Banner for Dishpatch

Dishpatch Avis 2 860

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service, meal arrived in very sturdy box with ice packs on requested delivery date. Impressed with standard of meal. Ordered the Persian Meze, enjoyed putting the components together as per... Voir plus

Noté 5 sur 5 étoiles

We had the Mexican Drunken Chicken and it was absolutely delicious! The chicken was tasty and I really enjoyed the cheesy slaw and mojo rojo, just the right level of spice for me. I thought it was gre... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Food from Dishpatch is always excellent but this menu was absolutely sublime. I have never had such a tender and tasty steak and don't get me started on the lobster tail!

Noté 5 sur 5 étoiles

Scallops were large and juicy. The hazelnut and co riander butter gave a nice kick. Th provencal bourride was extremely generous in quantity and delicious. Again the tomato and chilli croutons reall... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Livraison de repas à domicile
  2. Service de livraison des courses

Écrit par l'entreprise

Bringing the best chefs, the biggest dining tables. Restaurant Experiences, delivered to your door nationwide. Part of the John Lewis Partnership


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great food

Great food , easy to follow instructions and great value for money .

31 décembre 2025
Avis spontané
Logo de Dishpatch

Réponse de Dishpatch

Thank you so much Deborah!

All the best,
Team Dishpatch

Noté 5 sur 5 étoiles

Rick Stein's lobster thermidor…

Ordered Rick Stein's lobster thermidor as a special treat for New Year's Eve and it was fantastic. This was our first order from Dishpatch and we will defiinitely be trying other dishes during the year

31 décembre 2025
Avis spontané
Logo de Dishpatch

Réponse de Dishpatch

This is great to hear Sheila and we will look forward to having you dine with us again sometime soon.

Best Wishes,
Team Dishpatch

Noté 5 sur 5 étoiles

A box full of tasty food

When the box arrived and we took the ingredients out we felt a bit let down. But wow were we so wrong. Wonderful tasty food and the right portion size.
Definitely using again

1 janvier 2026
Avis spontané
Logo de Dishpatch

Réponse de Dishpatch

Thank you so much for your review John.
Portion sizes can be deceiving when opening everything and looking at them all individually though I
m glad to hear judgement was reserved until you enjoyed the menu.

We hope you enjoy your next experience with us just as much but hopefully more.

All the best,
Michael

Noté 5 sur 5 étoiles

Ordered the Celebration of Kanishka for…

Ordered the Celebration of Kanishka for New Year’s Eve and the Middle Eastern Festive Feast for Christmas Eve. Both were excellent, good portion sizes, high quality food and easy to prepare. Would definitely recommend.

24 décembre 2025
Avis spontané
Logo de Dishpatch

Réponse de Dishpatch

Thank you Nicola, we're so happy to hear you enjoyed your menu!
Thank you for sharing this with us.

All the best,
Team Dishpatch

Noté 4 sur 5 étoiles

The Kanishka Celebration was quite…

The Kanishka Celebration was quite tasty and very easy to prepare,Enough for two but it's best to taste the sauces first prior using them.
The meal definitely had a special Indian feel.

1 janvier 2026
Avis spontané
Logo de Dishpatch

Réponse de Dishpatch

Hi Ellis,

Thank you for leaving us your review and we're glad to hear you enjoyed your menu. Trying sauces before hand it always a good shout, as we do appreciate everyone has different spice tolerances.

All the best,
Michael

Noté 5 sur 5 étoiles

I ordered the Cafe Murano Bistecca alla…

I ordered the Cafe Murano Bistecca alla Fiorentina as a New Years eve meal. The portion sizes were just right and the food was great especially the beef. My husband kept mentioning how tasty it was the next day. One thing I would have liked is some sort of veg with the main meal. Would definitely recommend.

31 décembre 2025
Avis spontané
Logo de Dishpatch

Réponse de Dishpatch

Hi Laura,

Thank you for leaving us your review and we're glad to hear that you both enjoyed the Fiorentina! Traditionally the bistecca is usually served with the roasted potatoes and in this case the salsa verde to cut through, though your feedback is very much appreciated.

Best Wishes,
Team Dishpatch

Noté 5 sur 5 étoiles

Michel Roux Toffee Apple Pudding

Michel Roux Toffee Apple Pudding - absolute banger! It was absolutely delicious, very easy to prepare, and the portion sizes were perfect. An absolute delight!

29 décembre 2025
Avis spontané
Logo de Dishpatch

Réponse de Dishpatch

Thank you Marko, we're glad to hear you enjoyed it - though I believe this was purchased directly via Waitrose, though we're super glad that you enjoyed it.

Best Wishes,
Team Dishpatch

Noté 3 sur 5 étoiles

Could have been better

Pre ordering, delivery , packaging and cooking instructions spot on.
We were rather disappointed with the meal overall, 2 scallops for starter were quite small and once halved were no more than slithers, totally overwhelmed by the amount of hash potato served with it. Monkfish was lovely but the champagne sauce didn't have much flavour and although it came with a small portion of saffron potatoes, it was missing some veg.
The ganache tart for pud was very nice but nothing that I couldn't have made myself.
It was quite a disappointing New Year’s Eve celebration meal given it promised so much, we've had better through dishpatch so I would still order again and have just written this one off as a poor choice (albeit an expensive one).

31 décembre 2025
Avis spontané
Logo de Dishpatch

Réponse de Dishpatch

Hi Johnathan,

Thank you for your review and we're sorry to read about your disappointing experience here. We always want all of customers to fully enjoy their menu of choice and we're sorry for the disappointment caused here. We take feedback very seriously, so we'll be passing this over to the feedback team if they haven't recieved it already, though if there's anything further that we can help with at all, by all means do feel free to reach out directly to our support team, as they'll be more than happy to help.

Best,
Team Dishpatch

Noté 3 sur 5 étoiles

Disappointing NYE Experience

Second time we have used Dishpatch and we ordered the Michel Roux Beef Wellington Banquet.
Carbohydrate overload - sourdough, toasted brioche and chicken liver parfait, scallop and champagne soup was divine! Beef Wellington cooked wonderfully rare but no beef at the ends of the large croute casing.
Two very acidic elements on the plate - red wine jus and weirdly the celeriac & potato dauphinoise.
Absolutely stuffed after main course so never got round to the brioche bread and butter pudding (more carbs) with poached pears.
High priced menu which under delivered.
Addendum - we had the brioche bread and butter pudding the next day - stodgy and under flavoured and the poached pears were rock hard, even after warming in a saucepan.

31 décembre 2025
Avis spontané
Logo de Dishpatch

Réponse de Dishpatch

Hi Dolly,

This for sure sounds like this menu has been a let down here, we're so sorry to hear you've had this experience. We'll get your feedback passed over to the team directly, though if you do have any additional feedback at all, please do not hesitate to get in touch with our support team, as they'll be more than happy to help further.

Best,
Team Dishpatch

Noté 4 sur 5 étoiles

Very interesting meal

Very interesting meal - Peruvian suckling pig. Unusual starter and delish choc mousse pudding. Tuna ceviche was excellent. Reasonable price (had discount). Prompt delivery. Instructions easy to follow. Cooking time short and allowed time for G&T midway.

31 décembre 2025
Avis spontané
Logo de Dishpatch

Réponse de Dishpatch

Thank you so much for your review Ian and we're glad that you enjoyed it! We'd like to take credit for the mid way G&T of course, all part of the plan!

So pleased you enjoyed.
Team Dishpatch

Noté 5 sur 5 étoiles

Wow !

Had the Lobster Biryani Feast by Empire Empire and it was Spectacular. One of the best Dispatch menus we have had

1 janvier 2026
Avis spontané
Logo de Dishpatch

Réponse de Dishpatch

This is huge praise Gavin! Thank you so so much!

All the best,
Team Dishpatch

Noté 5 sur 5 étoiles

Murano Bistecca alla Fiorentina

Murano's Bistecca alla Fiorentina is one of our favourites - the beef centrepiece remains consistently delicious and the full menu varies enough to keep it interesting. Prep is relatively easy with clear instructions about timings etc.

31 décembre 2025
Avis spontané
Logo de Dishpatch

Réponse de Dishpatch

This is great to hear Marilyn, the Fiorentina is something else so we're so pleased that you enjoyed it.

Best Wishes,
Team Dishpatch

Noté 5 sur 5 étoiles

Beef Wellington banquet

It was our first order from Dishpatch.
We had the beef wellington banquet and it was superb.
Will definitely order again soon.

31 décembre 2025
Avis spontané
Logo de Dishpatch

Réponse de Dishpatch

HI Aleksandra!
Thank you so much for leaving us your review and we're so pleased to hear you enjoyed your first experience with us! We hope that whatever menu you choose next is just as fabulous, if not more so.

All the best,
Team Dishpatch

Noté 5 sur 5 étoiles

Delicious celebration at home

Our Champagne Monkfish celebration dinner by Paul Ainsworth was delicious. With clear instructions and illustrations on how to serve the meal, we did indeed have a celebration dinner.

31 décembre 2025
Avis spontané
Logo de Dishpatch

Réponse de Dishpatch

This is great to hear Liz and we're so pleased that you enjoyed your Monkfish.

Best Wishes,
Team Dishpatch

Noté 4 sur 5 étoiles

Food was excellent

Food was excellent. Delivery was great.
I thought it was a bit expensive for what we had.

1 janvier 2026
Avis spontané
Logo de Dishpatch

Réponse de Dishpatch

Thank you for your review Mary.
We're sorry to hear that whilst you enjoyed your menu that the price wasn't reflective of your experience. We do have our Supper Club Membership, which is super amazing as customers get regular membership discounts, along side their voucher codes etc, so if you order from us regularly, it's for sure a massive benefit.

Best,
Team Dishpatch

Noté 5 sur 5 étoiles

Excellent "cook at home"meal

The food arrived on time and very well packed - all ingredients were in separate containers . In fact we only ate 3 or the 4 courses and keep one course for breakfast the next day . The meal was easy to cook and didn't involve much more than opening the various jars and assembling the meal.
The slight issue was that the potatoes whilst cooked didn't crisp in their allotted time but this didn't detract from the overall meal
It was quite expensive at £90 but considering what we received was worth the money

31 décembre 2025
Avis spontané
Logo de Dishpatch

Réponse de Dishpatch

Hi Ian,

Thank you for sharing your experience with us and we're glad to hear that despite the slight issues with the cooking time that you enjoyed your experience with us. This being said we hope that you thoroughly enjoy whichever menu comes next.

All the best,
Team Dishpatch

Noté 5 sur 5 étoiles

We had the champagne monkfish menu we…

We had the champagne monkfish menu we have been to Paul Ainsworth restaurant in Padstow and this menu was as good as eating in his restaurant would recommend excellent

31 décembre 2025
Avis spontané
Logo de Dishpatch

Réponse de Dishpatch

This is huge praise Martin! Thank you so much for sharing your experience with us.

All the best,
Team Dishpatch

Noté 3 sur 5 étoiles

This was our 2nd delivery

This was our 2nd delivery - the first was not good (Cassoulet) but customer services rectified our complaint extremely well. This order was for Paul Ainsworth Champagne Monkfish. The starter was lovely - although a meagre portion but acceptable as the overall dish was very tasty. The main was the monkfish and it didn't turn out particularly well as it hadn't been prepared very well and there was still a fair amount of skin on it which made it tough and unenjoyable to eat. The saffron potatoes were undercooked and not overly appealing. The clam and cockle champagne sauce was good as was the dessert.
For the price paid we were disappointed I'm afraid

31 décembre 2025
Avis spontané
Logo de Dishpatch

Réponse de Dishpatch

Hi Carol,

Thank you for leaving us your review and we're sorry to hear about these experiences, it's far from the norm. We'll get this passed over to our feedback team, though we do always highly encourage customers to leave feedback directly on the feedback forms, though if you do have any additional feedback at all, please do not hesitate to get in touch with our support team, as they'd be more than happy to help.

Best,
Team Dishpatch

Noté 5 sur 5 étoiles

A night off from cooking

A night off from cooking, New Year's Eve at home. Love Michael Roux and thought why not.
I usually cook Beef Wellington on Christmas Day, but what a fantastic treat. The whole menu was great.
Will defo be ordering again.

31 décembre 2025
Avis spontané
Logo de Dishpatch

Réponse de Dishpatch

Thank you for leaving us your review Shirley and we're glad to hear you enjoyed your Beef Wellington. We hope you get to dine with us again sometime soon.

All the best,
Team Dishpatch

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus