Drainfast Limited Avis 94

Once again Dan and Nicki did exactly what they said they would do,thankyou.

Fantastic service, very helpful

Competitve rates, good stocks, great friendly service. Always on time!

Drainfast are knowledgeable, accurate and prompt with orders and deliveries. With next day delivery they are always reliable.

Drainfast has been a brillant company to get many of our products from. They are quick to reply and quick to ship. Excellent customer service.

A pleasure to deal with.

Speedy delivery of ordered quality products that fitted and resolved my drainage problem

Can't really believe they delivered 6m pipes for a little over £100 with free delivery. And the pipes were reasonably priced too with more options (e.g. single end) than anyone else. The builder's merchant about a mile away wanted £25 for delivery.

Quickest delivery ever. Staff helpful on emergency collections. Good gang of guys that are
Always friendly.

Ordered a drain cover on the Friday and it was delivered on the Monday really impressed with the service, would defiantly use them again when the need arises

Extremely efficient when emailing for information on order that was due, prompt responses. Very impressed, thank you

Great service the manager went out of his way to help.
Would recommend

Great selection of plumbing supplies, I couldn't find the inspection chamber I was after anywhere else. Delivery arrived on day it was promised, needed to return an item which was done without fuss. Great service and prompt responses to me emails, what more can it say 🤷‍♂️

Great product availability and prices, but my recent experience at your Alton depot was very disappointing. The depot manager seemed stressed and disorganised, unable to provide good customer service. He kept knocking his hand on the desk, muffling and being all over the place without achieving much. He kept asking the same questions repeatedly ("Who is it for?" and "Did you call?") in a rather abrupt manner. They also served the customer behind me leaving hanging without knowing what they're doing with my order. I felt quite unamused when the manager asked if I had a van or car, telling me the pipe wouldn't fit in a car. Well... it would have been nice to have the pipe coiled or get some help instead of just dumping the pipe outside the door. Guess what, it did fit. How about smiling and being friendly to your customers?

We decided to give you another go based on your response. Delivery was super smooth and fast, unlike the in-person experience, so I've updated my rating to 5* based on that.

Super service & good product

Made an appointment short notice. Took care of a very tricky job. Very polite excellent service and great value

Princes street stone

Lydia Reynolds was very helpful on the phone. found me exactly what i needed within minutes and has arranged for same day collection for me! Great Service!

Turned up within 60mins of calling. Very efficient & professional. Cleared the blockage, which was in the road. Great service.

Drainfast are a very committed and supportive company. They are always here to help , with small projects or large ones. Always get a response quickly and will do their best to help you as much as they can.