We have a three year old and a 9 month old and wanted to explore buying a cargo bike. We liaised with Yoga to organised a test ride and he went above and beyond to understand our needs and set us up w... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
We have a three year old and a 9 month old and wanted to explore buying a cargo bike. We liaised with Yoga to organised a test ride and he went above and beyond to understand our needs and set us up w... Voir plus
L'entreprise a répondu
After returning from Amsterdam we searched all of Australia for an Urban Arrow cargo bike. Dutch Cargo were exceptional in their service and advice. We were guided expertly through the process and... Voir plus
L'entreprise a répondu
We ordered a Nihola Flex in 2024, thinking it would arrive in Feb 2025, but it did not land until May 2025. When it arrived with us, we had a major issue that had occurred in manufacturing in Denmark.... Voir plus
L'entreprise a répondu
Great service and prompt delivery. My Riese & Muller Nevo GT Vario bike is great looking, high a quality machine with so many fabulous features. The professional team at Dutch Cargo stand behind thei... Voir plus
L'entreprise a répondu
Dutch Cargo: Premium Electric Bikes and Electric Cargo Bikes At Dutch Cargo, we take pride in offering a meticulously curated selection of top-quality electric bikes and electric cargo bikes from Europe and the USA. Our expertise, developed since 2010, is at your service to provide hands-on, detailed advice, ensuring your next purchase is perfectly suited to your lifestyle, business, or family needs. Our Brands, we represent and stock a range of prestigious brands, including: Amflow Orbea O2feel i:SY eBikes Larry vs Harry Urban Arrow Riese and Muller Nihola Bikes Desiknio Nijland Bakfiets.nl Carla Cargo Experience Center Visit our Melbourne Experience Center to explore the largest selection of premium cargo bikes in Australia. We offer: Rear Loading Cargo Bikes 6-7 different models available for viewing and test riding. Free test rides to help you find the perfect match. Front Loading Cargo Bikes Also known as Long John or Box Bikes. A curated selection of 7-8 different models. Discover the unparalleled quality and performance of our electric bikes and cargo bikes. We guarantee your purchase will be a perfect fit for your needs, backed by our years of knowledge and hands-on experience. Come visit us and experience the Dutch Cargo difference today!
Écrit par l'entreprise
Exceptional Product and Service
1B/273-275 Wickham road, 3189, Moorabbin, Australie
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great communications, and access to local service support. The bike itself is beautiful, we're lucky to have access to them in Australia through the Dutch Cargo Bikes crew.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Thoroughly enjoyed and would recommend the service from Dutch Cargo. Bike was delivered promptly and in person. Everything has worked perfectly and I couldnt be happier.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
A great family owned business - the team at Dutch Cargo were very helpful and responsive

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Very friendly and helpful. Had a great test ride of a number of electric trikes to find the best for me. Did all they could to help at every stage of purchase and delivery.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Fantastic service with prompt delivery interstate. Yoga was very professional to deal with and even organised to have the bike looked over on my side even though I said I would build it myself. Would definitely use again

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Provided a good service for interstate customer. Some emailed queries after sale were not responded to requiring follow up phone calls. Bike was delivered on time as ordered though I was surprised that while all other European languages were catered for no documentation was available in English from the bike’s German manufacturer.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Was looking for a touring bike with full suspension and fell in love with the O2Feel Vern FS. Yoga was so helpful with setting it all up and delivering it to me. I am really impressed with this bike that takes eBikes to a new level of enjoyment. I had never heard of this French brand before and I couldn't recommend it more highly. Yoga is organising for the 6-week complimentary service to be done at my place.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Jurgen and Yoga have been incredibly helpful throughout my eBike journey, from the purchasing process to after-sales support. They provided expert advice in selecting the most suitable eBike for my needs and patiently assisted with various post-purchase services, including bike registration and maintenance. Yoga even went the extra mile by recording a video to demonstrate how to securely load the battery onto the bike. Their exceptional service and dedication truly exceeded my expectations.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
An enjoyable experience purchasing a Specialized Turbo Como 3.0 IGH from Dutch Cargo e-bikes. A great team to deal with. Thanks again👍

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Great team to deal with. Helpful and responsive. A little disappointed to see the bike sustained some superficial damage during transit but to their credit, Jurgen and his team were receptive to feedback in relation to this.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
We had a great experience buying a cargo bike at Dutch Cargo! Yoga and Jurgen were incredibly responsive, answered all our questions, and went above and beyond to help us choose the bike that was the perfect fit for our needs. Their after-sales service has also been excellent. Highly recommend!

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
My enquiry answered quickly
Best price
Ordering easy
Freight and tracking super quick
Would certainly deal with this shop again
Thank you

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Enjoyed dealing with Yoga and the team at Dutch Cargo. They were patient and helpful while I compared options and made a decision, offered a fair price, and shipped the bike to Hobart for me expediently. Am very happy with the bike and the experience.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Stem as described, great communication, timely arrival. Dutch Cargo e bikes were good to deal with.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
We purchased a Nihola Med Gen2 from Dutch Cargo. We were very happy with the service, the team were communicative and very helpful and the bike is great!

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Great customer service, timely responses to enquiries and quick freight dispatch. Will happily use Dutch Cargo e-bikes again!

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Excellent customer service. Got bike ready quickly. I love it

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
I've had an amazing experience with Dutch Cargo Bikes in Melbourne. As soon as my son started school in our new city, we needed a cargo bike for the daily commute. What caught my eye was that this business is family-owned and run, they have sensory-friendly hours for neurodivergent families. Emmy and Jurgen were extremely helpful. And their subscription model was perfect for these first few weeks while we found a more permanent place to live after moving here. They will most likely be our go-to place for electric bike purchases.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
I picked up my ebike on subscription on a Saturday and it was ready and waiting. Emmy was really helpful in the week I made my decision, patiently answering questions and offering advice. I have loved riding my ebike over the last 10 days to commute to work and to do some longer riding on the weekend. Best decision and terrific service.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.