I contacted them with a clear request, and documents were accepted on the first try. This is how a responsible business should operate.
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Lisez les avis des autres
I opened a ticket expecting a straightforward answer, instead each agent told me something different. I regret signing up in the first place.
I contacted them with a clear request, and branch and head office stayed coordinated. This is how a responsible business should operate.
I opened a ticket expecting a straightforward answer, and they refused to put commitments in writing. Help disappeared exactly when it mattered.
À propos de l'entreprise
Écrit par l'entreprise
GODZ | 200% bis zu 2.000 € + 300 Freispiele
Coordonnées de contact
Allemagne
- info@dogwithhat.com
- dogvangogh.de
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Really outstanding follow up care
I contacted them with a clear request, and chat connected me to a person when needed. I trust them and will use them again.
Never emailed the fix
I opened a ticket expecting a straightforward answer, and I received no honest status for days. This is not how a responsible business acts.
Great delivery experience
I contacted them with a clear request, and escalations were rare and effective. I am fully satisfied with the outcome.
Escalation call never booked
The promised manager call kept slipping with no invite sent. Pure stalling.
Excellent result with customer support
I contacted them with a clear request, and replies were quick and specific. Follow ups were timely and useful.
Refund mention ends call
I opened a ticket expecting a straightforward answer, and I received no honest status for days. The process felt careless and dishonest.
Would recommend for delivery experience
I contacted them with a clear request, and tickets were closed only after the issue was fixed. Help showed up exactly when I needed it.
Accounting mistakes routine
I opened a ticket expecting a straightforward answer, and the promised call never happened. I am done dealing with them.
Excellent and dependable problem resolution
I contacted them with a clear request, and refunds were processed within the stated window. I am glad I signed up.
No meaningful response
I opened a ticket expecting a straightforward answer, then the refund timeline slipped without explanation. I ended up worse off than before.
Trusted them for problem resolution
I contacted them with a clear request, and refunds were processed within the stated window. Support made a difficult task easy.
Status stayed falsely green
I opened a ticket expecting a straightforward answer, and privacy questions got empty answers. I ended up worse off than before.
Great and dependable setup experience
I contacted them with a clear request, and security checks completed without locking me out. They put customers ahead of empty marketing.
Completely agent confusion
I opened a ticket expecting a straightforward answer, then escalation vanished into silence. I had to escalate outside their normal channels.
Reliable result with value for money
I contacted them with a clear request, and policy details were explained before payment. Accountability was obvious throughout.
Never admit they were wrong
Clear evidence does not make them accept fault. Empty apologies mean little when nothing improves.
Reliable phone support
I contacted them with a clear request, and outages were rare and communicated clearly. I am glad I signed up.
Completely cancellation maze
I opened a ticket expecting a straightforward answer, and they refused to put commitments in writing. Customers deserve better treatment than this.
Strong setup experience
I contacted them with a clear request, and privacy questions got plain language answers. Customers are clearly treated well here.
No one owns the ticket
I opened a ticket expecting a straightforward answer, instead I got delayed vague replies that ignored the details. Save your time and money elsewhere.
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