Doddle cover have been very helpful & friendly every time I have been in contact with them (Ruby was especially helpful, thank you & well done!!!) I’ve had an issue getting a certificate needed by th... Voir plus
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Lisez les avis des autres
My experience dealing with Doddle insurance for the first time was great. Not only was the insurance cheap but Theo who dealt with me all the way from answering the phone to finally arranging cover w... Voir plus
Overall really pleased. Got an bmw m340i with a mod and was planning a few other mods this year. Prices I was getting on the comparison websites were sky high. Had to call to get an accurate quote but... Voir plus
I was looking for a private hire taxi insurance, spoke to Sam who was excellent throughout the process, he was patient and spoke with respect and courtesy. I managed to get a very good deal and I am h... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Motor insurance shouldn't have to be complicated... so we're here to make it straight-forward. We offer Car, Van, Taxi & Courier Cover with our staff are UK based so talking to us is a Doddle!
Coordonnées de contact
1st Floor 94 - 102 High street, TW12 1NY, Hampton Hill, Royaume-Uni
- 0330 124 5772
- sales@doddlecover.com
- doddlecover.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 81 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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They are crap take your money then…
They are crap take your money then cancel for no reason.
Ruby's professionalism and approach to…
Ruby's professionalism and approach to customer service was a breath of fresh air. She was a shining example of how to do the job properly.
Thank you for all your help and assistance it is very much appreciated
Ed
Excellent customer service
Long process but definetely worth it!
The whole process took quite a while from start to finish but the quote was bespoke to me and my vehicle including the cover of my modifications which was very reassuring. The sales agent Graham was very friendly, took his time and enquired about every detail so he could tailor a quote to me. I ended up with a quote £250 below the cheapest which popped up on numerous comparison sites. Very happy with the service so far.
Very nice customer service
Absolutely great experience from the…
Absolutely great experience from the start, very knowledgeable staff and very helpful. I would highly recommend.
Great customer service
Great customer service
Shameer Ansari set up insurance over the phone explain each and everything so polite ,
Liam is so helpful,great person so polite and humble , listen carefully and the documents I was needed like insurance certificate , had an issued on portal can’t download it , phone back company and Liam sent straightaway in 2-3 minutes while I was on the call in my email. Which is great help for me. Sorted smoothly
Thanks to Liam once again
Highly recommended and if anyone needed insurance speak to Liam ,
Thanks
Imran Rehman
Steph was amazing at resolving the the…
Steph was amazing at resolving the the problem between my current insurance provider and my previous one, thank you Steph
Mixed feelings...
I appreciate what doddle cover did when they gave me same day insurance as I had run out of options and had to bring back the car i purchased from another city
However, I initially paid £450 deposit followed by 10 monthly payments of £220, but after 3 weeks I decided to cancel it as it was 3rd party only and found another insurance company (AA) which where offering me comprehensive insurance for around £290 per month
When I called up doddle today to cancel my current insurance, I had to pay another £200+ to cancel it, meaning in 3 weeks of being insured as 3rd party only, it cost me £650+ whereas thats more or less 3 months payment on my new policy
Unfortunately mistakes where made on my side by not checking the t&c's properly hence why I'm not giving it 1*
Once again, thank you regardless for insuring me when no one else was offering for a reasonable price!

Réponse de Doddle Cover
Amirah helped answer my questions…
Amirah helped answer my questions following an accident, I'd asked a question she wasn't sure about so emailed me the following day with the answer after checking with my insurer.
A great help during a tough time.
Easy to set up and great price
Graham was amazing
Graham was amazing! Very professional, great customer service. Helped me save £1300 compared to what admiral requoted me for the year!
Hi Sam was very good very understanding…
Hi Sam was very good very understanding an very helpful, asset to yr company..
I will recommend to my friends who are drivers aswell..
Kind regards
Martyn
Another excellent renewal quote 👏!!
Another excellent renewal quote 👏!!
Ive stayed with this company for 4 years now and my premium goes down every year ! .
Highly recommend doddle cover
Refund not received ..... 17 days after cancellation!
I had to cancel a policy. 17 days later, on checking my account, no refund! I called Doddle Cover after an auto-reply email notified me that this particular method of communication was taking a along time to process and that I would be better off calling them. Unfortunately, there is always a long long delay to speak to any anyone - be prepared for this - so I called to check of its whereabouts. When I eventually got through, I received no apology or explanation on behalf of the company, apart from there was a delay in the payment; some delay! Of particular note, the representative had not spoken to anyone to confirm this, so I wonder what would have happened if I had not noticed this discrepancy on my account!
Further to the reply from Doddle below, when I received my refund, it was, unbelievably, £50 less than we had paid! I then had to waste another hour of my time waiting to speak to someone to discuss the discrepancy! Let's see what happens next week as apparently there are no managers at the weekend and the refund department is not open!

Réponse de Doddle Cover
The best service today by ABIR (…
The best service today by ABIR ( profesional manner , quick )
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