Door Handle Store Avis 436

TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

the handles are made well and with a suitable material. The screws supplied fit into the handles well but they were too long for my doors. They seem to be a universal size so it was easy to get short... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Received our order the next day as promised and the knobs were exactly as described looking better in real life than in the photograph.We are upcycling bedroom furniture, painting, putting glass on th... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

A good choice of handles at good prices. However, I bought Georgian scroll privacy handles to match existing and they were identical except that the new backplate is 5mm shorter with the holes in sli... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Tha advert showed photos of a 35mm dia handle but the description stated a different size . I sent a request to them that I wanted the 35mm not the larger one to match ones I already had. That was ign... Voir plus

À propos de l'entreprise

  1. Magasin d'accessoires hardware

À propos de Door Handle Store

Écrit par l'entreprise

Door Handles on Backplate
Door Handles on Rose
Doorknobs
About Us
Contact Us

At Door Handle Store we are specialists in premium door handles and accessories. With an extensive array of door hardware, our collections include the best quality hardware on the market.

With our luxury products available through a straightforward Next Working Day delivery service for any order placed before 3 pm, you will receive your new premium door hardware swiftly.

Any orders placed over £150 will also receive free delivery.

Offer your valuable feedback to help maintain the exceptional experience we provide and enhance our incredible customer service.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

436 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Service ..

Great Service ... exchanged with no hassle and highly recommend :) very low prices too

29 octobre 2025
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Réponse de Door Handle Store

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 1 sur 5 étoiles

Products are absolutely fine and dandy…

Products are absolutely fine and dandy , ordered on a Wednesday so should have been with me on the Friday , it was actually over 2 weeks by the time I got the items , they were failed abysmally by DPD , maybe they should look at changing the courier service they pay for .

8 octobre 2025
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Réponse de Door Handle Store

We appreciate your feedback and are sorry your order arrived late. We're happy you like the products. We'll review our delivery process with our courier to prevent similar issues. Thanks for bringing this to our attention.

Noté 5 sur 5 étoiles

Great service

Great service

20 octobre 2025
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Réponse de Door Handle Store

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 1 sur 5 étoiles

Items not Received Poor Service

Ordered 11x Queen Anne door handles and some latches on 1st Oct.
Received several emails from DHS on the same date to confirm my order and confirm next day delivery (which is predominantly the reason why I chose to use them).
My joiner started work on 6th Oct, but the handles had still not arrived, but no real urgency as he was with me for the full week.
I had received emails from the delivery company to say they had my parcel, so I was expecting it anytime.
Mid week still not arrived so I tracked the parcel. It showed it had been delivered. So I checked proof of delivery which showed an image of a parcel at a random doorstep with the label addressed to a random person and addressed to the wrong address.
I then contacted DHS customer service who said that this was a mistake and in fact my parcel had never been dispatched, as the items I had ordered were out of stock????
So why did they never bother to inform me of this, rather than telling me they would be delivered the next day, and holding on to my £214????
Very very poor service.
I had to buy from elsewhere, but the bonus was that they were £35 cheaper!

1 octobre 2025
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Réponse de Door Handle Store

We appreciate you taking the time to share your experience. We are sorry to hear about the issues with your order and the incorrect delivery information. It is not the standard we aim for, and we will investigate why you weren't informed about the stock issue promptly. We value your feedback as we improve our service.

Noté 5 sur 5 étoiles

Great products with great service

I made multiple purchases from Door Handle Store and the quality and service is just great. I had to make a return for part of my most recent order and it was so easy to do. Well done.

9 octobre 2025
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Réponse de Door Handle Store

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Excellent price fast delivery

Excellent price fast delivery. Top class service.

21 septembre 2025
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Réponse de Door Handle Store

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Great quality product

Great quality product, low cost, quick delivery - Nothing more to say.

19 septembre 2025
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Réponse de Door Handle Store

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Really quick service

Really quick service. There was an issue with the first handle sent but this was quickly resolved and a replacement was sent FOC within a couple of days. Couldn't ask for a better service

31 août 2025
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Réponse de Door Handle Store

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Easy ordering and quick delivery

Easy ordering and quick delivery.
Good quality door handle

4 août 2025
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Réponse de Door Handle Store

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles
Logo de Door Handle Store

Réponse de Door Handle Store

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Quick delivery and items exactly what I…

Quick delivery and items exactly what I was looking for.

22 juillet 2025
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Réponse de Door Handle Store

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Brass door handles

We found the door handles we really liked in Door Handle Store - great selection of door handles! - and at a very reasonable price, too. The delivery was swift. When I had a query about one item, the reply was prompt, polite and helpful. Five stars well deserved, shop definitely recommended. Thank you!

9 juillet 2025
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Réponse de Door Handle Store

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

good customer service and a very good…

good customer service and a very good product would use this company again

1 juillet 2025
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Réponse de Door Handle Store

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Easy to order

Easy to order, great product fast delivery

23 juin 2025
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Réponse de Door Handle Store

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Handles very good

Handles very good, the Nickle finish looks very up market, so much so, I had to paint the doors!
The only downside, slot head screws. Delivered in good time, sold at a reasonable price.

6 juin 2025
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Réponse de Door Handle Store

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Very efficient and packed really well…

Very efficient and packed really well very pleased with them and going to purchase some more very soon

18 juin 2025
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Réponse de Door Handle Store

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Arrived in time

Arrived in time, handles good quality

29 mai 2025
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Réponse de Door Handle Store

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

fast delivery

fast delivery, good quality.exactly as described

22 mai 2025
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Réponse de Door Handle Store

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Kitchen transformed!

No problems. Items well packed and quick delivery. New ceramic cupboard and drawer knobs have transformed our kitchen!

16 avril 2025
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Réponse de Door Handle Store

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

gothic handles

great product delivered on time , that looks great , thanks

12 avril 2025
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Réponse de Door Handle Store

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

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