Dusk&Dawn Avis 

I have to say that when I first slept in the mattress, I thought it a bit firm. However, as a side sleeper, I am now very very happy with it as it holds the body in a comfortable and settled way. This is not obvious at first but it is now easy to see that it is perfect. Highly recommended. Top quality.

Great bed and exchange service, very professional and caring team!

This is the first time I bought this brand and gave me unexpected good impression. It is very comfortable and firm to well support every part of body. I did not expect its so comfortable and gave me good sleep every night. It is worth to buy.

The main reason for buying this mattress was due to continually waking up with a sore back with my old mattress. This new mattress is extremely comfortable and no more waking up with a sore back. Excellent mattress.

Mattress arrived quicker than expected. Whole process was simple and quick.

We are so happy we went with Dusk & Dawn! The whole process was so quick and easy and the mattress is perfect!! We went with the medium premiere mattress and it's the perfect balance of soft but firm.
Australian owned and made is always the way to go. Thanks Dusk & Dawn!

Dusk and Dawn Service

I can't even stress how good it was to deal with the customer service. They were quick to respond and even quicker to send the bed to my parents. I received phone calls to update me on where it was. I received a phone call from the warehouse and the delivery driver which I thought was more personal than receiving a text message/email to say it's on the way. I was thoroughly impressed by that.

I purchased a bed for my parents who are elderly now and whose bones are more fragile now. They were complaining of back pains, especially my dad. My dad was unable to sleep on his current bed because it was too painful. As a result, he was sleeping on wood to help with his pain. I live interstate and upon hearing this I knew I had to invest a lot into a good mattress. The first time my old man laid in it, his words were "I feel like I just laid in heaven". Since then he hasn't been tossing and turning. His sleeping pattern has improved so much and he no longer struggles to get out of bed because his back no longer hurts and the height of the mattress doesn't require him to bend his knees (which hurts him too) to get out of bed, the same goes for my mum. They can't stop talking about their bed and that is all thanks to DUSK and DAWN! I look forward to purchasing a bed for my own husband and I hehe. I wish I could give them 10 stars. Absolute god-send!

A couple of small things - Firstly once you place the order your e-comm system doesn’t send an order confirmation to the individuals email address. This should be a standard function.
Because of the above I had no idea about delivery. Once I followed up the response was always quick and helpful.
It only day 3 but loving the mattress.

Service was kind of hard to get a hold of. Purchase online was easy, however getting information regarding delivery was a bit frustrating. There is a tracking section for your order but was never updated. Tried to contact via email and didn't get a response at first, so contacted via messenger. Which was hit and miss. First time they didn't reply straight away they called the next day, which is fine. Second time they responded in good time. Getting a Delivery time was rough though. So I found out, it was given to their courier of choice in a timely manner however I had to wait another week for the mattress to arrive (business is in Vic and I am too), which I thought was really slow considering we are in same state . I think the courier service really lets them down in this regard. I think dusk and dawn are let down by their couriers who take over a week to deliver goods in the same state, and I had to chase them for a delivery day. (I ordered two weeks prior to delivery). I am however more than happy with the mattress, one thing to note which could be a deal breaker for some (not for me) Is that the mattresses do not come with side handles, and it's a heavy mattress so unless you have help it is a bit difficult to move around when needed, and thought it was such an odd thing not to have included on such a premium mattress.

Ordered online was delivered to regional Vic in 5 business days. We have only had the mattress for just over a week but we are very happy with our new mattress, it’s so comfortable. Best of All it’s Australian made and owned!

Awesome guys to deal with. Nothing is too much hassle for them and the quality of the mattresses are outstanding. We'd previously bought mattresses in a box but Dusk and Dawn mattresses are extraordinarily comfortable - a real luxury hotel feel. Keep us the good work, guys.

I am an ex Army Paratrooper with a very bad back, lumbar spondylosis and quite a few disc protrusions, I searched online for the best recommended mattress for a bad back, I must say I am extremely impressed, I have slept on this mattress now for about 4 weeks, I now get up in the morning without that terrible stiff back, it used take me quite a few hours in the morning straighten out and to get going, it is definitely due this mattress which has made all the difference, If you have a back problems I highly recommend this outstanding mattress. My wife tried to talk me out of buying this mattress online, I did my research and stuck to my guns and it paid off. I could not be happier. Thank you.

Just received my new mattress, super comfy so far. It's nearly double the height of my old mattress, which I had trouble imagining before it arrived but fortunately my sheets still fit.
It took 15 days after ordering for it to be shipped and delivered, which is longer than the customer service team advised me, but still reasonable considering I'm in Perth. It just would have been nice to have had an accurate estimate to start with.
A shame they don't do weekend delivery here but the delivery company went out of their way to make an evening delivery for me, so really happy with that.

It is very comfortable. It was delivered promptly and very friendly team, from sales to the delivery.

Everything went smoothly, the experience was professional and we got a great deal for a very good quality product. The only thing t hat let down the experience was sending one delivery man to try and manage an awkward mattress.

Friendly helpful advice and excellent mattress, so very comfortable and no more sore hips.

Excellent service.
Perfect delivery request.
Really comfortable mattress.

Both me and my partner have so far found this mattress very comfortable and supportive.
Did find delivery to be a bit slower than expected.

The mattress from Dusk and Dawn is wonderful, I got the firmer support of the two in the premium and I couldn’t be happier with the quality, feel and support. The Mattress is firm but comfortable and has given me great nights sleep since it arrived. Dusk and Dawn communication was wonderful, guiding me through the decision process and informed me on delivery and ensured the driver arrived at the allocated time. Overall a fantastic experience that I am very happy with.

I have it last couple of weeks and first impressions are that it is very comfortable and cosy matress.