Drain Doctor - Stockport Avis 

thanks to big tom drain was cleared in no time and cleaned up afterwards great job

Big Tom was friendly and professional. The job was done quickly, and my expectations managed. Will definitely call back should we have a future drain issue

Big Tom was fantastic he was very informative and got the job sorted out he cleaned up after himself which was brilliant, would highly recommend, he was so pleasant very impressed

Called for toilet unblocking 30th December and was told no one was available until the following day then was told no one available until Friday 2nd Jan - luckily I have two toilets! Not exactly the service advertised.
They say fair pricing and was expecting around £100 but was charged £285 for a basic plunge solution. Whilst I appreciate it may have been a more complicated problem and thus cost more it wasn’t so very expensive and not what I would call fair. I would expect a phased pricing based on the issue rather than a flat fee regardless. I guess I had little choice at the time but will find someone else should I need similar services again.

Fantastic due to a cancellation was able to get it done on the same day as contacting, guy was present and honest, was told price before work was done . Sort quick and all done.

Very efficient service. Lovely helpful worker arrived promptly and worked quickly. Had a bit of a problem paying as card reader not working. Overall a very good experience. Thankyou.

Harry was very helpful and knowledgeable. He took the time to assess the situation very thoroughly and managed to resolve the issue very quickly. He was very polite, friendly and professional.

Return visit to repair damage previously identified. Great job carried out efficiently and without any hassle. Harry provided visual evidence of the repair and was polite and friendly and respectful of our property.

Although a little late arriving the engineer found the fault and the blockage cleared. He also recommended some pipework be replaced in the near furure.

Tom from Stockport Hyde sorted out my badly blocked drains. Took over three hours but they were brilliant. Hard working and friendly!

Our experience was really good as actually thought we had a serious problem, so after superb and prompt service it turned out to be a total mistery as to what was going on??
Harry did an excellent job of lifting the very old iron lid only to find all was well. It remains a mistery. Thank you Drain Doctor for brilliant service

Friendly efficient service.
Can’t fault the service but I think it’s expensive. £300 for less than an hours work. Unfortunately in emergency situations it’s not practical to look for alternative services to compare charges.

If I get the problem again I’ll take more time to find a solution.

Update: hi Callum the process was followed. However it would have felt better if you’d have given me some idea of the potential cost during the phone call ie consider the simplest case. I realise that you really need to see it before confirming but a similar quote I obtained later for the same work was half the price.

Very speedy call out. Great advice re multiple properties affected so call UU.
So helpful .

Macaulay was a very nice and helpful gentleman, he explained everything he was doing and why he was doing this, and left it nice and tidy. I would definitely recommend.

MacAuley was brilliant, really honest and up front about what he was doing and how much it would cost. He then went one step further and checked with united utilities about road adoption and whose responsibility the problem was. Turns out it wasnt ours so MacAuley being proactive saved us £450+VAT!

Really nice mannered man who kept me in the loop the whole process, great work team Drain Doctor from start to finish

Thanks Macauley for the efficient work to a very high standard. Even shared some plumbing knowledge with me to top it off.

I had a blocked waste pipe causing my washing machine to back up, they unclogged in about 30 minutes!

Many thanks to Tom & Mac for sorting out a blockage and issue with our soil pipe. They diagnosed the problem and got it sorted within a few hours. They explained everything as they went so we knew what was going on.

My problem was tree roots causing the downstairs toilet to block.
Macauley kept me informed throughout the job and showed me the camera images which confirmed the issue. The toilet was removed and the blockage was successfully cleared internally.
Further preventative work was booked in for the following week.
The space was left clean and tidy after the work.
I was very pleased with the professional service I received .

We had a totally blocked shower and sink that filled up the shower! Tom from Drain Doctor Stockport sucked out the blockage accessing the outside waste pipe rather than internally so no mess.

Turned out there was a bodge job done on the external pipe work that we were unaware of. Tape had been used to connect the different sections of pipe work internally and this had come loose and was the cause of the waste not going down as it was all backed up.

So lucky that Tom had spare plumbing pipes in his van so he was able to replace/repair it.

Totally recommend, though the standard charge was more expensive than we had anticipated as had not been told before Tom arrived. But we had previously tried unblocking rods and chemicals to try and unblock it with no effect and would have never of realised about the tape in the pipes. Thank you Tom.

prompt, efficient, friendly, helpful, professional and unbeatable price. very happy with the service. would use them again.