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Dining Solutions Direct Avis 

292
TrustScore 4.5 sur 5

4,6

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Noté 5 sur 5 étoiles

We have been having Dining Solutions products for over 15 years. Martin, our agent is always very cheerful and knowledgeable about the products. If he doesnt have something we would like he will alway... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have just had a visit from Ionut Daskalu from Dining Solutions Direct. For many years now he has been calling every few months with very excellent frozen produce. He is an excellent salesman, livel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We’ve been using DSD for a very long time and throughout that period John has been our delivery person. He is totally reliable and a very friendly character, who is a credit to DSD. We started by buyi... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Tonight we had the cod witch was so pumped up with water when frozen,after defrosting it was half the size,then after cooking in foil with lemon,butter and pepper it did shrink again,so will not be or... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de produits alimentaires
  2. Magasin de produits surgelés
  3. Service de commande de repas en ligne

Écrit par l'entreprise

Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.

Écrit par l'entreprise

Dining Solutions Direct delivers restaurant-quality meat and fish straight to your door, at prices that make sense. We specialise in premium frozen produce, personally delivered by dedicated local distributors who get to know you and your preferences. No subscriptions, no gimmicks, just consistently great food, reliable service, and customers who order again and again because it’s worth it.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

292 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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4,6

Tous les avis

(292)

273 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Simon is the best!

Simon, our local rep in the area, made it such an easy process for me to buy great food for my kids to enjoy! The chicken tenders are amazing. I can’t recommend Simon enough and my family and neighbours have also bought some delicious food too!

15 janvier 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you for such a fantastic review.

We’re thrilled to hear Simon made the whole process so easy and that the chicken tenders are a hit with the kids — that’s always a win. It’s also lovely to know your family and neighbours have joined in and are enjoying the food too.

We’ll be sure to pass your kind words on to Simon. He’ll be delighted.

Noté 5 sur 5 étoiles

Excellent quality food brought to doorstep!

Tracey (893) visits regularly - great she comes to us as we are 8 miles away from nearest shops. Products are tip top quality that can always be relied on - favourites being large uncooked prawns, burgers, salmon fillets (which are such a good size can be shared between 2), and pastry parcels with various fillings!

22 février 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you for such a wonderful review.

We’re delighted that Tracey (893) is able to visit you regularly and make things that bit easier, especially being a little further from the shops. That convenience is exactly what we aim to provide.

It’s fantastic to hear you’re enjoying the large uncooked prawns, burgers, salmon fillets and the pastry parcels — and we agree, those salmon portions are very generous!

We truly appreciate your continued support and kind recommendation.

Noté 5 sur 5 étoiles

Great 👍 👌

Food is great 👍 Tracy893
Amazing customer service and will definitely recommend

21 février 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you for the fantastic feedback.

We’re so pleased you’re enjoying the food and that Tracy (893) has delivered amazing customer service. She’ll be delighted to hear your kind words.

We really appreciate the recommendation — it means a lot to us.

Noté 5 sur 5 étoiles

Simon 3018

Best pies in Sussex

11 février 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you for the brilliant feedback.

“Best pies in Sussex” — that’s high praise indeed! We’re delighted you’re enjoying them, and we’ll make sure Simon (3018) hears about it.

Thanks again for your support.

Noté 5 sur 5 étoiles

Great product and Tracy (rep 893) is…

Great product and Tracy (rep 893) is always responsive and quick to deliver.

21 février 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you for your lovely feedback.

We’re so pleased you’re enjoying the products and that Tracy (893) is providing such responsive service and quick deliveries. She works hard to look after her customers, so it’s great to see that recognised.

We truly appreciate your support.

Noté 4 sur 5 étoiles

Simon3018 has been great

Simon3018 has been great, always knowledgeable and products first class. Love the visits

21 janvier 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you for your kind words.

We’re delighted to hear Simon (3018) has been so knowledgeable and that you’re enjoying the first-class products. He takes real pride in what he does, so it’s lovely to know the visits are appreciated as well.

We’ll be sure to pass your feedback on to him — it will mean a lot.

Noté 5 sur 5 étoiles

3018

3018 - Simon was really helpful when his van came into our close for the neighbours order. He showed me what was available and we ended up with a ‘roast selection’ (gammon, pork, beef and lamb). The food was lovely and we had it all with the family in different occasions through the Christmas break. Only suggestion I would have would be labelling the meat as I genuinely couldn’t really the difference between the gammon and pork or beef and lamb when it was frozen. All good though as it was all tasty.

22 décembre 2025
Avis spontané
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Réponse de Dining Solutions Direct

Thank you for your thoughtful review.

We’re so pleased Simon (3018) was able to show you what was available and that you enjoyed the roast selection over the Christmas break with your family. Gammon, pork, beef and lamb is a serious line-up, so it’s great to hear it all delivered on taste.

We really appreciate the feedback about the labelling as well. That’s genuinely helpful and something we can look at improving, especially when products are frozen and not always easy to tell apart.

Thank you again for your support — we’ll be sure to pass your comments on to Simon.

Noté 5 sur 5 étoiles

Title Beef Wellingtons

Title Beef Wellingtons

Simon 3018 turned up unexpectedly. I enjoyed chatting with him and purchased Beef Wellingtons 10 out 10, really enjoyed

11 février 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you for your fantastic feedback.

We’re so pleased Simon (3018) called by and that you enjoyed the catch-up as much as the food. Hearing the Beef Wellingtons scored a 10 out of 10 is exactly what we like to hear — they’re a real showstopper.

We’ll be sure to pass your kind words on to Simon. He’ll be delighted.

Noté 5 sur 5 étoiles

Robbie 944...Always pleasant

Robbie 944...Always pleasant , friendly and helpful .He pops round every couple of months to make sure we're all stocked up, and we can give him a call if we need something before his next visit ! The produce we buy is always of 1st class quality. Our usual go to are stuffed pork, king prawns, mixed grill or Barbecue boxes and the carvery Box we get every Christmas. All delicious ! Would recommend Dining Solutions.

21 février 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you for such a wonderful review.

Robbie (944) will be delighted to hear your kind words. He takes real pride in looking after his customers and making sure you’re always well stocked — and it’s great to know that shows.

We’re so pleased you’re enjoying the stuffed pork, king prawns, mixed grill, barbecue boxes and of course the Christmas Carvery Box. It’s fantastic to hear they’ve all been consistently first class and delicious.

Thank you for your continued support and recommendation — it really does mean a lot to us.

Noté 4 sur 5 étoiles

Fish Guy Simon 3018 knocked on our door…

Fish Guy Simon 3018 knocked on our door last week. So glad he did. Had a lovely chat. The chicken kievs are amazing and so easy to cook. Look forward to next time he knocks

17 février 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you so much for your lovely feedback.

We’re delighted Simon (3018) called by and that you enjoyed the chat as much as the food! It’s great to hear the chicken kievs hit the mark — they’re definitely a firm favourite and perfect for an easy, delicious meal.

We’ll be sure to pass your kind words on to Simon. He’ll look forward to knocking again soon!

Noté 5 sur 5 étoiles

Restaurant Quality, and the service is consistently great!

We’ve been using Dining Solutions Direct for a good few years now and have always been extremely impressed. The quality of the food is excellent, with a fantastic variety to choose from. Everything feels like true restaurant-quality, and the service is consistently great.

Our rep, Tracey (893), is absolutely lovely — always extra helpful and very friendly, which makes a big difference. While the products are on the more expensive side, the quality and portion sizes are first class. They’re simply not comparable to supermarket produce, so we’re more than happy to pay the extra for such high standards.

20 février 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you so much for your wonderful feedback and for your loyalty over the years — it really means a lot to us. We’re delighted to hear how much you enjoy the quality, variety, and restaurant-standard feel of the food, as well as the consistency of the service.
It’s especially lovely to know that Tracey has made such a positive impression. She takes great pride in looking after her customers, and we’ll be sure to pass your kind words on to her.
We truly appreciate your comments about value as well. We work hard to provide premium products with generous portions, so it’s fantastic to hear that this makes the difference for you. Thank you again for your continued support.

Noté 2 sur 5 étoiles

The quality was good but the price was…

The quality wasn't bad but the price was terrible. Would only consider purchasing again if the price was significantly lower.

20 février 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you for your honest feedback — we really appreciate you taking the time to share your thoughts. We’re pleased to hear that you were happy with the quality, but we’re sorry to learn that you felt the pricing didn’t offer the value you were expecting.
We do work hard to source high-quality ingredients and provide a premium product, but we completely understand that price is an important factor when deciding to purchase. Your comments are valuable and will be taken on board.
Thank you again for trying us, and we hope we may have the opportunity to serve you again in the future.

Noté 5 sur 5 étoiles

Andy 1513

Andy 1513
Calls every month or so.
He’s always happy friendly, generally texts me before.
Such a fabulous service and the products are always so good.

20 février 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you so much for your lovely feedback. We’re really pleased to hear how happy you are with the service Andy provides and that you find him friendly and reliable. It’s great to know the regular contact and updates work well for you, and that you continue to enjoy the quality of the products too.
We’ll be sure to pass your kind comments on to Andy — he’ll really appreciate it. Thank you again for your support!

Noté 5 sur 5 étoiles

Chris 1231 great frozen food and service.

Chris 1231. I have been a customer of DSD for many many years now and Chris has always been the person who delivers my goodies. The quality of the produce is always first class and a great selection is always available. Often fish or meat that you cannot get elsewhere. Chris is always a pleasure to speak to and to review his stock from the back of his van. Always something new to look at. Highly recommended.

3 février 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you so much for your continued loyalty over the years and for sharing such wonderful feedback. We’re delighted to hear how much you enjoy the quality and variety of the produce, especially those harder-to-find items — that’s exactly what we aim to provide.
It’s also fantastic to know that Chris has looked after you so well over such a long time. We’re lucky to have him on the team, and we’ll be sure to pass on your kind words. It’s great to hear that you enjoy seeing what new products he has available each visit too.
Thank you again for your recommendation — we truly appreciate your support.

Noté 5 sur 5 étoiles

Really good restaurant quality food and service

The quality of the food is second to none. Really good restaurant quality and great service, our rep Tracey (893) is extra helpful and very friendly, goes out of her way to drop items by when we need them. The products are on the expensive side but I guess you get what you pay for.

20 février 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you so much for your lovely feedback. We’re delighted to hear that you’re enjoying the quality of the food and that it feels restaurant-standard — that’s exactly what we aim for. It’s also wonderful to know that Tracey provides such friendly and helpful service and goes the extra mile when you need items quickly.
We really appreciate your comments regarding pricing as well. We work hard to source high-quality ingredients and provide a reliable service, so it means a lot to hear that you feel the value is there. Thank you again for your support — we truly appreciate it.

Noté 5 sur 5 étoiles

Tracy (893) is always so attentive and…

Tracy (893) is always so attentive and friendly. She always makes sure that we are very satisfied customers and I appreciate the distance she travels to see us. Always happy to suggest and recommend new products. All round, excellent service. Thank you.

17 décembre 2025
Avis spontané
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Réponse de Dining Solutions Direct

Thank you so much for taking the time to share this wonderful feedback. We’re thrilled to hear how attentive and friendly Tracy is, and that she consistently makes sure you’re happy with both the service and the products. We truly appreciate your recognition of the effort she makes, including the distance she travels to visit. Your kind words mean a great deal, and we’ll be sure to pass them on to her. Thank you again for your support!

Noté 5 sur 5 étoiles

Tracey is so helpful and regular we…

Tracey is so helpful and regular we really appreciate her visits plus the food is excellent

19 février 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you so much for your kind words! We’re delighted to hear that Tracey’s visits have been so helpful and that you’ve been enjoying the food as well. We’ll be sure to pass your lovely feedback on to her and the team—it really means a lot. We look forward to seeing you again soon!

Noté 5 sur 5 étoiles

The boxes are rather large so you need a decent sized freezer

Robbie is always very pleasant & helpful & the products are of a very high quality although some items are now very expensive.

16 février 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you for your feedback — we really appreciate you taking the time to share your thoughts. We’re so pleased to hear that Robbie’s service has been pleasant and helpful, and that you’re enjoying the high quality of the products.
We do understand your comments regarding pricing, and we always aim to provide the best possible quality and value for our customers. Robbie will be delighted to know his service is appreciated, and we truly value your continued support.

Noté 5 sur 5 étoiles

Always very happy

Always very happy with the quality and service. If I can’t fit any more in the freezer when Tracey 893 calls then I just text her when I’m ready and she drops in with what I want within a day or two so it’s an excellent and friendly service. Definitely recommend.

19 février 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you so much for your lovely feedback! We’re delighted to hear you’re always happy with both the quality and the service. Tracy will be so pleased to know her flexibility and quick drop-ins make things easier for you — she really does aim to provide a friendly, convenient service for her customers.
We truly appreciate your recommendation and your continued support, and we look forward to seeing you again when you’re ready for that next freezer top-up!

Noté 5 sur 5 étoiles

Absolutely love this company

Absolutely love this company, selection is Amazing. Tracy (893) is Wonderful, always seems to know when my freezers empty, ready to re-stock. Have brought the Christmas Trio of Dressed Turkey, Beef joint & Ham for the last 2yrs & it’s a game changer. The prawns in garlic are a fav too & so easy, great in the air fryer & quick meal. Can’t recommend enough 🥰

19 février 2026
Avis spontané
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Réponse de Dining Solutions Direct

Thank you so much for such an amazing review — this is absolutely lovely to read! We’re thrilled you’re enjoying the selection, and Tracy will be delighted to hear your kind words. She really does have a knack for perfect timing when it comes to freezer restocks 😊
It’s fantastic to hear the Christmas Trio has been a game changer for you over the last couple of years — and that the garlic prawns are a favourite too (and air fryer-friendly meals are always a win!).
We truly appreciate your support and recommendation, and we look forward to seeing you again on Tracy’s next visit 🥰

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