Dutch Bros Coffee Avis 85

I go to the Dutch Bros at 1791 W. Lacey Blvd., Hanford, CA almost daily. I have a favorite drink, but the staff and manager are amazing, engaging, professional and provide excellent service. I’ve visited many others - this one is outstanding. Your company is so very fortunate to have this staff.

Chris was very awesome and so friendly. I would go back to valley hi location again because of people like him that make your evening go great. Keep up the great work!! 👍

Do you guys remember when Dutch Bros first opened how friendly the staff was? Well that’s not the case anymore. DO NOT go to the one in Las Vegas on Rancho and Craig! They leave these kids to run a the show and what a disappointment it was. I will NEVER go there again! I tried calling corporate and of course no luck! Customer service sucks there and when you try to speak to a manger they give you another kid!!!

I would give these people a 0000 if I could. What a joke. I was behind the person at the pay window for 7 minutes and then I asked the girl what happened and she said that she was just talking to that person in the car in front of me! Really? I let her know that there was a line formed behind me completely filled up because she was talking to her friend in the car . she then said to me... have a nice day sir.. how freaking RUDE RUDE RUDE..
I also tried to call and never got through to anyone and at the local shop or the corporate level..
they know! they do not care to hear any more problems about customers service the high prices ect.
these people SUCK!!

$10 drink for a Caramel green apple rebel iced drink. No Caramel. Attempted to buy Caramel syrup at grocery store but made it worse. First time I ended regretting buying a drink from them.

Their connection with customers is so on point! Devin is so awesome! (Off 20 and Collins) Honestly his determination to connect with the customers is such a blessing! His laughter when he interact with the customers is contagious and genuine, no wonder why he’s the manager 😂 truly does him justice!! Anyways Dutch Bros is the best beverage establishment ever!! You guys rock!! Arlington and Fort Worth locations has the best people with the greatest personalities!! Keep up the good work!! 🙏🏾

It was such a great Dutch brothers experience. It was the one by the Vancouver Washington mall.I was blessed to live in Medford Oregon when Dutch brothers first started. This shops employees reminded me so much of the service that is Dutch brothers please let them know ty

I feel ashamed of the behavior of the Dutch Brothers employees. Yesterday, August 9, 2024, my niece and I went to order 2 drinks. I ordered a large Vanilla Brew. They always give me a frappe with milk and vanilla. But the young man who served me did not know how to give me what I ordered. The second drink was even worse.... a cold milkshake. They gave it to me with ice without frappe mode. Terrible!!!! When they delivered my orders I told them that this was not what I ordered.. and the young men just laughed in shame and gave me what I ordered... they just said excuse me, the young man taking the orders is new. I am upset because they always give good service. Next time I will speak to them in 3 languages ​​to see if they understand their own menu.

The drink was ok, but their reward philosophy has little to be desired. I am always on the run, so customer service is important. I was told you can only sign-up for the reward program on the app, they cannot help you. Ok, fine, then she says I cannot use my phone number to access my rewards because sometimes people give their rewards to other people. My family of 6 purchase drinks together, and if I paid for all of my drinks, I can give my reward to my son or who I choose I earned it. Go to Wake-up call for a better experience. Dutch Brothers is too cheap to have a rewards program! 😂

Beautiful place

What happened to this company ? You had such an outstanding belief system, then you stooped to the woke crowd. You hired a coffee-making person, Rachael Cullen, who with one sentence on social media has thrown your business under the bus.
“2 inches away from the best day of our lives” is famous now, and NOT in a good way. In a hateful way ! Condoning the assassination of a former President of the United States CAN'T be good for business, I don't care what your political stance is !
Employees that are allowed to post repulsive, indignant socially unacceptable posts on social media have got to go, no two ways about it ! No repercussions equals no business. Terminate her and issue a statement or watch the value of your business sink. As an employer you have a responsibility for your employees actions as they are a direct reflection of your company !!

Should hire better people with morals#Racheal Cullen ,wishing people dead on line,sad,still try the coffee just not from her.

The drink my girlfriend got after an hour looked all slimy and powdery. I have never had this experience before and I don’t want anyone else to go through this. I hope whatever the problem is it gets fixed maybe, the ingredients were expired. Whatever it is please fix this issue as it could have gotten my girlfriend sick. I am deeply disappointed with this dutch bros experience.

I was there on Saturday at 10:45 with the $30 order and I was treated very unprofessional by the employee that was waiting on me I love Dutch Bros and I want to make a shout out to Iona Cielo free Nicole and BRI helthey've always treated me with total respect but they need to really get their day crew on the road because I really don't like anything 😳😞thrown at me when I'm a VIP customer I'm not saying I'm not going to go back but I'm saying that they need to really change their attitudes and stuff cuz I don't like that

Best coffee best service. They have huge variety, but the plain black coffee is great.

Iced green tea, coffee, chai tea, whatever you want its amazing! I haven't had a single bad drink. And thank you so much for NOT tasting like burnt coffee like some other places taste like

Love Dutch Bros. Far more better than Starbucks or Dunkin. Their coffee tastes better, the quality is better and they have so many options!

Always a great experience and great drinks!

Dutch bros is my favorite coffee energy drink go-to location no matter the city. They are consistant no matter where u get your regular and thry are always super friendly.

I love so many of the drinks - it’s hard to choose a favorite. Probably an iced chai with Christmas morning flavoring and made with coconut milk. Yum!
They have the friendliest staff and if you don’t like a drink they will make you a different one for free. I go there DAiLY❤️