Very friendly team. It is true that it took two whole weeks to repair the car, however they have a huge amount of cars on the forecourt. My car looks as good as new and they cleaned it inside and o... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementHolder Road, Unit 5, Blackwater Valley Industrial Park, GU12 4PQ Aldershot, England, GB
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Lisez les avis des autres
Not the greatest garage i have used put an all weather tyre on my car after accident repair all the rest were regular tyres only found out at my MOT
L'entreprise a répondu
From the first contact to the last, DLG's drivers, repairers and admins took the stress completely out of the repair part of a nuisance insurance claim. They delivered the courtesy car and our pristi... Voir plus
L'entreprise a répondu
Excellent service from start to finish. They called me about half an hour after I reported the accident I’d been involved in to Direct Line, to arrange collection. Explained all that would happen and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Coordonnées de contact
Holder Road, Unit 5, Blackwater Valley Industrial Park, GU12 4PQ, Aldershot, England, Royaume-Uni
- 0345 3015087
4,5
Excellent
403 avis
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Excellent
Very friendly team.
It is true that it took two whole weeks to repair the car, however they have a huge amount of cars on the forecourt.
My car looks as good as new and they cleaned it inside and out, I never had it so clean.
I thoroughly recommend this repair centre.
12 août 2026
Avis spontané
Réponse de DLG Auto Services - Aldershot
We're so glad to hear you had such a positive experience with our team and that your car looks as good as new! We appreciate your understanding regarding the repair time and are thrilled you recommend us. Thank you for your kind words.
Not the greatest garage i have used put…
Not the greatest garage i have used put an all weather tyre on my car after accident repair all the rest were regular tyres only found out at my MOT
12 août 2025
Réponse de DLG Auto Services - Aldershot
Hi there, we would really like to look into this 3 star review for you and would encourage you to get in touch with us directly so we can have an opportunity to address your concerns.
Réponse de DLG Auto Services - Aldershot
Hi, sorry you did not have the best experience. If you would like to discuss this rating in more detail, please call us and we will be happy to look into it further for you.
Réponse de DLG Auto Services - Aldershot
We appreciate you taking the time to share your positive experience. We're happy to hear that you were pleased with our service.
Review of repair to vehicle
Fantastic service from Veetec car repair team.
Liked the ability to track progress of repairs.
In addition text message and phone call informing me of vehicle repair progress.
Friendly customer service.
Well done to all the teams involved for their professional outstanding service.
8 avril 2026
Réponse de DLG Auto Services - Aldershot
We're happy to hear you received fantastic service from our car repair team! It's great to know you liked tracking your repair progress and appreciated the updates. We appreciate your kind words regarding our team's professional service.
After a minor collision in France
After a minor collision in France, they picked up my car from my home and took it their premises in Aldershot. They then drove it back after completing the repair. There is no way you would have thought the car had been damaged. An excellent job!
24 mars 2026
Réponse de DLG Auto Services - Aldershot
We're happy to hear that we could restore your car to its pre-collision condition after the incident in France. Thank you for acknowledging our team's dedication to providing excellent service and quality repairs.
I was very pleased with the service DLG…
I was very pleased with the service DLG gave me. My white Audi TT was repaired perfectly & looks amazing. The staff i dealt with were all very helpful & professional. I wouldn't hesitate to recommend them & well deserved 5 star rating .
31 mars 2026
Réponse de DLG Auto Services - Aldershot
We're happy to hear that you were pleased with our service! It's wonderful to know your Audi TT's repairs met your expectations and that our staff were helpful. Thank you for your recommendation and kind words.
Good service
Good service. Good communications. A professional job - with a 5-year guarantee.
21 janvier 2026
Réponse de DLG Auto Services - Aldershot
We're happy to hear that you had a positive experience with our service and communications. Thank you for acknowledging our professional job and guarantee!
The company were 1st class regarding my…
The company were 1st class regarding my car shame about the courtesy car still give 5 stars
13 novembre 2025
Avis spontané
Bumper repair
The car was picked up then dropped off a day ahead of the completion date. Lovely job done on the back bumper.
15 octobre 2025
Avis spontané
Absolutely no problem
15 octobre 2025
very good I really appreciate
15 octobre 2025
Appalling service
I wish i could give these guys less than one star, they have had the car now for a couple of weeks, we have been told that they forgot to order a part which held things up, then to be told last week they had ordered the wrong part. I phone up everyday and continue to be fobbed off. All the reviews that say quick service, that is not the experience I have had.
22 septembre 2025
Avis spontané
Réponse de DLG Auto Services - Aldershot
We apologise for the repeated inconveniences you've faced with your vehicle repairs. It's understandable that you're frustrated and disappointed with the issues.
We genuinely value your feedback and will use it as an opportunity to improve our processes and ensure that such incidents do not occur in the future. Thank you for bringing these matters to our attention, and we sincerely hope that we can regain your confidence in our services once these issues are resolved.
Very professional service
Very professional service. Car return cleaning tidy.
No co.plaints at all.
2 septembre 2025
They have done a great job with the…
They have done a great job with the repairs to my car. It really looks great and they certainly went over it with a fine tooth comb to make sure everything was checked and working correctly. Thank you.
12 août 2025
Excellent service and repair
Excellent service, car collected one Monday and returned repaired the following Monday. Great repair and communication. Made everything very easy.
5 août 2025
All promises were met on time and…
All promises were met on time and repairs carried out was completed well.
5 août 2025
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