Dinnerly AU Avis 

1 349
•
TrustScore 4 sur 5

3,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My first box arrived and there was a spillage with the condiments inside the box. Thankfully, other contents were wrapped separately and although messy, was easily fixed with a wipe over. Customer sup... Voir plus

Noté 5 sur 5 étoiles

Amazing range of recipes to choose from. Flexibility of it all is also amazing. Takes out all the guess-work around meal planning, especially if you work full-time and struggle to eat good healthy fo... Voir plus

Noté 3 sur 5 étoiles

Joined Dinnerly through an Everyday Rewards promo in Nov22. Didn't get the 10,000 bonus points until 8 weeks after signing up, and multiple emails requesting them. I ended up sending their invoices to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Loving Dinnerly. At this stage, I'm certainly saving money. It will be interesting once my discounts are used up as to whether the savings continue. Money aside, the food is delicious and the recipes... Voir plus

À propos de l'entreprise

  1. Aliments, boissons & tabac

Écrit par l'entreprise

Dinnerly is Australia's affordable meal kit. With 50+ fam-friendly recipes to choose from every week that are ready in 30 minutes or less, we've got your whole crew covered.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,8

Tous les avis

(1 349)

31 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Inferior to other meal box subscriptions

The "fresh" veggies were far from fresh (not ripe, nearly ready for the bin and/or damaged). The meat was very poor quality. You have to supply alot more pantry items than some of the other companies. The flavour of the recipes were very below average and I'm not even a picky eater. And no recipe cards so made it difficult trying to read a big recipe card that not formatted to be viewed on a phone. Wouldn't recommend.

17 avril 2023
Avis spontané
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Réponse de Dinnerly AU

Hi! I’m sorry to hear that the service wasn't up to standards. Of course, this is not the experience we work tirelessly to provide, and we would love to use your feedback for active improvements. Please feel free to provide your comments to our customer care team at hi@dinnerly.com.au, chat, phone call, or Facebook chat. Thank you in advance!

Noté 4 sur 5 étoiles

Awesome service

After having a baby these meals have saved us! So quick and easy to cook a variety of recipes and healthy! Have also managed to lose weight! Only reason for a 4 star is that a couple of time we have received vegetables that weren't fresh and we couldn't use, was fine we just substituted what we had in the fridge/freezer or just left out

12 avril 2023
Avis spontané
Noté 4 sur 5 étoiles

Convenience In a Box

Dinnerly is great for convenience, flavour, variety,cost, value for money.
The recipes are easy to prepare and cook. I don't waste any products due to having to purchase large quantities that are not required. And best of all, I don't have to think about what to cook the family for dinner! It's all right there in a box!

19 avril 2023
Avis spontané
Noté 3 sur 5 étoiles

Need to be a greater variety of meals

Need to be a greater variety of meals, too many are based around noodles or pasta. Previously
( before add ons etc) more options were available ( even cakes etc).
Serving sizes for 2 people are inadequate (eg only 5 chicken tenderloins), to make a normal size meal, you then need to add lots of side veggies.

19 avril 2023
Avis spontané
Noté 3 sur 5 étoiles

Not sure just feel for the meat…

Not sure just feel for the meat selection (unless you pick yourself) is to reliant on chicken. Brings down the quality of the recipes l feel.

3 avril 2023
Avis spontané
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Réponse de Dinnerly AU

Hi Tom, thank you for taking the time to provide your feedback. Our service is mainly meant for you to pick your own recipes, but of course, providing the auto-selection in the event that you don't. If you find that the selections made by the system are too reliant on chicken, and you don't want to be selecting the recipes for each delivery, there's always the option to remove poultry from your taste preferences so that you will only have a chicken recipe if you decide to choose it. Regardless, if you need assistance with it or anything else, don't hesitate to reach out to our Customer Care team, who will be delighted to provide assistance. All the best!

Noté 4 sur 5 étoiles

Good food & recepies - Some meal portions are on the small side.

Good food & recepies - Some meal portions are on the too small size. (I.e. 1 standard size potato and 1 standard size carrot, plus 1 small chicken fillet for 2 people!) But we like the recepies and the quality is usually good too. Just opp the sizing a bit. (PS: We are both slender, I am underweight so our needs are not excessive. I normally have the opposite problem that I can not eat it all - So the serving mentioned really is to small to cater for 2 people!

13 avril 2023
Avis spontané
Noté 4 sur 5 étoiles

I love the dinnerly concept

I love the dinnerly concept. Every week I get 3 interesting tasty easy to cook meals, and I don't have to go shopping for the recipes or plan the meals. No fancy hard to get ingredients either, so the ideas and recipes are great to have for future use. As the boxes are delivered there can occasionally be a stuff up (especially in rural or remote areas...) and the produce can suffer a little, but since most are common, it's not hard to find say a replacement cucumber or carrot!

1 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Huge fan of Dinnerly

Huge fan of Dinnerly. What they advertise is what you get. Fresh ingredients, clear recipes and delivery like clockwork. Highly recommended, makes me want to cook!

1 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

No recipe cards, not separated into meal kits. All ingredients just thrown into the box.

Very first box arrived. Unlike all the other food box subscriptions, all the ingredients were just thrown in the box. Not separated into individual meal kits. Also no recipe cards in the box. So have to spend what limited time I have to then find the recipes online and sort the ingredients out. Its no different to just going shopping in my mind.

3 avril 2023
Avis spontané
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Réponse de Dinnerly AU

Hi Scotty, thanks for your feedback. We are sorry to learn you were disappointed with our service. If there's anything we can do to help, please feel free to provide your comments to our customer care team at hi@dinnerly.com.au, or through our live channels, either via chat (available in the bottom right corner of your screen at dinnerly.com.au), or via phone (02 9056 7570). All the best.

Noté 1 sur 5 étoiles

Will happily steal your money

Absolute thieves! They took money from my bank while my account was on hold and when I followed up, no one replied. I then had to track them down on another platform and was given generic message after generic message about terms and conditions and 'billing periods'. This is the most disgusting behavior I've ever experienced from a business this size in Australia.

1 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

So convenient

So convenient don’t even have to think what to cook for the week. Delivered weekly without fail.

22 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Dinnerly takes the hard work out of dinnertime.

Great value, easy but flavourful recipes, good quality produce and it's all delivered to your door with minimal effort using the dinnerly app.
Dinnerly has made dinner easy for us. I have health issues and sometimes find it difficult to cook, so my husband who had very little cooking experience has taken over dinnertime, he finds the recipes easy to follow and has even started to experiment, adding his own touches to the means we've chosen. Dinnerly has been a godsend.

22 mars 2023
Avis spontané
Noté 3 sur 5 étoiles

Damaged goods

Dislike that the last 2 boxes I've received have had damaged goods in them.

21 mars 2023
Avis spontané
Logo de Dinnerly AU

Réponse de Dinnerly AU

Hi, thank you for taking the time to provide feedback to our team. We are sorry to know that you are not satisfied with our service and apologize for the inconvenience caused. I would kindly ask you to reach out to our support team via the usual channels, to report these incidents and allow us to work on them and improve our service if it hasn't been done before. Thank you for your patience and understanding. Best!

Noté 3 sur 5 étoiles

Good value and the food is yummy

Good value and the food is yummy. Living in cairns, our boxes get delayed sometimes which is inconvenient, also occasionally the box/ ingredients are damaged or wrong but we make it work for the yummy meals you get.

17 mars 2023
Avis spontané
Logo de Dinnerly AU

Réponse de Dinnerly AU

Hi Hh, thanks for taking the time to rate our service, and to provide your feedback. Rest assured that your comments have been forwarded internally to our team so that we continue to make improvements. Don't hesitate to reach out to our friendly customer care team via email at hi@dinnerly.com.au, chat, Facebook chat, or give us a call at 02 9056 7570, if there is anything that we can assist you with. All the best.

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