We have been having Dining Solutions products for over 15 years. Martin, our agent is always very cheerful and knowledgeable about the products. If he doesnt have something we would like he will alway... Voir plus
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Lisez les avis des autres
We have just had a visit from Ionut Daskalu from Dining Solutions Direct. For many years now he has been calling every few months with very excellent frozen produce. He is an excellent salesman, livel... Voir plus
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We’ve been using DSD for a very long time and throughout that period John has been our delivery person. He is totally reliable and a very friendly character, who is a credit to DSD. We started by buyi... Voir plus
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Tonight we had the cod witch was so pumped up with water when frozen,after defrosting it was half the size,then after cooking in foil with lemon,butter and pepper it did shrink again,so will not be or... Voir plus
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À propos de l'entreprise
- Fournisseur de produits alimentaires
- Magasin de produits surgelés
- Service de commande de repas en ligne
Écrit par l'entreprise
Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.
Écrit par l'entreprise
- Dining Solutions Direct delivers restaurant-quality meat and fish straight to your door, at prices that make sense. We specialise in premium frozen produce, personally delivered by dedicated local distributors who get to know you and your preferences. No subscriptions, no gimmicks, just consistently great food, reliable service, and customers who order again and again because it’s worth it.
Coordonnées de contact
Unit 8F Greenham Business Park, Greenham,, TA210LR, Wellington, Royaume-Uni
- 01460 259873
- customersupport@diningsolutionsdirect.com
- diningsolutionsdirect.com
4,6
Excellent
292 avis
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Excellent quality food and service
I have been a customer of DSD for many years. The food is consistently excellent and Tracy (893) is very responsive, calling regularly and responding to any requests promptly. Overall excellent service!
9 janvier 2026
Avis spontané
Réponse de Dining Solutions Direct
Thank you so much for your loyalty and for sharing such lovely feedback! We’re delighted to hear you’ve been consistently enjoying the food over the years. Tracy will be so pleased to know her regular calls and responsiveness are appreciated — she really does pride herself on looking after her customers.
We truly value your continued support and look forward to many more visits in the future!
Bought some Lemon Sole first time Simon…
Bought some Lemon Sole first time Simon visited followed his advice on how to cook, was delicious. We bought it again when he came again and some smoked cheesy fish cakes. Tasted amazing
3 février 2026
Avis spontané
Réponse de Dining Solutions Direct
Thank you so much for your lovely feedback! We’re so pleased you enjoyed the lemon sole — Simon really knows his products and is always happy to share cooking tips to help you get the best from them. It’s great to hear you came back for more, and that the smoked cheesy fish cakes were a hit too! Simon will be delighted to hear this, and we look forward to seeing you again on his next visit.
Great selection
Great selection, great products, and great delivery by Andy 1542.
12 février 2026
Avis spontané
Réponse de Dining Solutions Direct
Thank you for the fantastic feedback!
We’re delighted to hear you’re enjoying the great selection and quality of our products. It’s brilliant to know Andy (1542) is delivering the level of service we pride ourselves on – we’ll be sure to pass your kind words on to him.
We really appreciate your support and look forward to your next order
Ordered fish cakes and got smoked…
Ordered fish cakes and got smoked haddock
18 février 2026
Avis spontané
Réponse de Dining Solutions Direct
Thank you for bringing this to our attention. We’re really sorry to hear that you received smoked haddock instead of the fish cakes you ordered – that’s clearly not what should have happened.
If you contact us as soon as possible, we’ll get this sorted out very quickly for you. We’ll make sure the correct items are arranged without any hassle.
Thanks for letting us know, and we appreciate the opportunity to put this right.
Lovely good
I have been buying from Tracy now for a few years, after the initial shock of the price once you eat the produce you realise why you paid that amount. We have wellingtons of various meats and fish along with desserts. All of which are of excellent value. Nothing is ever too much trouble for her, it’s a job I couldn’t honestly do.
18 février 2026
Avis spontané
Réponse de Dining Solutions Direct
Thank you so much for your honest and thoughtful feedback — we really appreciate you taking the time to share your experience. Tracy will be delighted to hear your kind words; she genuinely cares about her customers and always goes the extra mile to help wherever she can.
We’re so pleased you’ve been enjoying the wellingtons, fish, desserts and everything else — and that the quality has shown the value over time. Your support over the years means a great deal to us, and we look forward to seeing you again on Tracy’s next visit!
We have used Dining Solutions Direct…
We have used Dining Solutions Direct for many years and can’t thank our contact Tracy 893 enough.
Tracy carries a good selection of stock so buying couldn’t be easier. Her help and advice is appreciated. Her customer focus and service is excellent.
The range of products is very good and meal planning couldn’t be easier and the quality is of highest standards.
10 février 2026
Avis spontané
Réponse de Dining Solutions Direct
Thank you so much for your continued support over the years — it really does mean a lot to us. Tracy will be absolutely delighted to read your kind words; she takes great pride in looking after her customers and making things as easy as possible, from helpful advice to keeping a good range of stock available.
We’re so pleased you’re enjoying the quality and variety of the products, and that meal planning has been made simpler for you. We truly appreciate your loyalty and look forward to many more years of serving you!
Great service from Simon 3018
Great service from Simon 3018. Great quality. Will definitely be buying again!
9 février 2026
Avis spontané
Réponse de Dining Solutions Direct
Thank you so much for your lovely feedback! Simon will be really pleased to hear this — he takes a lot of pride in giving great service as well as providing top-quality products. We’re so glad you’re happy with everything, and we look forward to seeing you again when you’re ready to stock up!
Tracy has been delivering excellent…
Tracy has been delivering excellent frozen food to us for the past couple of years. She is always very friendly and helpful always updating me on what’s available and a pleasure to do business with!
18 février 2026
Avis spontané
Réponse de Dining Solutions Direct
Thank you so much for your kind words! Tracy will be absolutely thrilled to hear this — she really cares about looking after her customers and keeping everyone up to date with what’s available. We’re so pleased you’ve been enjoying the food over the past couple of years, and we truly appreciate your continued support. It’s always a pleasure doing business with customers like you!
Tracy 893 excellent service.
Tracy 893 has been delivering to me for some time now. Service is great and products are very tasty. Tracey will call to see if I want anything, there is no pressure to buy and if I’m not ready to stock up at that time she will call me on her next visit. Tracy is always pleasant and has time for a chat.
18 février 2026
Avis spontané
Réponse de Dining Solutions Direct
Thank you so much for your lovely feedback! Tracy will be delighted to hear this — she really does pride herself on giving great service and making sure customers feel comfortable, with absolutely no pressure. It’s wonderful to know you’re enjoying the products too. I’ll be sure to pass your kind words on to her, and we look forward to seeing you again on her next visit!
Such a random thing
Such a random thing, buying food from the back of a truck - but the quality is outstanding and Simon (rep 3018) was super professional and we ended up having a good old natter! Looking forward to reordering the desserts the most!
22 janvier 2026
Avis spontané
Réponse de Dining Solutions Direct
I know exactly what you mean — it does feel a bit random at first! But I’m so glad you gave it a try and loved the quality. Simon will be really pleased to hear that too, he’s great at what he does (and always up for a good natter ). Definitely don’t leave it too long before your next order… those desserts have a habit of disappearing quickly!
Top quality products.
We have been using Dining Solutions Direct since we moved into the area and have never been disappointed.
Graham (1356) is so knowledgeable about his products without the hard sell. It's a pleasure to see him at our door.
We are pescatarians and have only had their fish which is top quality.
We will continue to buy from DSD but only wish we had a bigger freezer. Highly recommended 👌
14 février 2026
Avis spontané
Réponse de Dining Solutions Direct
Thank you so much for your wonderful review! We’re delighted to hear that you’ve had such a positive experience since moving to the area and that Graham 1356 has provided knowledgeable, friendly service without any pressure. It’s especially great to know you’re enjoying the fish range and finding the quality to be top notch.
We really appreciate your recommendation and your continued support—though we completely understand the wish for a bigger freezer! We’ll be sure to pass your kind words on to Graham—he’ll be thrilled to hear them.
Good frozen food and great service to your door
From my experience over the last 5 years or so, the frozen food products I have purchased are good quality and the service we receive from Robbie (rep 944) over that time has been excellent.
4 février 2026
Avis spontané
Réponse de Dining Solutions Direct
Thank you so much for your continued support over the past five years! We’re delighted to hear that you’ve been happy with the quality of the frozen food products and that Robbie 944 has consistently provided excellent service.
Your loyalty means a great deal to us, and we’ll be sure to pass your kind words on to Robbie—he’ll really appreciate them!
I had the delight of dealing with mr…
I had the delight of dealing with mr Simon Tomsett, rep number 3018.
Apart from the great chat, he was very knowledgeable about his products which all looked amazing.
All 3 boxes of food tasted amazing.
Will definitely be purchasing off him again.
21 novembre 2025
Avis spontané
Réponse de Dining Solutions Direct
Thank you so much for your lovely feedback! We’re delighted to hear that Simon Tomsett 3018 made such a great impression with both his knowledge and friendly conversation. It’s wonderful to know you enjoyed all three boxes of food and that everything tasted amazing.
We really appreciate your support and look forward to serving you again in the future. We’ll be sure to pass your kind words on to Simon—he’ll be thrilled to hear them!
I've enjoyed a wide variety of fish from Dining Solutions
I've bought a variety of fish from Dining Solutions for several years. Tracy either phones to say she is nearby or sometimes just appears at our door with a small van full of frozen food. This weekend she came late on Saturday morning. She is friendly and polite and just accepts that sometimes I simply don't need anything. So very professional.
Compared to our local supermarkets the fish is good quality although occasionally slightly more expensive. The fillets tend to be larger so a bit like those you get in a good quality restaurant. They stock a large variety of products, some that I never see locally such as swordfish steaks - these are great.
The quality of the fish is always good; I've never tried any of the meat products but probably will in the future as my experience with the fish has always been good.
14 février 2026
Avis spontané
Réponse de Dining Solutions Direct
Thanks for taking the time to share this.
We’re really pleased you’ve enjoyed such a wide variety of our fish over the years. Tracy will be delighted to hear your comments – she works hard to make sure customers feel looked after without ever feeling pressured, and it’s great that her friendly, professional approach has come across so clearly.
We pride ourselves on offering restaurant-quality fillets and products that aren’t always easy to find locally, so it’s good to know the swordfish steaks have been a hit. While we know we’re not always the cheapest option compared to supermarkets, our focus is consistently on quality, portion size and sourcing – and we’re glad that’s been reflected in your experience.
When you do decide to try some of the meat products, we hope they impress you just as much as the fish has.
What makes my experience with DSD is…Robby (944)
What makes my experience with DSD is "Robby' - Roberto to us (944). He has extensive knowledge of the product. If I would like a little something different he would make a further delivery the following week. He is kind, helpful and knowledgable. My dog "Brian" always looks forward to his visits!!. We ask Robby to visit us every few months, and stock up. He is alway a phone call away should we wish to order more... he goes above and beyond. I always have a lovely conversation with him. We have used him for years, and wouldn't want any other sales person. Great service and food :).
13 janvier 2026
Avis spontané
Réponse de Dining Solutions Direct
Thank you so much for your wonderful review! We’re absolutely delighted to hear how much Robby (Roberto) 944 has contributed to your experience over the years. It’s fantastic to know his product knowledge, flexibility with deliveries, and friendly, helpful approach make such a difference—and we love that Brian looks forward to his visits too!
We really appreciate your loyalty and your kind words about both the service and the food. We’ll be sure to pass your lovely feedback on to Robby—he’ll be thrilled to hear how much he’s valued. Thank you for your continued support!
Robbie delivers regularly to us and we…
Robbie delivers regularly to us and we love all the fish products 😍
He's always very helpful and friendly and a pleasure to deal with. And his rep.no is 944
17 février 2026
Avis spontané
Réponse de Dining Solutions Direct
Thank you so much for your lovely feedback! We’re delighted to hear how much you enjoy the fish products and that Robbie 944 provides such helpful and friendly service. It’s wonderful to know he’s a pleasure to deal with—we’ll be sure to pass your kind words on to him. We really appreciate your support!
Simon (rep3018) was amazing and the…
Simon (rep3018) was amazing and the food even better. The beef wellingtons were to die for. I will be using again and would highly reccommend to others. 10/10
2 février 2026
Avis spontané
Réponse de Dining Solutions Direct
Thank you for your fantastic review! We’re so pleased to hear that Simon 3018 provided such amazing service and that you loved the food—especially the beef wellingtons, a great choice!
Your recommendation means a lot to us, and we’re delighted you’ll be using us again. We’ll be sure to pass your kind words on to Simon—he’ll really appreciate it. 10/10 from customers like you makes it all worthwhile!
Great products and great people!
Representative: Rade 944
Area: Lychpit/Chineham, Basingstoke
We have been using Dining Solutions Direct for over 2 years now, we love the products. Always very good quality, the salmon wellington parcels are a particular favourite and this year’s Christmas box was excellent.
Rade has been our delivery rep since the beginning, he is great, it is easy to message him and arrange delivery times/products to suit our needs.
Highly recommend!
5 février 2026
Avis spontané
Réponse de Dining Solutions Direct
Thank you so much for your lovely review! We’re delighted to hear that you’ve been enjoying the products over the past two years, especially the salmon wellington parcels and the Christmas box—great choices! It’s also wonderful to know that Rade has provided such reliable and flexible service, making everything easy to arrange around your needs.
We really appreciate your recommendation and your continued support, and we’ll be sure to pass your kind words on to Rade—he’ll be thrilled to hear them!
Tracy 893 usually comes every 3 months…
Tracy 893 usually comes every 3 months or so and always delivers excellent service. The selection is great and the portion sizes are very good. The quality of the products is far better than what the high street stores offer. Altogether a great service.
22 janvier 2026
Avis spontané
Réponse de Dining Solutions Direct
Thank you so much for your wonderful feedback! We’re delighted to hear that Tracy 893 consistently provides excellent service and that you’re pleased with the selection, portion sizes, and overall quality of the products. It’s especially great to know you feel the quality stands out compared to the high street.
We really appreciate your support and will be sure to pass your kind comments on to Tracy—she’ll be thrilled to hear them!
Simon (3018) - excellent products and service!
Simon (3018) is not only providing us with a friendly and informative service, the products are excellent. So far we have enjoyed some steak, garlic chicken and chicken wellington. We are very much looking forward to enjoying more of the products during 2026!
17 février 2026
Avis spontané
Réponse de Dining Solutions Direct
Thank you for your fantastic feedback! We’re so pleased to hear that Simon 3018 has been providing such friendly and informative service, and that you’ve been enjoying the products—those are some great choices! It’s wonderful to know you’re looking forward to trying more throughout 2026. We’ll be sure to pass your kind comments on to Simon—he’ll really appreciate it!
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