DomainRightNow Avis 

54
TrustScore 3 sur 5

3,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

They locked my account; they need me to submit only my driver's license or international passport. So I'm curious; a domain reseller recently admitted to storing my credit card information, and they... Voir plus

Noté 3 sur 5 étoiles

Had to change my phone and therefore I had to reinstall Windows Authenticater. So the 2-factor authentication did'nt work anymore. Is not something that happens only once in a livetime (for sure) and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Over all it is an excellent domains manager. As far as your service is concerned, it would be appreciated if you had an online chat to speedup the respond process, wich is a bit too long. Nowadays s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Well, the price is Excellent, the Process is perfect and easy to understand, I give you guys 10/10 and I will definitely upgrade the security of the domain when I start with the actual work of my... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'hébergement de sites web
  2. Fournisseur de service de courriel
  3. Service de marketing Internet

Écrit par l'entreprise

You can't have a website without a domain name. Like a street address that tells people where you live, a domain helps customers drive directly to your website.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

54 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Comment cette entreprise utilise Trustpilot

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3,2

Tous les avis

(54)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Over all it is an excellent domains…

Over all it is an excellent domains manager.
As far as your service is concerned, it would be appreciated if you had an online chat to speedup the respond process, wich is a bit too long.
Nowadays service by phone is becoming archaic.

22 février 2021
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Réponse de DomainRightNow

Thank you very much for your review. We appreciate your feedback. We are looking into offering chat support in the future and agree it is a very attractive support channel these days.

Noté 1 sur 5 étoiles

I didn't appreciate the fact that I…

I didn't appreciate the fact that I wasn't allowed to use Google workspace for my email.

21 février 2021
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Réponse de DomainRightNow

Thank you for providing your feedback. Domains registered with DomainRightNow can be used in conjunction with Google Workspace. We have contacted you directly via email to provide you with the steps to enable Google Workspace email with a domain registered with DomainRightNow.

Noté 4 sur 5 étoiles

Good customer service

Good customer service. If you have a trouble they assist you.

20 février 2021
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Réponse de DomainRightNow

Thank you so much for your review. We aspire to provide great customer service and want all our customers to be happy customers.

Noté 5 sur 5 étoiles

Excellent

Well, the price is Excellent, the Process is perfect and easy to understand, I give you guys 10/10 and I will definitely upgrade the security of the domain when I start with the actual work of my business.

Glad I stumbled upon your sites service.

Thanks a lot
Dmitri.

19 février 2021
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Réponse de DomainRightNow

Thanks Dmitri for your review! Glad to hear things are working out for you. Feel free to reach out to our support team if you need help with anything.

Noté 5 sur 5 étoiles

Working fine!

19 février 2021
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Réponse de DomainRightNow

Thank you very much for your review. We always want to ensure our customers are satisfied with our services, and we are glad we were able to meet your expectations.

Noté 5 sur 5 étoiles

good service

good service, I called and got a good answer

17 février 2021
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Réponse de DomainRightNow

Thank you very much for the kind words. We strive to be there for our customers and are pleased to hear we met your expectations! Wishing you all the best!

Noté 5 sur 5 étoiles

I recently registered some domains with…

I recently registered some domains with this company, and was surprised how easy the setup is. I ran into a question when connecting to my hosting provider, and support was able to help me with our problems.

16 février 2021
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Réponse de DomainRightNow

Thank you very much for the positive feedback. We wish you success with your domains and will be there when you need assistance.

Noté 1 sur 5 étoiles

I rate it that way

I rate it that way, because there is no way to make a claim or chat with someone in the company and be able to make a claim. I never got my money back for a domain that I didn't want to renew.

16 février 2021
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Réponse de DomainRightNow

We are sorry to hear we did not meet your expectations. We will reach out to you via email to see if we can make things right for you.

Noté 1 sur 5 étoiles

Communication / not helping better

I have been their customer since 2005 . They probably have my phone number to reach also they have my credit cards but because my bank changed my credit card exp date they couldn’t charge for renewal . I received an email ones I thought it was scam because I have been getting scam emails on and off even non of my products are expired. So due to Covid I was late coming back to home/ work after a week or two they shut down our website. I understand that part of it since it’s all about money they could of try at list reaching by calling but they didn’t . I did call them for payment so they said that it’s too late my website will take longer to put back on because they remove the back up or something so they want to charge additional money for it to be live again. I did pay for it with renewal now I just received email saying they not able to recover or put it back the way it was. I do appreciate them trying however I don’t appreciate putting me in bad spot not trying at list giving some time to respond or give a courtesy call. I don’t know if they living in a different world but at the moment there are a lot of issues Covid related not everything about money try to help people at list that part of it I don’t appreciate at all specially I have been customer for 15 years or more .....

12 février 2021
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Réponse de DomainRightNow

Hello, I am a social media ambassador with DomainRightNow. I have reached out to you via email to see how we can help. We have pretty generous grace periods usually - especially during COVID - so I would like to understand what failed and what we can do to make this right by you.

Thanks for taking the time to write a review.

Noté 3 sur 5 étoiles

Process to reinit 2-Factor Auth unusable.

Had to change my phone and therefore I had to reinstall Windows Authenticater. So the 2-factor authentication did'nt work anymore. Is not something that happens only once in a livetime (for sure) and therefore DomeinRightNow really need to integrate a process to easely reinit a new device. I took me several mails and a ticket that took over a month to solve. I seriously thought about changing registrar!

12 février 2021
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Réponse de DomainRightNow

Hello Thomas. We have sent you an email directly to see how we can help you out. I am a social media ambassador for DomainRightNow, but I have personally lived through the experience with a financial services provider of switching phones, and then the authenticator no longer working. In that case I had to identify myself with a government ID which can be a painful process.

I hope we can connect over email so we can make this right for you and understand how we can ,improve our 2FA process.

Thanks again for your time.

Noté 1 sur 5 étoiles

Todo a un precio mal alto

Todo a un precio mal alto, mala atencion en soporte, despues de tantos años de pagar sus servicios dejaron de enviar descuentos.
Hay mejores proveedores.

10 février 2021
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Réponse de DomainRightNow

Thank you very much for your review. We are very sorry to hear that you are not satisfied with our services. Unfortunately the domain registries have increased prices over the years, which in turn is causing most registrars - like us - to raise their prices as well.

We do currently have a few promotions running. We have sent you an email directly to see how we can help you out.

Thanks again for taking the time to write the feedback.

Noté 1 sur 5 étoiles

I bought a domain for my bussiness on this…

I bought a domain for my work on this page, I paid for the domain and apart from privacy, after a few days I could not enter the domain again. They asked for my identification document and also photos of my credit card with which I paid. A week has passed and so far I have no news about my domain and I have also compromised a lot of my information by sending them the photos. Be careful. Customer #: 292364268

10 août 2020
Avis spontané
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Réponse de DomainRightNow

Hello Carlos, I am sorry to hear about your experience. I will reach out to you directly via email to resolve the issue to your satisfaction. Many thanks.

Noté 1 sur 5 étoiles

False advertisement

False advertisement, too much expensive domains on their website, they claim to use the promo RDRNOW499 to avail the domain in $4.99 but there is no promo/coupon field on the checkout page.

1 août 2020
Avis spontané
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Réponse de DomainRightNow

Hello Ali, I am sorry to hear you were having trouble finding the promo code field. During the checkout process you can see a field called "Have a promo code?". You can click on that field to enter the promo code. Wishing you all the best in 2021 from DomainRightNow

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