Duncan Lewis Solicitors Avis 

I am deeply shocked and appalled by the cold, unprofessional treatment I received from Duncan Lewis. My complex housing and public law case involving a rogue landlord, A Council, and an NHS data breach was formally accepted by caseworker. and her senior supervisor. Because of my dangerous living environment, my vital medical surgery had to be cancelled by the hospital. Duncan Lewis had full written proof of this emergency.
Last Monday (10th), emailed me to state she was leaving the firm but explicitly promised my file was being reallocated to a colleague. Instead, I was left in complete silence for two weeks. I explicitly stated to this firm in my emails that "silence becomes part of the harm."
When I finally forced the issue and called them today, I was casually dropped over the phone and told they "don't have the capacity" to take my case. To accept an extremely vulnerable client, leave them trapped in a detrimental environment for weeks, and then abandon them via a standard switchboard message due to internal staff turnover is a severe failure of professional duty of care. Absolute corporate coldness.

I be been through absolute hell and the way I have been treated has been shocking and then the Law Firm who accepted my case did exactly that continued the harm.

And it’s has deeply broken me.
I don’t actually know if I have the energy or the belief to continue this hell I’m in.

Devastated doesn’t cut it.

And what makes it worse is I’d had a generic response saying my case couldn’t be taken on and the caseworker reassured me that it was just automatic.

So whilst I’ve felt very much trapped in a burning building.

To be told no we have your case.
And then ghosted and dropped really really was the ultimate whiplash.

Follow up
4 Aug
• ••
TO You
Good afternoon
I believe this may be an automated email
I will be contacting you later this week to discuss your case and next possible steps
Kind regards,
=
Caseworker

Case reallocation

To: You-
Monday 10 August, 17:06
Dear..
I hope this email finds you well
I want to inform you that I am leaving Duncan Lewis Solicitors. Your case will be allocated to one of my colleagues who will reach out to you soon.
All the best on your case.
Kind regards,

Case reallocation

To You
Dear
11:56
Thank you for your enquiry with Duncan Lewis Solicitors. Your matter has been referred to the relevant department for consideration.
Unfortunately, we do not currently have the capacity to take on new matters. We recommend that you contact the Law Society, who may be able to assist you in finding an alternative firm.
Hope this helps.
Thanks & Regards,

Duncan Lewis Solicitors quickly responded to my enquiry and Mr. Hardeep Dhaliwal got in touch with me and later handed my matter to Mr. Daniel Adedimilehin. Mr Daniel Adedimilehin provided an excellent support as my solicitor with indepth explanation on how to approach things.
My matter was resolved and I am grateful to this firm. They are absolutely great. Mr. Daniel Adedimilehin, I cannot thank you enough. God bless you and your firm.

I would like to express my sincere appreciation and gratitude to the entire team for their professionalism, dedication, guidance, and support throughout my asylum case.

I am especially grateful to Arya Mishra, my caseworker, for her exceptional hard work and commitment, particularly considering the short period of time available to prepare my case. Arya worked extremely diligently in preparing my witness statement and supporting my case, while also showing genuine kindness, patience, understanding, and compassion throughout the process. She took the time to understand the details and complexities of my circumstances, listened carefully to my concerns, and approached my case with a high level of professionalism and commitment. Her ability to work under pressure, identify important details, and prepare a case within a limited timeframe was truly impressive. In my opinion, Arya Mishar is an exceptionally capable caseworker who has the knowledge, dedication, and ability to handle even very complex and challenging cases. I would have no hesitation in recommending her to anyone who needs professional and compassionate support with their case.

I would also like to sincerely thank Solicitor Satvir Sahota for her valuable legal guidance, supervision, and follow-up throughout my case. Her professional advice and continued oversight gave me confidence and reassurance during what was a very difficult and important period of my life.

The combined effort, commitment, and professionalism of Satvir and Arya made a significant difference to my case, and I am extremely grateful for everything they did for me. I am very pleased with the outcome of my asylum claim and will always remember and appreciate the support, kindness, and dedication they showed me.

Thank you both sincerely for your outstanding work and for believing in and supporting my case.

Headline: Absolute mockery of a legal service – Avoid at all costs!

Avoid Duncan Lewis Solicitors at all costs. We instructed them for an estate dispute involving my elderly mother, and the service was a total nightmare. The fee earners were completely unprepared for meetings and treated our serious family matter with total disregard.
Worse still, crucial video evidence recorded to protect my elderly mother was completely lost/denied by the firm after we paid for it. Their response to our formal complaint was a complete distortion of facts. We were forced to move to another firm, which cost us extra money and time. They made a total mockery of our family during a vulnerable time. Zero stars if I could. Case referred to the Legal Ombudsman.

great experience

Very responsible and supportive solicitor. Thank you so much

I filled in form online and got acknowledgment saying to give them a call. Tried calling them lines always engaged.Thought they have office near me so I gave a visit it was an empty building. That was a short lived service

I would like to thank all the teams from Duncan Lewis for helping me through each step of events regarding my complex family law case. As someone who has never dealt with solicitors and legal proceedings before, they made it extremely easy for me to navigate and removed a lot of stress by guiding the whole process. I would like to make a special mention to paralegals Elizabeth Beasley and Hannah Anene who are led by Jaspreet Rai. As a team they have helped me understand complex legal issues, represented me fantastically and supported me through a very difficult time. Knowing I have Jas, Elizabeth and Hannah in my corner gives me great confidence that my case will yield positive results for both me and my family. Thanks Duncan Lewis.

I had an excellent experience with Duncan Lewis Solicitors, especially with Chirayuwan Singh Rathore. My housing case was handled professionally from start to finish, and I always felt supported and reassured throughout the process. Communication was excellent, with prompt responses to calls, emails, and letters, and I was kept updated every step of the way. Chirayuwan was always available when needed, highly knowledgeable, and provided outstanding legal advice. I highly recommend Duncan Lewis Solicitors to anyone looking for professional and reliable legal support.

I had an excellent experience with my solicitor from start to finish, especially with Chirayuwan Singh Rathore, the Caseworker. They were highly professional, knowledgeable, and always took the time to explain every step of the process in a way that was easy to understand. Communication was outstanding; I was kept informed throughout, and any questions I had were answered promptly and clearly.

Their attention to detail, dedication, and genuine care gave me complete confidence during what could have been a very stressful situation. They worked efficiently and always had my best interests at heart, achieving a fantastic outcome.

I would highly recommend Duncan Lewis Solicitors to anyone looking for reliable, trustworthy, and expert legal representation. Thank you for your exceptional service and support; I couldn't have asked for a better experience.

I was under legal aid, Primal still treated me like i was a standard customer, prompt replies, good advice and no messing around. I felt Primal understood my position, wanted to help and i felt confident in his advice.

I highly recommend Duncan Lewis Solicitors.
Their excellent legal team handled the case with diligence, great professionalism and valuable legal knowledge. The solicitors assisted with getting the information and documentation needed for the purpose of the case and offered tremendous support throughout the whole process. They facilitated our legal communication/exchanges via email and phone calls. I felt comfortable approaching them with queries, they always showed availability and made me feel reassured.

I was fortunate to have Mr Gabor Nagy assist me with an issue, that through his Professionalism and Passion for his work, I would not have achieved the outcome that I did.
Many many thanks from KP.

Excellent service and support! I am extremely grateful to my solicitor, Sai Teja Kachakayala, for thier outstanding suppport in my immigration case, which has now been successfully approved.
Sai Teja Kachakayala me step by step through the entire process with great professionalism, patience, and well informed. I highly recommend Sai Teja Kachakayala and Duncan Lewis Solicitors to anyone needing immigration assistance!

I cannot thank Mr. Jagadeesh Koda enough for everything he did for me during my asylum case. His knowledge, patience, and dedication gave me confidence throughout the entire process. He always took the time to answer my questions and made sure my case was handled professionally. I wholeheartedly recommend Mr. Jagadeesh Koda to anyone looking for an exceptional immigration attorney.

Im very happy to have solicitor from Duncan Lewise because recently i’v got my visa and if Duncan Lewis Solicitors don’t help me it wasn’t possible to get visa.
Thank you Ojashwi sidharth for helping me to getting my visa.

My case was handled with great care, professionalism, and attention to detail from beginning to end. I always felt that my best interests were a priority, and every step of the process was explained clearly. I truly appreciate the dedication and hard work that went into achieving the best possible outcome for my case.
My lawyer(Sanket Dhull) made me feel supported, respected, and confident throughout the entire process. He was patient, understanding, and always took the time to listen to my concerns and answer my questions. His reassurance and guidance made a stressful situation much easier to deal with, and I am sincerely grateful for their support.
The communication was excellent throughout my case. Phone calls, emails, and letters were always clear, professional, and easy to understand. I received prompt responses whenever I had questions, and I was kept informed at every stage. This consistent communication gave me confidence and peace of mind.
The quality of service exceeded my expectations. My lawyer(Sanket Dhull) and the team were always approachable, responsive, and available whenever I needed assistance. They showed genuine commitment to my case and made sure I never felt left without support. I truly appreciate the outstanding level of service I received.
The professionalism and legal expertise demonstrated throughout my case were exceptional. My lawyer showed an impressive understanding of the legal process and provided practical, well-informed advice at every stage. I had complete confidence in their abilities and am extremely thankful for his dedication, expertise, and commitment to achieving the best possible result.

I want to sincerely thank Mr Denny Joseph Derasahayam for all his hard work and support on my asylum case. He was always professional, communicated clearly, and kept me updated throughout the process. Thanks to his efforts, my claim was successful and was granted.
I am truly grateful for his help during a very difficult time. I am very satisfied with the excellent client care I received from the Duncan Lewis team from beginning till end.

⭐⭐⭐⭐⭐ Extremely satisfied with every aspect of my experience

I am extremely satisfied with the service I received from Duncan Lewis Solicitors, and I want to give a special mention to Holly Miles, who assisted me throughout my entire matter.

From start to finish, my case was handled with exceptional care, attention to detail and thoroughness. Holly took the time to listen carefully to my situation, explained every step clearly and kept me fully informed of all developments along the way. She made me feel reassured, supported and completely at ease – I never felt unsure or left wondering what would happen next.

The quality of communication was outstanding; every phone call, email and letter was prompt, clear and easy to understand. Holly was always available when I had questions, and responded quickly whenever I reached out. Her professionalism is outstanding, and it is clear she has excellent legal knowledge and expertise in her field.
I also have to mention Jodi Street who represented me twice in court. Jodi was également brilliant, she was professional, very knowledgeable and friendly. I won my case thanks to their exceptional teamwork and professionalism.

I would absolutely recommend Duncan Lewis Solicitors, and Holly Miles in particular, to anyone looking for reliable, caring and expert legal representation. Thank you so much for all your help!
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No complaints from me about the service provided by Duncan Lewis. My solicitor Holly Miles is second to none. She is an actual God-send! Her approach to my case made me feel so relaxed because her work ethic and efforts was on point at every stage. I've never had to chase for anything and her support and advice has really helped me through my situation. Holly is most certainly an asset to Duncan Lewis Solicitors.