Distant Journeys Avis 

553
•
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

Having been on an amazing trip last February to Southern India with Distant Journeys on a solo holiday, I decided to dip my toe in the water again. I want to visit Vietnam and Cambodia as well as S... Voir plus

Noté 5 sur 5 étoiles

Everyone has been very helpful and very patient with me and really friendly. All of the Staff rang me back when they said they would even though they were very busy and always answered my questions p... Voir plus

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Noté 5 sur 5 étoiles

I have had an excellent experience booking my next adventure with Distant Journeys. The tour advisor was only to happy to answer all my questions and guide me through the small print without attemptin... Voir plus

Noté 5 sur 5 étoiles

A great company to deal with . Tried 3 different travel companies for a trip to India 2 didn’t call me back . At Distant Journeys the phone was answered promptly by Jay who was incredibly helpful . He... Voir plus

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À propos de l'entreprise

  1. Voyagiste

Écrit par l'entreprise

Award-winning escorted tours to Australia, New Zealand, South Africa, India, Sri Lanka, Japan, Vietnam & Cambodia and Canada & Alaska.


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4,7

Excellent

TrustScore 4.5 sur 5

553 avis

5 étoiles
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1 étoile

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A répondu à 83 % de ses avis négatifs

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4,7

Tous les avis

(553)

166 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great booking experience- solo trip to Japan

Have booked a solo trip to Japan. The information on website is really clear and the booking experience was really good. Didn’t feel rushed, answered my questions in a friendly and professional way. So far my experience with this company has been excellent. Very much looking forward to my trip next year.

31 juillet 2026
Avis spontané
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Réponse de Distant Journeys

Thank you for taking the time to share your experience.

We are thrilled that you have chosen Distant Journeys for your upcoming trip to Japan. Booking a holiday is an exciting part of the journey and it is wonderful to hear that you found the process straightforward, informative and enjoyable.

Our team prides itself on taking the time to understand each guest's plans and answer any questions they may have, so your kind comments are greatly appreciated.

Thank you for placing your trust in us. We are delighted that your experience has been so positive so far and hope your countdown to Japan is filled with excitement. We look forward to helping make your holiday everything you hope it will be.

Warm regards,
Distant Journeys

Noté 5 sur 5 étoiles

Amazing tours, guides and a great company!

We travelled with Distant Journeys on both the Very Best of New Zealand and Very Best of Australia tours earlier this year. Both individual tours were excellent and so well organised by our local tour guide. Despite the issue in the Persian Gulf kicking off mid tour, the company did a fantastic job in managing such a fraught situation and flexing our itinerary to get us home safely. Thanks for everything!

1 février 2026
Avis spontané
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Réponse de Distant Journeys

We are delighted to hear how much you enjoyed both our Very Best of New Zealand and Very Best of Australia tours. It is fantastic to know that everything was so well organised and that your Tour Managers helped make the experience such a memorable one.

We also greatly appreciate your kind comments about the support provided during the unexpected disruption. We understand how concerning situations like this can be and were committed to doing everything possible to ensure our guests were well looked after and returned home safely.

Thank you for travelling with Distant Journeys. Your feedback means a great deal to us and we hope to welcome you on another adventure in the future.

Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

Just booked with Distance Journey

Just booked with Distance Journey, rang to book very helpful at customer services and was a very competitive price, first time using them and would recommend them so far

25 août 2026
Avis spontané
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Réponse de Distant Journeys

It is wonderful to know that our team were helpful and that you found the process straightforward and good value.

Thank you for choosing Distant Journeys for your upcoming holiday. As a first time traveller with us, your recommendation means a great deal and we look forward to making your holiday every bit as enjoyable as the booking experience.

Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

Superb

Having enjoyed a superb tour with Distant Journeys last Autumn (Golden Triangle) we decided to book another tour (Egypt) for 2027. The booking process couldn't have been easier or better and we commend the member of staff who dealt with our booking. Excellent all round service from DJ.

8 juillet 2026
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Réponse de Distant Journeys

We are thrilled to hear that you enjoyed your Golden Triangle tour so much that you decided to book your next adventure with us. It is wonderful to know that the booking process for your Egypt tour was smooth and that our team who provided such excellent service.

Your continued trust means a great deal to us and we look forward to helping you create another unforgettable holiday in 2027.

Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

Great overall experience booking…

Great overall experience booking through Distant Journeys.
Cannot recommend them highly enough.
Jack explained everything so clearly and was extremely knowledgeable.
So easy. Looking forward to going on our holiday of a lifetime.
Will use them again for sure.

2 juin 2026
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Réponse de Distant Journeys

We are delighted to hear that you had such a positive experience booking with us. It is especially pleasing to know that Jack's knowledge and clear guidance helped make the process so straightforward and enjoyable.

Thank you for your recommendation and for placing your trust in Distant Journeys for your holiday of a lifetime. We look forward to helping make it a truly special experience and hopefully welcoming you back for many more adventures in the future.

Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

Single tours great options available

I’ve yet to take my trips but so far have had great help and support through the selecting and confirming my trip options. They have a good range of trips with support throughout which for a single traveller inspires confidence and shows they think of all travelers. Looking forward to my 2 trips booked.

1 juillet 2026
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Réponse de Distant Journeys

We are delighted to hear that our team has been able to support you throughout the process of choosing and booking your holidays. It is especially pleasing to know that, as a solo traveller, you feel confident and reassured travelling with us.

Thank you for choosing Distant Journeys for your upcoming adventures. We look forward to helping make both trips truly memorable.

Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

Excellent customer service and all the…

Excellent customer service and all the staff I have spoken to have been very helpful. That is why I chose Distant Journeys to travel with. I phoned them first to ask about tour that I was interested in, I wasn’t rushed and felt at ease asking questions about the tour.
It’s all been very straightforward so far.

29 juillet 2026
Avis spontané
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Réponse de Distant Journeys

We are delighted to hear that our team has made such a positive impression and that you found everyone helpful and approachable. Choosing a touring holiday is an important decision, so it is wonderful to know that you felt comfortable asking questions and never felt rushed when discussing your plans with us.

It is also great to hear that the booking process has been straightforward so far. We truly appreciate the trust you have placed in Distant Journeys and look forward to helping you enjoy a fantastic holiday.

Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service from start to end on our Indian trip. Booking was easy even with our request to fly business class from Manchester. Our trip home was extended by 2 days due to the middle east problems but Distant Journeys took care of us, flying us from India to Sri Lanka, providing fully catered accommodation there, chartering an aircraft to fly us back to Stansted then providing coaches to take us back to our original airport. We could not have been more well looked after and communication was excellent throughout. Would not hesitate to travel with them again.

22 février 2026
Avis spontané
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Réponse de Distant Journeys

We are delighted to hear that you enjoyed your India tour and that our team provided excellent service from the moment you booked your holiday. It is great to know that we were able to accommodate your travel preferences and ensure everything was straightforward from the outset.

We are particularly grateful for your kind comments regarding the support provided during the unexpected disruption to your journey home. We understand how stressful situations like these can be and are pleased that our team was able to look after you and keep you informed every step of the way.

Thank you for your trust and confidence in Distant Journeys. We are thrilled to hear that you would travel with us again and look forward to welcoming you on another adventure in the future.

Warms regards, Distant Journeys

Noté 5 sur 5 étoiles

Magnificent New Zealand

We travelled for the first time with Distant Journeys to New Zealand and what a great choice for my 50th birthday! Booking was done at Olympia travel exhibition and ladies were so helpful and knowledgeable that we booked it immediately there. Customer service was amazing both in London and Auckland. They gave me the best memorable birthday I could wish for.
We did Magnificent New Zealand. I highly recommend this tour. It's perfect and enough in Itinerary for you to experience this magnificent country.
We were looked after by two amazing tour guides/ drivers Simon and Jerry who made the journey so fun and memorable for us.
The coach was very comfortable with AC. Hotels were fabulous, comfortable and near city centres.
The App was very useful throughout journey.

9 février 2026
Avis spontané
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Réponse de Distant Journeys

We are delighted that you chose Distant Journeys for your 50th birthday and that your Magnificent New Zealand tour was such a memorable experience. It is wonderful to hear that our teams in both the UK and New Zealand looked after you so well throughout your journey.

We are especially pleased that Simon and Jerry helped make your holiday so enjoyable, and that you were happy with the hotels, coach travel and our app.

Thank you for your recommendation. We are honoured to have been part of such a special celebration and hope to welcome you on another adventure soon.

Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

Distant Journeys… helpful and informative.

Distant Journeys provided a wonderful, well organised tour of New Zealand and Australia. The tour guides were friendly, caring and informative.
When the Iran war began and we were stranded with no way home DJ stepped up and provided accommodation and assistance with flights home five days later.
I would certainly recommend them and intend to use them again.

10 mars 2026
Avis spontané
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Réponse de Distant Journeys

We are so pleased that you enjoyed your New Zealand and Australia tour and that our team helped make it such a memorable journey. Your comments about our Tour Managers are especially appreciated, and we will be sure to pass on your kind words.

We also appreciate your recognition of the support provided when the conflict in Iran disrupted your travel plans. We know how worrying circumstances like that can be and we are pleased we were able to assist you and help get you home safely.

Thank you for your recommendation and continued confidence in Distant Journeys. We look forward to helping you discover another incredible destination in the future.

Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

Wouldn’t use any other company

We first used Distant Journeys in 2025 for their Best of Japan tour. From the outset the staff could not have been more helpful, answering all my questions and ensuring that we were able to get everything we wanted included on our trip.
The tour itself was extremely well organised and we saw so much in the time we were there. Travelling with Distant Journeys gave us access to many experiences we would not have been able to organise if we had travelled independently. The most moving of these was listening to a survivor of Hiroshima.
Our tour guide was outstanding. He was incredibly knowledgeable and definitely went above and beyond. On the first night in a new place he took us on an orientation tour so that we knew how to get around and where the best places to eat were. He had prepared a lot of information for us and shared this during coach journeys to the next stop.
I have recommended the company to many of our friends.

When it came to booking a tour of India I didn’t hesitate to contact Distant Journeys again. We have booked the Golden Triangle and Goa trip. Once again the staff were really helpful and we have personalised the trip to give us more time in Goa. We know we will be well looked after and are really looking forward to our next adventure

25 mai 2026
Avis spontané
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Réponse de Distant Journeys

We are delighted to hear how much you enjoyed your Very Best of Japan tour, especially the unique experiences and the support provided by your Tour Manager. It is always rewarding to know these special moments leave a lasting impression.

We are also thrilled that you have chosen Distant Journeys for your upcoming Golden Triangle and Goa holiday. Thank you for your recommendations and continued trust in us. We look forward to looking after you on your next adventure.

Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

We had an amazing 31 day trip to New Zealand &…

We had a 31 day trip to New Zealand & Australia back in March and to say it was thoroughly enjoyable would be an understatement.
Everything worked like clockwork and the guides (and Vlad, our driver in NZ) were exceptional, especially Saul in NZ, he was just incredible.
Distant Journeys were as we had hoped, exceptional and will definitely be using them again for our next big adventure.

10 mars 2026
Avis spontané
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Réponse de Distant Journeys

We are delighted to hear how much you enjoyed your 31 day journey through New Zealand and Australia. It is fantastic to know that everything ran smoothly and that our team helped make your experience so memorable.

We are especially pleased to hear your kind words about Saul and Vlad. They are both passionate about creating exceptional experiences for our guests and will be thrilled to know they made such a positive impact on your holiday.

We are honoured by your recommendation and look forward to helping you plan your next big adventure.

Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

They are so helpful and lovely to talk…

They are so helpful and lovely to talk to they explain everything as you want it would use them again, thanks guys

29 juillet 2026
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Réponse de Distant Journeys

Great to hear that you found the team helpful and they were able to explain everything to you. Have a lovely holiday and thank you for reviewing the service we have given you, warm regards, Distant Journeys Team

Noté 5 sur 5 étoiles

We had a fantastic time starting with…

We had a fantastic time starting with Singapore then a tour of Australia finishing off in Sydney for NYE unbelievable experience. Then Hong Kong on the way home. Truly a memorable trip with brilliant tour guides thoroughly recommend this company. In fact it was so good we have booked the China and Japan tour next year

8 décembre 2025
Avis spontané
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Réponse de Distant Journeys

Fantastic to hear that you enjoyed your time in Singapore, Australia and lastly Hong Kong. It is fantastic to read you had an unbelievable experience which has left you with lasting memories and booking your next trip to China and Japan with us. We truly value your custom and look forward to welcoming you back on tour. Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

Wild Sri Lanka

We were very pleased with the service given by Adam. From the moment he answered our telephone call he dealt with all our questions in a knowledgeable, efficient and friendly manner. We are now looking forward to our trip Wild Sri Lanka in January.

3 août 2026
Avis spontané
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Réponse de Distant Journeys

We are so pleased you have chosen us to take you to Sri Lanka, you are guaranteed to have a wonderful time. It is great to read that Adam delivered a fantastic level of service and was able to answer all your questions in a knowledgeable, efficient and friendly manner, which is what we would always strive to deliver here at Distant Journeys. Have a great tour and we look forward to hearing all about it, Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

Brilliant holidays

We have been with distant journeys twice (Australia and Costa Rica) The tour guides are so knowledgeable and passionate about their country which makes the holiday more enjoyable ( just booked Sri Lanka)

4 avril 2026
Avis spontané
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Réponse de Distant Journeys

Thank you so much for your continued support and for choosing to travel with us not just once, but twice already.

We are delighted to hear how much you enjoyed both Australia and Costa Rica, and especially that the knowledge and passion of our local guides helped make your experiences even more enjoyable. We believe that bringing each destination to life through the people who know it best is such an important part of any holiday.

It is particularly wonderful to hear that you have already booked Sri Lanka with us. The fact that you have chosen to travel with Distant Journeys again means a great deal to us and we are truly grateful for your trust and loyalty.

We look forward to helping you create many more unforgettable memories on your next adventure.

Warm regards, Distant Journeys

Noté 1 sur 5 étoiles

Booked a holiday to Australia in March…

Booked a holiday to Australia in March 2026 costing over £13k. Only two weeks ago did they contact me asking for details to complete my tourist visa application. On Tuesday 18th August they emailed me to say my tour had been cancelled due to insufficient numbers. I had bought currency, guide books etc and non refundable hotel for the night before my flight. I will get my money back for the holiday I won’t get back all the other things I paid for so am out of pocket with no holiday. A poor business if they can’t fulfil bookings. This is hugely disappointing as have now booked with “just you” who have a similar itinerary and have guaranteed the departure. I won’t be using distant journeys again

20 août 2026
Avis spontané
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Réponse de Distant Journeys

We are truly sorry to hear of your disappointment following the cancellation of your Australia tour. We completely understand how frustrating this situation must have been.

Whilst we occasionally have to make the difficult decision to cancel a departure if minimum numbers are not reached, we appreciate that this can have an impact beyond the holiday itself. We are sorry for the inconvenience and disappointment this caused, especially given how much you were looking forward to your trip.

We sincerely appreciate that you considered travelling with us and are sorry that on this occasion we were unable to provide the experience you expected.

Warm regards, Distant journeys

Noté 1 sur 5 étoiles

Misleading pricing system

We travelled to India with this company in 2023. We had an amazing experience.
From booking the holiday the staff were helpful and guided us through every stage. Vikram, the tour guide in India was the best.
Forward 3 years we were looking forward to booking a holiday to Uzbekistan. The price in the brochure for May was a total of £7390 for 2 people - £200 discount. We were told the tour was booked up but could go 2 weeks later. We got in touch with Distant Journeys and was quoted £8,780.
We looked on line for the same date and the holiday was £7,990.
We phoned Distant Journeys back and was told the £1,390 increase was down to flight increases and trouble in the Middle East.
The lady we spoke to was very dismissive and quite rude. A million miles away from the staff we had spoken to on our last booking. When I told her there was no transparency and the brochure was misleading she pointed out that possible fuel surcharges were mentioned in the brochure. However, we cannot believe that these surcharges could account for the £1,390 increase. We suspect that as their tours are selling out they are taking the opportunity to make more money.
Finally, if you’re booking with this company please check your paperwork. Our quote was made out to someone with a completely different name.

15 août 2026
Avis spontané
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Réponse de Distant Journeys

We are delighted to hear that you had such an amazing experience and that Vikram and our team helped make your previous holiday so memorable. For that reason, we are particularly sorry to learn that your recent experience left you feeling disappointed.

We appreciate your concerns regarding the cost of your Uzbekistan holiday. Our Price Promise ensures that all guests travelling on the same tour and departure date pay the same tour price. However, from time to time, airlines apply additional surcharges due to factors such as increased fuel and operating costs. Unfortunately, these charges are set by the airlines and are outside of our control. We completely understand that this can be frustrating, particularly when planning and budgeting for a holiday.

We are also sorry to hear that you felt the service you received did not reflect the high standard you experienced when booking your India tour. Providing helpful, friendly and professional support is extremely important to us and we regret that this was not your impression on this occasion.

In addition, we would like to apologise for the error on your quotation. Attention to detail is paramount and we have addressed this with the relevant team. We are sorry that this mistake occurred and that this was not the experience you should have received.

Thank you again for bringing your concerns to our attention. While we appreciate this experience has been disappointing, we are grateful for your previous support and pleased that your India holiday left you with such fond memories. We wish you all the very best with your future travel plans.

Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

My first trip with this tour company…

My first trip with this tour company and it was fantastic. The tour guide and tour manager were absolutely great. They were ready to assist us in every possible way. The itinerary, the trips and the choice of hotels were superb. An unforgettable trip of a lifetime.

16 mai 2026
Avis spontané
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Réponse de Distant Journeys

We are delighted to hear that your first tour with us to Japan was so successful. We recognise the importance of having a knowledgeable tour guide and they really are fantastic at what they do. Its heart-warming to read that your trip was a unforgettable one and you have come away with lasting memories. Hopefully we will have the pleasure of you joining us again on another trip of a lifetime. Warm regards, Distant Journeys

Noté 4 sur 5 étoiles

We had an excellent holiday with…

We had an excellent holiday with Distant Journeys in Japan. Everyday was different and we had many activities and experiences that we would have missed if we had not been on an organised trip. Our Japanese guides were amazing and extremely knowledgeable but the only fault was that our English guide was unable to join, us so we weren't given as much information as groups on the same trip ahead of us, eg printed itineraries for the day, departure time from hotels, train information etc. The Japanese guides weren't given information on individual passengers, such as birthdays or celebrations that were taking place and they apologised for not knowing, which was a fault of Distant Journeys, for which they haven't apologised or compensated anyone.

13 mai 2026
Avis spontané
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Réponse de Distant Journeys

We are pleased to hear that you enjoyed your time in Japan and found the Japanese guides amazing and extremely knowledgeable. We are sorry that we were unable to provide an English tour manager on this occasion which impacted when it came to imparting information on the group. All information relating to each customer, whether date of birth or special celebrations are automatically passed to our overseas agents and forms part of the rooming list we provide, this said not all overseas agents will act on this information and we can only apologise if this caused upset. We do hope that we may have the pleasure of your travelling with us again in the future as we value your custom, warm regards, Distant Journeys

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