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Dishpatch Avis 2 860

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service, meal arrived in very sturdy box with ice packs on requested delivery date. Impressed with standard of meal. Ordered the Persian Meze, enjoyed putting the components together as per... Voir plus

Noté 5 sur 5 étoiles

We had the Mexican Drunken Chicken and it was absolutely delicious! The chicken was tasty and I really enjoyed the cheesy slaw and mojo rojo, just the right level of spice for me. I thought it was gre... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Food from Dishpatch is always excellent but this menu was absolutely sublime. I have never had such a tender and tasty steak and don't get me started on the lobster tail!

Noté 5 sur 5 étoiles

Scallops were large and juicy. The hazelnut and co riander butter gave a nice kick. Th provencal bourride was extremely generous in quantity and delicious. Again the tomato and chilli croutons reall... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Livraison de repas à domicile
  2. Service de livraison des courses

Écrit par l'entreprise

Bringing the best chefs, the biggest dining tables. Restaurant Experiences, delivered to your door nationwide. Part of the John Lewis Partnership


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

Exquisite Michel Roux meal for two

We had a delicious Michel Roux meal for Valentine’s Day. A really tasty and delicate saffron soup with scallops, followed by melt in the mouth beef wellington. The passion fruit dessert was really flavoursome - and just the right way to complete a truly excellent meal.

14 février 2026
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Réponse de Dishpatch

This is amazing to hear Louise and we're so pleased that you enjoyed your Valentine's day meal!

We hope you dine with us again sometime soon.

Best Wishes,
Team Dishpatch

Noté 1 sur 5 étoiles

SHAMBOLIC COMPANY

Ordered Michel Roux valentines meal 2 weeks in advance for Valentines Day. Got an email on the day it was due to be delivered to say we are not getting it. Totally ruined our special Valentines meal . Absolutely rubbish

13 février 2026
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Réponse de Dishpatch

Hi Sharon,

Thank you for leaving us your review and we're so sorry to hear about this.

Taking a look into the conversation you had with our support team it appears that DPD had been a big let down here and we can only apologise for the issue caused here. The support team reached out directly as soon as they were made aware of the report provided, though we fully appreciate that this was far from the experience we wish any of our customers to have in the slightest.

Best,
Team Dishpatch

Noté 5 sur 5 étoiles

Gorgeous food & portion size just…

Gorgeous food & portion size just right. Nice way to celebrate Valentine’s Day

14 février 2026
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Réponse de Dishpatch

This is great to hear Jackie and we're super happy you enjoyed your Valentine's day menu.

All the best,
Team Dishpatch

Noté 5 sur 5 étoiles

Absolutely delicious food

Absolutely delicious food, easy to prepare, very happy!

14 février 2026
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Réponse de Dishpatch

Thank you so much for your review and we're so pleased that you enjoyed your experience with us!

All the best,
Team Dishpatch

Noté 1 sur 5 étoiles

Valentine's dinner ruined

Valentine's dinner ruined by incompetent DPD delivery that was nearly six hours later than the end of their estimated time slot. As such I had to make alternative arrangements for dinner at the last minute. Dishpatch customer services team non existent along with DPD's customer service being missing in action. To add insult to injury, when DPD finally bothered to deliver late in the evening they just dumped it on the doorstep and ran without the courtesy of even ringing the door bell.
My advice is avoid Dishpatch at all costs.

14 février 2026
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Réponse de Dishpatch

Hi Pete,

Thank you for leaving us a review, we appreciate your feedback here. We're sorry to hear that DPD caused such a problem here and as our support team mentioned when you spoke to them it's far from the delivery experience we wish any of our customers to have in the slightest. We received your email rather late in the evening when our support hours were coming to an end and given busy periods, response time can vary, though we can see that our support team responded to you first thing the following morning.

As mentioned, this delivery experience has been escalated over to DPD though if there's anything further our support team can help with, do not hesitate to get in touch.

Best,
Team Dishpatch

Noté 1 sur 5 étoiles

Delayed without notification

Delayed beyond the date of the planned event. DPD have given me a random date, after some digging, without a choice. Dispatch did not notify my of the delay and there’s no phone number or quick way to contact customer service. I’m requesting a refund.

13 février 2026
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Réponse de Dishpatch

Hi David,

Thank you for leaving us your review and we're so sorry to hear that DPD had been a let down here, it's far from the experience we wish any of our customers to have in the slightest. With regards to our support team notifying customers, we do always try our best to reach out directly as soon as we're made aware of issues. We do not have a dedicated phone line here at Dishpatch though as many reviews can attest to, our support team is always more than happy to help as soon as they can via email.

Best Wishes,
Team Dishpatch

Noté 5 sur 5 étoiles

Loved the Butter Chicken Party!

Love the Butter Chicken Party! The food was fantastic, the instructions were easy, the timings all worked and we were really please for this special birthday dinner at home.

8 février 2026
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Réponse de Dishpatch

Thank you so much for choosing us for your Birthday dinner Jeremy! We're so happy that you enjoyed it.

All the best,
Team Dishpatch

Noté 5 sur 5 étoiles

We ordered the Indonesian Seafood Curry…

We ordered the Indonesian Seafood Curry by Rick Stein.
The starter of Thai fish cakes was amazing with a great dipping sauce.The main of Seafood Curry with a generous amount of fresh fish and prawns was excellent.

8 février 2026
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Réponse de Dishpatch

This is great to hear Sheila! Thank you for leaving us a review and we hope you dine with us again sometime soon.

Best Wishes,
Team Dishpatch

Noté 4 sur 5 étoiles

Find a better courier maybe?

The DPD courier let this service down as didn't bring to our door and didn't notify us it was left down the road. However, once my neighbour had the kindness to bring it over, we were really pleased with it. I am ill and cannot go out right now, this service brings excellent food to your door! The paneer dish was definitely much better than my local takeaway.

6 février 2026
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Réponse de Dishpatch

Thank you so much for your review Jackie and we're sorry to hear DPD had mis-delivered this, it's super frustrating, though we do hope that our support team was able to help.

Best,
Team Dishpatch

Noté 5 sur 5 étoiles

Really lovely Taste of Padstow …

Really lovely Taste of Padstow …. and it wasn’t Rick Stein🤣
Paul Ainsworth’s meal was delicious - the Rarebit was a triumph, the pasties were small bites of delight and the little hash browns were lovely. The additional sauces and complementary dishes just added the extra zings. Loved it. The ‘desert’ was fudge - I’m not a great fan of fudge, but this was glorious, fruity and sharp with no buttery sickness that usual puts me off fudge!
After this I shall be off to Padstow to check out the restaurant!
Many thanks - especially appreciate the half price offer which made this a real steal! Full price would still have been great value!
The snacky style of the meal, accompanied the English rugby victory a treat!

7 février 2026
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Réponse de Dishpatch

Thank you so much for your wonderful review Pat and if this has encouraged you to try the restaurant, this is a massive compliment so thank you so much!

All the best,
Team Dishpatch

Noté 5 sur 5 étoiles

Indonesian Curry

Rick Steins Indonesian Curry was a well-balanced meal with fish cakes loaded with fish and a sublime curry full of flavour.
Living in the north-west, I have never eaten food from Rick Stein before and this was an opportunity to check it out.
The menu was easy to prepare and to serve and make it look like a professionally served meal. A very enjoyable evening in, probably at a significantly lower cost than eating in one of his restaurants.

13 décembre 2025
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Réponse de Dishpatch

Thank you so much for your review Mark and we're glad that you enjoyed Indonesian Curry! Thank you so much.

Best Wishes,
Team Dishpatch

Noté 5 sur 5 étoiles

Excellent Customer Service thank you!

Have loved Dishpatch offerings for several years now, especially for gifting, and recently had reason to deal with their excellent Customer Service - no fault of theirs, entirely due to my own forgetfulness - however they sorted me out with speed, charm and grace which makes me love them even more!

31 janvier 2026
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Réponse de Dishpatch

Thank you so much for your review and we're so happy to hear you've enjoyed your experience with us throughout the years! The support team is always more than happy to help however they can, so if you ever need any support, please do not hesitate to get in touch with them!

Best Wishes,
Team Dishpatch

Noté 5 sur 5 étoiles

Lovely home cooked meals for special occasions

I cant fault this company and idea, yes you have to do some cooking but its all explained and gives you opportunity to talk and relax with family. Plenty of high quality ingredients, had a slight issue with booking and redeeming a credit but swift response to email and issue rectified quickly.

31 décembre 2025
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Réponse de Dishpatch

Thank you so much for your review Lynsey and we're glad to hear the support team was able to help!

Best Wishes,
Team Dishpatch

Noté 4 sur 5 étoiles

Getting a little bland and boring

Been a customer for several years now. You seem to be going “off the boil” - maybe the prices need to rise to get better flavours and textures. It’s all getting a bit brown and vac packed slow cooked. When you started you had vibrant flavours and pop up chefs/ restaurants. Now it seems to mainly be celebrity chefs with menus that don’t change significantly.
I get that designing a menu to be shipped and cooked at home comes with challenges but some restaurants manage this much better than others.
Our local Michelin star restaurant manages to change their menu every month with the boxes containing a great selection of interesting flavours and textures with some cooking from scratch required. They also provide the provenance of all the main ingredients especially meat and cheese and we are certain they are responsibly sourced.

31 janvier 2026
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Réponse de Dishpatch

Hi Frances,

Thank you for leaving us a review and this is a fair criticism.
With our menus as I'm sure you're aware, we do change them seasonally rather than monthly. Given our scale and delivering all over the UK, we like to ensure consistency when producing menus and due to the scale also it can be challenging to produce different menus monthly. This is however one major benefit of the Supper Club Membership - The members exclusive menus, which the team puts a lot of effort into producing, though we greatly appreciate your input on this. In terms of provenance, this is something the team is very conscious about and we're working on this, though if you ever have any questions about this with any of our menus, we'll be more than happy to help!

Best Wishes,
Team Dishpatch

Noté 4 sur 5 étoiles

Not cheap but reliable quality, good for a special occasion

Very tasty food which I have enjoyed with friends on several occasions
Portion sizes are generous always enough for three
quality is excellent and the delivery always comes right on time
I know its all the extras that makes it special but all the little packages can be a bit fiddly

2 février 2026
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Réponse de Dishpatch

Thank you for your review David and we're glad to hear that you've been enjoying your experience with us. We do try to keep all of our menus as simple as possible, though some can involve a little more preparation than others depending on the menu. You can always check the instructions for each of our menus on the webpage directly, so you'll know what's expected beforehand.

Best Wishes,
Team Dishpatch

Noté 5 sur 5 étoiles

Such a treat and a great alternative to…

Such a treat and a great alternative to a traditional take away. Customer service second to none which is unusual now.

31 janvier 2026
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Réponse de Dishpatch

Thank you so much for your review Viv and it's always a pleasure to help.

All the best,
Team Dishpatch

Noté 5 sur 5 étoiles

A last minute decision to enjoy a…

A last minute decision to enjoy a Dishpatch dinner. (Andi Oliver’s Chocolate curry goat).
We chose a favourite chef and she didn’t disappoint.
Well seasoned, fresh flavours, exceptionally balanced meal. Loved it!

31 janvier 2026
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Réponse de Dishpatch

Andi's Chocolate Curry goat doesn't disappoint Anna, it's a firm favourite for sure! So pleased to hear that you enjoyed it.

Best Wishes,
Team Dishpatch

Noté 4 sur 5 étoiles

Very efficient ordering and delivery

Very efficient ordering and delivery.
Butter chicken tasty and tender. Delicious dhal.
Prepartion could not have been easier.

31 janvier 2026
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Réponse de Dishpatch

Thank you so much for your review Stephen and we hope you get to dine with us again sometime soon!

Best,
Michael

Noté 5 sur 5 étoiles

Osso buco

A real treat, every course a pleasure!

On our second Supper Ckub subscription.

31 janvier 2026
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Réponse de Dishpatch

Thank you for your review Ruth!
The Osso Buco is something else, so we're glad to hear you enjoyed it and you're making the best our of your membership.

Best,
Team Dishpatch

Noté 5 sur 5 étoiles

First Time and Lovely

First time order and it was excellent.easy to prepare, large portions and full of flavour and textures. Super recipe (paneer) and I would suggest it for anyone! Looking forward to ordering again 😀

27 janvier 2026
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Réponse de Dishpatch

What a great review, John, thank you so much for taking the time to share your experience with us and we're glad to hear you'll be ordering again!

Best,
Team Dishpatch

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