Divorce.com Avis 337

Forms that were generated were completely incorrect and would have been rejected by the court. I even paid more for the "faster" service, and it would have taken 3 or more days to fix them. It wasn't worth it. I wasted my money.

The easiest way to get divorced!! Fill out the forms it’s all done for you!!

Advice I received was bad even after I explained thoroughly what I wanted. This ended up costing me more money including paying for a shared patenting class which was completely unnecessary.

The company returned a PDF for notarization and filing, but crucial documents were absent. Additionally, the 40-page PDF required division into 11 filing sections, a detail I discovered only after attempting to file multiple times. My scheduled appointment, took weeks to secure after the original i stayed on the phone waiting on an empty line, was overlooked by the attorney. Ultimately, I ended up paying double the amount an attorney would have charged for the same paperwork.

It is very easy to use this service and they are very supportive. There is quick turn around with questions and paperwork. It made the whole process much easier.

I was skeptical, tried it. Everything went smoothly and in the course of 1 month everything was filed and completed. Zero issues.

The forms were extremely easy to find and fill out. I also had my papers shipped to me and they arrived very fast!

Easy, quick and as painless as a divorce could be. They were very quick to answer questions and helpful when something was needed. No offense but I hope I don’t need your services ever again!! But i’m glad you were there when i needed you

The application was filled out but there were still grey areas I wish were explained a little more. When I went to file in person there were errors and blank areas that needed to be filled out.

I signed up with the understanding divorce.com would file my paperwork then serve my spouse. They didn't, even though I sent the appropriate money orders, and have told me now they won't file until my spouse signs, except now he has no reason to sign the paperwork in any sort of timely fashion since it wasn't filed through the court.

Cavat emptor - THIS IS HOW THE CANCELATION POLICY READS - At Divorce.com, we care about our customers and stand by the quality of our services—so we’ll refund our fees on divorce services within the first 30 days of purchase if you're unhappy with our services. Beyond 30 days of purchase, if your filing is not accepted by a court, we’ll help you make it right and, if we can’t, we’ll refund our fees on your divorce paper generation. Call or email us and we'll process your refund. This is a lie. Here is the specialist responded to refund.You may wish to review the policies posted on our homepage which had been available to you prior to signing up. It is clearly stated that a refund will not be offered if you do not proceed with completing the process or if a spouse refuses to sign the forms as that would not be considered our fault. We only provide refunds in the event that the forms are rejected by the court because it is our fault. now mind you I have the serivce In grade school I learn never to say the following words. Always, never, or only They only respond to BBB complaints and trust pilot and a chargeback was the only way. I waited three days with no response from the specialist. Someone from Divorce.com show me where it clearly states there is ONLY one reason. You denied my file and didnt want to refund. Did the specialist have cancellation issues with there Key Performance indicators to where she couldnt give a refund. Avoid companies that bully. I recieved the money through the chargeback process.... NOT a refund base on policy

Divorce.com provided an affordable, quick, and simplified method to prepare my divorce documents and format them in accordance with my state requirements. Eliminating the need to hire attorneys.
Keep up the good work!

This company is incompetent! Cannot even complete a simple divorce without children or assets to dispute. Would only speak to my future ex husband even though I am on all the paperwork which they rejected 3 times, the last for missing a footer on documents that would not print appropriately. Tried to charge an additional $79 to resend. Would NOT recommend.

Be very careful of their refund policy. If you answer just one question on their forms you can only get half your money back within the first 30 days. I think this is a terrible policy becuase you are essentially charged 50% for seeing if you will even like their service. For this reason I don't recommend them.

Great service, easy to use format and fantastic customer response

Could have a lot better directions with the forms that come in the mail. A lot more clearer speaking English people in customer service would be excellent also. What good is calling to get help when you don't know what they're saying??? This is a lot of money for what you get and in the end you get to figure out how to file it in court on your own