Discount Football Kits Avis 

If I could give 0 * I would

Placing a £1250 order and the device was shocking. Can't speak to anyone coz they have closed phoneline
Requested a a all via email TWICE didn't get it just emails which was not helpful when you need to actually speak to someone
Taken 4 days to sort one issue
Holding an order for a £20 artwork fee that was paid last year, they accused me of lying even though I have the invoice AND the gament with logo on from a previous order

This company is shocking, stock levels are diabolical, turnaround is worse.... I thought Jodie was bad last year but Josh takes it to a new level

I've sent proof of items I have with logo on and they can't explain it... Because it was paid for and sent out 🙄

If you can use a different company then I would advise you do so

Shocking response to me trying to make a return. A long process filling in forms and not free returns. They will also charge some admin/restocking fee. The tracksuit bottoms were way too tight at the ankle and they would not accept that there may be a fault and still requested I pay for a return or exchange. As a PE teacher I am well aware of styles and the whole team will be looking to buy kit each year but despite the cheaper prices for the goods it’s expensive for delivery and a difficult returns process. Sadly I would avoid and use another reputable company.

my second order from discount football kits .com .... high quality Nike T-SHIRTS Amazing fit .... I only ordered a couple of days ago and it came today /Sunday morning... super fast delivery 🚚 highly recommended 👍🏼

I have just ordered a football kit for my son who is 13 years old. As per when I was ordering online as its personalised, they’re was no AGE size mentioned there. The only sizes mentioned were S,M and L. The orders came today 20/01 and found out it was sizes 9-10 years how disappointing this is as I have waited patiently for over a month to get my order and this is what they have to tell me “unfortunately we can’t offer an exchange or refund after spending £136.85. Please I want my money back or an exchange as my son can’t wear a size 9yrs. Very poor customer service, I am not happy the way they are treating me with disrespect.

I have ordered quite a few things from here now including football strips and tracksuits. The quality of the kits is excellent and customer service is also great.
At Xmas I received my sons tracksuit but unfortunately it was too small. I emailed the company who straight away sent me a larger size. The new one arrived today and I’m over the moon. Not the fastest delivery but to be expected as coming from overseas.
Worth the wait though as all items are great quality, wash and last well and are amazing replicas at a very reasonable price. Definitely recommend

I bought a Nike football top in December 20. When it arrived I discovered that the collar had been badly manufactured. These things happen. I contacted the company and Vikki saved the day. My mind was put at ease straight away. The top was replaced. They paid for the postage. I was impressed enough to buy more training gear from them. Reasonably priced goods and professional customer services

Ordering was quick and simple online

When I needed to amend delivery date was simple and effective and Kaitlyn was excellent and very efficient.

Due to this personal service I would recommend using in future.

The quality of the kits is really good. Delivery took 3 weeks. Really pleased and well recommended. Thanks

What tremendous service I’ve had!
Every point of contact was exceptional; The order process and the rapid delivery service, too.
Please pass my thanks on to everyone involved.
I will be using you again and would recommend you to anybody.

I am really pleased with the service from Discount Football Kits. There was a slight issue with my order, but this was rectified immediately, and I received the replacement products the next working day. It's always a great test of a company's customer service when things go slightly wrong, and DFK really impressed. I will definitely be using this company for my footballing needs in the future. Thank You!

Ordered a new kit for Bottisham FC. Helpful staff assisted with lots of queries including different kit options and details of how old each design was, which helped to set expectations for being able to order additional kit in subsequent seasons. Orders are done through the website, which is functional if not the easiest to navigate. My kit sponsor needed to pay the invoice and the staff helped me to navigate through the process, which seemed a little clunky at first as the order had to be in sponsors name and address, then once paid, I had to contact to get the address updated. However, it all worked smoothly and I was provided with the artwork for the sponsors logo promptly once the kit had been paid for. Two other teams from Bottisham ordered kit shortly after mine, all paid by the same sponsor and these went through without any issues too. My kit was received when promised, all correct and well packaged. I have some very happy players who can't wait to play their first match in the kit tomorrow! Thanks!

I bought polo shirts and raincoats for my football club, Leyton county. I was extremely happy with the quality of the items, and they delivered on time for the first order, and early for the second.
Will definitely use them again when we purchase more items for the team.

These guys were great throughout in their correspondence after a glitch on my account. Item then arrived forthwith and is a stunner!

Highly recommended.

Be aware, huge payment and possibly cash flow issues.

This company don't have any actual stock.

They will confirm and order, send an invoice and take payment. Then they will inform you that the "supplier" doesn't have stock.

This is where the problems begin.

You will then enter a black hole of refunds. You will have to, no kidding, provide scanned copies of bank statements and photo IDs before they will give you your own money back.

You use online banking so no statements? Your problem, no refund. Fill out a lengthy and privacy invading form and hope for the best.

This was a purchase of kits for a football club and so not an insignificant purchase.

They still have my money.

At all points they have been unhelpful and have reminded me of the "computer says no" character from Little Britain.

This was the first and last time using this company. Pro Direct for me going forwards.

Be aware.

DO NOT USE - Rubbish customer service, NO communication or order progress, items shown as in stock but actually there NOT stored in there warehouse they have to order them in. Requested if they could improve on the Delivery of which they just said NO and kept on saying it's a 7-15 working days, NOT very helpful at all....AVOID AT ALL COST.....

Very prompt and quick response when I made enquiries and asked further questions. Ashley was particularly helpful when processing a refund and explaining in detail the process of delivery times, etc. Highly recommend!

Third experience with discount football kits.
Really poor updates on orders.
Ordered kit over 2 weeks ago, all stock items. Hoping for fast delivery for start of season. Still not even dispatched.
Use another company if you need anything quick.

I recently bought about ten items of kit off Discount Football Kits for my team, and made an error in my order, to which I received an email from a very friendly and helpful member of staff, informing of my error and a solution to fix it. The matter was resolved easily through their professionalism, and when I received the garments they where of a very high quality including the embroidered badge of our club.
Very happy with their service and will definitely be using them again.

what a great company to deal with, had a problem on an item i ordered ,
not a problem atall we emailed a couple of times and done, comprimize that easy

thank you team.

First time using discountfootball and will 100% be using them again. Fast delivery & excellent customer service, special mention to Ashley for the prompt responses in sorting my order out. Thank you!