I ordered some incompatible bits and instead of just shipping them, Jack took the trouble to phone and ask me if I realised. That has never happened to me with an online order before. They normally ju... Voir plus
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Lisez les avis des autres
How do you replace cast-iron Victorian drainpipes that have rusted through without it looking terrible? You can use PVC equivalents that look pretty close from a few feet away and keep the style of th... Voir plus
L'entreprise a répondu
Ordered 2 parts for a broken internal rainwater down pipe. The parts arrived within the timescale and were fixed in place the following day. The only issue was that we ordered both parts in grey, but... Voir plus
L'entreprise a répondu
Brilliant service. We are tricky to access and Jack was brilliant at sorting out an alternative means of delivery. Very happy with our 'heritage' guttering. We've installed new large gutters to cope w... Voir plus
À propos de l'entreprise
- Fournisseur de matériaux de construction
- Magasin de rénovation
- Fournisseur de métal
- Fournisseur de produits en plastique
- Industrie plastique
- Distributeur d'acier
Écrit par l'entreprise
Drainage Central offers a full and comprehensive range of guttering, plumbing and drainage products, including rainwater systems, sewage treatment products and a range of Brett Martin products. We only supply quality assured products from the leading manufacturers and aim to offer the best solutions giving you downloadable installation guides and technical specifications where applicable. Our stocked products are on a 24 hour delivery schedule (See COVID-19 page for current schedule) and our knowledgeable, friendly UK based customer service team are always on hand to help. We have numerous years of experience in drainage, e-commerce and customer service. So for a secure, easy shopping experience please choose Drainage Central – rain through to drain - we’ve got it covered.
Coordonnées de contact
184C Wisbech Road, PE158EZ, March, Royaume-Uni
- 03302 230 275
- customerservices@drainagecentral.co.uk
- drainagecentral.co.uk
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
All is perfect
Cast Iron effect guttering
Great website. Delivered on time. Well packaged. Looks great.
Highly recommend this company
Can't praise this company highly enough. From the first telephone contact to the rapid delivery. Pleasant, efficient, helpful and competitive prices!!
Easy ordering and quick delivery
Great range of products,Fast delivery.
This is my drainage place now!
I ordered some incompatible bits and instead of just shipping them, Jack took the trouble to phone and ask me if I realised. That has never happened to me with an online order before. They normally just ship the stuff and, if it is wrong, hope to get a second order for the right part knowing that the postage cost means that it is not worth returning any incorrectly ordered bits. Moreover, he emailed me the recommended sized fittings and sorted everything out to arrive on time for my project. Amazing!
I could not find the materials locally…
I could not find the materials locally and found on DC the purchase was straight forward and the gear arrived in good time during which I was kept up to date with progress.
Fast and efficient
I paid over £50 for delivery
I paid over £50 for delivery, I could not believe how long it took to arrive, I purchased other Lindab parts from another supplier, paid £12.50 for delivery and had it in two days.
Brilliant
Brilliant! We had a large cast iron order so I did a lot of research and decided on Drainage Central for their price, reputation and my experience communicating with Jack on the phone and via emails. The delivery was on time and the single item broken in transport (not surprising with a large order) was replaced quickly and without a quibble. Thank You.

Réponse : Drainage Central
Expensive slow delivery
Expensive slow delivery, un clear website and not very helpful customer service.

Réponse : Drainage Central
Spot on …
Kept me well informed about dispatch delivery times at all stages,
Items as described,
Well done
Great service
Great service. Spent an entire day trying to find a company that would send cast iron sewer pipes via next day, mainly talking to call centres who didn’t understand what I wanted. Found Drainage Central near the end of the day and Jack was excellent. He was the first person to point out I needed a certain type of drain as it would go in concrete, and his quote was far better than most others even without their fast delivery. Before sending the quote, he checked with the foundry that they had the stock in and that next day delivery would work. The pipes all turned up on time, and when we found one had cracked on one end in transit, Jack had it all sorted in 30 minutes.
Perfect service! Knowledgeable, friendly and very responsive.

Réponse : Drainage Central
Contact and updates excellent
Contact and updates with this firm have been great. Jack is available for any questions and updates on the order. Very professional.
Parts arrived quickly and worked as described
Had a question pre-purchase was was answered quickly and correctly. Parts arrived quickly and solved my problem.
Great service
Great service, even for small additions, shame restocking charge is too high.
Excellent service
Drainage central were helpful in all ways which was the delivery time the materials required and payment followed with a VAT invoice.
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