Video call was good quality, which makes communication a lot easier. The doctor was a good listener (always important) and very sympathetic. He was also very thorough with his tests for variou... Voir plus
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Lisez les avis des autres
I was waiting an unexplainedly long time to get a simple "Open Referral" from my NHS GP and so, after a bit of research, found that my work Health Cover with AXA gave me the option of using the "Docto... Voir plus
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For the first time in a long time I felt listened to and understood. The clinician, Dr Wilkings, was excellent; supportive and helpful, and made suggestions moving forward. Consultation notes were for... Voir plus
L'entreprise a répondu
Not fit for purpose. Tried to enrol via our company account but couldn't even process my address details, judging by the reviews ive probably saved myself a lot of hassle. Their CQC Overall rating is... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Doctor Care Anywhere, we make it easy for you to book a same day appointment with our qualified GPs, 365 days a year, via a high-quality video on your browser, our app, or by telephone.
Coordonnées de contact
19-21 Great Portland Street, W1W 8QB, London, Royaume-Uni
- 0330 088 4980
- contactus@doctorcareanywhere.com
- doctorcareanywhere.com
4,3
Excellent
1 k avis
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Doctor care anywhere
Doctor care anywhere is an absolutely great service offered to me by AXA my health insurer considering the waiting times at NHS. Their customer was great n they helped me with downloading the App n quick setup that helped me book my appointments. I was surprised that they have a list of practitioners available at all times. The GPs Dr. Revati n Dr. Alvin both were excellent. They patiently heard by issue, provided me solutions n gave some advice to manage my RA condition whilst my wait for my next course of action. Unlike NHS specialists that have preconceived notions about the notes on file, don’t return your call and even don’t follow for your main chronic condition but rather concentrate on flu jabs etc which is irrelevant. The GP notes was also updated by the doctor the same day which you can view on the App n u get an email notification and will be linked to my insurer that helped me to get quick treatment. Thank you Doctor care anywhere atleast there is hope to be seen anytime when needed the most.
12 mars 2026
Avis spontané
Réponse de Doctor Care Anywhere
Dear Jen,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Easy to use app to book appointment …
Easy to use app to book appointment and app was good, helpful and on time.
11 mars 2026
Avis spontané
Réponse de Doctor Care Anywhere
Dear Carolyn,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Waited 30 mins with son who was unwell
Waited 30 mins with son who was unwell, doctor never bothered to turn up, complete waste of time
16 mars 2026
Avis spontané
Réponse de Doctor Care Anywhere
Thank you for taking the time to leave your review, Donna.
We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Instant service
I logged on at 2pm on a Sunday and had a video appointment within hours. The Doctor was friendly and the prescription was in my app instantly. I ordered the prescription by post and had it Tuesday
8 mars 2026
Avis spontané
Réponse de Doctor Care Anywhere
Thank you for taking the time to share your experience, Billy.
We’re really pleased to hear that you were able to access care so quickly and that the whole process—from booking your appointment to receiving your prescription—was smooth and convenient.
Your feedback means a lot to us, and we’re glad we could support you when you needed it.
Best wishes,
Early Resolution Team
Doctor Care Anywhere
Réponse de Doctor Care Anywhere
Hi,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Réponse de Doctor Care Anywhere
Hello,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Feedback
The Doctor asked all the right questions and provided advice but was unable to prescribe due to no access to my medical records and concern regarding any potential contraindications with my current medications.....
6 mars 2026
Avis spontané
Réponse de Doctor Care Anywhere
Hello,
Thank you for your feedback. We're pleased to hear that the clinician took the time to ask the right questions and provide helpful advice during your consultation.
In some cases, our clinicians may be unable to issue a prescription if they do not have access to a patient’s full medical records or if there is a possibility that a new medication could interact with existing treatments. Patient safety is always our top priority, and our clinicians will only prescribe when they are confident it is safe to do so.
We appreciate your understanding and are glad the consultation was still helpful. If you have any further questions or need additional support, please don’t hesitate to reach out.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
I was able to speak to a doctor whilst…
I was able to speak to a doctor whilst I was abroad . This enabled me to book a consultant appointment for as soon as I returned home .
Very helpful and reassuring .
6 mars 2026
Avis spontané
Réponse de Doctor Care Anywhere
Thank you for your kind feedback. We're really pleased to hear that you were able to speak with a clinician while you were abroad and that the consultation helped you arrange a specialist appointment promptly on your return home.
Providing convenient access to medical advice wherever you are is something we strive for, so it's great to know you found the service helpful and reassuring.
We wish you all the best with your upcoming appointment, and please don’t hesitate to reach out if we can support you further.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Absolutely fantastic service!
Absolutely fantastic service!
The GP Pamela was very friendly, knowledgeable and explained me everything. She even explained me how the entire referral, insurance, etc. process works.
My best compliments and thanks.
2 mars 2026
Avis spontané
Réponse de Doctor Care Anywhere
Dear John,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Easy to use
Easy to use
Quick contact with aGP
Still not sure if I will be able to see the Consultant I want, as complicated process of how to choose this person?
5 mars 2026
Avis spontané
Réponse de Doctor Care Anywhere
Dear Su,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Very helpful doctor but expensive prescriptions
Very helpful doctor, listened advised and referred me.to extra help. Make sure you have private cover when using as I have found myself in a bit of limbo. Also remember that prescriptions provided by this service are quite expensive
19 février 2026
Avis spontané
Réponse de Doctor Care Anywhere
Thank you for your feedback, Kris. We’re very pleased to hear that you found the clinician helpful and supportive — we appreciate you taking the time to share your experience.
We’re sorry to hear about your concerns regarding prescription costs. Please note that medication pricing is set by the independent pharmacies that dispense the prescriptions, and these charges are outside of our control.
If you need any further assistance, please don’t hesitate to contact us by phone on 0330 088 4980 or by email at contactus@doctorcareanywhere.com. We’re always happy to help!
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Rubbish! Never had a successful appointment
The 2 GP appointments I've booked across 6 months have been no shows from the "doctors" (mostly not doctors but medical practioners). I booked another that was cancelled. What's the point in this service? I have made an NHS appointment in the end. Do not use this system if you want a better service than NHS, they don't even provide a service.
24 février 2026
Avis spontané
Réponse de Doctor Care Anywhere
Hello Alice,
Thank you for taking the time to leave your review.
We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
It was a very positive experience
It was a very positive experience; the setup was simple, and the advice given was very helpful.
23 février 2026
Avis spontané
Réponse de Doctor Care Anywhere
Hello James,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Quick swift and professional advice.
Quick swift and professional advice.
17 février 2026
Avis spontané
Réponse de Doctor Care Anywhere
Hi Kevin,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Easy to use
Easy to use. Fast. Appointment within the hour. Very reassuring. Thank you.
16 février 2026
Avis spontané
Réponse de Doctor Care Anywhere
Hi Matthew,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
I had a very efficient experience
I had a very efficient experience with them when I needed to see them to get an authorisation code for private medical care.
4 février 2026
Avis spontané
Réponse de Doctor Care Anywhere
Hello,
Thank you for taking the time to share your experience. We’re delighted to hear that you found our service efficient when obtaining your authorisation code for private medical care. We understand how important it is for this process to be handled promptly and smoothly, and it’s reassuring to know we were able to support you effectively when you needed us. Your feedback is greatly appreciated and will be shared with the team. Please don’t hesitate to get in touch if we can assist you again in the future.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Réponse de Doctor Care Anywhere
Hi,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Very knowledgeable and helpful
5 février 2026
Avis spontané
Réponse de Doctor Care Anywhere
Hello Andrea,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Simple and straightforward to use with…
Simple and straightforward to use with plenty of choice of times to speak to a doctor. Would highly recommend.
3 février 2026
Avis spontané
Réponse de Doctor Care Anywhere
Hi Will,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Réponse de Doctor Care Anywhere
Hi Keith,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
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