I contacted them with a clear request, and documents were accepted on the first try. This is how a responsible business should operate.
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Lisez les avis des autres
I opened a ticket expecting a straightforward answer, instead each agent told me something different. I regret signing up in the first place.
I contacted them with a clear request, and branch and head office stayed coordinated. This is how a responsible business should operate.
I opened a ticket expecting a straightforward answer, and they refused to put commitments in writing. Help disappeared exactly when it mattered.
À propos de l'entreprise
Écrit par l'entreprise
GODZ | 200% bis zu 2.000 € + 300 Freispiele
Coordonnées de contact
Allemagne
- info@dogwithhat.com
- dogvangogh.de
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Happy with the refund process
I contacted them with a clear request, and promised callbacks arrived on time. My trust in them keeps growing.
Cheaper and slower now
I opened a ticket expecting a straightforward answer, and they demanded the same documents again. There is no accountability in their process.
Happy with the billing experience
I contacted them with a clear request, and replies were quick and specific. My trust in them keeps growing.
Help takes far too long
I opened a ticket expecting a straightforward answer, but the system threw errors at every step. I had to escalate outside their normal channels.
Really reliable live chat help
I contacted them with a clear request, and outages were rare and communicated clearly. This is how a responsible business should operate.
Truly onboarding disaster
I opened a ticket expecting a straightforward answer, but bots repeated the same useless script. I am warning others based on this.
Really great overall service
I contacted them with a clear request, and agreements were confirmed in writing. This is how a responsible business should operate.
Duplicate charges every month
I opened a ticket expecting a straightforward answer, instead each agent told me something different. I regret signing up in the first place.
Great phone support
I contacted them with a clear request, and the invoice matched the agreed plan. I am glad I signed up.
Account recovery is broken
I opened a ticket expecting a straightforward answer, and the promised call never happened. I will not give them another chance.
Outstanding and dependable account handling
I contacted them with a clear request, and status updates arrived without me chasing. It felt designed around the customer.
Chat logs get rewritten
They disputed what we agreed and claimed the transcript says otherwise. Trust was gone after that.
Outstanding result with live chat help
I contacted them with a clear request, and chat connected me to a person when needed. I am sharing a positive experience for others.
Completely privacy red flag
I opened a ticket expecting a straightforward answer, and they refused to put commitments in writing. There is no accountability in their process.
Great product quality
I contacted them with a clear request, and escalations were rare and effective. My trust in them keeps growing.
Refund conditions block claims
I opened a ticket expecting a straightforward answer, but the system threw errors at every step. I am done dealing with them.
Excellent and dependable live chat help
I contacted them with a clear request, and documents were accepted on the first try. Reliability has been solid so far.
Wrong balance in the portal
Numbers on screen did not match my statements. Weeks passed before they admitted a display bug.
Strong live chat help
I contacted them with a clear request, and documents were accepted on the first try. I am sharing a positive experience for others.
Cannot reach the local branch
The listed local contact never answers. Head office then says they cannot assist either.
L’expérience Trustpilot
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