Sweet Home Vacation Avis 

219
TrustScore 2 sur 5

1,8

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Almost anything that could go wrong did. From lack of bowls,plates, pots and pans to hole in the ceiling that leaked whenever it rained,microwave that worked when it wanted,kitchen fridge leaking wate... Voir plus

Noté 2 sur 5 étoiles

The individual representative from sweet homes who helped us arrange our stay in Florida was GREAT to deal with. She was very nice on the phone and would respond to emails right away. However, the h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We rented the property for our kids and grandkids to spend their spring break in Florida. The house was perfect, lots of room for everyone and the location was very central to all of the venues. The... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I was in the shower when my wife started yelling from below. The tubs pipes were leaking and coming through the bottom floor ceiling into the kitchen. We had to leave for the day and they said they wo... Voir plus

À propos de l'entreprise

  1. Location de vacances
  2. Agence de voyages

Informations provenant de diverses sources externes

Welcome to Sweet Home Vacation! Established in 2010, we have now grown to over 1800+ beautiful homes around Walt Disney World in Orlando Florida, and have welcomed thousands of happy guests to our homes. If you have any questions about our homes, please feel free to contact us at any time and our Reservations Team will do our best to assist you. We will make sure you find a beautiful home that suit your needs for your next Dream Vacation in the Orlando area!


Coordonnées de contact

1,8

Bas

TrustScore 2 sur 5

219 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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1,8

Tous les avis

(219)

0 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Esta es mi segunda vacaciones en sweet…

Esta es mi segunda vacaciones en sweet home vacation , la primera ves la nevera se daño por casi 3 días duramos para k la arreglaran una compra de casi 400 dólares se nos daño y ni una disculpa nos dieron o un descuento para una próxima ves, en esta segunda ves vimos cómo 4 cuatro cucarachas una más grande k la otra ,llegamos el sábado el domingo estábamos en el área de la pisina y uno de los niños se sentó en una de las sillas y las sillas están viejas y tostadas por el sol , y se rompió nos fuimos a emergencia donde mi hermana tuvo k pagar 1500 dólares por curar al niño ya k le dieron 14 puntos y ellos venían de República Dominicana, llamamos a la oficina mandamos fotos y ando de la silla de las cortadas de mi sobrino y el bill y ni tomaron un minuto para llamarnos y saber cómo estaba todo o enk podían ayudar bueno no tengo mas nada k decir debí de poner 2 estrellas solamente😔

21 juillet 2018
Avis spontané
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Réponse de Sweet Home Vacation

Hola Penelope,

Gracias por tus valiosos comentarios!

Nos encantaría recibirte de nuevo en un futuro, por lo que podemos ofrecerte un descuento al regresar con nosotros!

Gracias por elegir Sweet Home Vacation, es un placer hospedarte!

Muchas Gracias,
Sweet Home Vacation

Noté 4 sur 5 étoiles

My family and I had a wonderful time

My family and I had a wonderful time. I didn't like that we had to pay $75.00 for that small grill and you had to pay #30.00 a day to heat the hot tub, I think they should have been included into the bill.

20 juillet 2018
Avis spontané
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Réponse de Sweet Home Vacation

Hi Revathy,

Thank you for your valuable feedback!

We are glad to hear that you managed to have a great stay.

We apologize for the confusion you had with the charges for optional amenities.

We would be happy to welcome you back to one of our homes and would love to offer you a special return guest discount for the inconveniences.

Thank you again for booking with us and it was a pleasure hosting your stay!

Kind Regards,
Sweet Home Vacation

Noté 5 sur 5 étoiles

Excellent service

Excellent service, beautiful villa with all the amenities, the swimming pool was perfect and the location is 5 star

19 juillet 2018
Avis spontané
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Réponse de Sweet Home Vacation

Hi Veronica,

Thank you for your kind words and praises!

It's great hear that you had a good experience in one of our homes.

We would be happy to welcome you back to one of our homes in the future and would love to offer you a special return guest discount!

Thanks for the business and it was a pleasure hosting your stay!

Kind Regards,
Sweet Home Vacation

Noté 5 sur 5 étoiles

So close to Disney

So close to Disney! Wonderful place!

19 juillet 2018
Avis spontané
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Réponse de Sweet Home Vacation

Hi Erika,

Thank you for your valuable feedback!

It's great to hear that you enjoyed your stay in one of our homes.

Please let us know if you are looking to book a future stay, we would be more than happy to offer a return guest discount.

Thanks again for the business and it was a pleasure hosting your stay!

Kind Regards,
Sweet Home Vacation

Noté 5 sur 5 étoiles

Senior Family Trip

SHV was wonderful to work with. We had some discrepancies with some things in the house, and they had someone come out withing 24 hours. The house was wonderful, amenities were great and the location was convenient to golf, grocery, and entertainment.

14 juillet 2018
Avis spontané
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Réponse de Sweet Home Vacation

Hi Heather,

Thank you for your valuable feedback!

It's great to hear that you managed to enjoy your stay in one of our homes.

Please let us know if you are looking to book a future stay, we would be more than happy to offer a return guest discount.

We look forward to welcoming back to our home!

Kind Regards,
Sweet Home Vacation

Noté 5 sur 5 étoiles

They are the best.

12 juillet 2018
Avis spontané
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Réponse de Sweet Home Vacation

Hi Carolyn,

Thank you for your kind words and feedback!

We hope you had a great stay in Orlando.

We would be happy to welcome you back to one of our homes in the future and would love to offer you a special return guest discount!

Thanks for the business and it was a pleasure hosting your stay!

Kind Regards,
Sweet Home Vacation

Noté 4 sur 5 étoiles

Great place to visit

29 juin 2018
Avis spontané
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Réponse de Sweet Home Vacation

Hi Barbara,

Thank you for your valuable feedback!

It is great to hear that you enjoyed your stay in one of our homes.

Please let us know if you are looking to book in the future, we do offer over 2000 homes.

We hope to host your stay again with a special return guest discount.

Thanks again for the business and it was a pleasure hosting your stay!

Kind Regards,
Sweet Home Vacation

Noté 5 sur 5 étoiles

Everything was easy to follow

Everything was easy to follow, would recommend this company

29 juin 2018
Avis spontané
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Réponse de Sweet Home Vacation

Hi Barbara,

Thank you for your valuable feedback!

We are glad to hear that you enjoyed your stay in one of our homes.

Please let us know if you are looking to book a future stay, we would be more than happy to offer a return guest discount.

We look forward to welcoming back to our home!

Kind Regards,
Sweet Home Vacation

Noté 5 sur 5 étoiles

The Sweet Home Vacation reservation…

The Sweet Home Vacation reservation agent was excellent! The agent was knowledgeable, immediately responsive to my emails and helped with some unique requests of our group. The management company was, also, excellent! We had a couple of small issues and the management representative came to our rental within an hour and resolved the issues. Our rental home was beautiful just as represented in the marketing materials. I highly recommend Sweet Home Vacation rentals.

28 juin 2018
Avis spontané
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Réponse de Sweet Home Vacation

Hi Rosa,

Thank you for your kind words and praises!

It's great hear that you had a good experience in one of our homes.

We would be happy to welcome you back to one of our homes in the future and would love to offer you a special return guest discount!

Thanks for the business and it was a pleasure hosting your stay!

Kind Regards,
Sweet Home Vacation

Noté 5 sur 5 étoiles

Excellent place to stay when looking…

Excellent place to stay when looking for a nice vacation

17 juin 2018
Avis spontané
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Réponse de Sweet Home Vacation

Hi Catrina,

Thank you for your kind words!

We are glad to hear that you liked one of our homes!

Please let us know if you are looking to book a future stay, we would be more than happy to offer a return guest discount.

We look forward to welcoming back to our home!

Kind Regards,
Sweet Home Vacation

Noté 5 sur 5 étoiles

It was amazing!

30 mai 2018
Avis spontané
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Réponse de Sweet Home Vacation

Hi Ernesto,

Thank you for your valuable feedback!

We are glad to hear that you had a great stay.

We would be happy to welcome you back to one of our homes in the future and would love to offer you a special return guest discount.

Thank you again for booking with us and it was a pleasure hosting your stay!

Kind Regards,
Sweet Home Vacation

Noté 5 sur 5 étoiles

I have done a review already

I have done a review already. I don't understand why I am being asked to do it again.

25 mai 2018
Avis spontané
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Réponse de Sweet Home Vacation

Hi John,

We are sorry about our automated invitations for a review in all the different places. Below is the review you submitted on our website:

"I have used Sweet Home Vacations for condo rental 3 times now. The accommodations have been excellent. I would rate as 4.5 stars if I could do half a star. The only very minor issue with this condo was that air conditioning couldn't quite keep up. I attribute this to them only using single pane glass windows which means heat transfer is easy. Other condos I have rented use a combination door lock. This complex uses a key lock box that holds a chip key. Since there were five of us we had to be mindful who has or needs the key. These minor issues in no way messed up our vacation. We have been quite satisfied with each occasion we used Sweet Home to book our rentals. We even leave unopened, non-spoiling items as a "tip" for those that clean up after us (and we are NOT filthy guests). The process is painless. Only chore is browsing all the wonderful selections available.The property management do a great job in keeping the complex clean and tidy. Gate security is very courteous. It was a bit of a walk to the trash compactor but was a none issue."

We want to thank you for writing us a valuable review so that we may better improve the experience for our guests in the future.

We would be happy to welcome you back to one of our homes in the future and would love to offer you a special return guest discount.

Thank you for choosing Sweet Home Vacation and it's a pleasure hosting your stay!

Kind Regards,
Sweet Home Vacation

Noté 2 sur 5 étoiles

Wasn't worth it.

The individual representative from sweet homes who helped us arrange our stay in Florida was GREAT to deal with. She was very nice on the phone and would respond to emails right away. However, the house we stayed in was much to be desired. From poor to no lighting, a pool that we couldn't swim in until our last day because there was no hydro to it (and payed extra for), batteries missing from remotes to cheap fixtures(bathroom vanity)/furniture that were falling apart. Really have no desire to book with sweet homes after this experience.

6 mai 2018
Avis spontané
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Réponse de Sweet Home Vacation

Hi Monica,

Thank you for your valuable feedback, as it is important for us, so we can improve and make every stay, a better stay.

I am sorry to hear that your stay was not of the quality we expect.

I hope we have a chance in the future to prove to you that we can correct these issues.

We would be happy to welcome you back to one of our homes in the future and would love to offer you a special return guest discount.

Thank you again for booking with us and it was a pleasure hosting your stay.

Kind Regards,
Sweet Home Vacation

Noté 5 sur 5 étoiles

Loved the house we rented through them…

Loved the house we rented through them and their property manager was great.

5 mai 2018
Avis spontané
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Réponse de Sweet Home Vacation

Hi Pearl,

We thank you for your feedback and it's great to hear that you enjoyed your stay!

We actually offer over 2000 units in Orlando area. Please let us know if you are looking to book a future stay, we do offer a return guest discount.

Thanks again for the business and it was a pleasure hosting your stay!

Kind Regards,
Sweet Home Vacation

Noté 5 sur 5 étoiles

Excellent

Excellent. I would book through them again.

26 avril 2018
Avis spontané
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Réponse de Sweet Home Vacation

Hi Jessica,

Thank you for your kind words!

We are glad to hear that you enjoyed your stay!

Please let us know if you are looking to book a future stay, we would be more than happy to offer a return guest discount.

We look forward to welcoming back to our home!

Kind Regards,
Sweet Home Vacation

Noté 4 sur 5 étoiles

Our Vacation

I loved everything in the house. However we couldn't be able to watch TV we didn't know how to make it work, the directions were confuse on how to make it work. The distance was a challenge for us because the transportation. We used Uber to go to the Theme Parks and the cost was outreaches between $30-$60 each way.

23 avril 2018
Avis spontané
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Réponse de Sweet Home Vacation

Hi Jacqueline,

It's great to hear that you liked one of our homes and we want to thank you for your precise feedback.

We apologize for the inconvenience you had with the TV, we are currently working on revising our instructions with better guidance.

Getting around Orlando is easy, however we highly recommend taking advantage of a rental car as it will definitely add flexibility and convenience to your vacation.

We hope to be able to host your stay again in the future with a special return guest discount.

Thank you again for your business and your feedback.

Kind Regards,
Sweet Home Vacation

Noté 5 sur 5 étoiles

My family and I had a great time

My family and I had a great time! The house was extremely nice. Extremely clean and nobody bothered us at all. Very nice environment. Staff is EXCELLENT ALSO WAS EASY TO BOOK.

19 avril 2018
Avis spontané
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Réponse de Sweet Home Vacation

Hi Vee,

Thank you for your kind words and praises!

It's so great to hear that you and your family enjoyed your stay.

Please let us know if you are looking to book a future stay, we would love to offer a return guest discount.

We look forward to welcoming you back to our home!

Kind Regards,
Sweet Home Vacation

Noté 5 sur 5 étoiles

very nice

Very nice stay

13 avril 2018
Avis spontané
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Réponse de Sweet Home Vacation

Hi Beverly,

Thank you for your valuable feedback.

We are glad to hear you enjoyed your stay!

We would be happy to welcome you back to one of our homes in the future and would love to offer you a special return guest discount.

Thank you again for your business and it was a pleasure hosting your stay.

Kind Regards,
Sweet Home Vacation

Noté 5 sur 5 étoiles

I've stayed with Sweet Home Vacations…

I've stayed with Sweet Home Vacations on many different occasions. Each time my stay has been pleasant. They are truly the definition of home away from home. I would recommend anyone to book with them you will not be disappointed. THANKS SWEET HOME VACATIONS!!!

13 avril 2018
Avis spontané
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Réponse de Sweet Home Vacation

Hi Luttrellis,

Thank you for your kind words and praises!

It's so great to hear that you enjoy your stay every time.

Please let us know if you are looking to book in the future, we do offer over 2000 homes.

We hope to host your stay again with a special return guest discount.

Thanks again and we look forward to welcoming you back!

Kind Regards,
Sweet Home Vacation

Noté 5 sur 5 étoiles

The villa was perfect for our family

The villa was perfect for our family! It was spacious, clean, and absolutely beautiful!! Looking forward to staying again!

13 avril 2018
Avis spontané
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Réponse de Sweet Home Vacation

Hi Shamara,

Thank you for your kind words and praises!

We are glad to hear that you enjoyed your vacation.

Please let us know if you are looking to book a future stay, we do offer over 2000 homes.

We would be happy to welcome you back to one of our homes in the future and would love to offer you a special return guest discount.

Thanks again and it was a pleasure hosting your stay!

Kind Regards,
Sweet Home Vacation

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