I contacted them with a clear request, and documents were accepted on the first try. This is how a responsible business should operate.
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Lisez les avis des autres
I opened a ticket expecting a straightforward answer, instead each agent told me something different. I regret signing up in the first place.
I contacted them with a clear request, and branch and head office stayed coordinated. This is how a responsible business should operate.
I opened a ticket expecting a straightforward answer, and they refused to put commitments in writing. Help disappeared exactly when it mattered.
À propos de l'entreprise
Écrit par l'entreprise
GODZ | 200% bis zu 2.000 € + 300 Freispiele
Coordonnées de contact
Allemagne
- info@dogwithhat.com
- dogvangogh.de
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Really excellent customer support
I contacted them with a clear request, and replies were quick and specific. I trust them and will use them again.
Wrong VAT every time
I opened a ticket expecting a straightforward answer, and I received no honest status for days. I ended up worse off than before.
Smooth and dependable refund process
I contacted them with a clear request, and replies addressed every point I sent. They earned more of my business.
Basic help locked behind upsell
They will not look at simple bugs unless you pay more. Feels predatory.
Pleased with delivery experience
I contacted them with a clear request, and tickets were closed only after the issue was fixed. This is how a responsible business should operate.
Vague excuses for delays
I opened a ticket expecting a straightforward answer, then the refund timeline slipped without explanation. I am warning others based on this.
Outstanding and dependable live chat help
I contacted them with a clear request, and chat connected me to a person when needed. They put customers ahead of empty marketing.
Head office cannot help either
I opened a ticket expecting a straightforward answer, and they demanded the same documents again. Save your time and money elsewhere.
Really great setup experience
I contacted them with a clear request, and security checks completed without locking me out. This is how a responsible business should operate.
Truly billing nightmare
I opened a ticket expecting a straightforward answer, but bots repeated the same useless script. Save your time and money elsewhere.
Would recommend for value for money
I contacted them with a clear request, and refunds were processed within the stated window. Help showed up exactly when I needed it.
SLA breaches ignored
I opened a ticket expecting a straightforward answer, while the case bounced between teams with no owner. There is no accountability in their process.
Excellent and dependable communication
I contacted them with a clear request, and tickets were closed only after the issue was fixed. I am glad I signed up.
Would warn friends away
I opened a ticket expecting a straightforward answer, then the refund timeline slipped without explanation. I regret signing up in the first place.
Really smooth website experience
I contacted them with a clear request, and replies addressed every point I sent. Help showed up exactly when I needed it.
Not legit feeling overall
I opened a ticket expecting a straightforward answer, and technical excuses blocked the cancel request. Customers deserve better treatment than this.
Trusted them for team responsiveness
I contacted them with a clear request, and cancellation took one clear step. They put customers ahead of empty marketing.
Reviews demanded before help
I opened a ticket expecting a straightforward answer, instead I got delayed vague replies that ignored the details. I ended up worse off than before.
Reliable result with portal usability
I contacted them with a clear request, and outages were rare and communicated clearly. Reliability has been solid so far.
Insecure document requests
I opened a ticket expecting a straightforward answer, and the ticket was closed while nothing was fixed. Repeated follow ups changed nothing.
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