Dinnerly AU Avis 

I like the recipes and never had an issue until 2-3mths ago. I now have issues with the delivery driver following instructions and leaving my box in the wrong place, meaning it gets ants in it, among other issues. Over the last 2 months, I have had 3 boxes not delivered and multiple boxes delivered on different days.
If the service goes back to what it used to be, I will continue ordering, but I'm seriously considering trying another company.
Quick addition based on the reply- I called everyday and they couldn't find my box and didn't get any solutions. I have sent emails and got no reply - the last email I sent was 2 weeks ago, and still no reply.

Reasonably priced, easy recipes with decent variety. I do think they should send you an email to select your recipes as opposed to auto-selecting them.

I have just had my Dinnerly subscription reactivated automatically by Dinnerly. I cancelled my subscription in May 2022, and have not been in touch, visited their website, logged in to my account, or spoken to them since.
Suddenly on 31st December, Dinnerly decided to reactivate my account (not sure why!!).
The only reason I know is that I received three SMS from Dinnerly (given that I received three I actually thought it was spam but I then received an email saying my delivery was scheduled for tomorrow).
This is completely bizarre and when I called the Dinnerly they had no interest in what I had to say, said I paused my account (randomly to the end of the year); which is a huge coincidence and no email was received to say that my account was reactivated!!
Please watch out for these dodgy tactics. The company is struggling at the minute but unethical practices will only damage your brand further. I will be giving you zero business in the future and recommending against you to all friends and family.

Response to their answer:
That is just a generic response that you send to all of your customers. I have spoken to your customer care centre and they offered no empathy or service at all. Apparently in mid-May I reactivated my account to start on January 1st (seven months in the future). I’ve lost $150 and they won’t provide any refund or credit. Hope someone enjoys our dinnerly box at an address I don’t even live at now!!

Also the fact you give out an American number to your Dinnerly AU customer reviews shows how little you care or know about your customers.

Customer service was unable to modify or rectify my order. Dinnerly and Marley Spoon communication goes to junk mail and ends up leaving the customer paying for meals they did not choose and cannot eat. Terrible service all around. Much better of using an alternate dinner box service

Extremely convenient way to get fresh meals. The ingredients are fresh the meal choice is amazing and they are 95% on point. The other 5% was trying new flavours which didn't work for us. There is no more wastage as you get exactly what you need. I did this as a trial and we are now 6 months in and still loving it.

Meals are easy to make with great taste. My only issue is I’m sick of the sweet potato. Tasmania has heaps of normal potatoes now and I hope you change back to normal potatoes. It saves me wasting money throwing out the sweet potato!

Things we’re missing from 1 meal and unsuitable substitutes in the other 2 which is very disappointing

Things that sets Dinnerly apart from the rest:
Portion size - I love the portion size of each meal, I have tried most of the other similar brands in the market but nothing beats Dinnerly.
Variety - the amount of selection they have on food is so good
Taste - my whole family loves everything on Dinnerly, it tastes so good
Convenience - So easy to cook in just under 30 minutes, I do not have to think about what to cook for dinner anymore, we all look forward to cooking dinner these days
This is the best money I have ever spent, I am saving heaps.

Easy to follow recipes. Yummy, healthy food. Haven’t been disappointed yet.

quality meat, nothing missing, huge selection of meals

Value for money ,easy to prepare ,meals are a good size ,no waste.I love not having left overs

Dinnerly is our favourite food delivery company. We have tried several in the past and find Dinnerly has better value compared to others.

Great recipes, easy to make. Very tasty

There is a good variety of meals to choose from, packaging amd delivery are all good, however: i switched to Dinnerly from HelloFresh as they were cheaper and used a good quality chicken (Lilydale). Beef and especially beef (?) mince both companies use is a chewy substance of a poor quality so they were even. Hello Fresh used only salmon for fish at that time, but Dinnerly is mostly using cheap basa (which is grown in questionable SEA farms), but we are not fans of any farmed fish so that was not the issue. The issue is that Dinnerly downgraded from Lilydale chicken to a lower quality Steggles and raised the costs as well. Plus for extra money one can get the cheapest steak cut and tiny bit of Asian farmed barramundi for two. Thinking of switching elsewhere to be honest..

I absolutely love dinnerly! It makes dinner time a breeze and the vast difference in choices each week makes it so I have a great variety in meals for dinner rather than the same boring thing each night. I'd highly recommend it to anyone in search for meal kits!!

The recipes are becoming boring with the same stuff over and over

I am actually a fan of Dinnerly's service. The meals are simple, tasty, and really affordable. But their delivery partners really dropped the ball in my experience, and I just cannot rely on them to deliver boxes when they say they will. My first two boxes in consecutive weeks had issues with delivery being delayed and not arriving until 24 hours after the intial delivery window. On both occasions I had to go to the supermarket to get something for dinner, as the box just hadn't turned up. I have cancelled my subscription on the back of this experience, which is a shame.

Amazing range of recipes to choose from. Flexibility of it all is also amazing. Takes out all the guess-work around meal planning, especially if you work full-time and struggle to eat good healthy food because of it. Only tiny thing is that occasionally you need to grab another carrot or zucchini from the supermarket because the produce they’ve sent is a bit small. Very rare for me though.

We absolutely love Dinnerly. I look forward to the tasty new recipes we get to cook and eat each week. So much easier having the supermarket in your own pantry!!