Dinnerly AU Avis 

EDITED: with regards to your response Dinnerly, I have contacted you everytime my box doesnt arrive, but no help was done and just has happened over and over again. The stress from this is just so unfair.

PS: you might want to have a human interaction response rather than an automated template. Thank you for your sincere empathy.

It has been FOUR times now in a row that I did not receive my box. The first box was left outside another building when my building number was clearly stated, left UNDER THE SUN (check photos). When I went to check the box, it’s gone. It was clearly noted (check the photos) to leave the box inside the building. All the residents’ parcels are left by all other delivery guys inside the building (check photos) but dinnerly drivers continuously leave them outside. They lie saying they rang the intercom. I work from home the whole day. Whenever I come down to get the box, it’s gone. And today, the driver took a photo of my box jn a living room I don’t know whose (check photos). When you call them, all they will say is they cannot deliver another box anymore and you have to wait for the next week and the next box is free. How can it be free if it doesn’t come?

Customer service was unable to modify or rectify my order. Dinnerly and Marley Spoon communication are the worst I have ever experienced via an online company and ends up leaving the customer paying for meals they did not choose and cannot eat. Items Missing and poor quality of so-called fresh food! Terrible service all around. Much better doing it yourself and go to the grocery store when needed, Never Ever will I use or recommend, this to anyone but will steer them away from signing up for a junk service.

I do find the recipes and meals offered are quite good however I first signed up (or swapped over from Every Plate) as Dinnerly claimed they were cheaper than some other providers (even though they all seem to be owned by the same company?) due to them using digital recipes instead of hard copies and providing less common pantry items. However besides my discounted introductory boxes, they seem to be dearer than Every Plate (an affiliated branch of the same company). So I find the misleading advertising claim a bit disappointing.

Love the simplicity of making the meals love the flavour of the meals

Love the variety and ease of recipes. Great fresh food. Will definitely be adding these recipes to our repertoire.

We have used Dinnerly on and off for about 4 years and found the product a great way to solve what you are going to cook 🍳 and the variety is fantastic and the produce always fresh with very little issues with the odd forgetting to add some ingredients some times other wise very convenient and helpful a saving grace

Dinner time has become exciting again… even the teenagers are looking forward to see what we are having.
Has also made dinner time less of a hassle.

Great value for money, fresh ingredients and excellent service.

All of our meals were great ! It's nice to try different foods and also have the recipe card to learn to cook from scratch.

I live the variety in the recipes and the quality of the produce and meat is generally better than woolies or coles. We do tend to get more peas than my family will eat, but other than that - we’re happy. It did take moving delivery days around to get the food on time.

Dinnerly provides tasty and I expensive food, but the lead time between order and delivery date is too long. If you had to go away for a funeral or into hospital you waste a box of food.
Also even though I advised I am gluten intolerant, and didn't complete my order a week before the delivery, so Dinnerly chose my meals for me, and one meal contained soft shell tacos which are not gluten free.

Gotta love Dinnerly for the ease of not having to think about what’s for dinner or shopping for ingredients, just select what I want and like magic a box of ingredients get delivered to my door. All I need to do is cook and eat.

For those not sure and time poor it’s a great option.

Great recipes. Easy to follow and very tasty. The price is also reasonable and the communication is exceptional

Great meal ideas tasty food. Good quality ingredients

Very happy with food boxes and I love if I forget to choose the week's meals they pick the low calorie meals for me! Easy to skip if necessary and no decisions about meals needed for 3 days every week! No brainer 😆

Easy to cook meals delivered straight to your door that require minimal dishes!! Super tasty, generous servings and,, quality ingredients. very happy customer so far!

Joined Dinnerly through an Everyday Rewards promo in Nov22. Didn't get the 10,000 bonus points until 8 weeks after signing up, and multiple emails requesting them. I ended up sending their invoices to Woolworth to chase them up. Unimpressed when the first delivery wasn't left at the door, but just left at the front gate. Subsequent deliveries were OK after complaint. The clever and copious marketing emails are a bit annoying. I liked cooking the food they delivered but may just go back to frozen meals as they are cheaper and require less effort.

Sick of sweet potato.
I know supplies are down but I live in Tasmania where you source the potatoes and there is no shortage, it’s easier for me to go to my local woolies or coles or local suppliers and get white potatoes
You Need the option to allow to choose to not substitute an item and instead just take out of pack.
I’ve got 12 sweet potatoes in my fridge which I will not use, such a waste

For the most part, meals are delicious, easy to prepare and varied.
Value for money.
Delivery is as scheduled and most of the time parcel is left in the specified place. Only hesitation in giving 5 stars are that occasionally the parcel has been left at the front of our property by the nature strip leaving it vulnerable to being stolen, the large tortilla have arrived broken and unusable, and the sausage meal was not very enjoyable. But, other than these issues we are very happy with Dinnerly and will continue our subscription. Thank you.