Distant Journeys Avis 

553
•
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

Having been on an amazing trip last February to Southern India with Distant Journeys on a solo holiday, I decided to dip my toe in the water again. I want to visit Vietnam and Cambodia as well as S... Voir plus

Noté 5 sur 5 étoiles

Everyone has been very helpful and very patient with me and really friendly. All of the Staff rang me back when they said they would even though they were very busy and always answered my questions p... Voir plus

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Noté 5 sur 5 étoiles

I have had an excellent experience booking my next adventure with Distant Journeys. The tour advisor was only to happy to answer all my questions and guide me through the small print without attemptin... Voir plus

Noté 5 sur 5 étoiles

A great company to deal with . Tried 3 different travel companies for a trip to India 2 didn’t call me back . At Distant Journeys the phone was answered promptly by Jay who was incredibly helpful . He... Voir plus

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À propos de l'entreprise

  1. Voyagiste

Écrit par l'entreprise

Award-winning escorted tours to Australia, New Zealand, South Africa, India, Sri Lanka, Japan, Vietnam & Cambodia and Canada & Alaska.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

553 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 83 % de ses avis négatifs

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4,7

Tous les avis

(553)

166 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Happily recommend

The booking process is very straightforward, with no hidden costs. Staff are very knowledgeable and helpful. Have travelled with them before and cannot fault the organisation and support from initial booking to the guides whilst you are away on one of their tours.
Would happily recommend

28 avril 2026
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Réponse de Distant Journeys

Thank you for your recommendation Chris, means so much that our team are acknowledged in such a positive way, look forward to seeing you in the future. Warm regards, Distant Journeys.

Noté 5 sur 5 étoiles

Friendly and professional

Alex at Distant Journeys gave me all of the information I needed and I never felt rushed. It was a pleasure to talk to her again and I look forward to our third Distant Journey’s holiday next year.

30 avril 2026
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Réponse de Distant Journeys

Thank you Peter, great to hear your are on your 3rd trip with us, Alex will be so pleased she helped to make your experience a memorable one. Warm regards, Distant Journeys.

Noté 1 sur 5 étoiles

A note of caution. Be aware

A note of caution! Be very careful of Distant Journeys Guide Giang Hoang! My passport was stolen from his bag; he then asked me to lie to the Police to cover his failings. I accidently left my passport in the hotel safe: the hotel called Giang to let me know; he insisted he would collect it; reluctantly, I agreed. He then said it was stolen from his backpack outer zip pocket. I asked why he had my passport in such a vulnerable place. The reply was it was “a moment of madness on his part”. Giang asked I lie to the Police saying that I had lost it rather than it was stolen from him, as there’d be no investigation, making the whole process quicker. As I could not fly on with the tour to the next destination I agreed, assuming the Distant Journeys Guide knew best in his Country. At 64 years I don’t want my holiday of a lifetime turned into a disaster, but it did. Other travellers on the group have said his explanation of what happened was all a bit odd & didn’t sit very well with them. Be aware of my cautionary tale!

15 mars 2026
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Réponse de Distant Journeys

Thank you for taking time to share your experience and for speaking to our Customer Operations Manager, as a responsible operator we take situations like this very seriously. Since your call we have been in discussions with our partners on the ground to ensure professionalism & support from all members of the team at all times. Thank you for highlighting this and giving us the opportunity to learn from it. Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

Have been on two trips with Distant and…

Have been on two trips with Distant and enjoyed both.Tours have been well thought out and organised with excellent local Guides on both.Have just booked another for next year and always find it easy do as office staff are very good.Jack Millin was particularly helpful this time.For these type of holidays Distant Journeys is the first company I would look at

6 mars 2026
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Réponse de Distant Journeys

Thank you for taking the time to review our services, we really appreciate it. Good to read that you have enjoyed previous tours with us and have booked your third trip for next year. We are glad you found Jack helpful and will pass on your kind comments. We value your custom and look forward to hearing all about your tour when you return. Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

Excellent service

We had a few questions about our trip to Australia and found the people at Distant Journeys friendly, helpful and very knowledgable. Hence we have now booked the Essential Australia trip with them. Looking forward to the experience. Thank you. Debra

21 avril 2026
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Réponse de Distant Journeys

Thank you for your 5 star review. Glad to learn you found us friendly, helpful and very knowledgeable as we aim for this on every call. We look forward to hearing all about your holiday when you return. Have a truly wonderful time. Warm regards, Distant Journeys.

Noté 5 sur 5 étoiles

Friendly and helpful staff

An excellent company to deal with. It was my first experience with Distant Journeys and I found it an easy and pleasant one. There is a wide range of holidays on offer and prices are very reasonable. I was also able to book a singles tour with no supplements. The staff were knowledgeable and helpful, happy to spend time to explain the details and answer any questions.

20 avril 2026
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Réponse de Distant Journeys

Thank you for your fantastic review, it was our pleasure to spend the time to answer your questions and we look forward to hearing all about your tour upon return. We truly hope you have a most wonderful experience. Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

Big five safari

I have booked a 10 day safari with Distant Journeys for next year.
It was very easy to liaise with their customer support regarding pricing . Which was very reasonable for a solo passenger and for further information. Their responses if by email were very quick and efficient.
At this stage of my booking I would highly recommend them.

14 avril 2026
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Réponse de Distant Journeys

Good to hear that your experience was a positive one and we were quick to respond to you, exactly the kind of service we want to deliver at all times. We hope you enjoy your tour with us and we look forward to your feedback upon return. Have a great adventure. Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

First class experience from start to…

First class experience from start to finish. The itinerary (Singapore, New Zealand,Bali) was well planned and really comprehensive. Hotels were very good, small travelling group was really friendly and the Tour Director (Simon) & Coach Captain (Rene) were friendly, efficient & knowledgeable. Unfortunately our return travel via Dubai was not possible due to the gulf war but Distant Journeys did everything in their power under difficult circumstances to get everyone home, albeit some with amended itineraries and most with longer routes. Compensation was offered & paid for itinerary alterations and also additional costs where different return airports were required. The company kept us fully informed in good time on an ongoing basis.It’s situations such as this and the correct actions which differentiate the companies that care & go the extra mile vs the others. Bravo Distant Journeys, it was our first trip with you but definitely not our last.

22 mars 2026
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Réponse de Distant Journeys

We really appreciate the time and effort that has gone into you writing this review, thank you. It is fantastic to know you enjoyed your holiday and found the tour director and coach captain friendly, efficient and knowledgeable. We appreciate your acknowledgement of the efforts we went to to take care of all of our customers that had been caught up in the middle east crisis and we truly value your custom. Look forward to you travelling with us again in the future. Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

From first requesting a brochure the…

From first requesting a brochure the Service was Excellent.
On contacting them the travel agent was so friendly and helpful that made me feel at ease as it is the first time I've booked a solo holiday..He got back to me the following day as arranged with the confirmation that was needed before going ahead and making a booking with no pressure.
Would use and recommend them again.


14 avril 2026
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Réponse de Distant Journeys

Great to hear that you found the service excellent and that the reservations consultant you spoke with was friendly and helpful as this is exactly what we aim to deliver. We look forward to hearing all about your tour when you return. Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

The trip has not yet been undertaken…

The trip has not yet been undertaken but the booking process was friendly, efficient, helpful and knowledgeable- great experience. Only downside is the limited choice of credit cards.

15 avril 2026
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Réponse de Distant Journeys

Thank you for taking the time to review our service. We are extremely pleased to learn that you found us friendly, efficient and knowledgeable and that is what we aim for at all times. We hope you have a wonderful tour and we look forward to hearing all about it. Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

A first class company

This was the first time we booked with Distant Journeys because their highlights tour of New Zealand and Australia was more comprehensive and suited us more than what other companies were offering.
Right from the start their staff were friendly, effecient and professional during the booking process and keeping us informed afterwards.
Unfortunately due to the Middle East war our tour was unable to operate in its original format and although DJ had obviously spent time and effort to find an amended tour, we decided to accept their offer of a full refund. The full amount was deposited in our bank account within the time frame advised.
Although our holiday didn’t go ahead this time we look forward to booking with Distant Journeys when the rest of the world settled down again.
A first class company and we wish them every success.

17 avril 2026
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Réponse de Distant Journeys

Thank you for your kind feedback. We’re delighted to hear that you found our team friendly, efficient, and professional throughout your booking experience. We were very disappointed that your tour could not go ahead as planned due to the circumstances in the Middle East. While we made every effort to offer a suitable alternative, we completely understand your decision and are pleased that the refund process was handled smoothly and within the expected timeframe. It truly means a great deal to us that, despite the disruption, you would consider travelling with us in the future. We very much look forward to helping you plan your forthcoming adventure when the time is right. Thank you again for your support and kind wishes—it’s sincerely appreciated. Warmest regards, Distant Journeys

Noté 5 sur 5 étoiles

Great Booking Process

Booking with Distant Journeys was a really good, informative process, handled with care.

13 avril 2026
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Réponse de Distant Journeys

Great to hear you were happy with our service and the booking process, exactly what we aim for with each and every customer. We look forward to hearing all about your tour, Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

Highly Recommend

The office staff are very helpful, informative, kind and understanding. Last year went on the Temples & Tigers tour - it was fabulous. Well organised, great hotels, tour guide was very knowledgeable and made the whole experience special, nothing was too much; and the coach driver and his helper were excellent too.

11 avril 2026
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Réponse de Distant Journeys

Thank you for your kind words, they are very much appreciated as is your custom. We are pleased you find the staff helpful, informative, kind and understanding and we look forward to hearing all about your next tour. Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

So glad we chose Distamt Journeys

Having chosen Distant Journeys out of all the companies I researched for our trip to Vietnam and Cambodia I am so pleased we did. The service from the company from the very first contact was first class. Then from our arrival in Hanoi to put departure from Siem Reap every thing and I mean everything was perfect. The organisation of the tour, our tour manager, the hotels, the guides and the excursions. The plan went like clockwork. We were so impressed we have now booked our second trip with them. This time it is China. The whole company has impressed us so much our plan is after China comes India, Japan, Uzbekistan, Peru and New Zealand. If you are looking for an adventure type holiday that is well planned Distant Journeys is one to look at we can't recommend them enough.

20 janvier 2026
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Réponse de Distant Journeys

Wow! What an absolutely fantastic review, we cant ask for anything better. We are so pleased that you felt the service was first class as its exactly what we aim to deliver. A lot of planning goes into each and every itinerary and we are so glad you enjoyed your tour of Vietnam & Cambodia. We are confident you will equally enjoy China and we look forward to taking you to the other places you have listed. We value your custom and look forward to hearing all about China. Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

Service Excellent

Service Excellent
Always wonderfully helpful staff that are extremely efficient and any extra request made are responded to and all help or changes made with no fuss.
Our last holiday was cancelled due to war in Middle East , no fuss, all monies refunded within 24 hours, outstanding service

8 avril 2026
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Réponse de Distant Journeys

Thank you for your kind comments regarding the service you were given as a result of the Middle East crisis. We appreciate them and we truly value your custom. We look forward to being of service to you in the future. Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

Japan Tour

During Middle East crisis I was obviously concerned to be reassured by Shauna who was very professional in explaining my options and dealing with the required admin. Thank You

8 avril 2026
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Réponse de Distant Journeys

Thanks for acknowledging Shauna's efforts to assist during the middle east crisis and the options available to you, we appreciate your comments as will she. Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

We have used Distant Journeys…

We have used Distant Journeys previously and once again booking with them was very straightforward.
The staff are very helpful and nothing is too much trouble.

9 mars 2026
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Réponse de Distant Journeys

Thank you Heather for taking time to acknowledge the staff and awarding us a 5 star rating for service, it is greatly appreciated and we truly value your custom. Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

Great Company to book with

Great Company to book with. The brochure is very informative laying out all the options available. It was easy to compare this tour with other Companies.
We booked with them as the tour had a more relaxed feel with plenty of free time and Victoria Falls extension. The Rovos Rail option was a bonus too.
All my questions were answered promptly and I was made to feel like a valued customer.
We can't wait to visit South Africa.

2 avril 2026
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Réponse de Distant Journeys

Thank you for your time in reviewing our service. We are so pleased to learn that we were able to answer all your questions and you are correct in that we truly do value your custom and we cant wait to hear all about your time in South Africa, we hope it surpasses your expectations. Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

India Napal

My husband and I have just returned from our holiday and would like to say a very big thank you all the staff at Distant Journeys for the hard work you put in to getting 430 people back to the UK from various parts of the world . The arrangements you put in place were superb even to ensuring we were able to enjoy a glass of wine with dinner before our flight from Colombo to Stanstead.

The holiday itself was a most enjoyable and informative experience thanks to two superb Tour Manager, Mahindra and Bishal , Drivers and Bus boys. The Hotels were good, although some in India were a little faded and lacked modern amenities like USB sockets.

Thank you again, we will certainly travel with Distant Journeys again and also recommend your company to our friends for excellent service.

18 mars 2026
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Réponse de Distant Journeys

Thank you so much for taking the time to share your wonderful feedback following your recent holiday with us. We are truly delighted to hear that you and your husband had such an enjoyable and informative experience and your comments have not gone unnoticed. It is especially rewarding to know that the efforts made by our team to coordinate the return of our customers to the UK were appreciated. Managing such a complex operation is no small task, and your kind recognition means a great deal to everyone involved. It’s wonderful to hear that you would consider travelling with us again and recommending us to your friends. That is the highest compliment we can receive. We look forward to welcoming you on another journey in the future. Warm regards, Distant Journeys

Noté 5 sur 5 étoiles

Great Service

Very efficient, professional and freindly service when rearranging our tour of Australia which was cancelled due the the troubles in the Middle East. Our third tour with the company.

30 mars 2026
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Réponse de Distant Journeys

Thanks for your kind words, we are so pleased that you found the team professional and friendly and we are grateful for your custom. Have a fantastic time in Australia and we look forward to hearing all about it. Warm regards, Distant Journeys

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