Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

Lack of installation and wiring instructions, odd speaker design, the supplied tweeters did not fit the provided holes and the subs blew less than two weeks in when running the amp at less than 30%... Voir plus

Noté 1 sur 5 étoiles

Paid $1000 for DS18 Wake tower speakers back in June and and come to find out the mounts don't fit at all wake tower tubes. Was highly disappointed that the mounts didn't come with options for differ... Voir plus

Noté 2 sur 5 étoiles

2 stars is because the brackets that secure sub boxes require SERIOUS modifications, this just does not bolt right in. There is no hole in bracket for pillar nipple, holes for bolts do not line up, an... Voir plus

À propos de l'entreprise

  1. Électronique & technologie

Écrit par l'entreprise

DS18 an electronics manufacture specializing in Car, Marine, Jeeps, Powersports, Home and Professional electronics equipment.


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

769 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,4

Tous les avis

(769)

3 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Didn't get the correct bar clamps for…

Didn't get the correct bar clamps for jeep .had to buy the correct ones very expensive

29 avril 2021
Logo de DS18

Réponse de DS18

Our 6 and 8 inch tower speakers are designed for marine towers. Yes they can be used on Jeeps but you must measure your rollbar and if the provided clamps are too small for your application, then you need to buy the larger clamps.

Noté 5 sur 5 étoiles

Quick and easy shopping experience

Quick and easy shopping experience. Everything was easy to figure out, shipped and packaged well so no damage. Product is better in person than online. Very impressed.

29 avril 2021
Noté 1 sur 5 étoiles

DS18 warranty is a joke

DS18 warranty is a joke. I purchased an entire system from them. Two of the speakers busted. I contacted them several times. Then they tell me that I need to send the speakers back for their engineers to test the speakers to see if it was a manufacturer defect. It has been three weeks since they received my speakers and I haven’t received any feedback. So, I hope you don’t have a warranty problems if so be prepared for a long drawn out disappointing experience.

27 avril 2021
Avis spontané
Logo de DS18

Réponse de DS18

Our warranty is very generous and in most cases warranty is honored, but in all cases the speakers must be examined. This will go across the board with all large audio manufacturers. The email you recieved is an automatically generated email covering all general basis for your return. You are still invited to use your warranty your case and rma has been made.

Noté 1 sur 5 étoiles

Ordered straight from ds18 so I wasnt…

Ordered straight from ds18 so I wasnt playing middle man games and the amp I got instantly pops the fuse I get ahold of ds18 and they send me a return shipping to my email I can't get it off dont have a printer so I'm stuck with a broken amp and there customer service is crappy and no help at all honestly they don't even try to help so I take it as a learning lesson had plans on buying my mids from them but will go another route

24 avril 2021
Logo de DS18

Réponse de DS18

We sent you a shipping label. We said we would swap out your amp. Some due dilligance is required on your part however. I can suggest most fed ex office shops have email access and printer. You can also get the tracking from the label we sent and show that to fed ex employee and they will generate the label. Theres many ways you can use the label we provided you, we can only do so much.

Noté 1 sur 5 étoiles

I ordered on Monday

I ordered on Monday, April 19th 2021, as of today, Friday, April 23rd, my order has not shipped. I have tried calling several times with no answer or call back.

23 avril 2021
Logo de DS18

Réponse de DS18

We are experiencing an influx of calls and orders and it is very difficult to get back with everyone instantly. You can call our retail number, email support@ds18.com , or use our live chat and you will get an answer through all the sources.

Noté 4 sur 5 étoiles

2019 RZR 900S

Communication with questions was not very good but the product arrived on time and the confirmations were great. Product was packaged extremely well and looks very durable. I installed it in my ‘19 RZR 900S and the sound is amazing. I don’t drive it rough so we’ll see how it holds up in the elements.

21 avril 2021
Noté 3 sur 5 étoiles

The shipping was horrible, customer service was great

The shipping was horrible. Don’t use fedex. They are trash. They didn’t know where to deliver the package to. It came 4 days late. Then, the box was torn up in shipping. I paid $190 for door speakers. It would be nice for them to come In good condition. However, the ordering process was great. Took no time at all to order and customer service was great. Just make sure to list the controller for the rgb 6.5 speakers with them, so others know what else they need to buy.

19 avril 2021
Noté 5 sur 5 étoiles

Service on my order was great

Service on my order was great. Shipped right away. Packaging was perfect and merchandise was well protected. Not much informarion for connection and hook up. A guide would be nice online.

17 avril 2021
Noté 1 sur 5 étoiles

I haven't recieved my order so its hard…

I haven't recieved my order so its hard to not give a bad review. Also when ordering you should give a better understanding of the points rewards and how to use them

17 avril 2021
Logo de DS18

Réponse de DS18

Please contact us at support@ds18.com so we can help you with your issue. Most likely it was lost by fedex or usps and we can send you a replacement.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus