I contacted them with a clear request, and documents were accepted on the first try. This is how a responsible business should operate.
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Lisez les avis des autres
I opened a ticket expecting a straightforward answer, instead each agent told me something different. I regret signing up in the first place.
I contacted them with a clear request, and branch and head office stayed coordinated. This is how a responsible business should operate.
I opened a ticket expecting a straightforward answer, and they refused to put commitments in writing. Help disappeared exactly when it mattered.
À propos de l'entreprise
Écrit par l'entreprise
GODZ | 200% bis zu 2.000 € + 300 Freispiele
Coordonnées de contact
Allemagne
- info@dogwithhat.com
- dogvangogh.de
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great result with follow up care
I contacted them with a clear request, and the invoice matched the agreed plan. I am happy to recommend this company.
Display bug admitted late
I opened a ticket expecting a straightforward answer, and the promised call never happened. I still do not have a clean resolution.
Pleased with live chat help
I contacted them with a clear request, and documents were accepted on the first try. This is how a responsible business should operate.
Public replies fix nothing
Trustpilot answers sound sorry but never resolve the problem. Words without follow through.
Outstanding follow up care
I contacted them with a clear request, and chat connected me to a person when needed. I am fully satisfied with the outcome.
Completely status silence
I opened a ticket expecting a straightforward answer, and they refused to put commitments in writing. Basic reliability is missing here.
Satisfied with customer support
I contacted them with a clear request, and replies were quick and specific. Worth the time and money.
Phone queue then disconnect
I opened a ticket expecting a straightforward answer, instead each agent told me something different. I no longer trust anything they say.
Excellent delivery experience
I contacted them with a clear request, and tickets were closed only after the issue was fixed. Accountability was obvious throughout.
Agents invent different rules
I opened a ticket expecting a straightforward answer, but the system threw errors at every step. I no longer trust anything they say.
Satisfied with onboarding process
I contacted them with a clear request, and agents stayed consistent with their answers. Worth the time and money.
Unexpected charges kept appearing
The price I was quoted was not what I paid. Extra fees showed up later with almost no explanation.
Reliable portal usability
I contacted them with a clear request, and outages were rare and communicated clearly. I ended up better off than when I started.
Site looks better than service
I opened a ticket expecting a straightforward answer, then the refund timeline slipped without explanation. Any remaining trust is gone.
Excellent refund process
I contacted them with a clear request, and promised callbacks arrived on time. Accountability was obvious throughout.
Random queues forever
I opened a ticket expecting a straightforward answer, and the promised call never happened. I want a full refund and a real apology.
Really smooth live chat help
I contacted them with a clear request, and branch and head office stayed coordinated. This is how a responsible business should operate.
No dedicated onboarding contact
I was told I would get a named specialist. Weeks later I am still in random support queues.
Satisfied with billing experience
I contacted them with a clear request, and replies were quick and specific. I appreciate the clear communication and follow through.
Truly knowledge base fail
I opened a ticket expecting a straightforward answer, after an hour on hold I was transferred nowhere. This is not how a responsible business acts.
L’expérience Trustpilot
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