We have been having Dining Solutions products for over 15 years. Martin, our agent is always very cheerful and knowledgeable about the products. If he doesnt have something we would like he will alway... Voir plus
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We have been having Dining Solutions products for over 15 years. Martin, our agent is always very cheerful and knowledgeable about the products. If he doesnt have something we would like he will alway... Voir plus
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We have just had a visit from Ionut Daskalu from Dining Solutions Direct. For many years now he has been calling every few months with very excellent frozen produce. He is an excellent salesman, livel... Voir plus
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We’ve been using DSD for a very long time and throughout that period John has been our delivery person. He is totally reliable and a very friendly character, who is a credit to DSD. We started by buyi... Voir plus
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Tonight we had the cod witch was so pumped up with water when frozen,after defrosting it was half the size,then after cooking in foil with lemon,butter and pepper it did shrink again,so will not be or... Voir plus
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Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.
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Unit 8F Greenham Business Park, Greenham,, TA210LR, Wellington, Royaume-Uni
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Simon, our local rep in the area, made it such an easy process for me to buy great food for my kids to enjoy! The chicken tenders are amazing. I can’t recommend Simon enough and my family and neighbours have also bought some delicious food too!

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Tracey (893) visits regularly - great she comes to us as we are 8 miles away from nearest shops. Products are tip top quality that can always be relied on - favourites being large uncooked prawns, burgers, salmon fillets (which are such a good size can be shared between 2), and pastry parcels with various fillings!

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Food is great 👍 Tracy893
Amazing customer service and will definitely recommend

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Great product and Tracy (rep 893) is always responsive and quick to deliver.

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Simon3018 has been great, always knowledgeable and products first class. Love the visits

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3018 - Simon was really helpful when his van came into our close for the neighbours order. He showed me what was available and we ended up with a ‘roast selection’ (gammon, pork, beef and lamb). The food was lovely and we had it all with the family in different occasions through the Christmas break. Only suggestion I would have would be labelling the meat as I genuinely couldn’t really the difference between the gammon and pork or beef and lamb when it was frozen. All good though as it was all tasty.

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Title Beef Wellingtons
Simon 3018 turned up unexpectedly. I enjoyed chatting with him and purchased Beef Wellingtons 10 out 10, really enjoyed

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Robbie 944...Always pleasant , friendly and helpful .He pops round every couple of months to make sure we're all stocked up, and we can give him a call if we need something before his next visit ! The produce we buy is always of 1st class quality. Our usual go to are stuffed pork, king prawns, mixed grill or Barbecue boxes and the carvery Box we get every Christmas. All delicious ! Would recommend Dining Solutions.

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Fish Guy Simon 3018 knocked on our door last week. So glad he did. Had a lovely chat. The chicken kievs are amazing and so easy to cook. Look forward to next time he knocks

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We’ve been using Dining Solutions Direct for a good few years now and have always been extremely impressed. The quality of the food is excellent, with a fantastic variety to choose from. Everything feels like true restaurant-quality, and the service is consistently great.
Our rep, Tracey (893), is absolutely lovely — always extra helpful and very friendly, which makes a big difference. While the products are on the more expensive side, the quality and portion sizes are first class. They’re simply not comparable to supermarket produce, so we’re more than happy to pay the extra for such high standards.

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The quality wasn't bad but the price was terrible. Would only consider purchasing again if the price was significantly lower.

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Andy 1513
Calls every month or so.
He’s always happy friendly, generally texts me before.
Such a fabulous service and the products are always so good.

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Chris 1231. I have been a customer of DSD for many many years now and Chris has always been the person who delivers my goodies. The quality of the produce is always first class and a great selection is always available. Often fish or meat that you cannot get elsewhere. Chris is always a pleasure to speak to and to review his stock from the back of his van. Always something new to look at. Highly recommended.

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The quality of the food is second to none. Really good restaurant quality and great service, our rep Tracey (893) is extra helpful and very friendly, goes out of her way to drop items by when we need them. The products are on the expensive side but I guess you get what you pay for.

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Tracy (893) is always so attentive and friendly. She always makes sure that we are very satisfied customers and I appreciate the distance she travels to see us. Always happy to suggest and recommend new products. All round, excellent service. Thank you.

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Tracey is so helpful and regular we really appreciate her visits plus the food is excellent

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Robbie is always very pleasant & helpful & the products are of a very high quality although some items are now very expensive.

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Always very happy with the quality and service. If I can’t fit any more in the freezer when Tracey 893 calls then I just text her when I’m ready and she drops in with what I want within a day or two so it’s an excellent and friendly service. Definitely recommend.

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Absolutely love this company, selection is Amazing. Tracy (893) is Wonderful, always seems to know when my freezers empty, ready to re-stock. Have brought the Christmas Trio of Dressed Turkey, Beef joint & Ham for the last 2yrs & it’s a game changer. The prawns in garlic are a fav too & so easy, great in the air fryer & quick meal. Can’t recommend enough 🥰

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