They are selling items that they don't stock anymore. I got a phone call from them this morning. Anyone wanting a studor filter are wasting they're time.
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Lisez les avis des autres
Ordered a new compressor for our septic tank. Slight delay because of stock issues beyond Drainstores control, but customer service was fabulous. Will use again when needed.
Almost three years ago this firm supplied a pumping station to a site one of the properties has been sold and lawyers needed very specific details which were not in the hand over file. We called Drain... Voir plus
Totally impressed with the installation team at drain store from start to finish nothing but reliable, honest and hard working young men! I was dreading the mess but they came replaced the old tank wi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The UK's Premier independent drainage supplier and installer.
Coordonnées de contact
Unit 5 Delves Road, DE75 7SJ, Heanor, Royaume-Uni
- drainstore.com
4,3
Excellent
45 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They are selling items that they don't…
They are selling items that they don't stock anymore. I got a phone call from them this morning. Anyone wanting a studor filter are wasting they're time.
30 mars 2026
Avis spontané
Great customer service
Ordered a new compressor for our septic tank. Slight delay because of stock issues beyond Drainstores control, but customer service was fabulous. Will use again when needed.
11 janvier 2026
Pumping station delivered fast
Pumping station delivered fast. Good quality well packaged. When I noticed one of the fittings was missing, a quick phone call and it was here the next day. Great service would recommend.
21 janvier 2026
Good to deal with
Good to deal with, although the item was not in stock at time of ordering l was kept fully informed.
15 janvier 2026
Great communication throughout
Great communication throughout. All information given very promptly!
Very happy
19 janvier 2026
The products are top-notch
The products are top-notch, and the customer support is excellent.
23 décembre 2025
Avis spontané
Excellent Product at a Great price
Excellent Product at a Great price. Delivery information and updates were informative and updated regularly. Would recommend this company and will definitely use again.
28 novembre 2025
Although the pump I ordered was…
Although the pump I ordered was delayed, the customer service team were fantastic in keeping me up to date with progress. My special thanks to Louisa for a going the extra mile. Great job
25 novembre 2025
Avis spontané
Helpful service reps
Helpful service reps, that checked stock for me and arranged same day despatch
11 novembre 2025
Helpful delivery and staff at Drain…
Helpful delivery and staff at Drain Store were very helpful
10 novembre 2025
Great service 10/10
Cathy is very helpful if i need to order anything that isn't listed on the website, very knowledgeable! great service 10/10
3 novembre 2025
It hasn’t been delivered yet
6 novembre 2025
Received email confirming order
Received email confirming order. Then no further communication I.e. order dispatched or date/time of delivery. Received message from FedEx wasn't expecting a message from them, unsure if it was spam message. Delivery by FedEx was on date and time as per message.
29 octobre 2025
Pump station.
Pump station.
delivered on time good communication and support from the order to despatch of goods will definitely purchase off them again.
Regards
Will,sps ltd
4 septembre 2025
Haven't received the item yet
4 août 2025
I bought some channel drains to replace…
I bought some channel drains to replace existing one damaged in last October storms. Although the minimum order quantity was more then I required (that's thanks to manufacturer who sends them direct from factory)they were the right ones and they were delivered to a sensible location on my drive and in a reasonable time.
30 juillet 2025
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