Dutch Cargo Bike - Melbourne - Flagship Store Avis 

449
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We have a three year old and a 9 month old and wanted to explore buying a cargo bike. We liaised with Yoga to organised a test ride and he went above and beyond to understand our needs and set us up w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After returning from Amsterdam we searched all of Australia for an Urban Arrow cargo bike. Dutch Cargo were exceptional in their service and advice. We were guided expertly through the process and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We ordered a Nihola Flex in 2024, thinking it would arrive in Feb 2025, but it did not land until May 2025. When it arrived with us, we had a major issue that had occurred in manufacturing in Denmark.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service and prompt delivery. My Riese & Muller Nevo GT Vario bike is great looking, high a quality machine with so many fabulous features. The professional team at Dutch Cargo stand behind thei... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vélos
  2. Magasin de réparation de vélos
  3. Vente en gros de vélos
  4. Magasin d'accessoires de vélo
  5. Magasin d'équipements sportifs d'extérieur
  6. Magasin d'articles de sports

Écrit par l'entreprise

Dutch Cargo: Premium Electric Bikes and Electric Cargo Bikes At Dutch Cargo, we take pride in offering a meticulously curated selection of top-quality electric bikes and electric cargo bikes from Europe and the USA. Our expertise, developed since 2010, is at your service to provide hands-on, detailed advice, ensuring your next purchase is perfectly suited to your lifestyle, business, or family needs. Our Brands, we represent and stock a range of prestigious brands, including: Amflow Orbea O2feel i:SY eBikes Larry vs Harry Urban Arrow Riese and Muller Nihola Bikes Desiknio Nijland Bakfiets.nl Carla Cargo Experience Center Visit our Melbourne Experience Center to explore the largest selection of premium cargo bikes in Australia. We offer: Rear Loading Cargo Bikes 6-7 different models available for viewing and test riding. Free test rides to help you find the perfect match. Front Loading Cargo Bikes Also known as Long John or Box Bikes. A curated selection of 7-8 different models. Discover the unparalleled quality and performance of our electric bikes and cargo bikes. We guarantee your purchase will be a perfect fit for your needs, backed by our years of knowledge and hands-on experience. Come visit us and experience the Dutch Cargo difference today!

15 Years of Happy Customers!

Écrit par l'entreprise

Dutch Cargo Bike is celebrating 15 years!
Enjoy exceptional eBikes and eCargoBikes trusted by riders across Australia — rated 4.9/5 on Trustpilot. To celebrate, we’re offering special anniversary discounts! Every eBike purchase includes our Best Price Guarantee, 30 days free trial insurance, lifetime support, and a 6-week safety check-up. Ride with confidence. Ride with Dutch Cargo Bike.

eBike Care Package

Exceptional Product and Service

Every eBike Purchase Includes: Best Price Guarantee – We’ll match any lower price you find. 30-Day Free Trial Insurance – Ride worry-free for your first month. Lifetime Support – Our expert team is here for you, whenever you need us. 6-Week Safety Check-Up – A complimentary inspection to keep your eBike in top condition.

Coordonnées de contact

Black Friday Deals up to 60% OFF

Limited stock and time only

4,8

Excellent

TrustScore 5 sur 5

449 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(449)

105 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Communication has been very good

Communication has been very good, with very friendly people who have constantly been following up to ensure that everything is good with my bike that I purchased. They handled all of the details and shipping interstate so I only had to pick up the bike already assembled at a local bike store.

23 décembre 2024
Avis spontané
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Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you for your kind words! We're thrilled to hear that you had a great experience with our team and that everything went smoothly with your bike delivery. Enjoy your ride, and if you ever need anything, we're always here to help! 🚲😊

Noté 5 sur 5 étoiles

Purchase and delivery.

Purchase and delivery went very smoothly.

20 février 2025
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Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Hi Geoff, thanks for your review! We're glad to hear that your purchase and delivery experience went smoothly. If you ever need any assistance or have any questions, feel free to reach out. Enjoy the ride!

Noté 5 sur 5 étoiles

Friendly, knowledgeable, quick, thorough, great communication

The team were super friendly and knowledgeable. And were also great with their communication throughout the whole repair.
They were able to diagnose and rectify the issue with my bike quickly. They also help me with any questions I had.
Couldn’t recommend enough.

7 janvier 2025
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Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Hi Robb, thank you for your fantastic review! We're thrilled to hear that you had a great experience with our team. Providing friendly, knowledgeable service and clear communication is what we strive for, so it’s great to know we hit the mark! If you ever need anything else, we’re always here to help. Happy riding! 🚲😊

Noté 5 sur 5 étoiles

Very positive experience

Great service, great bike, kids love it. Dutch Cargo Bikes went above and beyond for us!

18 février 2025
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Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Hi Malcolm, thanks so much for your kind words! We're delighted to hear that you and the kids are loving the bike. It was our pleasure to go the extra mile for you! Wishing you many fun rides ahead—enjoy!

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, great quality products. Will go back to Dutch Cargo Bikes for my cargo bike needs.

17 février 2025
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Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you for your review! We're glad to hear you were happy with the fast delivery and quality of our products. We look forward to helping you with your cargo bike needs in the future—happy riding!

Noté 1 sur 5 étoiles

Asked if they had a Gocycle G4I in…

Asked if they had a Gocycle G4I in stock and was told yes.
Drove 30 klm and arrived to be told it was a miscommunication, they would be arriving one day in the future.
Purchased elsewhere .

20 février 2025
Avis spontané
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Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

I understand your frustration. Stock is not always on location, and the GoCycles are arriving in-store next week. You did mention you would call, but instead you visited. Apologies for the miscommunication, and I’m glad you found what you needed elsewhere. Enjoy your GoCycle!

Noté 5 sur 5 étoiles

Great company with exceptional customer service standards

Great company to deal with, very knowledgeable and accomodating with all things following purchase. Could not recommend enough for their customer service and quality of cargo bikes.

10 février 2025
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Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thanks David! Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Providing top-notch customer service and high-quality cargo bikes is what we’re all about. If you ever need anything, we're always here to help—happy riding! 🚲😊

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Yoga gave great instructions on how to assemble the bike.

2 février 2025
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Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you for your review! We're glad to hear you had a great experience, and we'll be sure to pass your kind words on to Yoga. Enjoy your new bike, and happy riding! 🚲😊

Noté 5 sur 5 étoiles

Great child seat.

Prompt delivery. Granddaughter loves the child bike seat and hoin for rides with her dad.

28 novembre 2024
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Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thanks, Faye! So glad your granddaughter loves it—happy riding!

Noté 5 sur 5 étoiles

superb!

best customer service! makes you feel valued.

20 janvier 2025
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Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thanks, Richard! We appreciate your time and support—happy riding!

Noté 5 sur 5 étoiles

Very happy with product and service…

Very happy with product and service from Dutch cargo bikes. They stayed open a few minutes longer so I could pick up on a weekend, it was a huge help for me. Thanks

20 janvier 2025
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Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Tx Jesse!! That's wonderful to hear! 😊 We're so glad we could help and that you're happy with your bike and our service. Enjoy the ride, and let us know if you ever need anything. Happy cycling! 🚲🎉

Noté 5 sur 5 étoiles

Very helpful and responsive

Very helpful and responsive. Delivered by bike despite living far away from their location. Lovely team!

20 janvier 2025
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Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thanks so much, Shelley! 😊 We're thrilled to hear you had a great experience. It was our pleasure to deliver your bike – nothing better than a bike delivering a bike! 🚲🚲 Enjoy the ride, and let us know if you ever need anything. 🚀💛

Noté 5 sur 5 étoiles

Great staff!

The Dutch cargo staff are very helpful and always available for any clarification. We received excellent support in choosing the best cargo bike option for our family. Highly recommended!!

20 janvier 2025
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Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that we could assist you in finding the perfect cargo bike for your family. Enjoy your front-loading cargo bike—it's such a great choice! Your recommendation means the world to us, and we're always here if you need any further support or advice. Wishing you many happy rides ahead! 🚴‍♀️😊Team Dutch Cargo

Noté 5 sur 5 étoiles

understanding and prompt service

"I reached out to Yoga to learn more about the Bullitt Cargo Bike, and I have to say, he’s incredibly knowledgeable and helpful. He took the time to listen to my questions and provided clear answers, making the whole process so much easier.

I ended up purchasing a Bullitt Classic frame in raw aluminum, which I painted dark grey, and I built it up with a GRX 1x12 groupset. I’m planning to ride it from Seoul to Busan in South Korea this autumn, with my two kids (aged 7 and 4) riding in the cargo bay. The journey will be about 633 kilometers, and since it’ll be the cool, crisp weather of Korean autumn, it should make for an enjoyable trip. We’re aiming to complete the ride in 5–7 days, taking our time to stop, explore, and enjoy the Korean countryside along the way.

I’ve always believed that if you do one hard thing each year, by the end of your life, you’ll have a storybook full of unforgettable experiences. This is going to be my first big adventure with my family, and I’m so excited for what’s to come.

Thank you so much for all your help, knowledge, and guidance. I couldn’t have done this without you."

21 janvier 2025
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Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Wow, what an incredible adventure you have planned! Thank you for sharing this—it’s truly inspiring. Riding from Seoul to Busan with your kids in the cargo bay sounds like a once-in-a-lifetime experience, and the cool autumn weather will make it even more enjoyable. Your Bullitt build with the GRX 1x12 sounds like a dream setup, and I’m sure it’ll handle the journey beautifully.

Yoga will be thrilled to hear how helpful you found his guidance. At Dutch Cargo, we’re all about helping people create stories like yours, and it’s amazing to know that the Bullitt is part of this meaningful adventure. Please keep us updated on your trip—we’d love to see photos and hear how it goes. Wishing you safe travels and unforgettable memories with your family! 😊 Jurgen & Yoga

Noté 5 sur 5 étoiles

Ordering was easy and delivery was…

Ordering was easy and delivery was correct and quick. What else could you ask for?!

13 janvier 2025
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Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you for the kind words! We're thrilled to hear that your experience was seamless and that everything arrived quickly and correctly. It’s exactly what we aim for! If there’s anything else we can help with, don’t hesitate to reach out. Happy riding! 🚴‍♀️✨

Noté 5 sur 5 étoiles

Great service

20 janvier 2025
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Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you so much! We’re glad you had a great experience. If there’s anything else we can do for you, let us know. Happy riding! 🚴‍♂️😊

Noté 5 sur 5 étoiles

Great price

Great price, quick delivery.

12 janvier 2025
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Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you for your feedback! We’re so glad to hear you’re happy with the price and speedy delivery. Enjoy, and let us know if you need anything else! 🚴‍♀️✨

Noté 5 sur 5 étoiles

Great prices and service

Great prices, service and quick delivery. Would highly recommend.

12 janvier 2025
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Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you so much for the glowing recommendation! We’re thrilled to hear you’re happy with the prices, service, and delivery. Your support means the world to us—happy riding! 🚴‍♂️😊

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