Dutch Cargo Bike - Melbourne - Flagship Store Avis 

449
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We have a three year old and a 9 month old and wanted to explore buying a cargo bike. We liaised with Yoga to organised a test ride and he went above and beyond to understand our needs and set us up w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After returning from Amsterdam we searched all of Australia for an Urban Arrow cargo bike. Dutch Cargo were exceptional in their service and advice. We were guided expertly through the process and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We ordered a Nihola Flex in 2024, thinking it would arrive in Feb 2025, but it did not land until May 2025. When it arrived with us, we had a major issue that had occurred in manufacturing in Denmark.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service and prompt delivery. My Riese & Muller Nevo GT Vario bike is great looking, high a quality machine with so many fabulous features. The professional team at Dutch Cargo stand behind thei... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vélos
  2. Magasin de réparation de vélos
  3. Vente en gros de vélos
  4. Magasin d'accessoires de vélo
  5. Magasin d'équipements sportifs d'extérieur
  6. Magasin d'articles de sports

Écrit par l'entreprise

Dutch Cargo: Premium Electric Bikes and Electric Cargo Bikes At Dutch Cargo, we take pride in offering a meticulously curated selection of top-quality electric bikes and electric cargo bikes from Europe and the USA. Our expertise, developed since 2010, is at your service to provide hands-on, detailed advice, ensuring your next purchase is perfectly suited to your lifestyle, business, or family needs. Our Brands, we represent and stock a range of prestigious brands, including: Amflow Orbea O2feel i:SY eBikes Larry vs Harry Urban Arrow Riese and Muller Nihola Bikes Desiknio Nijland Bakfiets.nl Carla Cargo Experience Center Visit our Melbourne Experience Center to explore the largest selection of premium cargo bikes in Australia. We offer: Rear Loading Cargo Bikes 6-7 different models available for viewing and test riding. Free test rides to help you find the perfect match. Front Loading Cargo Bikes Also known as Long John or Box Bikes. A curated selection of 7-8 different models. Discover the unparalleled quality and performance of our electric bikes and cargo bikes. We guarantee your purchase will be a perfect fit for your needs, backed by our years of knowledge and hands-on experience. Come visit us and experience the Dutch Cargo difference today!

15 Years of Happy Customers!

Écrit par l'entreprise

Dutch Cargo Bike is celebrating 15 years!
Enjoy exceptional eBikes and eCargoBikes trusted by riders across Australia — rated 4.9/5 on Trustpilot. To celebrate, we’re offering special anniversary discounts! Every eBike purchase includes our Best Price Guarantee, 30 days free trial insurance, lifetime support, and a 6-week safety check-up. Ride with confidence. Ride with Dutch Cargo Bike.

eBike Care Package

Exceptional Product and Service

Every eBike Purchase Includes: Best Price Guarantee – We’ll match any lower price you find. 30-Day Free Trial Insurance – Ride worry-free for your first month. Lifetime Support – Our expert team is here for you, whenever you need us. 6-Week Safety Check-Up – A complimentary inspection to keep your eBike in top condition.

Coordonnées de contact

Black Friday Deals up to 60% OFF

Limited stock and time only

4,8

Excellent

TrustScore 5 sur 5

449 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(449)

105 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I recently purchased my new Amflow PL…

I recently purchased my new Amflow PL Carbon Pro Bike from Dutch Cargo Bikes and I can honestly say that that the whole experience has been fantastic.

The customer service at Dutch Cargo Bikes is exemplary. They are very quick to respond to email messages. The staff are very polite and professional and an absolute pleasure to deal with.

I found Dutch Cargo Bikes pricing to be very competitive and I was able to negotiate a fair deal that I was very happy with.

The delivery of my new bike was very fast, and was sent from Melbourne to Townsville North Queensland in less than a week

I have no hesitation in recommending Dutch Cargo Bikes to my friends and family, and I would most definitely purchase from them again.

28 juillet 2025
Logo de Dutch Cargo Bike - Melbourne - Flagship Store

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Hi Jeff,

Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying your new Amflow PL Carbon Pro Bike and that your experience with us was so positive from start to finish.

Providing great service and fast, reliable delivery are top priorities for us, so it's wonderful to know we hit the mark. We really appreciate your kind words about our team and your recommendation—it truly means a lot.

Enjoy the ride up in Townsville, and we look forward to helping you again in the future!

Best regards,
The Dutch Cargo Bikes Team

Noté 5 sur 5 étoiles
Logo de Dutch Cargo Bike - Melbourne - Flagship Store

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you so much for the kind words — we really appreciate it!

It was a pleasure assisting you, and we're always here if you need anything else down the track. Don’t hesitate to reach out anytime.

Wishing you all the best with your ride!

Warm regards,
Jurgen

Noté 5 sur 5 étoiles

It was easy and fast delivery for new…

It was easy and fast delivery for new battery.

4 juillet 2025
Logo de Dutch Cargo Bike - Melbourne - Flagship Store

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thanks so much! Glad to hear the battery arrived quickly and everything went smoothly. Enjoy the ride! 🚲

Team, Dutch Cargo Bike

Noté 5 sur 5 étoiles

Awesome experience buying a bike from DCB!

Great price with the negotiate to buy option. Followed by great communication and timely delivery. Highly recommended!

7 juillet 2025
Logo de Dutch Cargo Bike - Melbourne - Flagship Store

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you so much for the fantastic review! We're thrilled to hear you had an awesome experience with DCB. It's great to know the "negotiate to buy" option, communication, and timely delivery all hit the mark. Enjoy the ride!

Team Dutch Cargo – Premium eBikes + Premium Service


Noté 5 sur 5 étoiles

Definitely recommend for a quality French made E bike

Love the range of quality e-bikes, expertise, friendly customer service and pricing.

Clear criteria ( stepthrough, carbon belt, Shimano motor, simple to use ride control.and comfy seat) were all met.

Received beautiful safety Belgian best FOC.

11 juillet 2025
Logo de Dutch Cargo Bike - Melbourne - Flagship Store

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you for the wonderful feedback! We're so glad to hear you’re enjoying your quality French-made e-bike and that we could meet all your criteria — from the step-through frame and carbon belt to the Shimano motor and comfy ride. It’s great to know our range, service, and pricing made a positive impact, and we're happy you loved the Belgian safety gear too!

— Team Dutch Cargo – Premium eBikes + Premium Service

Noté 5 sur 5 étoiles

Fantastic team at Dutch Cargo bikes…

Fantastic team at Dutch Cargo bikes were able to provide detailed, accurate and honest information as well as great customer care.

30 juin 2025
Logo de Dutch Cargo Bike - Melbourne - Flagship Store

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Providing honest, accurate information and genuine customer care is what we strive for every day, so it's incredibly rewarding to know it made a difference. If you ever need anything down the road, we’re here to help—enjoy the ride!

Warm regards,
The Dutch Cargo Bike Team

Noté 5 sur 5 étoiles

I bought a Amflow PL Carbon Pro E Bike…

I bought a Amflow PL Carbon Pro E Bike from Dutch and all i can say is they were easy to deal with from price to service, bike was in stock just paid and picked it up and rode it that day. I would recommend these guys to anyone's they are hassle free.
Regards
John

14 juin 2025
Avis spontané
Logo de Dutch Cargo Bike - Melbourne - Flagship Store

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Hi John,

Thanks so much for taking the time to share your experience! We're glad to hear everything went smoothly with your Amflow PL Carbon Pro E Bike—from pricing to pickup. “Hassle-free” is exactly what we aim for, so it’s great to know we hit the mark. Enjoy the ride, and don’t hesitate to reach out if you ever need anything down the track.

Best regards,
The Dutch Cargo Bike Team

Noté 3 sur 5 étoiles

Service was good

Service was good, but my question posted via your website was not answered before the sale was over. Luckily I made an educated guess and got it right and orded the correct back with the Tern Link B7 I purchased. I'm very happy with the bike.

20 mai 2025
Logo de Dutch Cargo Bike - Melbourne - Flagship Store

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you for your honest feedback, and we're really pleased to hear you're happy with your Tern Link B7! We're sorry we didn’t get to your website enquiry in time—that's not the experience we aim to provide, and we appreciate you flagging it. We're glad your instincts were spot on, and it all worked out! If there’s anything we can help with going forward, please don’t hesitate to get in touch.

Warm regards,
The Dutch Cargo Bike Team

Noté 5 sur 5 étoiles

Easy going

Great experience trialing and buying a new ebike for our family. Everyone we spoke with were very accommodating and friendly.
Three months after purchase, we are very happy with our choice in bike thanks to the information and guidance of the team here.

8 mars 2025
Avis spontané
Logo de Dutch Cargo Bike - Melbourne - Flagship Store

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us—from the initial trial to purchasing your new eBike. It’s wonderful to know that our team’s support and guidance helped you feel confident in your choice.

Three months on and still loving the bike—that’s music to our ears! We hope your family continues to enjoy every ride, and we're always here if you have any questions down the road.

Happy riding!
— The Dutch Cargo Bike Team 🚲

Noté 5 sur 5 étoiles

Best service ever

Best service ever. Special kudos for Yoga.

3 juin 2025
Logo de Dutch Cargo Bike - Melbourne - Flagship Store

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you for the fantastic review! We're so glad to hear you had such a great experience with us.

A special shoutout to Yoga—he’ll be thrilled to know his service made such a strong impression. We’ll make sure your kind words reach him!

Thanks again for choosing Dutch Cargo Bike. Wishing you many smooth and joyful rides ahead!

— The Dutch Cargo Bike Team 🚲

Noté 5 sur 5 étoiles

Excellent product range and customer service

Jurgen and his team are very responsive and accomodating. They have an excellent range of different brands and styles of cargo bikes and a safe off-street car park to test them out. We got our bike built and delivered in less than a week. Also very competitively priced.

19 mai 2025
Logo de Dutch Cargo Bike - Melbourne - Flagship Store

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you so much for your kind words!

We’re thrilled to hear you had such a positive experience with us. It’s great to know that our range of cargo bikes, our team’s service, and the off-street test ride area made a difference for you. We work hard to ensure quick turnarounds and fair pricing, so hearing that your bike was built and delivered in under a week really means a lot to us.

Wishing you many happy rides ahead, and don’t hesitate to reach out if you ever need anything!

Warm regards,
Jurgen & the Dutch Cargo Bike team 🚲

Noté 5 sur 5 étoiles

The place to go for Cargo Bikes in Melbourne

Friendly and knowledgeable staff with a great variety of the best cargo bikes.

4 juin 2025
Logo de Dutch Cargo Bike - Melbourne - Flagship Store

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team and our range of cargo bikes. We’re passionate about helping people find the right bike to fit their lifestyle, and it means a lot to know that came through. If you ever need anything down the road — service, accessories, or just a chat about bikes — we’re here for you!

Happy riding,
The Dutch Cargo Bike Team 🚲

Noté 5 sur 5 étoiles

Excellent service and an excellent bike!!

I bought an 02Feel Cargo ebike from Dutch Cargo eBikes. Jurgen was able to suggest some modifications based on my specific needs, things that I never would have considered, or even known were options. The finished bike is excellent, perfectly suited to my family's needs, and an absolute joy to ride.

4 juin 2025
Logo de Dutch Cargo Bike - Melbourne - Flagship Store

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you, Andy! It was a real pleasure helping you find the right setup — I’m so glad the O2Feel Cargo eBike is a perfect fit for your family. Your feedback means a lot, and it’s great to hear that the modifications made a real difference. Wishing you many joyful rides around Canberra — and if you ever need anything, we’re just a call away.

All the best,
Jurgen & the Dutch Cargo Bike Team 🚲

Noté 5 sur 5 étoiles

Great service

Great service from first contact to delivery. No issues at all and great product.

29 mai 2025
Logo de Dutch Cargo Bike - Melbourne - Flagship Store

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thanks so much, Greg! We're really glad to hear everything went smoothly from start to finish. It was a pleasure helping you, and we're thrilled you're happy with the product. Enjoy the ride — and feel free to reach out any time if you need anything down the track!

Best regards,
The Dutch Cargo Bike Team 🚲

Noté 5 sur 5 étoiles

Great buying experience

The team at Dutch Cargo are great to deal with. From the initial purchase to delivery, the bike was delivered promptly and in person. Overall a great experience and would recommend buying with the team.

28 mai 2025
Avis spontané
Logo de Dutch Cargo Bike - Melbourne - Flagship Store

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thanks so much, Stef! We're really happy to hear you had a great experience from start to finish. It was a pleasure getting your bike to you promptly and in person — we always aim to make the process as smooth and personal as possible. Enjoy the ride, and thanks again for the recommendation!

All the best,
The Dutch Cargo Bike Team 🚲

Noté 5 sur 5 étoiles

Easy communication and they kept…

Easy communication and they kept answering my million different questions. After sales support has also been great.

30 mai 2025
Logo de Dutch Cargo Bike - Melbourne - Flagship Store

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Great to hear - enjoy your new e-ride!

Noté 5 sur 5 étoiles

We love our bike!

Jurgen and his team were fantastic to deal with. They helped us choose the right bike for our family and let us borrow the bike to test it out prior to committing to purchase. We went for the Urban Arrow in the end and we absolutely love it! We’ve had many lovely moments in the bike as a family and get lots of use out of it. Dutch Cargo also helped us with our first service in the north side of melbourne (we are in Coburg). After sales service is also great. Highly recommend!

21 juin 2024
Logo de Dutch Cargo Bike - Melbourne - Flagship Store

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Hi Sally,

Thank you so much for your lovely review!

It was an absolute pleasure helping you and your family find the perfect ride. We're thrilled you chose the Urban Arrow—such a fantastic bike for family adventures! It’s great to hear it’s already creating beautiful memories and being well used.

We’re also glad our test ride option and after-sales service, especially around Coburg, made the process smooth for you. If there's ever anything else we can help with—whether it's maintenance, accessories, or tips for getting the most out of your bike—please don’t hesitate to reach out.

Thanks again for the recommendation, and happy riding! Catch you for a coffee soon!

Warm regards,
Jurgen & the Dutch Cargo Bike Team

Noté 5 sur 5 étoiles

Great bike and top-notch service

I bought a refurbished O2Feel Equo 7.1 and it has been great so far for Kindy drop-off and pickup.
Order process and delivery was flawless with fully-assembled bike incl. childseat being delivered to my front door. No assembly and no packaging to get rid of, just the bike ready to go. Top-notch service from Yoda as well, sent me some pictures upfront and followed up after delivery.

27 mai 2025
Logo de Dutch Cargo Bike - Melbourne - Flagship Store

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Hi Dave,

Thanks so much for the kind words! We’re thrilled to hear the refurbished O2Feel Equo 7.1 is serving you well—especially for those Kindy drop-offs and pickups. That’s exactly what these bikes are made for: practical, everyday adventures that make life a little smoother.

Also great to hear that Yoga’s service hit the mark—he’s a legend when it comes to making sure every detail is right. We’ll make sure your feedback gets to him.

Enjoy the ride, and don’t hesitate to reach out if you ever need anything down the track!

🚲
– The Dutch Cargo Bike Team

Noté 5 sur 5 étoiles

Great Service and price

Great Service and price, love my new bike.

27 mai 2025
Logo de Dutch Cargo Bike - Melbourne - Flagship Store

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you so much Tom for your kind words! We're thrilled to hear you’re loving your new bike and had a great experience with our service and pricing. Enjoy every ride — and if you ever need anything, we’re just a message away! 🚲😊

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus