparently they were the ONLY person at the company who could handle our request) just happened to have gone on holiday and so we had to wait to pay / finalise our booking.
Then when we finally reappeared , they mentioned that we were too slow to finish paying off the booking and so now they can only offer us flights which were £400 more expensive per person... Obviously as this point, we realised it was a scam and decided to cut our losses but this company is a complete fraud.
Avoid at all costs. How this is above 4 stars on Trust pilot I have no idea, must be using bots...
2 octobre 2024
Avis spontané
Réponse de Dial4Travel✈️
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details with this name. Hence, it would be great if you can just take out of couple of minutes for us and provide us your booking reference/email id used for booking/phone number or passenger name. It will help us to quickly find out your reservation and resolve it.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
DO NOT BOOK HERE
These people who dealt with me are aggressive in nature without compassion. They lied to me bout getting back to me an several occasions and even the supposed manager was not helpful in any shape of form.. If I were you I would look for another company who know what they are doing, can actually so compassion and well the do not know the word professionalism. Get you holiday with a good company as this is not, BEWARE !!!!
4 octobre 2024
Avis spontané
Réponse de Dial4Travel✈️
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details with this name. Hence, it would be great if you can just take out of couple of minutes for us and provide us your booking reference/email id used for booking/phone number or passenger name. It will help us to quickly find out your reservation and resolve it.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Warning!
Warning!! Please please be warned about this business. The business trades under multiple names and do not honour the booking agreement asking for more money. You can’t trust. If you want my reference number please provide me with a direct line as currently each time I call you advise whomever I ask for is not in.
29 septembre 2024
Avis spontané
Réponse de Dial4Travel✈️
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details with this name. Hence, it would be great if you can just take out of couple of minutes for us and provide us your booking reference/email id used for booking/phone number or passenger name. It will help us to quickly find out your reservation and resolve it.
Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
5 star review for a very good company with well priced tickets
First time using dial4travel made the whole process of booking my first long haul flight a stress free experience
Found me the best price available for two people to Perth Australia big shout out to Raymond for this
Hate to see the negative ratings people give this company as I’ve personally had no issues with them
Will be using again in the future
1 octobre 2024
Avis spontané
Réponse de Dial4Travel✈️
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Absolute scammers, don't fall for their sweet talks
I really am starting to wonder why the overall ratings are too high for Dail4Travel. The staff become extremely rude the moment you book your flights through them. I was overcharged and over-promised for a basic flight booking through them. I paid in full for my travel a year back and 30% of the price they charged me for the so called "add ons" that are not really "add-ons" anymore. They charged me £800, in addition to the basic fare for 3 tickets for upgrade, seat reservations and extra luggage but now I've been told to pay extra for those on top of the £2400 I already paid. Please avoid booking through them, they're scammers and will stop their comms with you the moment you pay for your tickets.
The names I've come so far are Jonty, Jenny, Mary, Elisa Watson, Peter etc. Is this even real? They never call you back or reply to emails. It's such a shame I fell trap when googling to find travel agents. Why would they even come up on the top of the list?
19 janvier 2024
Avis spontané
Réponse de Dial4Travel✈️
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Very good service and low price
20 septembre 2024
Avis spontané
Réponse de Dial4Travel✈️
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
Als je een transfer wil die nooit…
Als je een transfer wil die nooit aankomt je veel stress bezorgd en dan toch een Uber moet bellen om je naar de luchthaven te brengen boek dan deze ! Walgelijk bedrijf !
11 septembre 2024
Avis spontané
Réponse de Dial4Travel✈️
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Amber was gave good service to us to book tickets
Hi
Amber give good service to us. We wish her to success good in future. She helps allot to booking tickets.
10 septembre 2024
Avis spontané
Réponse de Dial4Travel✈️
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
SCAM SCAM
SCAM SCAM! Do not buy anything from this company. They deserve a zero-star rating, but that option is not available. This company exists solely to scam people. What is even more baffling is that they are operating right under the noses of authorities such as ABTA, ATOL, Trading Standards UK, and the Fraud Office. They took over £4,600 from me to purchase tickets for my family, but they either could not or deliberately chose not to buy the tickets. When they asked for more money, I refused and requested a refund, but it felt like talking to a wall. I also discovered that they have changed their foreign names to anglicized ones to disguise themselves further. I have reported them to the authorities, and I encourage anyone else who has been scammed by them to do the same.
8 septembre 2024
Avis spontané
Réponse de Dial4Travel✈️
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Réponse de Dial4Travel✈️
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Thank you Sam for your wonderful…
Thank you Sam for your wonderful service. Look forward to more travels in future with you guys.
27 août 2024
Avis spontané
Réponse de Dial4Travel✈️
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Sam was nice
13 août 2024
Avis spontané
Réponse de Dial4Travel✈️
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
This company is falsely advertising…
This company is falsely advertising cheap flight on their website. When I looked there were more than a dozen offers with different airlines between £480-600. When I called to book the cheapest was £750. The man on the phone said those deals had expired, well then take them off your website!!
5 août 2024
Avis spontané
Réponse de Dial4Travel✈️
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
The staff was nice
3 août 2024
Avis spontané
Réponse de Dial4Travel✈️
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
They work under 3 different names…
For all of the costumers that have been scamed as follow :
You buy a ticket.
They confirm you the flight.
They call you afterwards to tell you that the price has change meaning that they didn't give you the right price from the beginning or that the plane was full. In other words they lied to you in order to sell you other fights or make you pay extra charges assuring that you can not annul the contract with them anymore.
Or they make changes without prior comunication, give you fake e-tickets or false email confirmations in order to make you pay extra charges for new changes.
You can go to the web site econsumer.gov
And fill an official complain. You won't be the only one and hopefully they will stop scamming people.
They work under 3 different names (Travel Junction, Dial4Travel, and Flight & Holidays), but goes by the company name Flight & Holidays based in London (apparently since depending on the websites the address changes and you can't find them in the address indicated in the website on the Consumers advice). If you ever have to make a change on your plane start crying and forget about it. They go as far as making fake e-tickets and lie openly by email.
Apparently there are only two persons engaged in the real company. All the other Theo, Leo... are external employees that ... well lie as a matter of fact and make fake e-tickets. Look for comments on how they scam clients and you will be surprised.
If you are looking for the file, check your emails with Ms Foster as well as my registered mail sent to your London office. If you didn’t answer those I don’t think you have the intention to answer this complain either. But I should say nice online public display… how convenient.
Oh and you should change your automatic reply to the bad rates… it leaves no doubt about your working habits.
11 juillet 2024
Avis spontané
Réponse de Dial4Travel✈️
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
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